3.24.37  General Instructions

Manual Transmittal

November 08, 2013

Purpose

(1) This transmits revised IRM 3.24.37, ISRP System, General Instructions.

Material Changes

(1) Tax Period and Programmed Calendar year changed throughout.

(2) Various editorial changes have been made throughout the IRM.

(3) Deleted various obsolete IRMs and obsolete forms, and added new forms listed in the current IRM throughout.

(4) Updated instructions for Logging On to the System at 3.24.37.2.1 due to the change to Windows 7 Professional.

(5) Updated instructions for Logging Off the System at 3.24.3.2.2 due to the change to Windows 7 Professional.

(6) Updated instructions for Changing the Password at 3.24.37.2.3 due to the change to Windows 7 Professional.

(7) Updated instructions for Street Address Entries at 3.24.37.6.16(2) i).

(8) Updated instructions for International Miscellaneous (AUSPC) at 3.24.37.6.18.3.

Effect on Other Documents

IRM 3.24.37 effective January 1, 2013 is superseded.

Audience

This IRM provides instructions for Submission Processing Data Entry Operators.

Effective Date

(01-01-2014)

Paul J. Mamo
Director Submission Processing
Wage and Investment Division
SE:W:CAS:SP

3.24.37.1  (01-01-2014)
Overview

  1. The Integrated Submission and Remittance Processing System (ISRP) is used to process forms and remittances. Data is entered, processed, and fed to other IRS systems. This chapter provides instructions for the Original Entry, Key Verification, and Block Edit of tax returns and related data through ISRP.

  2. This chapter also provides information for Quality Review in performing the review of Original Entry and Key Verification.

3.24.37.1.1  (01-01-2014)
Internal Control

  1. The Federal Managers' Financial Integrity Act (FMFIA) of 1982 requires each executive agency to conduct annual evaluations of its systems of control using guidelines set by the Office of Management and Budget (OMB).

  2. In December, 2004, OMB issued Circular Number A-123, revised, to provide guidance to Federal managers on improving the accountability and effectiveness of Federal programs and operations by establishing, assessing, correcting, and reporting on internal control.

  3. For specific guidelines and responsibilities, refer to the Circular, and to IRM 1.4.1, "Management Roles and Responsibilities" and IRM 1.4.2, "Monitoring and Improving Internal Control" .

3.24.37.1.2  (01-01-2014)
IRMs, Program Numbers and Block Header Validity Checks

  1. The following table lists the IRM Number, IRM Title, Forms, Job Name/Program #, Tax Class/Document Code, Transaction Code, MFT, and related PRP (Program Requirements Package) Sections for IRM 3.0, 3.24.0 and IRM 3.37.0. The table shows valid combinations for accessing the programs, program numbers, and entering the Block Header.

    IMF IRM Program Numbers and Block Header Validity Checks
    IRM NUMBER IRM FORMS JOB NAME PROGRAM NUMBER TAX CLASS DOC. CODE TRANS. CODE MFT PRP SECT.
    3.24.3 Individual Income Tax Returns 1040 43110 43130 43210 43170 (ITIN) 205, 206, 211, 212, 221, 222     31
    1040 (Prior Year) 43112
    43172 (ITIN)
    205, 206, 211, 212, 221, 222     31
    1040X 44400 205, 206, 211     31
    8379 44400 211     31
    1040A 44110 44120
    44170 (ITIN) 44190
    209, 210     33
    1040A (Prior Year) 44112
    44172 (ITIN)
    209, 210     33
    1040SFR 44630 210     33
    1040EZ 47130 47140 47160 (ITIN) 47190 207, 208     15
    1040EZ (Prior Year) 47132
    47162 (ITIN)
    207, 208     15
    3.24.3 (AUSPC only)   1040 (Foreign) 46110 46120 46170 (ITIN) 46210 46220 211, 212, 221, 222     31
    1040 (Foreign Prior Year) 46112
    46172 (ITIN)
    211, 212, 221, 222     31
    1040NR 46120 46124 (PY) 46129 46140 46142 (PY) 46145 272,273     31
    1040NR-EZ 46125 46146 273     31
    1040PR/SS 46127 46128 46227 46228 226 (SS), 227 (PR)     36
    1040A (Foreign) 46130 46132 (PY) 46230 209, 210     33
    1040EZ (Foreign) 46150 46152 (PY) 46250 207, 208, 228     15
    3.24.6 DP Tax Adjustments 1139 10060 384     67
    3.24.7 Delinquent Accounts 5466B 15507 977     68
    5466B 45507 277     68
    3177 15502 977 460   68
    3177 45502 277 460   68
    3.24.8 Information Returns Processing 1096 44310 569     69
    1097-BTC 44307 550     69
    1098 44312 581     69
    1098C 44312 578     69
    1098E 44312 584     69
    1098T 44312 583     69
    1099A 44309 580     69
    1099B 44301 579     69
    1099C 44303 585     69
    1099CAP 44303 573     69
    1099DIV 44302 591     69
    1099G 44303 586     69
    1099H 44300 571     69
    1099INT 44300 592     69
    1099K 44300 510     69
    1099LTC 44300 593     69
    1099MISC 44305 595     69
    1099OID 44304 596     69
    1099PATR 44307 597     69
    1099Q 44308 531     69
    1099R 44306 598     69
    1099S 44308 575     69
    1099SA 44300 594     69
    3921 44317 525     69
    3922 44318 526     67
    W–2 44320 521     69
    W–2G 44314 532     69
    5498ESA 44113 572     69
    5498SA 44315 527     69
    5498 44313 528     69
    8487 44620 574   74 69
    3.0.101 K-1 Processing 1041 K–1 44380 566     69
    1065 K–1 44381 565     69
    1120S K–1 44382 567     69
    3.24.10 Revenue Receipts 1040ES/C, 3244 44200 220, 261     60
    1041ES 11920 217   05 60
    Various Forms (BMF) 15501 117–119, 124, 145, 148, 151, 158, 170, 176, 187     60
    Various Forms (BMF) 15501 217–219, 224, 245, 248, 251, 258, 270, 276, 287   05, 06, 15 60
    Various Forms (BMF) 15501 317–319, 324, 345, 348, 351, 358, 370, 376, 387     60
    Various Forms (BMF) 15501 417–419, 424, 445, 448, 451, 458, 470, 476, 487      
    Various Forms (BMF) 15501 517–519, 524, 545, 548, 551, 558, 570, 576, 587      
    Various Forms (BMF) 15501 717–719, 724, 745, 748, 751, 758, 770, 776, 787      
    Various Forms (BMF) 15501 817–819, 824, 845, 848, 851, 858, 870, 876, 887      
    PJ710 (BMF) 15501 117      
    Various Forms (IMF) 45501 217–219, 224-245, 248, 251, 258, 270, 276, 287      
    Various Forms (IRAF) 45501 017–019, 024, 045, 048, 051, 058, 070, 076, 087   29  
    3753 (BMF) 15501 145, 345, 445, 545, 745, 845 840    
    3753 (BMF) 15501 245 840 05, 06, 15  
    3753 (IMF) 45501 245 840    
    3753 (IRAF) 45501 045 840 29  
    IMF Revenue Receipts   45501 217      
    3.24.12 Exempt Organization Returns 990 (2007 and Prior), CP140/144, CP411–414 13110 490     39
    990EZ (2007 and Prior) 13120 409     27
    990 (2008 and Later) 13410 493     39
    990EZ (2008 and Later) 13420 492     27
    990T 13141 393     32
    990PF 13131 491     34
    1041A 13162 481     38
    4720 13161 471     38
    5227 13190 483     28
    5578 13160 984     35
    1120–POL 13170 320     50
    8872 16010 462     81
    5768 15502 977 460    
    3.24.13 Employment Tax Returns 941 (2009)
    941 (2008)
    11200
    11204
    141, 135     42
    CT–1 11300 711     45
    943 (2008)
    943 (2009)
    11600
    11610
    143     44
    944 (2008)
    944 (2009)
    11650
    11640
    149     43
    945 (2008)
    945 (2009)
    11250
    11260
    144, 137     40
    941PR/SS (2009)
    941PR/SS (2008)
    11212
    11214
    141     42
    944PR/SS (2009)
    944PR/SS (2008)
    11680
    11690
    149     43
    943PR (2008)
    943PR (2009)
    11612
    11614
    143     44
    3.24.14 Fiduciary Income Tax Returns 1041 11900 244, 236     47
    1041QFT (CSPC Only) 11910 239      
    1041N (OSPC only)          
    3.24.15 Partnership Return of Income 1065 12200 265, 267     48
    1065B (OSPC Only) 12220 268      
    3.24.16 Corporation Income Tax returns 1120 11500 310, 311     50
     
