3.41.274  General Instructions for Processing via SCRIPS

Manual Transmittal

November 05, 2013

Purpose

(1) This transmits revised IRM 3.41.274, Optical Character Recognition (OCR) Scanning Operations-General Instructions for Processing via Service Center Recognition Image Processing System (SCRIPS).

Material Changes

(1) Various editorial changes, date changes, and revisions were made throughout the IRM.

Effect on Other Documents

IRM 3.41.274, dated October 23, 2012 (effective date January 1, 2013) is superseded.

Audience

Wage and Investment (WI), Small Business and Self Employed (SB/SE)

Effective Date

(01-01-2014)


Paul J. Mamo
Director, Submission Processing
Wage and Investment Division

3.41.274.1  (01-01-2014)
Introduction

  1. This chapter provides general instructions for processing, Information Returns Processing (IRP) and Share of Income, Credits, Deductions (Form K-1) documents and Form 940 and Form / 941 through the Service Center Recognition Image Processing System (SCRIPS). These instructions are provided as a reference for the functional areas engaged in the entering and updating of SCRIPS applications. Detailed instructions for processing SCRIPS applications can be found in the following IRMs:

    Application IRM Program Number
    IRP IRM 3.41.269, Information Returns Processing on SCRIPS. 44340
    Form K-1 IRM 3.0.101, General, Schedule K-1 Processing. 44386 - Form 1041 K-1
    44387 - Form 1065 K-1
    44388 - Form 1120S K-1
    Form 941 IRM 3.41.276, OCR Scanning Operations, Form 941. Form 11205 - All Others
    Form 11206 - Refund
    Form 11208 - With Remit / Lockbox
    Form 940 IRM 3.41.277, OCR Scanning Operations, Form 940 SCRIPS Processing. 11140 - Perfect - All Others
    11141 - Perfect - Refund
    11142 - Perfect - With Remit / Lockbox
    11145 - Imperfect - All Others
    11146 - Imperfect - Refund
    11147 - Imperfect - With Remit / Lockbox

    Note:

    There are three K-1 form types processed on SCRIPS. Each form type will have a different program number. See also IRM 3.41.274.16.1 for details. The three K-1 form types are listed below:

    1. Form 1041 K-1 (Beneficiary's Share of Income, Credits, Deductions, etc.).

    2. Form 1065 K-1 (Partner's Share of Income, Credits, Deductions, etc.).

    3. Form 1120S K-1 (Shareholder's Share of Income, Credits, Deductions, etc.).

3.41.274.2  (01-01-2014)
System Overview

  1. SCRIPS captures and stores tax form images and data from paper documents. As a return is scanned, an image of the document is captured. A Document Locator Number (DLN) or a Sequence Number (SN) is also assigned and printed on the document for tracking purposes.

  2. After scanning and DLN or SN printing, SCRIPS "reads" or "identifies" the characters on the document. Some characters may be unrecognizable to SCRIPS. When this occurs, workstation operators will key enter the data from the image of the document using a template at a computer terminal.

  3. The instructions in this section are provided as a reference for the functional areas engaged in the processing of SCRIPS applications (i.e., IRP, Form K-1s and Form 941s).

  4. Managers should ensure that each workstation operator has his or her own copy of this IRM.

  5. If there are any discrepancies between this IRM and any of the IRMs mentioned in IRM 3.41.274.1 above, those instructions take precedence over the instructions in this IRM.

  6. General information common to many Part III IRMs can be found in IRM 3.0.273, Administrative Reference Guide.

3.41.274.3  (01-01-2014)
Workstation Functions

  1. There are two workstation functions, original entry and data validation, that may be performed on any form type.

    1. Original Entry (OE)—Workstation operators will key enter data from an image or from a paper document.

    2. Data Validation (DV)—Workstation operators will correct data that failed math, validity or consistency checks. In addition, certain documents will require sight verification in DV.

    Note:

    Operators can print the screen currently displayed from any application or function.

3.41.274.4  (01-01-2014)
Workstation Keyboard

  1. The SCRIPS workstation keyboard consists of a main keypad with an embedded numeric keypad, 16 function keys, special function keys, a separate numeric keypad, and a separate central keypad. The SCRIPS Keyboard shown in Figure 3.41.274-1.

    Figure 3.41.274-1

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    SCRIPS Keyboard

  2. The main keypad presents all the alphabetic characters in the standard typewriter position. Some special characters such as the ampersand (&), the less-than sign (<), and numeric keys are located on different keys than normally expected. There are also several special function keys located on the main keypad.

  3. The SCRIPS keyboard is programmed to use upper case letters.

  4. The 16 Function Keys are positioned in a row across the top of the keyboard. The <ESC> key is at the left end of the function key row.

  5. The central keypad is located between the main keypad and the separate numeric keypad. This keypad contains function keys that duplicate many function keys in the main keypad and in the numeric keypad. They are placed together as a separate group of keys to make them easier to use.

  6. The SCRIPS keyboard is also programmed so that it defaults to the field character type in OE and DV. This means that when a field on a form is a numeric field, the keyboard will only allow numeric characters to be entered in that field. If a field is an alpha field, only alpha characters can be entered in that field. If a field is an alphanumeric field, both alpha and numeric characters can be entered in the field.

3.41.274.4.1  (01-01-2014)
Embedded Numeric Keypad

  1. The embedded numeric keypad is found in the Main keypad. This keypad presents the numbers similar to the way they appear on a telephone keypad. Numbers on the top row are 1, 2, and 3. Numbers on the middle row are 4, 5, and 6. Numbers on the bottom row are 7, 8, and 9. The zero (0) is located in the top row of the main keypad above the 2 and 3 keys.

  2. When entering an alpha or alphanumeric field, the embedded keypad will automatically default to the correct mode. While the numeric feature is turned on, an indicator field in the Status Line on the monitor screen displays Nu. When the numeric feature is turned off, the indicator field is blank. See Figure 3.41.274-2.

  3. When the numeric feature is turned on, the character in the upper left corner of each data key is activated and the alpha character on that key is deactivated. This means that not only numbers in the embedded numeric keypad can be typed, but also special characters such as the open and close parentheses () and the ampersand (&).

  4. If a field is an alphanumeric field, both the alpha and numeric characters can be entered in the field. The keyboard defaults to the alpha mode, and the NUMERIC key is automatically turned off. In this field, the NUMERIC key acts as a shift key. When you need to key a numeric or special character in an alpha-numeric field, hold down the NUMERIC key when entering the numeric or special character(s). When you have completed typing the numeric or special character(s), release the NUMERIC key and the alpha mode is restored.

  5. There is also a special case in which a field is designated as a numeric field, but will accept certain alpha characters. Because it is a numeric field, the NUMERIC key is turned on. In this field type, the NUMERIC key can be used as a reverse shift key. If you press and hold down the NUMERIC key, the numeric mode is temporarily turned off allowing you to type alpha character(s). When you have completed typing the alpha character(s), release the NUMERIC key and the numeric mode is restored.

    Note:

    You can see what mode the keyboard is in by looking at the Numeric Indicator in the Status Line on the monitor.

3.41.274.4.2  (01-01-2014)
Separate Numeric Keypad

  1. Numbers can be typed from either the embedded numeric keypad, or from the separate numeric keypad. Most data entry work consists of numerical fields. You can choose to use either method.

  2. The separate numeric keypad is located on the far right side of the keyboard. This keypad consists of five rows of keys, and presents numbers as they appear on the calculator keypad. The numbers 7, 8 and 9 are located on the second row of keys. The numbers 4, 5, and 6 are located on the third row of keys. The numbers 1, 2, and 3 are located on the fourth row of keys. The number zero (0) is located on the fifth row of keys, directly below the number 2.

