AccessibilitySkip to Top NavigationSkip to Main ContentHome  |  Contact IRS  |  About IRS  |  Site Map  |  Español  |  Help  

3.11.6  Data Processing (DP) Tax Adjustments

All Official Use Only content has been replaced with ≡.

3.11.6.1  (01-01-2008)
Submission Processing (SP) Returns and Document Analysis Overview

  1. Internal Revenue Manual (IRM) 3.11.6 covers Form 1040X and CP 27 processing procedures for IDRS and ISRP input by Submission Processing.

  2. This section provides instructions for:

    • Form 1040X, Amended U.S. Individual Income Tax Return

    • Computer Paragraph (CP) 27 Notices

  3. The following subsections cover:

    • General Information for Submission Processing Returns and Document Analysis Overview

    • Sorting, Routing, and Priority Processing

    • Screening Criteria for Processable Return

    • Editing Forms 1040X for ISRP

    • Correspondence Procedures

    • Processing Forms 1040X Using IDRS for Input of Adjustment

    • Specific IMF Adjustments

    • Earned Income Credit Based on CP 27 Responses

3.11.6.1.1  (01-01-2008)
General Form 1040X Information

  1. An individual taxpayer may file a Form 1040X, Amended US Individual Income Tax Return, to correct Forms 1040, 1040A, 1040EZ, 1040NR, or 1040NR-EZ. Taxpayers may add, delete, update, or change tax information reported on their original tax return or amounts previously adjusted by the IRS.

  2. Column A, of the Form 1040X is used to report amounts originally claimed by the taxpayer, amounts adjusted by the IRS (math error on original return), or amounts adjusted from a previously filed Form 1040X for the same tax period.

  3. Column B, of the Form 1040X is used to report the amount of change (increase or decrease) for each line the taxpayer is changing. Taxpayers are instructed to show decreases in parenthesis, explain each change in Part II, of the Form 1040X or attached statement, and attach any schedule and/or form related to the change.

  4. Column C, of the Form 1040X is used to figure the amounts reported in Columns A and B:

    1. Adding increases in Column B to Column A.

    2. Subtracting decreases in Column B from Column A.

    3. No change, entering the amount from Column A.

  5. Unless otherwise specified, the instructions contained herein are for Column B and Column C entries on Form 1040X.

  6. The operational instructions in this IRM will determine if the adjustment request can be made in Submission Processing or if it must be routed to another area or function. Returns which can be adjusted in Submission Processing (commonly referred to as "workable" ) are either input on-line using IDRS or sent to ISRP for input.

  7. The general sequence you will follow is:

    1. Determine if route out criteria is met.

    2. Determine if the claim is complete.

    3. Determine if the claim is processable.

    4. Determine if the claim is allowable.

  8. Form 1040X and CP 27s are to be processed within 12 calendar days from the IRS received date (day one) to the date the document is delivered to the CIS (Corresponding Imaging System) Unit (ending day) or input of a TC 29X. See IRM 3.30.123, Processing Timeliness: Cycles, Criteria, and Critical Dates.

3.11.6.1.2  (01-01-2008)
General Instructions

  1. Disaster Returns are to be worked as first priority over all other 1040X cases.

  2. Use an erasable red pen for any editing markings.

  3. As a working trail, you may edit any Transaction Code (TC), Reference Number (RN), or Credit Reference Number (CRN) onto Form 1040X and edit an amount. If editing for Column B entries, underline zero or increase amounts and bracket decrease amounts.

    Note:

    A "history sheet" with all the pertinent data may be attached to Form 1040X in lieu of editing onto Form 1040X.

  4. Edit the current date and your TE number in the top left margin of Form 1040X or CP 27, or follow any local procedures that ensure the integrity of the batch for routing to Files (e.g. number returns, enter IDRS employee number, and date)

  5. Follow local procedures for routing to other functions. Use either a Form 3210 or attach a "buck slip" , etc.

3.11.6.1.2.1  (01-01-2008)
Incomplete/Illegible Returns

  1. Sometimes a taxpayer may file a blank or partially blank (incomplete) return. Treat Form 1040X as an incomplete return when entries on Lines 1-15 contain:

    1. Amounts that are blank, illegible, incorrect, or can be determine to be misplaced.

    2. Blanks where amounts should have been entered.

      Note:

      If there are any obvious route-outs criteria (e.g. freeze codes, transaction codes, etc.), route accordingly.