    1120–C 11540 303     54  
    1120–F 11502 366, 367     54  
    1120-FSC 11506 307     51  
    1120–H 11501 371     50  
    1120–L 11503 311     51  
    1120-ND 11505 308        
    1120-PC 11511 313        
    1120–REIT 11508 312        
    1120–RIC 11509 305        
    1120–SF 11507 306     51  
    1120S 12100 316        
     
    1120-C 11540 303     54  
    990C 13180 392     29  
    3.24.21 Credit and Account Transfers 3413 38600 251, 252 370   61  
    3413 38620 251, 252 370 05, 06, 15    
    3413 38620 151, 152 351, 352 451, 452 551, 552 751, 752 851, 852 370      
     
     
     
     
     
    3413 38600 051 370 29    
    3552 38601 251 370      
    3552 38621 251 370 05, 06, 15    
    3552 38621 151, 351 451, 551 751, 851 370      
     
     
    3552 38601 051 370 29    
    3.24.22 Employee Plan Returns 5330 72860 435     18  
    3.24.23 Excise Tax Returns 720 11800 420     46  
    2290 12300 495     52  
    11C 12701 403     55  
    730 12702 413     58  
    3.24.25 BMF International Miscellaneous Tax Returns (OSPC only) 3520 12310 383     87  
    3520-A 12320 282     89  
    8288 11330 140     88  
    8804 11340 129     20  
    3.24.26 Miscellaneous TE/GE Tax returns 8038 13200 361     80  
    8038–CP 13200 388        
    8038–B 13211 385        
    8038–TC 13212 386        
    8038–G 13200 362        
    8038–GC 13200 372        
    8038–T 13200 374        
    8328 13200 375        
    3.24.27 EP Return 5500–EZ 72840 031     17  
    3.24.106 Estate Tax Returns 706 12400 506     56  
    706NA 12402 505        
    706GS(D) 12403 559     21  
    706GS(T) 12404 529        
    3.24.143 Gift Tax Returns 709 12410 509     57  
    3.24.154 Unemployment Tax returns 940 11100 840, 839     41  
     