  3. The separate numeric keypad is activated and deactivated by pressing the Num Lock key in the upper left corner of the numeric keypad area. An indicator light located in the upper left of the numeric keypad will display when the numeric keypad is active. The numeric keypad will type numbers into an alpha or alphanumeric field regardless of the main keyboard mode.

3.41.274.4.3  (01-01-2014)
Function Keys and Special Function Keys

  1. The SCRIPS keyboard has 16 function keys which are located across the top of the keyboard. The 16 function keys have been programmed so that frequently repeated functions and special programmed functions can be entered by a single keystroke. The keyboard also contains many special function keys at various places throughout the keyboard. Use of the function keys and special function keys while not mandatory can greatly reduce your workload. See Exhibit 3.41.274-1 and Exhibit 3.41.274-2.

    1. Many function keys are key combinations. The <CTRL>, <ALT> and <ALPHA> keys on the main keypad are used in combination with other keys, function keys and special function keys. There are two <CTRL>, <ALT> and <ALPHA> keys on the main keypad. They are located at the lower left and right corners of the main keypad.

    2. The functions performed by the function keys and the special function keys are consistent in OE and DV. Not all functions can be used with all applications. Some functions can be performed by more than one key. In cases where more than one key can perform a specific function, each key is listed in the Key Assigned column on a separate line in Exhibits 3.41.274-1 and 3.41.274-2. For example, the Field Release function can be performed by pressing either the <ACTION> key on the main keypad or the <Enter> key in the separate numeric keypad.

3.41.274.4.4  (01-01-2014)
Separate Central Keypad

  1. The keys used on the separate central keypad include four arrow keys, and seven function keys: <Insert>,< Delete>, <CORR>,< Page Up>,< Page Down>,< End>, and <Home>. The <Page Up> and <Page Down> functionality are available in IRP processing only when AUTO is off. <Page Up> allows you to move backward to the previous document and <Page Down> allows you to move forward to the next document in a block or Unit-of-Work (UW).

3.41.274.5  (01-01-2014)
Windows Environment

  1. SCRIPS is a "windows based environment." This means that you will always be working in at least one window. Windows are the primary means by which SCRIPS communicates with the workstation operator. A window contains the work area in which data is entered or menus selected. Windows are also used to respond to data and to display messages.

    Note:

    Much of your time will be spent in a window within a window(s) environment. For example, while in OE function, you will be entering data into a template window which is next to an image window, both of which are inside a main working window. If a message window opens, it will overlay part(s) of the already opened windows.

3.41.274.5.1  (01-01-2014)
Main Working Window

  1. This window occupies the entire screen and will be present during most operations and functions. It contains the Image Window and the Template Window for image processing. The Main Working Window consists of the following components:

    1. Title Area—located at the top of the window, indicates the function (OE or DV) being performed by the Operator. It will also display the Operator Identification (ID) Number. See Figure 3.41.274-2.

    2. Image Window-located on the left half of the screen; will be present during OE and DV Image. It contains the image of the current document being processed. See Figure 3.41.274-2.

    3. Template Window-located on the right half of the screen; will be present during OE Image/Paper and DV Image/Paper. It contains the data entry fields of the documents being processed. See Figure 3.41.274-2.

    4. Prompt Area—located in the lower right corner of the window, will display help and error messages. These messages are designed to help you decide what needs to be done or why a certain error condition exists. See Figure 3.41.274-2.

    5. Status Line—located below the prompt area. It provides the program number of the application being performed. It will display Au when the automatic mode is on, IN when the insert mode is on, and Nu when the numeric mode is on. The status line will display the document count, and DLNs for IRP and Schedule K-1 documents, .form 940 and form 941. See Figure 3.41.274-2.

    Figure 3.41.274-2

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Main Working Window

3.41.274.5.2  (01-01-2014)
Menu Window

  1. This window contains a list of available options from which a selection may be made. See Figure 3.41.274-6.

3.41.274.5.3  (01-01-2014)
Message Window

  1. This window is used to display information or an error message. Message windows must be confirmed by the operator, usually by pressing <ACTION/Enter>. See Figure 3.41.274-3.

3.41.274.5.4  (01-01-2014)
Question Window

  1. This window is used to display a question to determine what action to take next. This window requires an operator response, such as "Y" for Yes or "N" for No, or Interrupt or Suspend. See Figure 3.41.274-9.

3.41.274.5.5  (01-01-2014)
Text Entry Window

  1. This window prompts you to enter data to process a request. For example, you will be requested to enter a date and a beginning time to obtain operator statistics only when you work past midnight. See Figure 3.41.274-13.

3.41.274.6  (01-01-2014)
System Login

  1. Once the workstation and monitor are powered up, a Security Warning window is displayed in the center of the screen as shown in Figure 3.41.274-3. Be sure to read the entire warning message. If you are not authorized to use the system, you should immediately turn the computer off. If you are authorized, press <ESC> to continue with the Login process. When you press <ESC>, the Warning window closes and a Login window opens in the center of the screen as shown in Figure 3.41.274-4.

    Figure 3.41.274-3

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Security Warning Window

    Figure 3.41.274-4

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Login Window

3.41.274.6.1  (01-01-2014)
Login to SCRIPS

  1. Type your Operator ID by taking one of the following actions:

    IF YOU THEN YOU
    Use the Separate Numeric Keypad Type uppercase ″S″ followed by your five character SEID. The Num Lock indicator should be lit. Press the <ACTION/Enter> key.

    Note:

    The cursor moves to the password field. Your Operator ID appears as you type it.

    Use the Embedded Keypad 1. Type your Alpha Characters.
    2. Press and hold the NUMERIC Key to type any numbers in your SEID.

    Note:

    The Nu abbreviation appears in the Numeric indicator field in the Status bar. Press the <ACTION/Enter> key. The cursor moves to the Password field.


    3. Release the NUMERIC Key.

    Note:

    The Nu abbreviation disappears from the Numeric indicator field in the Status Line.

  2. Type your password using the above instructions for the two keypads by taking one of the following actions:

    Note:

    For security purposes, the password is not displayed.

    IF YOU THEN YOU
    Are a new user Can initially Login using the password given to you by your supervisor or system administrator; however, you will be required to select a new password. See also IRM 3.41.274.6.4 for additional details.
    Are not a new user Must Login using the password you selected from the Password List.

  3. Press <ALT>–L. If no error was encountered, the Login window closes and an Authorization Disclaimer window opens as shown in Figure 3.41.274-5. Be sure to read the entire Authorization Disclaimer.

    Note:

    If there is an error in either the operator ID or password, a message window opens informing you of this error. You must then press <ACTION/Enter> to OK the message.

    If you type in your password in the Login window and a Message Window opens informing you your password has expired, press <ACTION/Enter> to confirm the message. The Message Window closes and a password window opens as shown in Figure 3.41.274-7.

    Figure 3.41.274-5

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Authorization Disclaimer Window

  4. Press <ESC> to continue the Login process. The Authorization Disclaimer window closes and the Workstation Main Menu opens as shown in Figure 3.41.274-6.

    Figure 3.41.274-6

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Workstation Main Menu Window

3.41.274.6.2  (01-01-2014)
Login Errors

  1. If the Login Error Message window opens, press <ACTION/Enter> to confirm the error message. The message window closes leaving the Login window with the invalid combination of ID and password.

  2. Retype your operator ID and/or password and press <ALT>–L . Alternatively, you can clear the previously entered ID and password by either pressing <F3> or <ALT>–C. At this point you may reenter your operator ID and password.

    Note:

    There is a limit to the number of times you can attempt to login and fail. If you exceed the number of login attempts, you are locked out of the system database, but not the workstation. A message window will open to inform you that access has been denied, and that you are to notify your supervisor.

