3.17.278  Paper Check Conversion (PCC) and Remittance Strategy Paper Check Conversion (RS-PCC) Systems (Cont. 1)

3.17.278.6 
Download Available OTCnet Participant User Guides (Check Capture and Check Processing)

3.17.278.6.7 
Capturing and Managing Checks Offline

3.17.278.6.7.10  (10-01-2013)
Close a Batch

  1. Chapter 7, Close a Batch section contains the following information:

    • Closing a Single Batch.

    • Close Multiple Batches.

  2. Click on the following link to review information concerning OTCnet Chapter 7, Close a Batch: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk7_cap_man_cks_off.pdf.

3.17.278.6.7.11  (10-01-2013)
Approve a Batch

  1. Chapter 7, Approve a Batch section contains the following information:

    • Approve a Single Batch.

    • Approve a Multiple Batch.

  2. Click on the following link to review information concerning OTCnet Chapter 7, Approve a Batch: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk7_cap_man_cks_off.pdf.

3.17.278.6.7.12  (10-01-2013)
Upload a Batch

  1. Click on the following link to review information concerning OTCnet Chapter 7, Upload a Batch: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk7_cap_man_cks_off.pdf.

3.17.278.6.7.13  (10-01-2013)
Acknowledge a Batch

  1. Click on the following link to review information concerning OTCnet Chapter 7, Acknowledge a Batch: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk7_cap_man_cks_off.pdf.

3.17.278.6.7.14  (10-01-2013)
Print a Receipt

  1. Chapter 7, Print a Receipt section contains the following information:

    • Receipt Printing from Check Scan (Single/Batch Mode).

    • Receipt Printing from Batch Management (Single/Batch Mode).

    • Summary.

    • Glossary.

    • Index.

  2. Click on the following link to review information concerning OTCnet Chapter 7, Print a Receipt: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk7_cap_man_cks_off.pdf.

3.17.278.6.8  (10-01-2013)
Reporting on Scanned Checks

  1. OTCnet Chapter 8, Reporting on Scanned Checks contains the following sections:

    • Purpose of Accessing Check Processing Reports.

    • View a CIRA Query.

    • Business Reports.

    • Administration Reports.

  2. Click on the following link to review information concerning OTCnet Chapter 8, Reporting on Scanned Checks: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk8_reprt_scan_chks.pdf.

3.17.278.6.8.1  (10-01-2013)
Purpose of Accessing Check Processing Reports

  1. Click on the following link to review information concerning OTCnet Chapter 8, Purpose of Accessing Check Processing Reports: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk8_reprt_scan_chks.pdf.

3.17.278.6.8.2  (10-01-2013)
View a CIRA Query

  1. Chapter 8, View a CIRA Query section contains the following information:

    • Item Status.

    • View a CIRA Record.

  2. Click on the following link to review information concerning OTCnet Chapter 8, View a CIRA Query: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk8_reprt_scan_chks.pdf.

3.17.278.6.8.3  (10-01-2013)
Business Reports

  1. Chapter 8, Business Reports section contains the following information:

    • CIRA CSV Report.

    • Check Image Report.

    • Agency CIRA Report.

    • OTC Endpoint Check Cashing Policy Report.

    • OTC Verification Groups Report.

    • LVD Content Report.

    • Organization Hierarchy Report.

    • 215 Deposit Voucher Report.

    • 5515 Debit Ticket Report.

  2. Click on the following link to review information concerning OTCnet Chapter 8, Business Reports: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk8_reprt_scan_chks.pdf.

3.17.278.6.8.4  (10-01-2013)
Administration Reports

  1. Chapter 8, Administration Reports section contains the following information:

    • CIRA Transmission Summary Report.

    • CIRA Transmission (Detailed) Summary Report.

    • Fiscal Service Statistical Report.

    • Summary.

    • Glossary.

    • Index.

  2. Click on the following link to review information concerning OTCnet Chapter 8, Administration Reports: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk8_reprt_scan_chks.pdf .

3.17.278.6.9  (10-01-2013)
Troubleshooting

  1. OTCnet Chapter 9, Troubleshooting contains the following sections:

    • Troubleshooting Overview.