    3.37.110 (OSPC ONLY) Chapter 3 Withholding Returns 1042 12500 125     26  
    1042–S 71720 502        
    1042–T 71700 501        
    3.37.154 (OSPC ONLY) Unemployment Tax returns 940PR 11100 840, 839     41  
    3.24.212 Applications for Extension of Time to file Tax returns 2758, 8892 15502 977 460   68  
    2350 45502 277 460   68  
    5558 (EPMF) 72880 077 460   68  
    4868 44700 217 460   68  
    7004 11700 204, 304     49  
    8868 15540 404     49  
    5558 (BMF) 15560 404     49  
    4868 45501 277     60  
    3.24.213 Real Estate Mortgage Investments Conduit Income Tax Returns 1066 12201 360     53  
    3.24.249 Fiscal Year Required Payments/Form 8752 8752 19000 223     11  
    3.24.133 Residual Remittance Processing System 1040ES, 3244, 1040C 44201 220 430 30 70  
    1040, 1040X 45510, 45500, 45520 270, 276, 217, 219 610, 670/570 30    
    1040A, 1040EZ, 1040PR, 1040SS 45510, 45520 270, 276 610 30    
    1040PR, 1040SS, 1040NR, 1040NR-EZ 45510 270, 276 610 30    
    1042 15510 170, 176 610 12    
    941, 941PR, 941SS 15510 170, 176 610 01    
    943, 943PR, 944, 944PR, 944SS 15510 170, 176 610 11    
    945 15510 170, 176 610 16    
    1065, 1065-B 15510 270, 276 610 06    
    1066 15510 370, 376 610 07    
    1120, 1120-C, 1120L, 1120-FSC, 1120S, 1120-POL, 1120F, 1120-H, 1120-ND, 1120-SF, 1120-REIT, 1120-RIC, 15510 370, 376 610 02    
    8038–T 15510 370, 376 610 46    
    990C 15510 370, 376 610 33    
    990T 15510 370, 376 610 34    
    11C 15510 470, 476 610 63    
    730 15510 470, 476 610 64    
    720 15510 470, 476 610 03    
    4720 15510 470, 476 610 50    
    1041A 15510 470, 476 610 36    
    5227 15510 470, 476 610 37    
    990 15510 470, 476 610 67 70  
    990PF 15510 470, 476 610 44    
    990EZ 15510 470, 476 610 67    
    2290 15510 470, 476 610 60    
    706, 706NA 15510 570, 576 610 52    
    706GS(D) 15510 570, 576 610 78    
    706GS(T) 15510 570, 576 610 77    
    709 15510 570, 576 610 51    
    CT–1 15510 770, 776 610 09    
    940, 940PR 15510 870, 876 610 10    
    1041, 1041QFT 15510 270, 276 610 05    
    8752 15510 270, 276 610 15    
    Return Payment Vouchers 45520 270, 276 610 30    
    15520 170, 176 610 01, 04, 08, 11, 12, 14, 16, 17    
    15520 270, 276 610 06    
    15520 370, 376 610 02, 07, 33, 34, 46    
    15520 470, 476 610 03, 36, 37, 44, 50, 60, 63, 64, 67, 74, 76    
    15520 570, 576 610 51, 52, 77, 78    
    15520 770, 776 610 09    
    15520 870, 876 610 10    
    15520 270, 276 610 05, 15    
    1041ES 11921 217, 219 660 05    
    4868 44701 217, 219 680 30    
    CP 2000 45500 217, 219 640 30    
    8210, CP2100, CP 2102 15500 317, 319 640 13    
    CP2501, NOT 972 45500 217, 219 640 55    
    Various Forms (IMF) (670/570) 45500 217, 219 640, 670, 680, 690, 694 30, 31, 55 70  
    Various Forms (IRAF) (670/570) 45500 017, 019 640, 670 29    
    Various Forms (BMF) (670/570) 15500 117, 119 640, 670, 680, 690, 694 01, 04, 08, 11, 12, 14, 16, 17    
    15500 217, 218 640, 670, 680, 690, 694 05, 06, 15    
    15505 317, 319 640, 670, 680, 690, 694 02, 07, 33, 34, 46    
    15500 417, 419 640, 670, 680, 690, 694 03, 36, 37, 40, 44, 50, 58, 60, 62, 63, 64, 67, 74, 76    
    15500 517, 519 640, 670, 680, 690, 694 51, 52, 77, 78    
    15500 717, 719 640, 670, 680, 690, 694 09    
    15500 817, 819 640, 670, 680, 690, 694 10    
    Accelerated Payments(IMF) 45503 217, 219 670, 640, 690, 694 30, 31, 55    
    Accelerated Payments (IRAF) 45503 017, 019 670 29    
    Accelerated Payments (BMF) 15503 117, 119 670 01, 04, 11, 12, 14, 16, 17    
    15503 217, 218 670 05, 06, 15    
    15503 317, 319 670 02, 07, 13, 33, 34, 46    
    15503 417, 419 670 03, 36, 37, 40, 44, 50, 58, 60, 62, 63, 64, 67, 74, 76    
    15503 517, 519 670 51, 52, 77, 78    
    15503 717, 719 670 09    
    15503 817, 819 670 10    
    Levy Payments, CP–01 (IMF) 45500 217, 219 670, 680, 690, 694 30, 31, 55    
    Levy Payments (BMF) 15500 117, 119 670, 680, 690, 694 01, 04, 08, 11, 12, 14, 16, 17    
    15500 217, 219 670, 680, 690, 694 05, 06, 15    
    15500 317, 319 670, 680, 690, 694 02, 07, 13, 33, 34, 46    
    15500 417, 419 670, 680, 690, 694 03, 36, 37, 40, 44, 50, 58, 60, 62, 63, 64, 67, 74, 76    
    15500 517, 519 670, 680, 690, 694 51, 52, 71, 78    
    15500 717, 719 670, 680, 690, 694 09 70  
    15500 817, 819 670, 680, 690, 694 10    

    Note:

    For all 155XX and 455XX Programs, Doc Code 45 and Trans Code 720 are valid.

     

  2. The following table lists the IRM Number, IRM Title, Forms, Job Name/Program #, Format Code and related PRP section for Internal Revenue Manuals 3.24.0 (formerly known as the General Purpose Programs (GPP), and formerly numbered 3.29.0). The table shows the valid Job Name/Program # and Format code to access the various programs.

    GPP IRM Program Numbers and Block Header Validity Checks
    IRM NUMBER IRM FORMS JOB NAME PROGRAM NUMBER Format Code PRP SECT.
    3.24.28 SC Quality Assurance program 3926 59702 222 97
    3927 59703 223  
    3926A 59707 222  
    3926-B 59706 222  
    3.24.29 SCRS Error Resolution IRP (Errors) 44900 206 77
    BMF Errors 15900 207  
    IMF Errors 45900 210  
    IRAF/EPMF Errors 72820 211  
    IMF Rej. 45901 204  
    BMF Rej 15901 203  
    IRAF/EPMF Rej. 72822 205  
    3.24.30 SC Data Controls 4028 38300 216 79
    4028A 38300 310  
    2345 38300 311  
    813 38300 312  
    3.24.40 (AUSPC only) Applications for IRS Taxpayer Identification Numbers for Pending U.S. Adoptions W-7A 33060 008 100
    3.24.50 Campus Performance Evaluation reporting System 3081 59600 073 82
    Salary Update 59602 055 83
    Emp. Master Adj 59602 056  
    OFP Update 59602 057  
    Emp. Time Err 59602 058  
    QR Error Listing 59602 059  
    Cum File Adj 59602 060  
    3.24.162 BOB Transcription Inst. BMF BOBs 15910 213 78
    IMF BOBs 45910 214  
    IRAF/EPMF BOBs 72821 215  
    IRP BOBs 44910 212  
    3.24.173 Centralized Files and Scheduling 6754 35702 103 73
    3.24.176 Audit Selection System 8199 35706 167 84
    5337,6162 35709 349  
    6897 35713 349  
    6356 35712 168  
    8757 35714 349  
    3.24.180 Allocated Tips 8027 80310 170 93
    8027 80319 175  
    3.24.183 Planning and Control Data 8350 59701 221 92
    Block Deletes Processed List 59705 176  
    3.24.226 Declaration for Electronic Filing 8453–F 12933 264 90
    8453–F Multiples 12930 265 90
    8453 42900 140 90

3.24.37.1.3  (01-01-2014)
Data Entry Phases

  1. Data entry is accomplished using Original Entry and Key Verification. A brief description of each follows:

  2. Original Entry (OE) consists of:

    1. Entering data from input documents into the ISRP System.

    2. Checking program number and tax class/document code/transaction/MFT code year combinations to assure that the type of block is valid.

    3. Sequence checking all Document Serial Numbers and Section Numbers within documents.

    4. Assuring that the Section Number entered is valid for the document being entered.

    5. Determining if all systematically required sections for a given document have been entered.

    6. Zero balancing the interrelated money amounts. Specific sections are subjected to a zero balance routine, in which the combination of all positive and negative amounts should equal zero, within given tolerances.

    7. Checking entries between two lines or between a line and a section for missing data.

    8. Determining if the information entered for a field is valid (e.g., alpha, numeric); if a field must contain data; if the field must be filled (e.g., Social Security Number (SSN), Employer Identification Number (EIN)); or if there are too many characters in a field (i.e., overflow).

  3. Key Verification (KV) is, in effect, a duplication of the Original Entry input with the following exceptions:

    1. The KV EOP (Entry Operator) is prompted by the system, for the document and section or part of a section to verify. This procedure allows those sections and parts of a section that do not require verification to bypass this phase.

    2. The KV EOP is alerted when a difference between the KV entry and the OE entry is encountered. This allows the KV EOP to make corrections as necessary.