3.41.274.6.3  (01-01-2014)
Expired Password

  1. For security reasons, your password will expire after a certain period (determined by local security personnel). You must then select a new password from the list that contains:

    • 8 to 20 positions

    • At least one numeric

    • At least one special character

    • At least one upper case alpha

    • At least one lower case alpha

  2. If you type your password in the Login window and a Message window opens informing you your password has expired, press <ACTION/Enter> to confirm the message. The Message window closes and a Password window opens as shown in Figure 3.41.274-7.

    Figure 3.41.274-7

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    SCRIPS Password List Window

3.41.274.6.4  (01-01-2014)
Selecting a New Password

  1. The SCRIPS Password List window contains a list of five alphanumeric passwords randomly generated by the system.

    IF YOU THEN YOU
    Select a new password from the list Enter one of the passwords listed in the password list and press <ACTION/Enter>.
    Display a list of five more (and different) passwords Enter "M" and press <ACTION/Enter>.

    Note:

    Once you type the "M" key for more passwords, you will not be able to access the original five selections presented.

    Leave the Password List window without selecting a new password Enter "Q" and press <ACTION/Enter>. The Password List window will close and the SCRIPS Login window will open.

  2. Verify the new password by retyping the password you selected, then press <ACTION/Enter>. The Password window closes. A message window opens informing you that your password has been changed.

  3. Press <ACTION/Enter> to acknowledge the message. The message window closes and the Authorization Disclaimer window opens as shown in Figure 3.41.274-5.

  4. Press <ESC> to continue the Login process. The Authorization Disclaimer window closes and the Workstation Main Menu opens. You can now begin work.

    Note:

    Login to the SCRIPS workstation will not be allowed until you enter a valid operator ID number and password.

3.41.274.6.5  (01-01-2014)
Logoff SCRIPS

  1. There are two ways of logging off SCRIPS. The preferred method of logging off is as follows:

    1. Press <CTRL>–P for Post-to-Close. After completing the block, SCRIPS closes the block and opens the submenu of the function you are working in.

    2. Press <ALT>–X to exit to the Workstation Main Menu. The Workstation Main Menu window will open.

    3. Press <ALT>–X to exit from the system. The Workstation Main Menu window closes and the Security Warning window appears on the screen. You are now logged off.

  2. If you leave your workstation, or do not type anything on the keyboard for a period of time, SCRIPS will time-out your workstation and automatically log you off the system. A time-out means that after a specified period of time in which no activity has occurred on your workstation, SCRIPS will suspend the Block/UW (if one is open) and close the software that is running. If you return to your workstation after it has timed out, you will find the Security Warning window present on the monitor screen. All the time that elapsed between the time you left the workstation and the time the workstation timed out is counted in your operator statistics as production time. The suspended block/UW you were working on can be found in the resume selection of the function you were working in.

    Note:

    If you want to begin work again, you must first do a full Login (i.e., operator ID and password). You will then be able to continue with your work assignment. Complete suspended Blocks/UW as soon as possible.

3.41.274.6.6  (01-01-2014)
Account Maintenance

  1. IPS10870 Inactive Account Report will be pulled by the 10th of each month. The following actions will be taken:

    1. SCRIPS accounts that have inactivity of 45 days must be made inactive or deleted from the SCRIPS system. OL5081 records need to be updated to reflect the employees status i.e. separated, nonpay or a delete action in OL5081 if the employee is deleted from SCRIPS at that time.

    2. SCRIPS accounts that are at (or approaching) 90 days of inactivity must be deleted from the SCRIPS system and management (or their designee) must complete an OL5081 action to delete the SCRIPS application from the OL5081 "Current Application" listed in OL5081 for the employee.

      Note:

      SCRIPS accounts should never reach or exceed 90 days of inactivity without action being taken as stated above.

3.41.274.7  (01-01-2014)
Selecting Work Functions

  1. After you Login to SCRIPS, the Login window closes and the Workstation Main Menu window opens.

    Note:

    See Figure 3.41.274-6.

    The menu title area will indicate the Campus in which you are working. The Main Menu is a static menu, meaning the number of items in the option list does not change, but those functions you are not authorized to perform are grayed out. The functions you can perform depend on what is set in your operator profile by your supervisor. The Workstation Main Menu options are:

    • 1—Data Validation (DV)

    • 2—Original Entry (OE)

    • 3—Operator Statistics

    • 4—Quality Review (QR)

    • 5—On-Line Training

    • 6—Additional Functions

  2. If you enter a number for a function you are not authorized to perform, a Message window will open informing you that you are unauthorized to perform this function. Press <ACTION/Enter> to confirm the message. You can then type another number for the function you want to perform.

    Note:

    On-Line Training functionality is currently unavailable.

3.41.274.7.1  (01-01-2014)
Selecting a Block

  1. SCRIPS controls the workflow and automatically assigns work as operators select options from menus. The OE and DV Selection menus offer an option to select a block of work. Use this option when working from paper documents or when there is a need to work on a specific Block/UW. This option may be selected for Block/UWs that were either scanned or input through OE from paper.

  2. To select a specific Block/UW:

    1. Enter the corresponding number for the Select Block option from the Original Entry (OE) Selection or Data Validation (DV) Selection menu.

    2. Press <ACTION/Enter>.

    3. The Open Block/Unit of Work window will open.

    4. Enter the DLN/SN of the Block/UW to be opened. Press <ACTION/Enter>.

      Figure 3.41.274-8

      This image is too large to be displayed in the current screen. Please click the link to view the image.

      Open Block/Unit of Work Window

  3. If the block is not available, an error message is displayed indicating that the block is not available.

    Note:

    This message will be displayed if you previously worked on this block of work, or if another operator is currently working on the Block/UW.

  4. If the block is available, the Open Block/UW window closes and the next document in the Block/UW needing work opens.

    Note:

    If the block was scanned, the image of the document will be displayed on the left side of the screen and the data template on the right side. If the block was entered in OE paper, only the template will be displayed for the designated form type on the right side of the screen.

  5. After the block has been worked, the Open Block/Unit of Work window will re-open. If you do not want to open another block, press the <ESC> key. If you want to work on another specific block of work, enter the new block number or press the <DUP> key. If you press the <DUP> key:

    1. the previous block number will be displayed;

    2. the keyboard will be in overstrike mode; and

    3. the cursor will be pointing to the sixth position of the block number for K-1 or IRP. Complete the DLN/SN of the block/UW you are selecting.

3.41.274.8  (01-01-2014)
General Instructions for Entering Data into Templates

  1. These instructions apply to the OE and DV functions. Instructions specific to OE may be found at IRM 3.41.274.9, General Instructions for Processing via SCRIPS. Instructions specific to DV may be found at IRM 3.41.274.10, General Instructions for Processing via SCRIPS.

  2. Once the document is opened, enter data and verify that the data is correct or correct the invalid data.

  3. The Prompt Area in the lower right corner of the Main Working window will provide help and error messages when appropriate. Referring to this area will assist in data entry and correction. Specific messages will vary depending on the application and function you are working in. Examples of messages include:

    1. "Please enter your password"

    2. "Invalid Tax Year"

    3. "Field must be (X) or blank"

  4. When key entering data, type the data in the template field that corresponds to the data in the fields of the scanned document image.

  5. If a field is a required field, it cannot be bypassed until data is entered. The required fields are labeled as such in the processing steps for each document type in IRM 3.41.269, Information Returns Processing on SCRIPS, and IRM 3.41.276, OCR Scanning Operations, Form 941 and Form 940.

  6. If a field in the scanned image or paper document contains no data, and that field is an optional data entry field, that field may be released by pressing <ACTION/Enter>.

  7. If you hold down <CHR> key, the movement of the cursor one character to the left is repeated as long as the key is held down or until the beginning of the field is reached.