  2. If any part of the entity (tax period, name, or TIN) is missing, but can be determined, edit to the appropriate area on the return. If it can not be determined, follow procedures in IRM 3.11.6.8(9) Box 1-3.

  3. If the adjustment can be determined, perfect any missing/incorrect entries in Column A, B, and C, of the Form 1040X based on taxpayer's explanations, attachments, AND IDRS research. After the amounts have been perfected, continue processing the return.

    Exception:

    If a math error is present on IDRS, route as CIS/AM.

    Note:

    Consider master file verification satisfied. See IRM 3.11.6.6.4.

  4. If unable to determine the adjustment, route as CIS/AM.

3.11.6.1.2.2  (01-01-2008)
When a Working Trail is Required

  1. Leave a working/action trail in the left margin of Form 1040X when:

    1. You detach a form, schedule, or notice per IRM instruction (i.e., Form 2848, POA, or 8821 to CAF)

    2. You perform a related action such as INCHG

    3. You prepare a Presidential Election Campaign Fund (PECF) dummy return

    4. Routing Form 1040X as instructed per local procedures

  2. Edit the following on the Form 1040X:

    1. Detached item description – (i.e. Detached Form 2848)

    2. Routing destination

  3. Edit the following on the detached form, schedule, or notice, if the information is not present on the document:

    1. Taxpayer's name

    2. Taxpayer's address

    3. Taxpayer Identification Number (TIN), (e.g., SSN, IRSN, ITIN)

    4. Received Date

    5. Tax Year

    6. Form 1040X

3.11.6.1.3  (01-01-2008)
Blocking Series/Routing to Files

  1. Code and Edit processes Forms 1040X adjustments in a unique blocking series based on the nature of the claim.

    1. Use blocking series 20 for processable Form 1040X.

      Exception:

      When making adjustments for (b) through (e) below

    2. Use blocking series 29X for Disaster Claims.

    3. Use blocking series 77 if the original return was filed electronically, attach IMFOLR print .

    4. Use blocking series 78 for all others not specified in this IRM. This will generate a G-freeze and defer action for 12 cycles on MF. This also sets te appeal rights indicator and is used as an indicator to include a stuffer with the math error.

    5. Use blocking series 98 if you disallow a formal claim (CP 27) and you do not have the original return. See IRM 3.11.6.9.1

    6. See IRM 3.10.72 for correct Program Code for ISRP processing. Use 44400 for the PECF Dummy returns and "G-Coded" returns.

    7. Use blocking series 05 for CP 27 Notices.

  2. If a taxpayer files an amended Form 1040 series, Individual Income Tax Return, in lieu of a Form 1040X, you must determine if it is an original, duplicate, or amended return. If an original return, route to Code & Edit for processing under the correct Program Code. Refer to IRM 3.11.6.4.4.3 for duplicate or "amended" procedures.

  3. The Control Unit is charged with the responsibility of associating IDRS Source Documents with their related IDRS Transaction Records (ADJ 54 adjustments) that were input on taxpayer accounts. It is vital for the unit to receive source documents in a timely manner. Follow local procedures for routing the source documents to Files within the guidelines in IRM 3.5.61, Files and Management Services

3.11.6.1.4  (01-01-2008)
Related IRMs

  1. Additional information regarding amended returns may be found in the following IRMs.

    • IRM 3.10.72, Extracting, Sorting, and Numbering

    • IRM 3.11.3, Individual Income Tax Returns

    • IRM 3.24.3, Individual Income Tax Returns ISRP System

    • IRM 21, Customer Account Services

    • IRM 2.4.1 IDRS Terminal Input

  2. The operational guidance in this IRM take precedence over any conflicting operational procedures in other IRMs. Contact your manager if you have any questions about operational guidance and for clarification between operational issues and statutory requirements.

  3. Document 6209, IRS Processing Codes and Information, SERP Alerts, Tax Form and Instructions (accessible through the IRS Home Page), and Publication 17 are valuable resources for obtaining additional information and resolving questions.