    • Problems Closing/Approving a Batch.

    • Troubleshooting Passwords and User Access.

    • Troubleshooting Scanner and Printer Issues.

    • Troubleshooting Error Messages.

    • Problems Accessing OTCnet.

    • Adjusting an Incorrect Entry.

    • Problems Balancing to CA$HLINK II (CIR).

    • Refilling the Electronically Processed Hand Stamp.

  2. Click on the following link to review the OTCnet Chapter 9, Troubleshooting: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk9_trouble.pdf .

3.17.278.6.9.1  (10-01-2013)
Troubleshooting Overview

  1. Click on the following link to review OTCnet Chapter 9, Troubleshooting Overview: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk9_trouble.pdf.

3.17.278.6.9.2  (10-01-2013)
Problems Closing/Approving a Batch

  1. Click on the following link to review OTCnet Chapter 9, Problems Closing/Approving a Batch: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk9_trouble.pdf.

3.17.278.6.9.3  (10-01-2013)
Troubleshooting Passwords and User Access

  1. OTCnet Chapter 9, Troubleshooting Passwords and User Access section contains the following information:

    • OTCnet Password Configuration for All Users

    • Troubleshooting Account Issues

  2. Click on the following link to review OTCnet Chapter 9, Troubleshooting Passwords and User Access: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk9_trouble.pdf.

3.17.278.6.9.4  (10-01-2013)
Troubleshooting Scanner and Printer Issues

  1. Chapter 9, Troubleshooting Scanner and Printer Issues section contains the following information:

    • Scanner Imaging or Check Reading Problems.

    • Scanner Problems - All Scanner Types.

    • EC7000i Scanning Problems.

    • Panini Scanning Problems.

    • Default Sound Signals.

    • Check Processing Error.

    • Keypad/Scanner Problems.

    • Printer Problems.

  2. Click on the following link to review OTCnet Chapter 9, Troubleshooting Scanner and Printer Issues: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk9_trouble.pdf.

3.17.278.6.9.5  (10-01-2013)
Troubleshooting Error Messages

  1. Chapter 9, Troubleshooting Error Messages section contains the following information:

    • Error Messages.

    • Troubleshooting Errors within OTCnet Check Capture and Check Processing.

  2. Click on the following link to review OTCnet Chapter 9, Troubleshooting Error Messages: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk9_trouble.pdf.

3.17.278.6.9.6  (10-01-2013)
Problem Accessing OTCnet

  1. Click on the following link to review OTCnet Chapter 9, Problem Accessing OTCnet: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk9_trouble.pdf.

3.17.278.6.9.7  (10-01-2013)
Adjusting an Incorrect Entry

  1. Click on the following link to review OTCnet Chapter 9, Adjusting an Incorrect Entry: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk9_trouble.pdf.

3.17.278.6.9.8  (10-01-2013)
Problems Balancing to Collection Information Repository (CIR)

  1. Click on the following link to review Chapter 9, Problems Balancing TRS (CIR): https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk9_trouble.pdf.

3.17.278.6.9.9  (10-01-2013)
Refilling the "Electronically Processed" Hand Stamp

  1. Chapter 9, Refilling the "Electronically Processed" Hand Stamp section contains the following information:

    • Summary.

    • Glossary.

    • Index.

  2. Click on the following link to review OTCnet Chapter 9, Refilling the ‘Electronically Processed’ Hand Stamp: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk9_trouble.pdf.

3.17.278.6.10  (10-01-2013)
OTCnet Appendix

  1. Chapter 10, OTCnet Appendix contains the following sections:

    • Appendix A. Administrative Notes.

    • Appendix B. Password Requirements.

    • Appendix C. Image Quality.

    • Appendix D. Central Image Research (CIRA) Query.

    • Appendix E. CIRA CSV File Overview.

    • Appendix F. Master Verification Database (MVD).

    • Appendix G. Representment.

    • Appendix H. Equipment Returns.

    • Appendix I. OTCnet Check Capture Codes.