  8. If the <CTRL>-CHR key combination is held down, the movement of the cursor one character to the right is repeated as long as the key combination is pressed or until the end of the field is reached.

  9. If the number of data characters in a field is less than the maximum field length, type in the data and then release that field by pressing <ACTION/Enter>. The cursor moves to the beginning of the next field.

  10. If the maximum field length is reached while entering data, the cursor automatically moves to the next field. If the operator is not cautious, the overflow characters can be typed in the next field.

    Note:

    See Exhibits 3.41.274-1 and 3.41.274-2 for a full description of all keys and key combinations.

3.41.274.8.1  (01-01-2014)
Field Correction

  1. You have the capability to go to a previous field within the template displayed to make a correction. However, you cannot go past a flagged field, until that field is corrected.

  2. In most cases, if a money amount is written on the form as "zero," "0" ,"-" , "none" , etc., you may simply release the field by pressing <ACTION/Enter>. These money amount fields will be corrected automatically at output. Refer to IRM 3.41.269, Information Returns processing on SCRIPS. Refer to IRM 3.0.101, General-Schedule K-1 Processing. Refer to IRM 3.41.276, OCR Scanning Operations, Form 941. Refer to IRM 3.41.277, OCR Scanning Operations, Form 940 SCRIPS Processing, for specific instructions on handling "zero" and "blank" money amount fields. You do not have to enter leading zeroes. SCRIPS will zero fill all money amount fields at output.

3.41.274.9  (01-01-2014)
Original Entry General Procedures

  1. Original Entry (OE) may be performed from either scanned images or paper Form.

    Note:

    The procedures for performing OE on the various applications are explained in the specific IRMs listed in IRM 3.41.274.1.

  2. Documents may go to OE for several reasons:

    1. Some are cut, torn, or too badly damaged to be sent through the scanner.

    2. The document may not have met the scanner read accuracy rate threshold.

    3. Documents are scanned directly to OE by the scanner operator.

  3. Each form type has a specific data template(s) associated with it. You must enter the data from the OE data source into the template(s).

3.41.274.9.1  (01-01-2014)
OE Selection Menu

  1. When selecting Original Entry (OE) from the Workstation Main Menu, the menu window closes and an Original Entry (OE) Selection Menu window opens. The number of option items listed in the Selection Menu depends on the profile your supervisor has set for operator. If you are profiled only for certain OE applications or functions, only those items appear in the menu window. The Original Entry (OE) Selection Menu options are:

    • —OE Image Selection Menu

    • —OE Paper Selection Menu

    • — Form Identification Selection Menu

    • —OE Select Block

    • —Resume Suspended Blocks

  2. To initiate OE, enter the numeric code for the correct selection from the menu and press <ACTION/Enter>. If you make an incorrect choice from the Original Entry (OE) Selection menu, press <ALT-X> to return to the Original Entry (OE) Selection Menu.

  3. If selecting OE image Selection Menu from the Original Entry (OE) Selection Menu, The menu window closes and the OE Image Selection Menu and 941 Selection Menu opens. The Original Entry (OE) Selection Menu options are:

    • IRP OE Image

    • All Form K-1s OE Image

    • Form 1041 K-1 OE Image

    • Form 1065 K-1 OE Image

    • Form 1120S K-1 OE Image

    • Form 941 OE Image Selection Menu

    • Form 940s OE Image selection Menu

  4. When any OE Image is selected from the OE Image Selection Menu, the system will allocate the first available individual document, whole block or unit-of-work needing entry to the workstation. The true and complete image will be on the left side of the screen, while a blank template will be on the right.

    Note:

    Some data and entity fields or templates in OE Image are grayed out. When the fields or templates are grayed out, you will not be able to enter data in them.

  5. When performing OE Image, a current field on the image may or may not be highlighted if pressing the <F15>key. It will not be highlighted if entering an entity field, or if the scanner did not recognize the form. This means the area on the image will not be highlighted but the cursor will be in the corresponding template field on the right side of the screen, prompting the operator.

  6. If OE Paper Selection Menu is selected from the Original Entry (OE) Selection Menu, the system will list many types of OE Paper. After entering the numeric code for the correct selection, the system will not allocate any work. Instead, the operator will enter data from a paper document onto a blank template. The blank template is on the left side while the right is blank.

  7. If the Form Identification Selection Menu is chosen from the Original Entry (OE) Selection Menu, the system will list many types of FI. After entering the numeric code for the correct selection, an image is displayed on the left and a list of form types on the right. Refer to IRM 3.41.269.5, Information Returns Processing on SCRIPS, for specific instructions on Form Identification. Schedule K-1 refer to IRM 3.0.101.14.6.2, Form 940 refer to IRM 3.41.277.10.2, Form 941 refer to IRM 3.41.276.10.2.

  8. If OE Select Block is chosen from the Original Entry (OE) Selection Menu, an Open Block/UW window will appear. Refer to IRM 3.41.269.6.6, Information Returns Processing on SCRIPS, Schedule K-1 refer to IRM 3.0.101.14.6.2, Form 940 refer to IRM 3.41.277.10.2, Form 941 refer to IRM 3.41.276.10.2 for specific instructions on Select Block procedures. See Figure 3.41.274-8.

  9. If Resume Suspended Block is chosen from the Original Entry (OE) Selection Menu, a list of blocks the operator suspended is displayed. See also IRM 3.41.274.15, for specific instructions on Resume Suspended Blocks.

    Note:

    If you make an incorrect choice from any item listed on the Original Entry (OE) Selection Menu, the system will assign a Block/UW. You will need to set post-to-close using <CTRL>-P, suspend the Block/UW and notify your supervisor.

3.41.274.10  (01-01-2014)
Data Validation General Procedures

  1. Data Validation (DV) blocks or units-of-work have been scanned, imaged, or key entered in OE. Unrecognized characters will appear as question marks (?) to the DV operator. Occasionally, it will be necessary to have the DV block pulled and verified using the paper documents when workstation operators can not verify the information from the screen.

  2. Follow the rules for entering data as described in the specific IRM for that document type. General rules for entering information in the templates during DV are as follows:

    1. When AUTO mode is on, the cursor will move to the next field requiring validation. If you turn AUTO off by pressing <CTRL>-AUTO , you can move from field to field. Cursor movement can be controlled by pressing <ACTION/Enter>, TAB, <CTRL>-TAB , or the Up or Down Arrow keys. The operator can move to the top of the template by pressing <CTRL>- Up Arrow key, to move to the bottom of the template press <CTRL>- Down Arrow. (Arrow keys are located in the central keypad).

    2. If you are in AUTO mode (Au is displayed in the Auto box in the Status Line), the cursor will only stop on the fields that were flagged invalid, they are the fields presented to you for correction or verification. The document then closes and the next document requiring DV opens.

    3. For any document requiring DV, only the templates containing invalid fields are opened. If there is an image for that template, the image is also displayed.

    4. When a suspended block is resumed, Auto mode must be turned on by pressing <CTRL>-Auto.

  3. For all data entered into template windows, basic validation is done for the following:

    1. Whether the field is alpha, numeric, or alphanumeric.

    2. Proper data format (for example, MMDDYYYY for a date field).

3.41.274.10.1  (01-01-2014)
Moving From One Document to Another in DV

  1. Only documents requiring DV are opened in DV. If only 45 documents out of a block of 100 are flagged for DV, only those 45 documents will be presented to the operator for validation.

  2. If you try to move from one document to another using <F6> for next document, and <F7> for previous document, you will only be able to access those documents flagged for DV.

    1. You cannot move forward in the Block/UW to enter data in a document you have not yet worked. If you have moved backward you may move forward, but not into documents that have not yet been worked.

      Example:

      Assume you were working on document number 20 and moved backward to document number 10. You can work on document number 10 and then move forward to document 20 again. You cannot move forward beyond document 20 until that document has been perfected.