3.11.6.1.5  (01-01-2008)
Inquiries from IRS Employees

  1. IRS employees are taxpayers and are entitled to their tax account information in the same manner as other taxpayers who call, write, or visit us.

  2. There are special procedures that you must follow to protect the "taxpayer employee" , as well as to protect yourself. If you receive or initiate telephone contact, or are assigned a case of an IRS employee, take the following actions:

    1. If you do not know the employee, work the case and complete Form 11377.

      Note:

      Completing the Form 11377, Taxpayer Data Access, is voluntary and should be done at the discretion of the employee. The purpose of the form is to document the reason(s) tax return and/or information was accessed by you when the taxpayers case was not assigned directly to you.

    2. If you know the employee, refer the case to your manager.

  3. If your unit has a designated employee who handles all cases from IRS employees, refer these cases to that employee.

  4. IRS Employees can be identified from the IRS-EMP-CD on TXMOD.

3.11.6.2  (01-01-2008)
Preliminary Review of Form 1040X

  1. Before an adjustment can be input or routed to another function, check the return for the following elements:

    • Primary TIN

    • Tax Period

    • Received Date

    • PECF Requests

    • Discovered Remittance

3.11.6.2.1  (01-01-2008)
Taxpayer Identification Number

  1. In order to process a return, you must have the TIN. The TIN is the Social Security Number (SSN) or IRS Individual Taxpayer Identification Number (ITIN) for IMF accounts.

  2. If the Primary TIN (P-TIN) is missing, incomplete, or illegible, research IDRS (Command Code NAMEI or NAMES), attached correspondence, cross reference with the spouse (Command Code INOLE) or by phone call (if possible). If you have exhausted all resources and are still unable to determine the P-TIN, correspond.

    Note:

    If found edit to the appropriate field on the Form 1040X.

  3. If the taxpayer files an amended return and the account is set up on the invalid segment of Master File (which requires an asterisk after the TIN (000-00-0000*)), refer as CIS/AM.

3.11.6.2.2  (01-01-2008)
Tax Period

  1. Amended returns must be for a specific tax period. When the tax period is missing, and you cannot determine from return information or attachments, research IDRS (Command Code TXMOD or RTVUE) for matching tax data.

  2. If the tax period is found, edit the tax period on the front of the return, on the appropriate line above the Entity section in YYMM format, even when routing document to another function.

  3. If you cannot determine the tax period through IDRS research, correspond, unless return is being routed to another function.

  4. If the taxpayer tries to submit an amended return for multiple tax periods on a single amended return, send the return back to the taxpayer. Use Form 8009 to inform the taxpayer they must submit a separate amended return for each specific tax period that they are trying to amend.

3.11.6.2.3  (01-01-2008)
Received Date

  1. Every Form 1040X should be stamped with a processing center Received Date stamp. If the Received Date stamp is missing, but is found elsewhere in the return packet, edit the date to the front of the return in MMDDYY format in the blank space above Line 1 and to the left of Column A.

    Note:

    Other areas within the IRS may date stamp the return to indicate when the return arrived in that area (e.g. Statute, Adjustments, etc.), do not use that date stamp as the Received Date.

  2. Beginning April 23, 2008, honor received dates that are edited in green ink on current year 1040X's received with payments as the return received date to be used for processing.

  3. If the Received Date was not found, edit the Received Date based on the order of precedence below in the same format and location as stated in (1) above.

    1. Latest postmark or designated private delivery service mark on the envelope

    2. IRS field office date stamp

    3. IRS field office with a handwritten Received Date on a secured return. Must have "received" and a date with a signature and title of the authoring employee.

    4. Signature Date (only if the return was signed in the current year)

    5. Current Date

  4. Use the following chart when there are multiple received dates and/or edited on the return:

    IF AND THEN
    Inputting an adjustment or routing a return Refund or Net Zero Return Circle all but the latest received date.

    Example:

    The original circled received date is March 5, 2008, latest received date on reply is April 4, 2008. Use 04042008 as received date.

    Inputting an adjustment or routing a return Balance Due Return Circle all but the earliest received date.

    Example:

    One received date is March 5, 2008, the other received date is April 4, 2008. Circle April 4, 2008.