    • Appendix J. OTCnet Security.

  2. Click on the following link to review OTCnet Chapter 10, Appendix: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk10_appendix.pdf.

3.17.278.6.10.1  (10-01-2013)
Appendix A. Administrative Notes

  1. Click on the following link to review OTCnet Chapter 10, Appendix A. Administrative Notes: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk10_appendix.pdf.

3.17.278.6.10.2  (10-01-2013)
Appendix B. Password Requirements

  1. Click on the following link to review OTCnet Chapter 10, Appendix B. Password Requirements: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk10_appendix.pdf.

3.17.278.6.10.3  (10-01-2013)
Appendix C. Image Quality

  1. Click on the following link to review OTCnet Chapter 10, Appendix C. Image Quality: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk10_appendix.pdf.

3.17.278.6.10.4  (10-01-2013)
Appendix D. Central Image Research (CIRA) Query

  1. Click on the following link to review OTCnet Chapter 10, Appendix D. Central Image Research (CIRA) Query: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk10_appendix.pdf.

3.17.278.6.10.5  (10-01-2013)
Appendix E. CIRA CSV File Overview

  1. Click on the following link to review OTCnet Chapter 10, Appendix E. CIRA CSV File Overview: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk10_appendix.pdf.

3.17.278.6.10.6  (10-01-2013)
Appendix F. Master Verification Database (MVD)

  1. Click on the following link to review OTCnet Chapter 10, Appendix F. Master Verification Database (MVD): https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk10_appendix.pdf.

3.17.278.6.10.7  (10-01-2013)
Appendix G. Representment

  1. Click on the following link to review OTCnet Chapter 10, Appendix G. Representment: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk10_appendix.pdf.

3.17.278.6.10.8  (10-01-2013)
Appendix H. Equipment Returns

  1. Click on the following link to review OTCnet Chapter 10, Appendix H. Equipment Returns: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk10_appendix.pdf.

3.17.278.6.10.9  (10-01-2013)
Appendix I. OTCnet Check Capture Return Codes

  1. Chapter 10, Appendix I. OTCnet Check Capture Return Codes section contains the following information:

    • ACH Return Reason Codes.

    • Check 21 Return Codes.

    • Transaction Status Code Monitoring.

    • OTCnet Processing Forward Files.

    • OTCnet Returns.

  2. Click on the following link to review OTCnet Chapter 10, Appendix I. OTCnet Check Capture Codes: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk10_appendix.pdf.

3.17.278.6.10.10  (10-01-2013)
Appendix J. OTCnet Security

  1. Chapter 10, Appendix J. OTCnet Security section contains the following information:

    • Purpose.

    • What is PII?.

    • Access Control.

    • Risk Assessment.

    • Personnel Security and Procedures.

    • Physical and Environmental Protection.

    • Contingency Planning.

    • Configuration Management.

    • System Maintenance.

    • System and Information Integrity.

    • Media Protection.

    • Incident Response.

    • Awareness and Training.

    • Summary.

    • Glossary.

    • Index.

  2. Click on the following link to review OTCnet Chapter 10, Appendix J. OTCnet Security: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk10_appendix.pdf.

3.17.278.6.11  (10-01-2013)
RDM Scanner Appendix

  1. OTCnet Chapter 11, RDM Scanner Appendix contains the following sections:

    • Scanner EC5000i User Manual.

    • Scanner EC6000i Gen2 and EC7000i.

  2. Click on the following link to review OTCnet Chapter 11, RDM Scanner Appendix: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.1  (10-01-2013)
Scanner EC5000i

  1. Click on the following link to review OTCnet Chapter 11, Scanner EC5000i: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.2  (10-01-2013)
OTCnet EC6000i Gen2 and EC7000i Scanner Installation Guide (Updated November 2007)

  1. OTCnet Chapter 11, EC6000i Gen 2 and EC7000i Scanner Installation Guide contains the following sections:

    • Compliance Statements.

    • Introduction.

    • Requirements.

    • Recommendations.

    • Setting Up the EC6000i Gen2 or EC7000i Scanner.

