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Careers with Appeals

The quality of our service is directly related to the quality of our people — and we are committed to empowering our employees with the resources, tools, and training they need to take their knowledge, skills, and ultimately their careers to a higher level.

Why Appeals? Because we offer ...

  • Appropriate work-life balance
  • Professional development opportunites with
    • Training opprtunities (classroom and distance learning)
    • Managerial development programs
  • A dynamic and innovative work environment harnessing cutting-edge technology
  • Opportunites to work tax dispute services from Fortune 500 companies to low income taxpayers
Career Opportunities

  • Appeals Officers
  • Appeals Team Case Leaders
  • International Specialists
  • Technical Guidance Coordinators
  • Settlement Officers
  • Tax Computation Specialists
  • Tax Examining Technicians
  • Case Processors
  • Appeals Account Resolution Specialists
  • Secretaries

Check USAJobs for current announcements.

Career & Quality of Life Benefits

Work-Life Balance
We understand the necessity of striking a balance between work and your personal life. Here are some of the Quality of Life Benefits you can enjoy as an Appeals employee.

  • A more traditional 40-hour Work Week
  • 10 Paid Holidays, 13 Vacation Days, 13 Sick Days
  • Family Leave
  • Flexible Schedule
  • Flexible Locations
  • Telecommuting Options

More Benefits
The list of benefits just keeps on going...

  • Mass Transit Subsidy
  • New hire and ongoing training opportunities
  • Incentive awards programs

Career Benefits
Whether you’re starting out or you’re just ready for a different path — Appeals has tremendous opportunities.

  • Job Security – Excel with one of the largest financial institutions in the world
  • Competitive Salaries

Health & Retirement Benefits

As a Federal Employee, you’ll have the opportunity to choose from a wide variety of Health/Dental/Vision plans.  Take advantage of the online tools and resources available on the Office of Personnel Management's website to make a well-informed decision. Like a 401-K, the Federal government offers a Thrift Savings Plan (TSP) with matching contributions, and full control over asset allocation.

Other Benefit Highlights Include:

  • Generous Retirement Pension Plan
  • Flexible Spending Accounts
  • Long Term Care Insurance
  • Life Insurance
  • Flexible Health Plans with Health Savings Accounts

The Voices of Appeals

Program Analyst - Washington, DC

Job security and excellent benefits are the reasons why I pursued a job in Appeals.  But the work, the people ,  and the professional opportunities in Appeals are the reasons why I plan to stay.  What’s so fulfilling about the work is that I am challenged to keep pushing the boundaries — and I always look forward to a challenge.  It's what keeps things interesting.

Program Analyst - Washington, DC

There are benefits to working as an Appeals employee that can’t be measured.  One of those benefits is the flexible work schedule.  This flexibility allows me to have a long weekend every other week, which gives me more personal time with my family and friends, or just to take care of myself. 

Settlement Officer - San Antonio

Appeals provides opportunity for growth and advancement. There is a sense of accomplishment when you help a taxpayer resolve a longstanding issue. The benefits, including retirement, life and health insurance, and thrift savings plan are excellent.  The salary is competitive; the benefits outstanding; the work environment positive and professional and you get all this with a 40 hour work week. 

Appeals Team Manager - Philadelphia

Appeals is a forward thinking organization, working with internal and external stakeholders, trying to improve upon the dispute resolution process.  Initiatives such as Mediation, Fast Track Settlement, and Arbitration are just a few of the new paradigms being explored and Appeals is right there leading the way.


1099 14th Street NW, Washington, DC 20005

Appeals has offices located in major cities across the country.  Here's a list of some of the cities:

  • Chicago, Illinois
  • Atlanta, Georgia
  • Los Angeles, California
  • Boston, Massachusetts
  • San Francisco, California
  • New York, New York
  • Dallas, Texas
  • Charlotte, North Carolina
  • Oklahoma City, Oklahoma
  • Fresno, California
  • Houston, Texas
  • Phoenix, Arizona

    ..... many more


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Page Last Reviewed or Updated: 29-Apr-2013