    Corresponding on a Refund or Net Zero Return Circle all received dates.
    Corresponding on a Balance Due Return Circle all but the earliest received dates.

  5. Enter the current date for the TRANS-DT when you input TC 971, Action Code 270.

3.11.6.2.4  (01-01-2008)
Processing PECF Requests

  1. The taxpayer may request that $3 go to the Presidential Election Campaign Fund (PECF) by checking one or both boxes on Part III, Page 2 of Form 1040X.

  2. A PECF request can only be processed for tax periods 2006 and 2007; and if there is a tax change on Line 10 of Form 1040X.

    Exception:

    Do not process a PECF request on an International claim.

  3. If the return meets correspondence criteria, process the PECF request and correspond as required.

    Note:

    If corresponding for a missing signature, wait until you secure a signature before processing the PECF request.

  4. To process a PECF request, edit the following items to a blank Form 1040X as a "Dummy PECF" return. (See Figure 3.11.6–1 Preparing A Dummy PECF)

    1. "Dummy PECF" in the top margin

    2. The tax period if other than 2007

    3. The Primary name control

    4. Primary SSN and Secondary SSN

    5. Filing Status Code to the left of the box on Line A

    6. "5" to the right of Line B, if one box is checked in Part III

    7. "6" to the right of Line B, if two boxes is checked in Part III

    8. The received date in MMDDYY format in the center portion

    9. "O/S" on the signature line to indicate the original Form 1040X was signed

    10. Your employee number/stamp in the upper left margin (if required by local procedure)

  5. Edit "PECF Prep" in the left margin of Form 1040X then continue processing the return.

  6. Route "Dummy PECF" to ISRP per local procedures.

    Figure 3.11.6-1
    This image is too large to be displayed in the current screen. Please click the link to view the image.

3.11.6.2.5  (01-01-2008)
Discovered Remittances

  1. A discovered remittance is any form of payment (cash, check, money order, stamp, jewelry, etc.) other than credit card that the taxpayer may send in.

    Note:

    When a US Treasury check is returned to the IRS, it is not considered a discovered remittance. Edit "Void" onto the check if it does not already have it. Forward the check and return to the Refund Inquiry unit.

  2. When a remittance is discovered, immediately turn the remittance over to your Manager or Lead.

    Note:

    If your unit has a designated employee who handles all discovered remittances, refer to the designated employee.

    1. If a Form 1040-V, Payment Voucher is attached, only turn in the voucher and the remittance. Edit your TE number on the voucher and continue processing the return.

    2. If a payment voucher is not attached, turn in the return with the remittance.

    3. If a "loose" remittance is discovered (not associated with a return), complete Form 3244. Turn in the remittance with Form 3244 and continue processing the return.

  3. Edit the Received Date if missing onto either the Discovered Remittance, Form 1040-V, or the return.

  4. If the taxpayer sends in a credit card or credit card information, refer the case to the Manager or Lead for a formal disallowance letter to be issued.

  5. For additional information on discovered remittances, see IRM 3.8.46, Discovered Remittances.

3.11.6.3  (01-01-2008)
Sorting, Routing, and Priority Processing

  1. Screen all documents for "route-out" criteria by either manually reviewing the return for attachments, issues, correspondence required, Statute, or research IDRS for transactions that require routing to another function. Sorting into current and prior years is not necessary. Keep all related tax years together if possible. Notate on Form 1040X any action taken, such as routing to Statute, detached Form 2848 to CAF, etc. See Figure 3.11.6–2a and b.

    Figure 3.11.6-2a
    This image has been removed because it contains Official Use Only.
    Please click here for the text description of the image.

    This image has been removed because it contains Official Use Only.

    Figure 3.11.6-2b
    This image has been removed because it contains Official Use Only.
    Please click here for the text description of the image.

    This image has been removed because it contains Official Use Only.

  2. During your initial visual scan it is not necessary to research IDRS for higher priority routing on CIS/AM cases (i.e. researching for Underreporter criteria). You must continue to apply higher priority routing to the obvious CB/CF, Statute, FDC criteria, based solely on the visual scan.