    • Operating the EC6000i Gen2 or EC7000i Scanner.

    • Maintaining the EC6000i Gen2 or EC7000i Scanner.

    • Troubleshooting.

    • Specifications.

    • Warranty Information.

  2. Click on the following link to review information concerning OTCnet Chapter 11, EC6000i or EC7000i Gen2 and EC7000i Scanner Installation Guide: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.2.1  (10-01-2013)
Compliance Statements

  1. Click on the following link to review information concerning OTCnet Chapter 11, Scanners EC6000i or EC7000i Compliance Statements: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.2.2  (10-01-2013)
Introduction

  1. Click on the following link to review information concerning OTCnet Chapter 11, EC6000i / EC7000i Scanner, Introduction: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.2.3  (10-01-2013)
Requirements

  1. Click on the following link to review the information for OTCnet Chapter 11, EC6000i and EC7000i Requirements: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.2.4  (10-01-2013)
Recommendations

  1. Click on the following link to review the information for OTCnet Chapter 11, Recommendations: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.2.5  (10-01-2013)
Setting Up the EC6000i Gen2 or EC7000i Scanner

  1. Chapter 11, Setting Up the EC6000i and EC7000i Scanner section contains the following information:

    • Choose a Location.

    • Unpack the Shipping Box.

    • Inspect the Unit’s Features.

    • Connection Ports.

    • Insert the Franking Acknowledgement Printer Cartridge (Optional).

    • Connect to a Telephone Line.

    • Connect the Power Cord.

  2. Click on the following link to review information concerning OTCnet Chapter 11, Setting Up the EC6000i or EC7000i Scanner: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.2.6  (10-01-2013)
OTCnet Operating the EC6000i Gen2 or EC7000i Scanner

  1. Chapter 11, Operating the EC6000i Gen2 and EC7000i Scanner section contains the following information:

    • Preparing Checks.

    • Feeding Checks.

    • Swiping Magnetic Stripe Cards (Optional).

    • Understanding Status Signals.

  2. Click on the following link to review information concerning OTCnet Chapter 11, Operating the EC6000i or EC7000i Scanner: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.2.7  (10-01-2013)
Maintaining the EC6000i Gen2 or EC7000i Scanner

  1. Chapter 11, Operating the EC6000i Gen2 and EC7000i Scanner section contains the following information:

    • Preparing Checks.

    • Feeding Checks.

    • Swiping Magnetic Stripe Cards (Optional).

    • Understanding Status Signals.

  2. Click on the following link to review information concerning OTCnet Chapter 11, Maintaining the EC6000i Gen2 or EC7000i: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.2.8  (10-01-2013)
Troubleshooting

  1. Chapter 11, Troubleshooting section contains the following information:

    • Modem Does Not Function.

    • Peripheral Device Does Not Respond.

    • Check Feeder Does Not Function Properly.

    • Card Transactions Do Not Function Properly.

  2. Click on the following link to review information concerning OTCnet Chapter 11, Troubleshooting: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.2.9  (10-01-2013)
Specifications

  1. Click on the following link to review information concerning OTCnet Chapter 11, EC6000i / EC7000i Specifications: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.11.2.10  (10-01-2013)
Warranty Information

  1. Click on the following link to review information concerning OTCnet Chapter 11, EC6000i / EC7000i Warranty Information: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk11_rdm.pdf.

3.17.278.6.12  (10-01-2013)
OTCnet Panini Scanner Appendix

  1. Not applicable.

3.17.278.6.13  (10-01-2013)
Queue Interface

  1. Click on the following link to review information concerning OTCnet Chapter 13, Queue Interface: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk13_queue_int.pdf.

3.17.278.7  (04-05-2010)
OTCnet and RS-PCC Equipment and Supplies

  1. Each Campus is responsible for installing the OTCnet and RS-PCC equipment.

  2. Headquarters will assist Campus Support and Field Assistance with the responsibility of training their individual areas on using the OTCnet and RS-PCC systems.

  3. If you experience problems with the OTCnet screens, contact Treasury OTC Support Center at either 866-945-7920 or 302-324-6442 or via email at: FMS.OTCChannel@citi.com.