  4. Block Edit (BE) is used for correction of entered data and for Quality Review. Block Edit allows access to blocks which are partially entered, entered but not key verified, and which have been key verified. Quality Review can only access completed blocks.

3.24.37.2  (01-01-2014)
ISRP Login and Security

  1. This section provides instructions for login and security.

3.24.37.2.1  (01-01-2014)
Logging On to the System

  1. Logging on to the ISRP system requires a valid User Name and a password. The User Name identifies the type of user as an Entry Operator (EOP), Quality Review Operator (QR), Supervisory Operator (SOP), or System Administrator (SA).

  2. To log onto the ISRP system:

    1. Press <Ctrl>+<Alt>+<Delete>.

    2. Press <Enter> when Security box appears. The Logon Dialog box appears with the cursor in the User name field. The login fields that appear are User name and Password.

    3. Enter User name.

    4. Press <Tab>. The cursor appears in the Password field.

    5. Enter password. To protect your password, the system displays a dot for each character typed.

    6. Press <Enter>. If user is a SOP, the Supervisory Functions window appears.

    Figure 3.24.37-1

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Logon Information

  3. Follow the following instructions for accessing Data Entry Operations window:

    Accessing the Data Entry Operations Window
    If... Then...
    The sp_eop app dialog box appears at the ISRP wallpaper screen, with the message "initialization successful," Press <Enter>.
    The sp_eop app dialog box does not appear at the ISRP wallpaper screen, 1) Press the Windows key.
    2) Press the up arrow to highlight "All Programs."
    3) Press <Enter>.
    4) Use Up arrow and Down arrow to highlight "Data Entry Operations."
    5) Press <Enter>.
    6) Press <Enter> when the sp_eop app dialog box has the message "initialization successful."

3.24.37.2.2  (01-01-2014)
Logging Off the System

  1. To log off when entering or verifying document data:

    1. Press <F9> to exit the data entry application. A confirmation message will appear: "EXIT SECTION? DATA WILL BE LOST!" .

    2. Enter "Y" .

    3. Press <F9> again. A confirmation message will appear: "CONFIRM APPLICATION EXIT?"

    4. Enter "Y" . Result: Data Entry Operations window will appear.

  2. To log off from the Data Entry Operations window:

    1. Press <Ctrl>+<Alt>+<Delete>.

    2. At the Windows 7 Professional Screen, select Log Off. (See Figure 2.)

    3. Press <Enter>.

    Figure 3.24.37-2

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Security Dialog

3.24.37.2.3  (01-01-2014)
Changing the Password

  1. Passwords must be changed when notified or whenever the user chooses. Always pick a non-trivial password that cannot be guessed by others. Never write down a password.

  2. To change a password:

    1. Press <Ctrl>+<Alt>+<Delete>.

    2. Select Change a password... on the Windows 7 Professional screen.

    3. Enter current password in the Old password box. Press <Tab>.

    4. Enter new password in the New password box. Press <Tab>.

    5. Enter new password in the Confirm password box.

    6. Press <Enter>.

3.24.37.2.4  (01-01-2014)
Data Entry Operations Window

  1. After successfully logging in as an Entry Operator (EOP), the Data Entry Operations window appears.

    Figure 3.24.37-3

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Data Entry Operations Window

  2. The Data Entry Operations window consists of the following components:

    • Title Bar

    • Menu Bar

    • Status Bar

  3. The Title Bar contains the name of the application. The Menu Bar is located under the Title Bar and provides menu choices for access to Data Entry Operations. The Status Bar appears at the bottom of the window.

3.24.37.2.5  (01-01-2014)
Menu Bar Contents

  1. The Menu Bar is used to open pull-down menus containing options that allow the EOP to access Data Entry options.

  2. There are two ways to access the Menu Bar:

    • Press <Alt> or <F10> then the underlined letter of the menu option.

    • Press <Alt> or <F10> then arrow to the selected function. Press <Enter>.

3.24.37.2.6  (01-01-2014)
EOP Dialog Box — Access Block

  1. After 'New' or 'Resume' is selected from the Original Entry (OE) or KV Menu Bar, an EOP Dialog box appears.

    Figure 3.24.37-4

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    EOP Dialog Box

  2. Follow the instructions for accessing a block:

    Accessing a Block
    If... Then...
    Original Entry of a new block 1. Enter Program Number. Press <Tab>.
    2. Enter ABC. Press <Tab>.
    3. Enter SOP if different from the assigned SOP.
    4. Select OK or press <Enter>
    5. Sight verify the ABC and Program Number. If incorrect, press <F9> and begin again.
    Key Verification 1. Enter ABC. Press <Tab>.
    2. Enter SOP. Press <Tab>.
    3. Select OK or press <Enter>.

3.24.37.2.7  (01-01-2014)
Locked Block

  1. If a locked block message appears, contact the Supervisor immediately. The Supervisor must release the block at the workstation before you can resume.

3.24.37.3  (01-01-2014)
ISRP Workstation and Menus

  1. This section provides instructions about workstations and menus.

3.24.37.3.1  (01-01-2014)
Menu Selection

  1. Most Window applications use Menu Bars. Selecting a menu option opens a pull-down menu. The user can select the appropriate menu option to perform the desired function. For example, "New" and "Resume" are pull down options on the Original Entry Menu Bar.

3.24.37.3.2  (01-01-2014)
ISRP Keyboard

  1. This section provides instructions for ISRP keyboard.

3.24.37.3.2.1  (01-01-2014)
Types of Keys

  1. The ISRP keyboard contains three types of keys:

    • Function keys are on the top of the keyboard and are numbered <F1> to <F12>.

    • Typewriter keys with embedded keypad are located under the function keys.

    • Numeric keypad on the right side of the keyboard.

3.24.37.3.2.2  (01-01-2014)
Embedded Keypad

  1. The embedded keypad for entering numbers is activated in two ways:

    • Automatically activated for numeric fields.

    • Press <Shift> and hold to activate for alphanumeric fields.

3.24.37.3.2.3  (01-01-2014)
Numeric Keypad

  1. The numeric keypad is automatically active for OE, KV, and BE. To activate the numeric keypad when in the EOP Dialog box, press <Num Lock>.