  3. The priority order for routing is as follows:.

    1. Carryback or Carryforward Claims (CIS/AM)

    2. Statute

    3. Fraud Detection Center

    4. Category A (CAT A)

    5. Underreporter

    6. Adjustment Function Criteria (CIS/AM)

    7. Open cases (for tax year that you are working)

    8. All other claims

      Note:

      If a document has an indication of a Disaster return, see IRM 3.11.6.3.14, Disaster Claims.

  4. See IRM 3.11.6.4.3 for TC 971 and Action Codes and routing destination for specific items. Leave a working trail in the left margin indicating the destination or detached item as an audit/working trail, such as "To Statute" , "Form 2848 detached" , etc. See IRM 3.11.6.1.2.2.

  5. See IRM 3.11.6.2.4 for editing instructions for ISRP input of "Dummy PECF" and IRM 3.11.6.5.1 for "G-Code" instructions. Notate the correct Program Code and Blocking Series for Batching and Numbering function.

  6. If local procedures are to route certain "open cases" , (e.g. Status "S" , "A" , "M" , etc.), use a "Buck Slip" , local routing form, or Form 5102 to do a history follow-up, ACTON History item, etc. in lieu of a TC 971, refer to IRM 3.11.6.4.3(2)..

  7. Always "Hand carry" statute returns to the area following local procedures.

  8. Follow local procedures for sorting and routing returns or correspondence to another function. For Carryback/Carryforward claims, Disaster Claims, Injured Spouse, Innocent Spouse, Statute returns, etc., follow local agreements for routing to CIS/AM (e.g. if manual input of TC 971 and additional Action Codes, Category Codes, etc. is required).

3.11.6.3.1  (01-01-2008)
Carryback/Carryforward

  1. Carryback/Carryforward claims are when the taxpayer has an overpayment of tax as a result of a Net Operating Loss (NOL), Net Capital Loss (NCL), Unused Credits, or a Claim-of-Right adjustment . The taxpayer can file an application or claim for that adjustment or refund. The tax year the loss occurred is the loss year (carryback). The tax year the loss is applied to, is the gain year (carryforward).

  2. All carryback/carryforward claims are to be expedited to AM. Follow any local procedures for separating carryback/carryforward claims from other CIS/AM issues that are routed through CIS.

  3. Indications that a taxpayer is trying to take the loss are as follows (See Figure 3.11.6-3):

    1. The carryback/carryforward box in Part II, Page 2 of Form 1040X is checked.

    2. Taxpayer notates "NOL" or "Carryback" or "Carryforward" or "Carryover" on the return or gives an explanation in Part II.

    3. Schedules K-1 from a partnership, S corporation, estate, trust, or similar wording is attached for either:
      • The year of the loss
      • Credit that contributed to the loss
      • Credit that is being carryback

    4. Form 1045 and/or supporting schedule(s), (Schedule A-NOL, Schedule B-NOL Carryover, or Schedule D) is attached.

      Exception:

      Schedule D attached with a loss that exceeds the $3,000 limit. See 3.11.6.3.1(4)c below.

    5. One of the following forms is attached :
      • Form 3800 with an entry on Line 6 or 7
      • Form 6781, or 8801
      • Form 6251 with entry on Line 27

    6. Form 1040 with a Schedule A and/or D, if applicable, for the year other than the year of the Form 1040X is being used as support for the loss. Form 1040 may have "Attachment to Form 1040X-Copy Only-Do Not Process" written in the top margin.

    Figure 3.11.6-3
    This image is too large to be displayed in the current screen. Please click the link to view the image.
  4. Do not treat the following claims as Carryback/Carryforward claims:

    1. Carryover of an IRA

    2. Schedule A with an entry on Line 17 "Carryover from prior year" for Gifts to Charity

    3. Schedule D loss that exceeds the $3,000 loss limit. Taxpayers are entitled to "roll-over" or "Carryforward" any Schedule D loss that is greater than $3,000. Sometimes a Form 1040X is submitted showing no changes in Columns A & C, however the taxpayer provides an explanation describing they are claiming additional Schedule D loss. Taxpayers may also claim a Schedule D loss that had exceeded $3,000 from a prior year. Process these types of cases with RC 013.

  5. If unable to determine the difference between (2) (f) from (3) (c) take it to the work leader to make the determination.