    2. If you move backward in a block by pressing <F7>, you can return to the document in which you were working by pressing <F10>.

      Note:

      If a correction is made, you must press <ACTION/Enter> prior to pressing <F10> .

  3. You can move to the previous document using the <CTRL>-F7 key combination. This will place the cursor in the last edited field or the last flagged field, whichever is later.

3.41.274.10.2  (01-01-2014)
Correcting a Field in DV

  1. You correct a field by either re-typing the whole field or by placing the cursor over the desired character and typing the new character.

  2. Under certain conditions, fields are flagged in DV for sight verification. An actual error condition may not exist. If a correction is not necessary, simply release the field by pressing <ACTION/Enter>.

  3. If you have more than one field on a document to correct and you correct on field making the validation correct, the remaining fields of the document may be skipped. For example, in IRP when you correct Name 1, Name 2 may be skipped. If a correction is needed on Name 2, turn the Auto Mode off to edit/correct Name 2.

  4. See Exhibits 3.41.274-1 and 3.41.274-2 for a full description of all keys and key combinations.

3.41.274.10.3  (01-01-2014)
Error Message in DV

  1. The Prompt Area in the lower right corner of the Main Working window will provide error messages when appropriate to assist in data correction. Specific messages will vary depending on the application and the field you are working in.

3.41.274.10.4  (01-01-2014)
Validity Checks in DV

  1. SCRIPS will perform validity checks on fields in the documents that come from both the scanner and OE paper. Any block containing documents with invalid fields will be sent to DV. SCRIPS validates the following:

    1. Whether there are invalid characters within a field.

    2. Whether the field is alpha, numeric, or alphanumeric.

    3. Field length.

    4. Proper data format (e.g., MMDDYYYY for a date).

    5. Math verification.

    6. Validity and consistency checks specific to each application.

  2. When you correct or validate all the invalid fields on a form or document it will be released.

3.41.274.10.5  (01-01-2014)
DV Selection Menu

  1. When selecting DV from the Workstation Main Menu, the menu window closes and a Data Validation (DV) Selection Menu window opens. An options list will appear. The number of option items listed in the Selection Menu depends on the profile your supervisor has set. If profiled only for certain DV applications or functions, only those items will appear in the menu window. The Data Validation (DV) Selection Menu options are:

    • —DV Selection Menu

    • —IRP 1096 Image Only

    • —DV Select Block

    • —Resume Suspended Blocks

  2. To initiate DV, enter the correct selection from the menu for the type of DV needing to be worked. The Data Validation (DV) Selection Menu window will close and DV Selection window will open. Enter the numeric code for the correct option from the second DV Selection Menu, the system will allocate the first available block or unit-of-work needing validation. The true and complete image will be on the left side of the screen, while a corresponding template will be on the right.

  3. If selecting DV image Selection Menu from the Data validation (DV) Selection Menu, the menu window closes and the DV Selection Menu opens. The DV Selection Menu options are:

    • IRP DV Image

    • All Form K-1s DV Image

    • Form 1041 K-1 DV Image

    • Form 1065 K-1 DV Image

    • Form 1120S K-1 DV Image

    • Form 941 DV Selection Menu

    • Form 940 DV Selection Menu

  4. If DV Select Block is chosen from the DV Selection menu, an Open Block/UW window will appear. Refer to specific IRMs for Select Block procedures. DV Select Block will be used for DV from paper Block/UWs or if an operator needs to work on a specific Block/UW.

  5. If the option for Resume Suspended Blocks is chosen from the DV Selection menu, a listing of blocks the operator suspended are displayed. See also IRM 3.41.274.15, for specific information on Resume Suspended Blocks.

    Note:

    If you make an incorrect choice from the DV Selection menu, the system will assign you a Block/UW. The operator will need to set post-to-close using <CTRL>-P, suspend the Block/UW and notify your supervisor.

3.41.274.11  (01-01-2014)
Post-to-Close

  1. The recommended method for ending your current work session (at the end of the day, or if you are going to be away from the terminal for an extended period) is to execute a Post-to-Close command. This command will allow you to complete work on the current Block/UW and then stop.

  2. Post-to-Close is activated by pressing <CTRL>-P. When you press <CTRL>-P, a message is displayed in the Prompt Area stating "Successfully set Post–To–Close " . The system will not give you another Block/UW after you either finish or suspend the current block. Instead, the system releases or suspends the Block/UW and opens the submenu for the function you are performing. For example, if you are working DV, the DV Selection Menu window opens.

    Note:

    After completing every unit of work In DV, the message window will open and ask "Are you sure you want to release the current unit-of-work?" If you successfully post-to-close, you should choose "Yes."

3.41.274.12  (01-01-2014)
Interrupt and Resume Block

  1. You may find it necessary to interrupt a block or UW because you need to leave your workstation for a brief period of time. An Interrupt will allow you to stop at any point in the Block/UW.

    Note:

    Since your production clock continues to run when your work is interrupted, this procedure should only be used for a very brief work stoppage (approximately five minutes or less, such as to answer the phone or ask your supervisor a question).

  2. To Interrupt, follow these procedures:

    1. Press <F9> to open the Suspend or Interrupt window. This window overlays whatever is currently displayed on the screen. See Figure 3.41.274-9.

      Figure 3.41.274-9

      This image is too large to be displayed in the current screen. Please click the link to view the image.

      Suspend or Interrupt Window

    2. Type "I" to activate the Interrupt command. The Application Temporarily Interrupted window will appear telling you that your work is temporarily interrupted. This window replaces whatever was on the screen. See Figure 3.41.274-10.

      Figure 3.41.274-10

      Application Temporarily Interrupted Window

      Application Temporarily Interrupted Window

  3. If you pressed <F9> and decided you do not want to interrupt or suspend, press <ESC> to continue working.

  4. To resume work, follow these procedures:

    1. Enter your password into the window. (Do not include your operator ID number).

    2. Press <ACTION/Enter>.

  5. If the password is entered correctly, the Application Temporarily Interrupted window closes and the window in which you were working when interrupted will reopen.

  6. If you miss-type your password, an error message appears across the bottom of the Application Temporarily Interrupted window stating "Invalid Password, Please wait…" . After about 8-10 seconds, the message disappears and the cursor will blink at the beginning of the password field. Enter your password again.

  7. You may only leave your terminal in interrupt status temporarily. After a certain period of time elapses without your resuming the work, the system will send the current Block/UW to your suspended blocks and log you off the system.

3.41.274.13  (01-01-2014)
Suspend Block

  1. You may find it necessary to suspend a block or unit-of-work because either there is a problem with the block or UW, or your supervisor asks you to work on another function, or you are unable to complete the block or UW before your end-of-shift. You can suspend a block of work by performing the following steps:

    Note:

    This procedure may be used as an alternative to interrupting work for those situations requiring a long work stoppage (such as going to a meeting, break, or lunch).

    IF YOU THEN YOU
    Want to continue current function Press <F9> to Suspend
    Want to exit current function Press <CTRL>-P to Post-to-Close, then <F9> to Suspend

    Note:

    Pressing <F9> opens the Suspend or Interrupt? window and the Suspend option will be highlighted.

    Refer to Figure 3.41.274-9.

    1. Type "S" to activate the Suspend command. A Suspend Reason window opens. Refer to Figure 3.41.274-11

    2. Select the reason you are suspending the Block/UW. The reason code "Break/Lunch" will be highlighted. If you want to select a different reason, use Up and Down arrow keys to highlight.

    3. Press the<ACTION/Enter> key once the reason for suspending the Block/UW has been highlighted.

    4. A message window will open and display the DLN/SN of the Block/UW that has been successfully suspended. You may need to write the Block/UW number down unless there are special circumstances.