3.24.37.3.2.4  (01-01-2014)
Special Key Characteristics

  1. In addition to the standard keyboard characters, the ISRP keyboard contains the following special key characteristics:

    KEY SPECIAL CHARACTERISTICS
    <Enter> Moves to next field.
    <Home> Moves the cursor to the first position of the Section Number field.
    <F6> or
    Asterisk in top row of keypad
    Moves to next MUST ENTER field in the current section, next section, or next document. Moves to Section 01 of Document 00 if in last required field of Block Header. In Verify, moves to the next must verify field.
    <+> to right of keypad Enters double zero "00" in a money amount field.
    <-> to right of keypad Enters a "-" (negative) and moves cursor to next field.
    </> in top row of keypad Inserts the letter "P" in the PTIN field only.
    <7> in row of numeric keys Inserts the character "&" without using shift for NAME1 entry.
    <Backspace> Moves cursor to previous character and erases character.
    <Alt>+<F12> or <Alt>+<H> Displays Help function. This function is currently not available.
    <6> in row of numeric keys (not keypad) Inserts a caret (<) in some name fields. Otherwise, press <Shift> and <6> to enter a caret.
    <F11> (a) Inserts PO Box in the address field only.
    (b) Copies the same name control entered at the Primary Name Control (NC) prompt into specific other 1040 name control fields within a document. The cursor will automatically advance.
    <F12> Inserts question marks for illegible, multiple, or field overflow in money amount fields.
    ↑ Up Arrow Moves cursor to previous field in Append Mode and to previous section in Command Mode.
    ↓ Down Arrow Moves cursor to next field and clears current field in Append Mode. Moves cursor to next section in Command Mode.
    → Right Arrow Within a field, moves to the next character. If at the end of the field, moves to the first position of the next field.
    ← Left Arrow Within a field, moves to the immediately preceding character. If at the beginning of the field, moves to the last position of the immediately preceding field.
    <Page Up> Moves to the previous section for all sections except the Block Header. If the operator has entered any characters in the section, it will prompt the operator for an edit cancellation confirmation. Once the cancellation is confirmed, the previous section is displayed.
    <Page Down> Moves to the next section. If the operator has entered any characters in the section, it will prompt the operator for an edit cancellation confirmation. Once the cancellation is confirmed, the next section is displayed.

3.24.37.3.3  (01-01-2014)
Data Entry Screen

  1. Data Entry Screens contain four components. They are the Data Entry Area, Display Area, Status Line, and Function Key Menu.

  2. The Data Entry Area contains the fields in which the data is entered by the operator. Color is used to distinguish certain field characteristics:

    Type Color
    MUST ENTER Green
    Accepts Negative Pink
    MUST ENTER & Accepts Negative Yellow
    Requires no entry Gray. (An example is the Remittance field on a non-remit return)

  3. The Display Area displays error messages, pop-up boxes, or informational messages. EOPs receive options to clear this area and continue processing.

  4. The Status Line displays the EOP's current operation and location in the block. It contains the following fields:

    • Status: the operation being performed (OE, KV, BE)

    • Type: the program number

    • ABC: the Alphanumeric Block Control number for the current block

    • DSN: the current Document Serial Number (blank if Block Header)

    • Section #: the current Section Number, or "Blk Hdr" if Block Header

  5. The Function Key Menu shows the keys available to navigate and manipulate displays.

  6. The Data Entry Area, Display Area, Status Line, and Function Key Menu areas are shown below:

    Figure 3.24.37-5

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Data Entry Screen

3.24.37.3.4  (01-01-2014)
Function Keys and Modes

  1. At the bottom of the display is a menu of the function keys available during data entry. The function keys are used to navigate and manipulate the displays. Available function keys vary depending on the processing mode. The mode is the current processing state for an input display. The three processing modes are:

    • Append/Edit

    • Command

    • Verify

  2. Append/Edit Mode allows the EOP to add documents and sections to a block. Append Mode is the default mode for OE. The following function keys are available:

    • <Enter>. Moves the cursor to the next field. If the cursor is on a MUST ENTER field that has not been entered, an error message appears.

    • <F1>. Moves the cursor to the previous field without erasing characters that have been entered.

    • <F2>. Clears the current field, and moves the cursor to the next field.

    • <F3>. Clears the current field, and moves the cursor to the previous field.

    • <F5>. Duplicates a field for all sections except Block Header and first document. When the current field is the Document Locator Number (DLN) field, the cursor remains in the field after duplicating. With all other fields, it will duplicate the field, and move to the next field.

    • <F6>. Moves the cursor to the next MUST ENTER field. The next MUST ENTER field can either be in the same section or the prompt for the next section.

    • <F7>. Clears the error message, and overrides the field, if allowed in the field definition.

    • <F8>. Displays the previously entered section. To finish viewing the previous section and return to the current section again, the EOP enters "Y" in the " DONE VIEWING PREVIOUS SECTION" confirmation.

    • <F9>. Clears error messages. Accesses Command Mode. Exits the section if in a document. Exits the block if in the Block Header.

    • <F10>. Clears the field, cursor remains in the field.

    • <F11>. (a) Enters PO BOX in an address field only.
      (b) Copies the same name control entered at the Primary Name Control (NC) prompt into specific other 1040 name control fields within a document. The cursor will automatically advance.

    • <F12>. (a) For Block Header only, clears all fields except the ABC field.
      (b) For other sections, fills a money amount field with question marks (???), which represents field overflow, multiple amounts, or illegible characters. Moves cursor to the next field.

    • <Alt>+<F12> or <Alt>+<H>. Displays field-level help in a pop up box that remains displayed until the EOP clears it by pressing <Enter>. This function is currently not available.

    • <Page Up>. Moves to the previous section for all sections except the Block Header. If the operator has entered any characters in the section, it will prompt the operator for an "EXIT SECTION? DATA WILL BE LOST!" confirmation. Once the cancellation is confirmed, the previous section is displayed.

    • <Page Down>. Moves to the next section. If the operator has entered any characters in the section, it will prompt the operator for an "EXIT SECTION? DATA WILL BE LOST!" confirmation. Once the cancellation is confirmed, the next section is displayed, or the message "SECTION DOES NOT EXIST" is displayed.

    • <Home>. Moves the cursor to the section field.

    • <Delete>. Deletes characters after the cursor position.

  3. Command Mode allows the EOP to move within the block and insert, delete, or edit sections and documents. The function keys and commands that are available in Command Mode are:

    • <F1>. Moves the cursor to the previous section in all sections except the Block Header.

    • <F2>. Moves the cursor to the next section.

    • <F3>. Allows editing.

    • <F4>. Returns to Append Mode at end of block.

    • <F5>. Initiates a search to find a document and section within the block.

    • <F7>. Deletes a section or document within a block except for the Block Header. If in Section 01, it will delete the document.

    • <F8>. Inserts a section.

    • <F9>. Exits the application.

    • <F11>. For all sections except the Block Header and first document, moves to the same section in the previous document.

    • <F12>. Moves to the same section in the next document except when the current document is the last document in the block.

    • <Alt>+<F8>. Inserts a document.

    • <Page Up>. Moves to the previous section for all sections except the Block Header. If the operator has entered any characters in the section, it will prompt the operator for an "EXIT SECTION? DATA WILL BE LOST!" confirmation. Once the cancellation is confirmed, the previous section is displayed.

    • <Page Down>. Moves to the next section. If the operator has entered any characters in the section, it will prompt the operator for an "EXIT SECTION? DATA WILL BE LOST!" confirmation. Once the cancellation is confirmed, the next section is displayed, or the message "SECTION DOES NOT EXIST" is displayed.