3.11.6.3.2  (01-01-2008)
Statute Cases

  1. The statutory period for making an assessment usually expires three years from the date the original return was filed or three years from the due date of the original return, whichever is later. This is known as the Assessment Statute Expiration Date (ASED).

    Exception:

    The statutory period for Form 8379, Injured Spouse Claim and Allocation, is dependent upon when and how the form is filed.

    Exception:

    The statute period has been extended for some military reservist. See Military Family Relief Act, see IRM 3.11.6.7.1.3.

    Figure 3.11.6-4
    This image is too large to be displayed in the current screen. Please click the link to view the image.
  2. Check the postmark date on the envelope when considering the timeliness of a claim. Route returns received after expiration of the statute to the appropriate area for disallowance. Each service center specifies the appropriate area, either the Statute function or the Accounts Management Adjustment function.

  3. Follow the procedures below:

    IF AND THEN
    There is a tax increase or zero balance on line 10, column B The case is within 90 days of the ASED Route to the Statute area.
    • Keep all related tax years together.
    • Input a TC 971 with AC 014 for each return being routed
    There is a zero balance on line 10, column B The case is within 90 days of the ASED Continue to process the return.
    There is a tax decrease of $1, 000 or more The case is within 60 days of the ASED Treat as CAT A return.
    There is a tax decrease less than $1,000 The case is within 60 days of the ASED Continue processing the return. Use Priority Code 9 if inputting the adjustment.
    The returns meets CB/CF criteria The case is within 60 days of the ASED 1. Prepare Form 3210 and notate "CB/CF/Statute Imminent" in the remarks area.
    2. Place an ACTON history item "Statute Imminent" on TXMOD.
    3. Expedite to CIS/AM.
    Statute year 1040X , an original Form 1040 and an "As Amended" Form 1040 are attached No TC 150 posted and column C figures match the "As Amended" 1040 1. "X" the Form 1040X and the original Form 1040.
    2. Staple behind the "As Amended" 1040.
    3. Circle the "As Amended" and edit "No TC 150" in the upper left margin on page 1 of the Form 1040.
    4. Send to Statute Unit for Clearance.
    Statute year 1040X No TC 150 posted 1. Convert the 1040X to a Form 1040. "X" the Form 1040X and staple it behind the Form 1040.
    2. Send to Statute Unit for clearance.
    You are making an adjustment to the account with a TC 290 .00 and adjusting credit reference numbers that will not result in a credit or tax change.

    Example:

    Changing SE tax from primary to secondary taxpayer. No tax change and no credit change.

    The ASED or extended RDD is less than 60 days after the current 23C date or has expired. Process using blocking series 05. Do not use priority code 9.

    Note:

    If inputting a timely received return after April 15th, input an "S" in the Override Indicator field and the received date also in the RFSCDT field.

  4. If a Form 1040 is received in the 1040X unit and the Form 1040 is stamped "Statute Cleared" , research IDRS for a TC 150:

    1. If no TC 150 has posted, route to Receipt and Control to be processed as an original prior year return.

    2. If a TC 150 has posted, route to CIS/AM.

  5. If no TC 150 has posted for a tax increase or decrease, convert the 1040X information to a Form 1040.

    1. Edit the Entity information, check the Filing Status box, enter the appropriate information in the Exemption area, and enter the line items (Other Income, Total Income, AGI, on Page 1, Itemized/Standard Deduction, Exemption Amount, Taxable Income, Total Credits, Other Taxes on "Form 5329" line, Total Tax, any applicable lines in the "Payments" section, Total Payments, Refund/Amount You Owe) from the 1040X to a blank 1040 (as closely as possible).

    2. Edit CCC "3" in the upper portion of the "Filing Status" area if signature or Form(s) W-2 are missing; otherwise, edit "1040X signed" .

    3. Edit CCC "U" in the upper portion of the "Filing Status" area if Forms/Schedules to support the return entries are missing.

    4. On the Form 1040X, circle the "X" and "Amended" in the title at the top of the 1040X. Edit "DO NOT PROCESS" in the top margin.