  4. If you experience problems with the RS-PCC system, contact the RS-PCC HQ analysts via email at &W&I CAS:SP:ATP:EP:RSPCC (There is a space between I and CAS).

  5. All sites are responsible for the upkeep of new equipment purchases for OTCnet or RS-PCC by coordinating with their individual Organization Procurement Analyst. The Submission Processing Accounting and Tax Payment Branch is no longer responsible for the upkeep or purchase of new equipment for users of OTCnet and RS-PCC.

3.17.278.8  (10-01-2013)
OTCnet Access/Security Forms and Passwords

  1. If you have been identified and authorized as an OTCnet user, your Local Security Administrator will need to create your profile for gaining access to the OTCnet.

  2. Your manager will submit an email to your RS-PCC Local Security Administrator, Valerie Jones: 240-613-5887, at Valerie.Jones@irs.gov or &W&I CAS:SP:ATP:EP:RSPCC to request access to OTCnet.

  3. Once you have been assigned OTCnet permission, you will receive directly from the ITIM system three emails:

    • The first email will provide the User ID.

    • The second email will provide your temporary password.

    • The third email will provide your permission in OTCnet.

    .

  4. Upon initial login, the password must be changed to a unique password that will only be known to that user.

  5. The PCC terminal constitutes a stand-alone machine, therefore each user must be added to each individual terminal. It is advised when the user changes a password on one terminal that it should be changed on all others as well. When the password is changed in the SAT, it is also changed in the POS and Batch Manager for that terminal.

  6. If a user becomes locked, a red lock icon will appear next to the user name under the SAT. To unlock, activate, deactivate, or edit a user account, right click on the users login. A drop-down menu will appear with the following choices:

    • New.

    • Edit.

    • Delete.

    • Unlock and

    • Deactivate.

    Click the action you wish to take and the users account is immediately updated.

  7. If a user has forgotten their password, a new temporary one needs to be issued via the SAT by a designated system administrator. Once this password has been issued, the user will need to login to the POS using the temporary password and then change the temporary password to a new password.

3.17.278.8.1  (10-01-2013)
Agency Location Code

  1. Agency Location Code (ALC) - This is an eight digit number identifying a governmental agency for accounting purposes used in the CIR (TRS) system to distribute funds. The PCC input clerk must always make sure the proper ALC is assigned.

  2. Valid Agency Location Code plus 2 - The agency identifying code plus a unique two digit number that is used in POS to identify a cash-flow. This number is assigned by the Treasury OTCnet Support Center. The ALC+2 numbers are:

    • 20091700 02 = Brookhaven Campus Support (CS) Offer and Compromise Payments

    • 20091700 03 = Memphis CS Offer and Compromise Payments

    • 20092900 RS = All RS-PCC Payments

    • 20092900 CS = All CS payments processed through RS-PCC

    • 20092900 01 = Philadelphia CS Insolvency Payments

    • 20092900 03 = Philadelphia CS payments processed through RS-PCC

    • 20092900 04 = Brookhaven CS payments processed through RS-PCC

    • 20092900 05 = Memphis CS payments processed through RS-PCC

    • 20092900 06 = Andover CS payments processed through RS-PCC

    • 20092900 07 = Atlanta CS payments processed through RS-PCC

    • 20092900 08 = Austin Submission Processing (SP) payments processed through RS-PCC

    • 20092900 FA = All Field Assistance (FA) payments processed through RS-PCC

    • 20092900 21 = FA Area 1

    • 20092900 22 = FA Area 2

    • 20092900 23 = FA Area 3

    • 20092900 24 = FA Area 4

    • 20092900 25 = FA Area 5

3.17.278.9  (03-17-2011)
OTCnet Processing Centralized Offer in Compromise (COIC) Payments

  1. As of April 2005, IRS began using a new technology to process COIC checks. This technology is known as PCC OTC. The PCC OTC system scans checks and automates the receipt, acceptance, transferring, and recording of funds. PCC OTC was a system that converted checks into electronic fund transfers. The paper checks are no longer sent to the bank. The Fiscal Service recommends the scanned checks be shredded within 14 days after processed. Exception: when there are unresolved errors, checks are not shred until errors have been corrected. The shredder must be located within the unit where the scanned checks are securely stored. This system was decommissioned December 31, 2012.

