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Hotel Industry Overview - August 2007 - Information Systems

LMSB-04-0807-054

"This document is not an official pronouncement of the law or the position of the Service and cannot be used, or cited, or relied upon as such."

Information Systems

The following are examples of some of the information system products that are available to hotel operators:

LodgingTouch Property Management System (by Hotel Information Systems)[8]

The system is divided into various modules which can interact with the front office, group sales, guest history, accounts receivable, travel agencies, and yield management. Hoteliers can search and retrieve guest information by various fields, including name, address, confirmation numbers, and other fields. In addition, the system allows users to search for accounts using any criteria.

Paragon AS/400 Front Office System (by Hotel Information Systems)[9]

Planning for a guest’s stay includes managing accommodations, aggressive pricing, marketing, forecasting, and implementing reporting controls.  The Paragon system claims a flexible system that provides information in order to achieve optimal standards.   The system provides information and feedback to measure financial impact and quality.

Paragon can manage the complete hotel system.  Paragon can be integrated with Paragon Back Office, Central Reservations, and complementary products.  Some benefits claimed by the Paragon include improved customer service, efficient internal operations, and control over financial data integrity.

Other key features include:

  • Easy reservation input
  • Optimal return on rooms by providing flexible rate configuration and maximum room occupancy
  • Access availability by room type, total hotel and group.
  • Provide confirmation letters and pre-printed registration cards.
  • Capture additional guest information through hotel configurable fields.
  • Maintain wait lists
  • Provide flexible package configurations.

CLS Software Property Management System (by Hotel Information Systems)[10]

This system can support properties of all sizes, from 50 to 1,000 rooms.  They also claim a comprehensive integrated modular system that links together all aspects of the hotel function.   The system comes in domestic and international versions.  Other key features include:

  • Ease of data entry
  • Over 200 interface solutions
  • Technical Support - 24-hours a day, 7-days a week, 365-days a year
  • Over 25 years of experience.

Hotel Information Systems’ epitome® Project Management System for UNIX

Hotel Information Systems offers a wide variety of other hotel management systems, namely, epitome® Project Management System for UNIX.  This system can be utilized with the hotel’s current IT system.

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[8] E-hospitality.com.  28 June 2007. 
< http://www.e-hospitality.com/storefronts/hotelinfo.html>

[9] Ibid.

[10] Ibid.

Chapter 5 | Table of Contents | Chapters 7 & 8

Page Last Reviewed or Updated: 16-Jan-2014