    5. Staple the Form 1040X to the back of the converted 1040.

    6. Place an ACTON history item "X21502 STAT" on TXMOD. Input a TC 971 and Action Code 014.

    7. Prepare a Form 3210 and notate "Statute Imminent" in Remarks and route to Statute.

3.11.6.3.3  (01-01-2008)
CI Fraud Detection Center

  1. Route the following types of cases to the CI Fraud Detection Center:

    • Refund Schemes/suspicion of refund crime/returns prepared by return preparers showing unusual patterns regardless of the refund amount claimed/refunds based solely on refundable credits.

    • IDRS shows a "Z" freeze on ENMOD/TXMOD, or there is a pending/posted TC 914 or TC 916 on TXMOD, or TC 918 on ENMOD.

  2. Route to the CI Fraud Detection Center any amended return (Form 1040 series) showing an additional refund ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ , based on only one Form W–2, W-2G, or 1099 attached, and containing one of the following conditions:

    • Form W-2, W-2G, or 1099 is handwritten

    • The wages, withholding, name, or TIN are altered on Form W–2, W-2G, or 1099

    • A substitute Form W-2, W-2G, or 1099 is attached

    • TIN on Form W-2, W-2G, or 1099 does not match TIN on Form 1040X

  3. Follow local procedures for routing to CI FDC, or use Form 3210. Do not input a TC 971. Place a history item on ACTON "To CI FDC" on TXMOD.

3.11.6.3.4  (01-01-2008)
Examination Category A/Technical Assistance Requests

  1. Check all tax decreases claims or credit increase where the net adjustment is a credit which may be refunded, applied to next year's estimated tax, offset, or absorbed by the module balance.

    1. Limit the use of CAT A to only the specified issues.

    2. You do not have to sort CAT A and CIS/AM, since all will be routed to CIS.

    3. Do not apply CAT A criteria to Combat Zone returns, only apply CIS/AM to Combat Zone returns. (Exhibit 3.11.6–3, Screening Guide)

  2. Unless otherwise specified, the dollar amounts cited refer to the amount of the tax decrease or credit increase. Some issues are both CIS/AM and CAT A criteria, but have different dollar tolerances. (Refer to Exhibit 3.11.6-3, Screening Guide).

  3. Refer Forms 1040X to the Lead, Manager, and Planning Analysis Analyst, if necessary, for any of the following reasons, provided the case does not meet Cat A criteria and is not open in AIMS:

    • There is a technical issue

    • There is a questionable issue

    • You need a legal interpretation

  4. If direction provided by the Lead, Manager, or Planning Analysis Analyst is to forward the case to Examination Classification function, use a referral (e.g. Form 3210, Document Transmittal). The Examination Classification function should respond within 3 days. Do not input TC 971. Place a history item on ACTON "To Exam" on TXMOD.

    1. Clearly state the question or problem.

    2. List the TIN, MFT, tax period, and name control.

    3. Attach any pertinent background information or research.

    4. Obtain your manager's signature on the Technical Assistance Request.

  5. CAT A criteria applies to net refund returns. Math verify all claims over ≡ ≡ ≡ ≡ . Review all superseding returns for CAT A criteria. A superseding return is an amended return for the current year, received before the return due date.

3.11.6.3.5  (01-01-2008)
Underreporter Function Cases

  1. Check TXMOD to see if there is a TC 922 on the module. If there is, determine the status of an Underreporter case and its location by the last process code shown beside the TC 922. Underreporter Process Codes are found in Chapter 8, Section 19 of Document 6209, IRS Processing Codes and Information. Use the chart displayed below to determine if the Form 1040X should be routed or processed.