    • <Delete>. Deletes section except for Block Header.

  4. Verify Mode is used in Key Verification, and allows the KV EOP to verify OE data by reentering it a second time on a field-by-field basis. The function keys available in Verify Mode are:

    • <Enter>. Moves the cursor to the next field to be verified.

    • <F1>. Moves the cursor to the previous field.

    • <F2>. Moves the cursor to the next field. If the KV EOP has entered characters in the field, <F2> will erase characters that have been entered.

    • <F3>. Moves the cursor to the previous field. If the KV EOP has entered characters in the field, <F3> will erase characters that have been entered.

    • <F4>. Returns to Verify Mode.

    • <F5>. Duplicates a field for all sections except Block Header and first document. When the current field is the DLN field, the cursor remains in the field after duplicating. With all other fields, it will duplicate the field, and move to the next field.

    • <F6>. Moves the cursor to the next Must Verify field. The next Must Verify field can either be in the same section or in the next section. The cursor will skip any previously KV'ed fields.

    • <F8>. Shows the KV EOP the value previously entered in OE for a field. To continue verifying the field, the KV EOP enters "Y" in the "DONE VIEWING OE VALUE?" confirmation box.

    • <F9>. Accesses Command Mode and clears error messages.

    • <F10>. Clears the field, cursor remains in field.

    • <F11>. (a) Enters PO BOX into an address field.
      (b) Copies the same name control entered at the Primary Name Control (NC) prompt into specific other 1040 name control fields within a document. The cursor will automatically advance.

    • <F12>. (a) For Block Header only, clears all fields except the ABC field.
      (b) For all other sections, fills a left zero fill field with question marks (???), which represents field overflow, multiple amounts, or illegible characters. Moves cursor to the next field.

    • <Alt>+<F2>. Displays the previous section. To continue verifying the current section, KV EOP enters "Y" in the "DONE VIEWING PREVIOUS SECTION?" confirmation box.

    • <Alt>+<F8>. Shows the KV EOP the value previously entered in OE for a section. To continue verifying the section, the KV EOP enters "Y" in the "DONE VIEWING OE VALUES?" confirmation box.

    • <Alt>+<F12> or <Alt>+<H>. Provides field-level help. This function is currently not available.

    • <Page Up>. Moves to the previous section for all sections except the Block Header. If the KV EOP has entered any characters in the section, it will prompt the KV EOP for a "CANCEL VERIFY? DATA WILL BE LOST!" confirmation. Once the cancellation is confirmed, the current section is displayed.

    • <Page Down>. Moves to the next section. If the KV EOP has entered any characters in the section, it will prompt the operator for a "CANCEL VERIFY? DATA WILL BE LOST!" confirmation. Once the cancellation is confirmed, the next section is displayed.

    • <Home>. Moves the cursor to the section field.

    • <Delete>. Deletes section except for Block Header.

  5. If a function key is used to copy data, it is the responsibility of the EOP to ensure that the copied information is correct.

3.24.37.4  (01-01-2014)
Original Entry of Documents

  1. This section provides instructions for Original Entry (OE) of documents.

3.24.37.4.1  (01-01-2014)
OE Function

  1. EOPs transcribe data from blocks of documents into the ISRP system for computer processing.

  2. The EOP must visually check the DLN of Forms 813, 1332, or 3893 with the DLN on the first document of the block before entering the Block Header. If it does not match, the EOP should refer the block to the Supervisor.

  3. The EOP must, as entries are made, visually check the Serial Number of each DLN for illegibility or multiple "live" DLNs. (A "live" DLN is one that is not lined through or marked void.) In these situations, refer the document to the Supervisor.

  4. EOPs will enter each block of documents in appropriate formats as outlined in the ISRP Transcription Operation Sheets in other chapters of the IRMs (e.g., 3.24.0).

3.24.37.4.2  (01-01-2014)
Cursor Positioning for Data Entry

  1. The location of the cursor on the display determines in what position the next character will appear. When <Enter> is pressed, the cursor will move to the next field of entry. When <F6> is pressed, the cursor will move to the next MUST ENTER field or next section.

3.24.37.4.3  (01-01-2014)
Block Header

  1. After the EOP enters the program number, ABC, and SOP in the EOP Dialog box (see IRM 3.24.37.2.6), the Block Header display appears. The system generates the entered ABC in the appropriate field. All other fields may be entered by the EOP.

  2. If there is a mismatch on the Tax Class/Document Code/Transaction Code/MFT Code/prior year, or Program Code, verify that a valid combination has been entered. Verification of these fields can be done by checking the table in IRM 3.24.37.1.2. If the data is valid and the EOP still gets the error message, notify the supervisor.

  3. The EOP can exit the Block Header display by pressing <F9> and responding "Y" to the confirmation message "Cancel Block and Exit Application? All Data will be Lost!" .

  4. The Block Header display contains the following fields:

    • ABC — The Alphanumeric Block Control number is the three-character code assigned to a block to track it during processing. This field cannot be entered or changed. It is generated by the system.

    • DLN — The Document Locator Number is the twelve-digit number that uniquely identifies a block. The EOP enters the first eleven digits. The twelfth (12th) digit is the current processing year digit generated by the system, but can be manually updated by the EOP.

      Note:

      If the generated year digit and the year digit in box 12 on Form 3893 do not agree, press <F1> or <Backspace> to overlay the year digit to match the year digit in box 12.

    • BATCH — The Batch Number identifies the cart on which the block is located.

    • COUNT — The Count is the number of documents in the block.

    • CR — The Credit amount is the sum of the credit amount fields for the entire block.

    • DB — The Debit amount is the sum of the debit amount fields for the entire block.

    • TRCODE — The Transaction Code is a three-digit code used to identify activity on a taxpayer's account.

    • TRDATE — The Transaction Date is an eight-digit number in MMDDCCYY format that corresponds to the date the document remittance is received by the IRS.

    • MFT — The Master File Tax Code is a two-digit number which identifies the specific type of account to which a transaction is to be posted.

    • SECAMT — Secondary Amount is the sum of the secondary amount fields for the entire block. This field is filled with zeros if left blank by the EOP.

    • SOURCE — This represents the Source Code of the documents in the block. The Source Code can be "4" , "R" , or "N" . This field is filled with zeros if left blank by the EOP.

    • YEAR — The Year is the last digit of the year for which the documents are to be applied.

    • PRIOR YEAR — Prior Year indicates that the documents are for a year prior to the current processing year. This field is filled with zeros if left blank by the EOP.

    • RPS — The RPS Indicator identifies that remittances are associated with the block of documents.

      Note:

      Form 1332, Block and Selection Record, or Form 813, Document Register, with "RPS" or "RRPS" annotated on the form will indicate that they are from RRPS. An RPS indicator of "S" for IMF should be entered.

  5. All re-entry documents are grouped by Re-entry Source Code and then grouped together with any other documents from the same block that are batched during the same daily batching cycle.

