EP Examination Process Guide - Section 9 - Participant Rights - Plan Events - When a Plan Administrator Makes a Mistake
When the plan administrator makes a mistake in the day-to-day administration of the plan, the participants will generally receive a letter explaining the correction made to the plan.
Letter Explaining Correction
Description: A letter used to notify plan participants and/or beneficiaries that an administrative mistake was made in the operation of the plan.
What It Should Contain: The nature of the mistake and the correction being made.
Timing: As soon as the mistake is identified by the plan administrator.
Who Is Responsible For Sending It: The administrator of the plan.