    5. Press <ACTION/Enter> to close the Suspended Block window. If you have set post-to-close, the sub-menu for the function you are performing will reopen. Otherwise another Block/UW will open.

    6. Notify your supervisor of suspended block other than break/lunch or End-of-Shift.

    Figure 3.41.274-11

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Suspend Reason Code for Block

3.41.274.14  (01-01-2014)
Suspend Reason Codes

  1. Referring to Figure 3.41.274-11, choose the correct Suspend Reason Code for a block using the following guidelines:

    1. Break/Lunch- Use this code when you take a break or go to lunch.

    2. Controlled Shutdown- Use this code when the system is being shutdown and all operators must stop work and log off.

    3. End of Shift- Use this code when you cannot complete the block/UW, but it is your end of shift.

    4. Invalid or Missing Image- Use this code when the image for a document is only partially present or not present at all.

    5. Mixed Data- Use this code when the data in the image does not match the data in the magnified field and/or the template.

    6. Poor Quality Image- Use this code when the image quality is poor.

    7. Supervisor Request- Use this code when the block/UW to be suspended is at the request of your supervisor.

3.41.274.15  (01-01-2014)
Resume Suspended Block

  1. To resume a block that you have suspended, select the "Resume Suspended Blocks" option from the OE or DV Selection menu. The Suspended Blocks window will appear that displays the DLNs/SNs of all blocks that were suspended in that function under your operator ID number. See Figure 3.41.274-12. In addition to the DLN/SN, the following information will be provided:

    1. Date the block was suspended.

    2. Program Number of the suspended block.

    3. DLN or SN of the suspended block.

    4. Reason Code for the suspension.

    5. An indication of whether or not the block has been resumed. The Help areas also provides information on the meaning of the various indicators used in the window.

    Figure 3.41.274-12

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Suspended Blocks Window

    Note:

    If there are no blocks suspended under your operator ID, instead of the window above you will receive a message to alert you that there are no suspended blocks.

  2. Use the Up Arrow and Down Arrow keys to highlight the block you wish to resume.

  3. Press <ALT>-R to resume the highlighted blocks.

  4. If the block you suspended is no longer suspended, because it was resumed by another operator or set to ready by a supervisor, there will be a message to alert you that you will not be able to resume that block. Press <ACTION/Enter>and the displayed message disappears.

  5. To exit Suspended Blocks window press <ALT>-X. Either the OE or DV Selection Menu opens.

3.41.274.16  (01-01-2014)
Workstation Operator Statistics

  1. The Operator Statistics option allows the workstation operator to display or print his or her daily performance statistics.

  2. Select Operator Statistics from the Workstation Main Menu and press <ACTION/Enter>. A window will open as shown in Figure 3.41.274-13.

    Figure 3.41.274-13

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Operator Statistics Window

    Starting date must be entered in MMDDYYYY format.

  3. Starting time must be entered using the 24-hour clock (also known as military time). In this timekeeping method, there is one 24-hour period instead of two 12-hour periods in a day. Minutes are still counted from 1 to 60 but you do not have to designate A.M. or P.M.

    IF THE THEN YOU THEREFORE
    Starting time is in the A.M. Use the same digits as standard timekeeping
    • 8:30 A.M. becomes 0830

    • 11:25 A.M. becomes 1125

    Starting time is in the P.M. Add 12 to the current time
    • 6:00 P.M. becomes 1800

    • 1:15 P.M. becomes 1315

  4. Enter values in the Operator Statistics window as shown below:

    IF YOUR AND YOU THEN YOU
    Work shift begins after midnight and ends before midnight Want your current work day's statistics Do not change displayed (today's) date and do not enter time.
    Work shift begins before midnight and ends after midnight Want your current workday's statistics Retype the date using the date your shift started (i.e. yesterday's date) and enter the time your shift began (using the 24-hour clock).

    Note:

    If an invalid date or time was entered, a message window opens. Press <ACTION/Enter> to acknowledge the message and reenter a correct value for that field.

  5. Press <ALT>-P to receive a printed copy or <ALT>-S to display on the screen.

    Note:

    When <ALT>-P is pressed to send the report to the printer, a confirmation window opens and you must press <ACTION/Enter> to acknowledge the message.

3.41.274.16.1  (01-01-2014)
Operator Statistics Report

  1. The Operator Statistics Report lists the statistics of work you performed by Program Number and Function Code. An example of the report is shown in Figure 3.41.274–14.

    Figure 3.41.274-14

    This image is too large to be displayed in the current screen. Please click the link to view the image.

    Current Operator Statistics Report Window

  2. The first line of the Operator Statistics Report shows the date and time of the report and the Operator ID. The next line contains the titles of the columns in the report.

  3. The first column shows the Program Number(s) that you worked. A summary of the Program Number(s) and their related form types used on SCRIPS are as follows:

    Program Number Form Type
    44340 IRP
    44386 1041 K-1
    44387 1065 K-1
    44388 1120S K-1
    11205 941 Non-Refund/Other
    11206 941 Refund
    11208 941 With Remit/Lock Box
    11140 940 Perfect All Other
    11141 940 Perfect Refund
    11142 940-Perfect With Remit/Lockbox
    11145 Imperfect All Other
    11146 Imperfect Refund
    11147 Imperfect With Remit/Lockbox

  4. The second column is the Function Code(s) you worked. A summary of the Function Code(s) and their related functions are as follows:

    Function Code Function
    470 DV
    480 OE Image
    481 OE Paper

    Note:

    If more than one function for a specific Program is worked, each function will have a row in the Operator Statistics Report.

  5. The third column of the Operator Statistics Report shows the time spent on each job. The time format is Hours: Minutes: Seconds.

  6. The fourth column shows the total number of keystrokes made in each function.

  7. The fifth column shows keystrokes per hour.

  8. The sixth column shows the total number of documents worked over the period of time covered by the report.

  9. The seventh column is number of documents worked per hour.

    Note:

    If you work less than a whole hour, Keystrokes Per Hour and Documents Per Hour will be projected in whole hours. This means the system calculates what would have been worked in an hour at the current pace of work.

  10. The entries in the Operator Statistics Report are cumulative values from the starting time of the report to the time the report is run.

  11. The operator must press <ESC> to acknowledge the report and close the window. The Workstation Main window will be displayed.