    If: Then:
    TC 922 and no process code is shown Underreporter does not have a case. Continue to process the Form 1040X
    TC 922 and the only process code is 01, 03, 06 or 09 1. The AUR issue or case is pending, and the taxpayer may or may not receive a notice. Do not refer the case to AUR.
    2. Continue to process the Form 1040X.
    TC 922 and the last process code is 11-14, 16, 17, 21-24, or 26-29 1. The AUR issue or case was closed and taxpayer will not receive a notice. Do not refer the case to AUR.
    2. Continue to process the Form 1040X.
    TC 922 and the last process code is 15 1. The AUR case is closed. The taxpayer may or may not have received a notice. Do not refer the case to AUR.
    2. Continue to process the Form 1040X.
    TC 922 and the last process code is 18 1. The AUR issue or case was closed, and taxpayer will not receive a notice. Do not refer the case to AUR.
    2. Refer to local KITA Coordinator.
    TC 922 and the last process code is 25, 46 or 65 1. The AUR issue or case was closed and transferred to CI. The taxpayer may or may not have received a notice. Do not refer the case to AUR.
    2. Continue to process the Form 1040X unless there is a Z freeze on the module. If Z freeze is present, refer to FDC.
    TC 922 and the last process code is 35, 36, 38, 44, 62–64, 66, 72, 80 or 82-86 1. The AUR issue or case was closed, and the case was transferred to the Exam Function (PC 80 the case were transferred to Appeals)Do not refer the case to AUR
    2. Refer as CIS/AM.

    Exception:

    If -L freeze is present, refer to Exam.

    TC 922 and the last process code is 30, 34, 54, 55, 57–60, 75,77–79,81, 95,97–99 1. Case is open in Underreporter.
    2. Route correspondence or Form 1040X to the campus where case is assigned. First two digits of the TC 922 DLN identifies where the case is assigned.

    Note:

    Input TC 971 AC 015 when routing the Form 1040X.


    3. Refer to Document 6209, IRS Processing Codes and Information, Section 4, for location codes.
    TC 922 and the last process code is: 39, 47, 48, 51, 52, 69, 70, 71, 73, 74, 89, 91, 92, 93, or 96 1. The AUR issue or case was closed with no change to the tax liability and/or refundable credits. Do not refer the case to AUR.
    2. Continue to process the Form 1040X.
    TC 922 and the last process code is 20, 53, 67, 68, 87, 88, 90, or 94 1. The AUR issue or case was closed.
    2. If the claim involves an AUR issue. Route to campus where case was assigned.

    Note:

    Input TC 971 AC 015 when routing the Form 1040X.


    3. If you are unable to determine if the claim is related to AUR issue, due to lack of information attached, continue to process the Form 1040X.

3.11.6.3.6  (01-01-2008)
Accounts Management Adjustment Function Cases

  1. Cases are referred to Accounts Management based on the issue, the dollar tolerance, computer program capabilities (e.g. Blocking Series), and other various reasons. Refer to the specific IRM instruction or Exhibit 3.11.6-3, Screening Guide. The criteria can apply to tax increase, tax decrease, credit increase, or credit decrease. Some of the issues that are routed to AM as AFC (Adjustment Function Criteria) are also issues that are referred to EXAM (CAT A), but both will be routed to CIS, CAT A will have a larger dollar criteria.

  2. Route all AFC returns to CIS to be scanned. Follow any local procedure for separating the "Carryback/Carryforward" , "Disaster Claims" , etc. that require special handling.

  3. Some claims require a Manual Refund and will be routed to Accounts Management. See IRM 3.11.6.6.3.

3.11.6.3.7  (01-01-2008)
Taxpayer Advocate Service Cases

  1. When a taxpayer asks to be referred to TAS or the taxpayer meets TAS criteria (listed below), refer the case to the unit manager. Review all attachments for taxpayer notations/correspondence to determine whether the taxpayer meets TAS case criteria or requests TAS assistance.

    • Taxpayer is experiencing economic harm or is about to suffer economic harm .

    • The taxpayer is facing an immediate threat of adverse action.

    • The taxpayer will incur significant costs, if relief is not granted (including fees for professional representation)

    • The taxpayer will suffer irreparable injury to, or long term adverse impact if relief is not granted.

    • The taxpayer has experienced a delay of more than 30 calendar days to resolve a tax account problem.

    • The taxpayer has not received a response or resolution to their problem or inquiry by the date promised.

    • A system(s) or procedure(s) has either failed to operate as intended or failed to resolve the taxpayers problem or dispute within the IRS.

  2. If the taxpayers issue cannot be completely resolved within 24 hours, but steps are taken to begin resolving the taxpayers issues within 24 hours, then do not forward Form 911 unless the taxpayer asks to be referred to TAS. The unit manager will ensure that a Form 911, Application for Taxpayer Assistance Order (ATAO), is tim