  2. As of August 2012, COIC begin using OTCnet. OTCnet replaced PCC OTC by combining ACH and Check 21 in the same process. Payments are still scanned, Brookhaven and Memphis Campus Support are the only sites that process COIC payments. They must fax a copy of the OTCnet Deposit Breakdown Sheet for the current day’s deposit to the designated fax number at the Cincinnati Submission Processing Accounting Department. Campus Support must send, via overnight mail delivery, the batch listings, and the original Form 2515, Record of Offer in Compromise, to Cincinnati Submission Processing Accounting Department.

  3. When OTCnet is down, the Account Management (AM) Headquarters Campus Support Analyst and Submission Processing (SP) Headquarters RS-PCC Analysts must be notified immediately. If OTCnet is down for more than one day, the payments must be transshipped to Cincinnati Submission Processing. See:IRM 21.1.7 W&I Accounts Management Campus Support.

  4. Campus Support must be made aware of questionable remittances. SeeIRM 21.1.7 W&I Accounts Management Campus Support.

3.17.278.9.1  (10-01-2012)
Checks that CAN and CANNOT be Processed Through OTCnet

  1. Checks that can be processed through OTCnet as Non-personal:

    • US Treasury Checks.

    • Traveler's Checks.

    • Money Orders (including Postal Money Orders).

    • Third-Party Checks (even if drawn on a personal account).

    • State and Local Government Checks signed over to IRS. Campus Support will over stamp check with "United States Treasury."

    • Credit Card Checks.

    • Do not ACH Checks.

    • Official Checks.

    • Business Checks.

    • Cashier's Checks.

    • Other US Government Checks.

    • Payroll Checks.

    • Personal/Consumer Checks.

    Note:

    If the customers chooses to "opt out" and does not want their checks to be processed via ACH, that customer’s personal checks should be processed as a non-personal item. This will allow the check to clear their financial institution as a Check 21 item.

  2. Checks that cannot be processed through OTCnet:

    • Government checks not endorsed.

    • Third party checks not endorsed.

    • Checks that cannot be read by RS-PCC scanner.

    • Foreign items drawn on non-US Financial Institutions.

    • Check payable in non-US currency.

    • Savings Bond Redemptions.

    • Checks without taxpayers name pre-printed.

    • Checks with missing or incomplete MICR characters.

    • Campus Support must be made aware of questionable remittances. SeeIRM 3.8.45.4.11 Questionable Payments.

3.17.278.9.2  (10-01-2012)
Customer Support Hours for Treasury Over The Counter (OTC) Support Center

  1. OTCnet payments can be transmitted daily. All OTCnet System related inquiries should be directed to the OTCnet Support Center at either 866-945-7920 or 302-324-6442FMS.OTCChannel@citi.com. Treasury OTC Support Center support is available 24 hours a day, 7 days a week.

    Note:

    Currently, transactions received before 9:00 p.m. EST are reflected on the next day's OTCnet Deposit Ticket. Batches should be closed and transmitted on the same business day on which the activity occurred in order to reflect on the next day's OTCnet Deposit Ticket.

3.17.278.9.3  (04-05-2010)
Manager/User Responsibility

  1. IRS users and managers of the OTCnet system must view and/or print the OTCnet Participant User Guide by accessing the OTCnet Web site at: https://qa-train.otcnet.fms.treas.gov/training/course_FMSOTC/docs/ug_chk0_all_chapt.pdf.

  2. OTCnet is comprised of three elements:

    • Administration.

    • Check Capture, Check Processing and Reporting.

    • Deposit Processing and Reporting.

    1. All users must have internet access and be able to access https://www.otcnet.fms.treas.gov/otcnet/home.jsf.

    2. Users must submit an Online Form 5081 indicating the need to add internet access or modify internet access to show "IE Download."


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