Exhibit 3.41.274-1 
Function Key Use and Description

Function Key Use and Description by Form Type
Key Function Key Assigned IRP K-1 940 941 Description
Delete Characters in Field to Right of Cursor Position <F2> X X     Causes characters located to the right of the cursor position to be deleted from the field.
Delete All Characters in Field and Put Cursor at Beginning of Field <F3> X X     Causes all characters in the field to be deleted and places the cursor at the beginning of the field. For dollar amount fields, the beginning of the field is on the right. For all other fields, the beginning of the field is on the left.
  <F4> X      
For IRP, this key displays a single coupon to make it easier for the operators to orient themselves on the form.
  <F4>     X X Allows the operator to change the form year for form 940 and form 941 that was mis-recognized . When the F4 key is pressed, the operator will receive a prompt to enter a 2 (two) digit year. Once the year is entered, the appropriate field will be displayed.
Display Form 1096 Data (IRP Only) <F5> X X     If you are working on a Form 1099, this function key allows you to display the Form 1096 Payer EIN, Payer SSN, and Correspondence Indicator fields and enter, change, or verify any of the three fields.
Release Document <F6> X X     Releases a document and brings up the next document in the block or UW. In OE, you are only allowed to release a document after all inputs have been completed. In DV when AUTO is turned off, the cursor will be on the first field of the next documents. In DV when the AUTO is on, the cursor will be placed in the next flagged field.
Display Prior Document <F7> X X     Allows you to view the previous document in the block or UW.
Position Cursor in Last Edited Field of Prior Document <CTRL>-<F7> X X X X Moves the cursor to the last edited field or the last flagged field, which ever is later, on the document in DV. In OE, places the cursor in the last field on the previous document.
Release Block/UW <F8> X X X X Allows you to release a block or UW. You are only allowed to release a block or UW if all necessary work has been completed on that block or UW..
Interrupt/Suspend <F9> X X X X Allows you to either interrupt or suspend the block or UW on which you are currently working.
Return to Next Perfectible Document <F10> X X X X Allows you to return to the next perfectible or incomplete document in the block or UW after you pressed <F7> to go to preceding document(s).
Display Form Data (Toggle) <F11> X X     For IRP, this key displays the upper portion of Form 1096 for EIN verification. In IRP DV, and in certain instances OE, allows you to display the upper portion of the first 1099 if you are on the 1096.
For Form K-1s , this key allows you to toggle the window showing the current parent entity information on and off for the K-1 Form.
Re-Image Flag or Pull Document Flag <F12> X   X X For IRP, this key opens an option window that allows you to mark the Form 1099 to be pulled or to suspend the entire submission. Allows you to mark a Form 1096 to be sent through Form 1096 Image Only because the true and complete image is not clear or complete.
For Form 940/941, flags document to be pulled. Re-image is not valid for Form 940 and Form 941.
Display Image Strip (Toggle) <F13> X X X X Allows you to display a magnified version of the currently highlighted field in an image. The field image strip appears on the upper right side of the screen above the form template. Once you press the <F13> key, the magnified image strip remains displayed until you press <F13> again. The Form the same function as the DISPLAY key.
Override <F14> X   X X Allows you to override mandatory field values in order to complete the processing on a document.
Highlight Image Field (Toggle) <F15> X X X X Allows you to toggle highlighting the image field on and off. : " If SCRIPS cannot highlight this image field." Once the highlighting is turned off, it will stay off until the operator enters a new application or turns highlighting back on by pressing <F15> again. on documents scanned via "IRP-Manual Feed (KEYDOCID)."
For IRP there will be no highlight in fields scanned as KEYDOCID.
Rotate 180 Degrees <F16> X X X X Rotates the document image 180 degrees. Rotation is maintained through the block until <F16> is pressed again.
Field Release • <ACTION>
• <Enter>
X X X X Accepts the contents of the current field or allows you to release a field without entering any data. You can use either the <ACTION> key in the Main keypad or the <Enter> key in the Numeric keypad to perform this function.
AUTO On/Off <CTRL>-AUTO X X X X AUTO is a toggle that turns AUTO Mode On and Off. In DV, the default mode is AUTO On. When AUTO is On, the cursor automatically moves from the current field to the next field requiring perfection after one of the following actions is performed:
• Data is entered in a field and the maximum field length is reached.
• The <ACTION/Enter> key is pressed.
When AUTO is Off, you can manually move the cursor to the desired location by using the cursor movement keys.
In OE, AUTO Mode is always turned Off.
Move Cursor Back One Word <CTRL>-B X X X X When you press <CTRL>-B, cursor moves backwards in name and address fields.
If cursor is on the first character of first word in the field, then cursor does not move.
If cursor is on the first character of any word, except the first word in the field, then cursor moves to first character of previous word.
If cursor is on any character other than the first character of a word, then cursor moves to first character of that word.
Move Cursor Left One Character CHR ← X X X X Moves the cursor to the left one character position from the current cursor position. When this key is held down, the movement is repeated as long as the key is pressed or until the end of the field is reached.
Move Cursor Right One Character <CTRL>-CHR → X X X X Moves the cursor to the right one character position from the current cursor position. When this key is held down, the movement is repeated as long as the key combination is pressed or until the end of the field is reached.
Correct Field <CTRL>-CORR X X X X Places the keyboard in overstrike mode. The keyboard is normally in overstrike mode, however certain function keys such as INS CHR take the keyboard out of overstrike mode.
Also, see INS CHR (Insert Character at Current Cursor Position) and Insert key.
Delete Character at Current Position • DEL CHR
• Delete (Cent. Pad)
• Del (Num Pad)
X X X X Allows you to delete the character at the current cursor position in the field. You can use the DEL CHR key in the Main keypad, the Delete key in the Central keypad, or the Del key in the Numeric keypad to perform this function. If you use the Del key in the Numeric keypad, the Num Lock key must be off.
Delete Document or Unit-of-Work (IRP) <CTRL>-DEL REC X X X X For IRP, this key is used only in FI and 1096 Image Only functions, and allows you to delete an IRP UW. Whether you are on a Form 1096 or a Form 1099 when you use this key combination, all the documents from that entire IRP UW will be marked for deletion.
For all others, deletes a document from a UW.
Magnification (Toggle) DISPLAY X X X X Allows you to display a magnified version of the currently highlighted image field. This key PerfForms the same function as the <F13> key.
Move Cursor to Next Field • Down Arrow ↓ (Cent. Pad)
• Down Arrow ↓
(Num. Pad)
X X X X When AUTO is OFF in DV, the cursor moves to the next field following the field in which the cursor is currently located.
In OE, and when AUTO is on in DV, the cursor moves to the next required field in the template. If you use the Down Arrow key in the Numeric keypad, the Num Lock must be off.
Re-position to Bottom of Form <CTRL>-
Down Arrow
X X X X Moves the cursor to the first character in the last field that is enabled at the bottom of a template.
Duplicate Previous Field <DUP> X X X X Allows you to duplicate data from the previous document into the field where the cursor is currently located. Only certain fields can be duplicated into other specified fields. The fields that can be duplicated are form specific. In IRP, the <ACTION/Enter> key must be pressed after you use the <DUP> key.
Move to Last Document Worked • End (Cent. Pad)
• End (Num. Pad)
X X X X Allows you to move to the last document in the block or UW that was worked, and is only available when AUTO is Off. (
If you use the End key in the Numeric keypad, the Num Lock key must be off.
Position Cursor at End of field • End (Cent. Pad)
• End (Num. Pad)
• Right Arrow key (→) (Cent. Pad)
• Right Arrow key (→) (Num. Pad)
• FLD (Main Pad)
X X X X When AUTO is on, positions the cursor at the right most position in a field. You can use five different keys to perform this function:
• End (Central Pad)
• End (Num Pad)
• Right Arrow key (Central Pad)
• Right Arrow key (Num Pad) – [the Num Lock key must be off]
• FLD key (main keypad)
Escape key <ESC> X X X X There are certain general system windows, i.e. menus, from which you can escape by pressing the <ESC> key. The <ESC> key does not work after you have selected an individual application, such as IRP.
Move Cursor Forward One Word <CTRL>-F X X X X Move the cursor forward in the name and address fields.
If the cursor is on any character of a word that is not the last word in the field, then the cursor moves to the first character of the next word.
If the cursor is on any character of the last word in the field, then the cursor does not move.
Go to a Requested Document Number <CTRL>G   X X X Balancing. After a document is opened, the Go to key combination will open a query window requesting the document number to which you want to go, and allows you the selection of any document in that UW (e.g., #5 in a UW) in manager review and document review only.
Move to First Document in Block/UW • Home (Cent. Pad)
• Home (Num. Pad)
X X     For IRP, When AUTO is Off, this key allows you to move to the 1096 in a UW.
If you use the Home key in the Numeric keypad, the Num Lock key must be off.
Position cursor at Beginning of field • Home (Cent. Pad)
• Home (Num. Pad)
• Left Arrow key (←) (Cent. Pad)
• Left Arrow key (←) (Num. Pad)
• <CTRL>-FLD
X X X X Positions the cursor at the left most position in a field. You can use five different keys or key combinations to perform this function:
• Home (Central Pad) (when AUTO  is On)
• Home (Numeric Pad) num lock key must be off (when AUTO is On)
• Left Arrow key in the Central keypad
• Left Arrow key in the Numeric keypad (The Num Lock key must be off)
<CTRL>-FLD key combination in the Main keypad
Insert character at Current Cursor Position • INS CHR
• Insert (Cent. Pad)
• INS (Num. Pad)
X X X X Allows you to insert a character to the left of the current cursor position in the field. You can use three different keys to perform this function:
• INS CHR key in the Main keypad
• Insert key in the Central keypad
• Ins key in the Numeric keypad (The Num Lock key must be off)
Pressing these keys takes the keyboard out of overstrike mode and puts it in insert mode.
This is a toggle key function: therefore, once you have inserted the character, you must press one of these keys again to get out of the insert character mode.
You may also use the <CTRL>-CO RR key combination to return to overstrike mode. The status of the insert key is displayed in the Status Line.
Insert Document <CTRL>-INS REC   X     For IRP, this key does not allow you to insert IRP documents.
You cannot insert a document before the Transmittal Header or Replacement transmittal Header.
Num Lock On/Off (Toggle) Num Lock (Num. Pad) X X X X Num Lock is a toggle that turns the Separate Numeric keypad On and Off. When Num Lock is On, the separate keypad can be used for numbers. When Num Lock is Off, the movement keys can be typed.
The default mode is with Num Lock turned On. While Num Lock is turned On, a small indicator light is lit on the Num Lock key. When the Num Lock is Off, the indicator light is not lit.
The special function keys at the top and to the right of the Numeric keypad (the gray keys) are not affected by this key.
Numeric On/Off (Toggle) NUMERIC X X X X Turns the Main keypad Numeric mode On and Off, including the embedded keypad.
When the Numeric mode is On, the embedded keypad can be used for typing numbers and special characters. When the Numeric mode is Off, alpha characters can be typed.
While the Numeric mode is turned On, an indicator field in the Status Line displays NU. When Numeric mode is turned Off, the indicator field is blank.
The keyboard is programmed to default to a field character type, which means Numeric is automatically turned On and Off as required.
• In an alpha field, Numeric is Off.
• In numeric fields, Numeric is On.
• In alphanumeric fields, Numeric is Off but you can type numeric characters by pressing and holding the NUMERIC key and typing the characters. In this case the NUMERIC key acts like a Shift key.
Post-To-Close <CTRL>-P X X X X Allows you to notify the system that you want to stop working on the current block or UW. When work is completed, you are returned to the menu window of the function in which you are currently working.
Print Screen Print Scrn X X X X Found on the central keypad allows you to print out what is displayed on the monitor screen at the time you press this key. After you press this key, a confirmation window will be displayed containing the text "Are you sure? (Y/N)." Selection of "Y" will print the screen. Selection of "N" will abort the print.
Move One Document Forward in Block/UW or Go to Next Page • Page-Down (Cent. Pad)
• Pg Dn (Num. Pad) Num Lock must be off if missing
X X X X For IRP, this key allows you to move forward one document in a UW, and is only available when AUTO is OFF. (Similar to <F6> key).
For Form 940 and Form 941, OE and DV moves between page 1, page 2 and Form Schedule A (Form 940) or Form Schedule B (Form 941). In Document Review displays the next page.
Move One Document Back in Block/UW or Go to Previous Page • Page-Up (Cent. Pad)
• Pg Up (Num. Pad)
X X X X For IRP, this key allows you to move back one document in a UW and is only available when AUTO is Off. (Similar to <F7> key).
If you use the Pg Up key in the Numeric keypad, the Num Lock key must be off.
For Form 940 and Form 941, moves between Form Schedule A (Form 940) Form Schedule B (Form 941) page 2 and page 1. Document Review, displays the previous page.
Move Data <ALPHA>-
Down Arrow
(↓)
X X X X Allows data to be moved from Name Line 1 to Name Line 2, or from Name Line 2 to the street address field.
Move Data <ALPHA>-
Up arrow (↑)
X X X X Allows data to be moved from Name 2 to Name 1, or from the street address field to the Name 2 field.
Skip to Field
SKIP
(Main Pad)
X X X X Allows you to skip to a specified field. This functionality is available for all Form 1099s after the Account Number field has been released in OE, and only after the last flagged field has been corrected in DV. If all the fields prior to the Account Number have been corrected, pressing this key allows you to skip to an asterisk field.
For Form 940 and Form 941, the Skip Key will allow you to skip out of the Code and Edit fields and move to the first field in each column on Form Schedule A (Form 940) or Form Schedule B (Form 941).
Move to Next Field TAB
(Main Pad)
X X X X Moves the cursor to the next field following the field in which the cursor is currently located. When the cursor moves to the next field, the contents of the current field are accepted by the system.
Move to Previous Field <CTRL>-TAB X X X X Moves the cursor to the field preceding the field in which the cursor is currently located. If the cursor is in the first field of a document, pressing this key combination causes the cursor to move to the first field of the preceding document.
Move Cursor to Preceding Field • Up arrow
(↑) (Cent. Pad)
Up Arrow
(↑) (Num. Pad)
X X X X In DV with AUTO On, this key moves the cursor to the field preceding the field in which the cursor is currently located. If the cursor is in the first flagged field of a template, it will remain on that field.
In DV with AUTO Off, this key moves the cursor to the field preceding the field in which the cursor is currently located. If the cursor is in the first flagged field of a template, it will move to the last field of the template.
In OE this key moves the cursor to the field preceding the field in which the cursor is currently located. If the cursor is in the first field of a template, it will remain on the first field.