  6. It is important to process each day's receipts of re-entry documents timely so that ISRP will allow entry of the next day's receipts.

  7. Block Header Display

    Figure 3.24.37-6

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Block Header Display

3.24.37.4.4  (01-01-2014)
Document Entry

  1. After the Block Header information has been entered, the first section of the first document in the block will appear. The EOP should follow the procedures and prompts for the type of document being entered.

    1. Section 01 of the first document must be completed before logging off the system or pressing <F9>.

    2. Once Section 01 of the first document has been entered, the block can be resumed later.

    3. If Section 01 of the first document is not entered and the EOP logs off or presses <F9> and answers the confirmation message, the ABC and Block Header data are purged.

  2. When the last field of the last section of a document has been entered or "D" has been entered, Section 01 will appear for the next document.

  3. If a document is complete before the final section has been reached, enter "D" to end the document.

  4. Continue entering the block until the last document has been entered. If the block does not contain 100 documents, an "EB" (End of Block) must be entered. Example: the display will show "SECT 01" after the previous document has been completed. Enter "EB" over the "01" to end the block.

  5. After the "EB" has been entered, any corrective action (e.g., inserting, deleting) should be done prior to verifying the Block Header.

    1. Documents can be added by the OE EOP using Block Edit after "EB" .

    2. If a block has been erroneously ended, access Block Edit. Press <Alt>+<F10>. A message will appear asking "CONFIRM THE DELETE OF THE END OF THE BLOCK?" If "Y" , this will delete the erroneous end of block. If this action does not delete the erroneous end of block, contact the Supervisor for instructions.

  6. After the "EB" has been entered, the system may display the EOP Dialog box for the next "ABC" to be entered. If the EOP wishes to continue with Original Entry using the same program number, enter the ABC for the next block. If a different program number is needed, close the current EOP Dialog box and re-access Original Entry (OE).

3.24.37.4.5  (01-01-2014)
Sequential Document Entry

  1. After the Block Header is accepted, enter each document in the block using the appropriate operation sheets for the entry of the elements, fields, and sections.

    Note:

    The ISRP System allows individual centers to determine whether they want the Serial Number to be manually entered, or to be automatically generated. If the center has chosen manual entry, the EOP must enter the Serial Number (00–99) and after entry, the cursor will go directly to the next field. If the center has chosen automatic generation, the Serial Number will be automatically generated by the system and the cursor will go to the next field. The EOP may change the Serial Number by pressing <F1> to back up and overlaying the Serial Number.

    1. After each field has been entered (except the TIN and Name Control/Check Digit fields) press <Enter> to move to the next field.

    2. If no data is present for an element, press <Enter> unless another action is specified.

    3. Care must be taken in scanning the document to determine if there is additional data to be entered for a section.

    4. If there is no additional data to be entered for the section, but there is additional data to be entered for the document, press <F6> and continue with the next section. Enter the Section Number to move to the next section.

    5. If there is no additional data for the document, enter "D" and continue to the next document.

  2. Enter each document in ascending Serial Number sequence (00, then 01, etc.). If a "Re-input" block, the system will accept non-consecutive Serial Numbers. For these blocks, a "4" , "R" , or "N" will have been entered in the Source Code element of the Block Header.

  3. In a normal block, if the Document Serial Number is not one number greater than the previous document, the system will display the error message "NON SEQUENTIAL SERIAL NUMBER" .

    1. Check the Document Serial Number and, as necessary, rearrange any documents found out of sequence in the block.

    2. If an incorrect Serial Number was entered, correct the Serial Number and continue.

3.24.37.4.6  (01-01-2014)
MUST ENTER Fields

  1. Some programs contain fields that require entry of data. These fields are referred to as MUST ENTER fields. If <Enter> is pressed prior to entering data in a MUST ENTER field, the system will stop on the field and generate the message "MUST ENTER FIELD" .

    1. The MUST ENTER fields are denoted by stars (★) under <Enter> shown in "Fld. Term." column in the Transcription Operation Sheets.

    2. The MUST ENTER fields are denoted by green or yellow color on the ISRP display.

    3. To correct this error message, if there is no data present for the MUST ENTER field, key a zero (0) and press <Enter>, unless otherwise instructed.

3.24.37.4.7  (01-01-2014)
Mixed Entity/Data

  1. During OE, if data is mixed - entity from one document, data from the next - notify the SOP at once. Do not end the block. There are three methods of corrective action which will be determined by the SOP. These three are:

    • If the entire block is going to be verified (i.e., not just the Block Header), prepare a note for the verifier stating which documents are involved. Attach the note to the face of the control document.

    • If the block is not going to be fully verified, use Block Edit to find and correct the documents involved. This must be done prior to verifying the Block Header.

    • Reject the block.

3.24.37.5  (01-01-2014)
Key Verification of Documents

  1. This section provides instructions for Key Verification (KV) of documents.

3.24.37.5.1  (01-01-2014)
KV General

  1. Any workstation may be used for the Key Verification process. A KV EOP selects Key Verification from the Data Entry Operations Menu Bar.

  2. After selecting Key Verification, the KV EOP will be prompted for the ABC and SOP of the block to be verified.

  3. A KV EOP must not verify a block of work that he/she previously entered unless authorized by the SOP.

  4. If continuing with the Key Verification process, the KV EOP will be prompted for the "ABC" of the next block to be verified.

  5. All Block Headers will require Key Verification.

  6. If for any reason the block is not available for KV, a message will be displayed to the EOP- "Cannot KV this block..." . The KV EOP should take the following action:

    1. Check the display and the source document to be sure that the data was entered correctly.

    2. If the data entered was correct, refer the block to the SOP, and proceed with the ABC of the next block to be verified. The SOP can track the status of the block using an on-demand report.

  7. The KV EOP should enter the Block Header information using the appropriate instructions. The KV EOP MUST enter the DLN for the Block Header from the first document of the block. The system compares this data, position by position with the Block Header record entered by the EOP.

    1. When the data entered by the OE EOP and the KV EOP agree, the system will display the first section of the first document of the block.

    2. If the data entered by the KV EOP differs from the data entered by the OE EOP, an error message "VERIFY ERROR - REKEY FIELD" will display. The KV EOP will clear the error message with <F9>.

    3. As the KV EOP enters a field, a box will appear at the point of the first mismatch. The KV EOP should check the document, and if the KV entry is wrong, correct the entry by pressing <Backspace> and entering the correct data. If the KV data is correct, the KV EOP will finish entering the field, and press <Enter>. The value compared will be the KV entered value.

    4. If there are errors remaining when the KV EOP comes to the end of the field, the message "VERIFY ERROR - REKEY FIELD" will be displayed. The KV EOP will clear the error message with <F9>.

    5. If the field is a money amount field, the error message will not appear until the KV EOP has entered the entire field.

  8. Entry and comparison of the last field required to be verified will end the document, and the next document of the block to be verified will appear.

