IRS Logo
Print - Click this link to Print this page

Understanding Your LTR4868CS Letter

This letter tells you about the Identity Protection Personal Identification Number (IP PIN) we are going to send you.

What you need to do

  • Store this letter with your tax records.
  • Store your IP PIN with your tax records when you receive it in mid-December. You will need it to file your tax return.
  • Use your IP PIN on your 2011 federal income tax return.
  • Do not reveal your IP PIN to anyone other than a tax professional. Reveal it only for the purpose of preparing and filing your income tax return.

You may want to...

Electronic Filers:

If you have received an IP PIN for your 2012 tax return and:

You have attempted to use the e-File PIN application on and were unable to obtain an e-file PIN


After correctly inputting your IP PIN and digitally signing your return using your prior year Adjusted Gross Income (AGI), your return continues to reject because the prior year AGI is incorrect.

You should:

  • Contact the Identity Protection Specialized Unit at 1-800-908-4490, extension 438
  • Provide the assistor with the following information:
    • You are the victim of identity theft
    • You received an IP PIN for your 2012 tax return
    • You are unable to obtain an e-File PIN or
    • Your return is rejecting because your prior year AGI is incorrect

Understanding your letter

Reading your letter
Your letter may look different from the sample because the information contained in your letter is tailored to your situation.

Letter LTR4868CS, Page 1
Image of page 1 of a printed IRS LTR4868CS Letter

Printable samples of this notice (PDF)

Tax publications you may find useful

How to get help

Calling the 1-800 number listed on the top right corner of your notice is the fastest way to get your questions answered.

You can also authorize someone (such as an accountant) to contact the IRS on your behalf using this Power of Attorney and Declaration of Representative (Form 2848).

Or you may qualify for help from a Low Income Taxpayer Clinic.

Page Last Reviewed or Updated: 21-Apr-2014