  9. A required section that was not entered by the OE EOP will be displayed for any corrective action. If there is no data present, press <Enter>.

  10. The KV EOP can use Edit or Block Edit to move to sections previously entered for corrective action.

  11. In verifying each field, the KV EOP must press <Enter> to move to the next "MUST VERIFY" field. When there are no more fields to be verified, the KV EOP can use <F6> to move to the next section to be verified. If there are no more sections to be verified, <F6> will move to the next document.

  12. Fields which have been generated will not have to be entered after initial verification of the field, unless they are changed by the KV EOP. However, fields that are populated from Document 00 will require the KV EOP to press <Enter> to accept the data that is displayed.

  13. When an "RB" (reject block) is entered into the Section Number during KV, a message will appear asking "REJECT BLOCK AND EXIT APPLICATION?" . If "N" is entered, KV can be resumed without any effect. If "Y" is entered, the block will be marked for rejection at that point.

3.24.37.5.2  (01-01-2014)
Data Records

  1. Data records are verified one section at a time in ascending Serial and Section Number sequence. Not all sections are required to be verified, and some sections are only required to be verified if the section failed the zero balance routine.

  2. Sections that always require validation are as follows:

    • The first section of every document entered by Original Entry.

    • Systemically required sections that were not entered during Original Entry.

  3. A document that was omitted during OE can be inserted during KV.

  4. The system will display the Section Number. All other data will appear as blanks.

    1. If the KV EOP wishes to see the data as it was entered by OE, the KV EOP can press <Alt>+<F8> to view the entire section, or <F8> to view the current field.

3.24.37.5.3  (01-01-2014)
Mixed Data/Missing Section or Document

  1. The KV EOP may indicate that entity and data sections are mixed within a block by overlaying the Section Number with "MI" .

    1. If, after verification of at least 10 documents, the KV EOP determines that the data is still mixed, the block may be BOBed, but only with the Supervisor's concurrence.

    2. The mixed message causes the block to be BOBed by the system during end of shift processing.

  2. If the system expects a Serial Number that is not in the block or one that should not be in the block, i.e., an extra document, the KV EOP should examine the control form and documents within the block to determine:

    1. If the document requested by the system is an extra document entered by the OE EOP, the KV EOP should follow the instructions for deleting the document as contained in paragraph 3.24.37.3.4.(3): <F7> in Command Mode.

    2. If the document is missing from the block (document has either been withdrawn or lost after Original Entry), enter "MS" in the Section Number. Each Section Number for the missing document must have the MS overlaid in the Section Number field.

3.24.37.5.4  (01-01-2014)
Error Correction

  1. A box will appear when a character is being entered which is not the same as the one entered originally. If the KV EOP has entered the incorrect data, they can press <Backspace> and enter the correct data. If an error still exists at the end of a field, a message "VERIFY ERROR-REKEY FIELD" will appear. The KV EOP can press <F9> to clear the message. The KV EOP must re-enter the data. If it matches the data previously entered, the EOP can continue to KV.

  2. The KV EOP can correct any data in the Block Header except the ABC.

3.24.37.5.5  (01-01-2014)
Entity Access for Key Verification

  1. The KV EOP will be prompted for the entity access at KV by receiving the prompt "TYPE OF ENTITY" . If the KV EOP enters L, P, or I, the system will respond by displaying the appropriate entity prompts. If the EOP enters "S" , the system will perform the Check Digit algorithm.

  2. If the KV EOP presses <Enter>, after receiving the "TYPE OF ENTITY" prompt, the system will access the Enhanced-Entity Index File using the SSN, SSSN, Address Key, and FSC. The KV EOP will be prompted for these fields. If the KV EOP enters data that is different from that entered by the OE EOP, an error message will be displayed. If the entity response is I, P, or L from the entity look-up, the KV EOP will enter the prompted fields and if entered data is different, an error message will appear.

3.24.37.6  (01-01-2014)
Common Instructions–OE, KV, and BE

  1. This section provides common instructions for OE, KV, and BE.

3.24.37.6.1  (01-01-2014)
Section or Document Entry

  1. The following instructions are for entering a section:

    1. Most sections may be ended at any point when there is no further data to be transcribed by pressing <F6>.

      Exception:

      Some sections contain fields that require entry of data. These fields are referred to as MUST ENTER fields. If <Enter> is used prior to entering data in a MUST ENTER field, the system will stop on the field and generate the message "MUST ENTER FIELD"

    2. No entry should be made for sections where no data is present for any element in that section, unless otherwise instructed. Overlay the Section Number with the next section containing data or end the document.

    3. Once all entries for a section have been made, overlay the Section Number with the next section containing data or end the document.

  2. The following instructions are for entering a document:

    1. Any document may be ended before the last section by entering "D" in the Section Number field if significant data is not present for succeeding sections.

    2. If entries are made to the final possible section of a document, the system will automatically end the document upon entry of the last field of that section.

      Exception:

      If entering the last section of document 99, the system will automatically end the block.

    3. If line item entries require a corresponding section to be entered, the system will give the "MISSING SECTION(S) ERROR REQUIRED SECTION(S) MISSING" error banner. See IRM 3.24.3.1.5.2 for instructions to correct this error message.

3.24.37.6.2  (01-01-2014)
Document Locator Number (DLN)

  1. It is the responsibility of the EOP to visually check the DLN on Forms 813, 1332, or 3893 with the DLN on the first document of the block before entering the Block Header record. If it does not match, refer the block to the Supervisor.

  2. EOPs MUST, as data is being entered, visually check each DLN on the documents for illegibility or multiple "live" DLNs. (A "live" DLN is one that is not lined through or marked void.) In these situations, refer to the Supervisor. This can be done after the block is entered.

  3. The KV EOP must key verify the DLN of the Block Header entry from the first document of the block of work.

3.24.37.6.3  (01-01-2014)
Colored Editing

  1. Editing on documents will be in various colors as follows:

    1. Coding/Editing written or edited in red, orange, brown, blue, purple, or green.

    2. Remittance—underlined or written in green.

  2. Misplaced entries arrowed from one line to another will be honored.

  3. Misplaced or corrected entries, arrowed or changed by the taxpayer, although not in red, orange, brown, blue, green, or purple, will be honored.

    Exception:

    Any taxpayer editing to the RTN or DAN will not be honored. Follow instructions for altered Direct Deposit Section in IRM 3.24.3.1.4.14.

    Exception:

    Taxpayer editing to the Third Party Information Yes/No boxes will not be honored unless the taxpayer has initialed the change.

  4. Prior Year forms will have transcription lines edited to reflect current year line numbers.

    1. If any field has had its line number deleted (lined-through, Xed out, etc.) and has not been edited to reflect a new line number, do not enter information in that field.

    2. If any field has not had its line number deleted (lined-through, Xed out, etc.) and has not been edited to reflect a new line number, enter the information in that field if present.


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