Note:

If you use the Up Arrow key in the Numeric Keypad, the Num Lock key must be off.

Re-position to Top of Form <CTRL>-Up
Arrow ( ↑)
X X     Moves the cursor to the first character in the first field that is enabled at the top of a template. This action turns AUTO Off.
Image Strip <CTRL><ALPHA> Arrow         Allows the Operator to move the image when it is not lined up within the Image Strip. Will hold the position for the current image.
Auto Deletes Characters in Specific Field <CTRL><F3>     X X Will automatically clear any field containing a "?."
Field Release <ACTION> (Main Pad) <ENTER> (Numeric Pad) X X X X Accepts the contents of the current field or allows the release of a field without entering any data. (Moves to the next field)

Exhibit 3.41.274-2 
Summary of Function Keys

Summary of Function Keys by Form Type
Key Form Type
Key Function Key Assigned IRP K-1 940 941
Auto On/Off (toggle) <CTRL>-AUTO X X X X
Correct field <CTRL>-CORR X X X X
Delete all characters in field and put cursor at beginning of field <F3> X X X X
Delete character at current cursor Position • DEL CHR
• Delete (Central Pad)
• Del (Numeric Pad)
X X X X
Delete characters in field to right of cursor <F2> X X X X
Delete Document or Unit of Work (IRP) <CTRL>-DEL REC X X X X
Display Form 1096 data (IRP Only) <F5> X X X X
Display form data (toggle) <F11> X X X X
Display image strip (toggle) <F13> X X X X
Display prior document <F7> X X X X
Duplicate previous field <DUP> X X X X
Escape key <ESC> X X X X
Field Release <Action>
<Enter> (Numeric Pad)
X X X X
Go to a requested document number <CTRL>-G   X X X
Go to Next page • Page-Down (Central Pad)
• Pg Dn (Numeric Pad)
X X X X
Go to previous Page • Page-Up (Central Pad)
• Pg Up (Numeric Pad)
X X X X
Highlight image field (toggle) <F15> X X X X
Insert character at current cursor position • INS CHR
• Insert (Central Pad)
• Ins (Numeric Pad)
X X X X
Insert document <CTRL>-INS REC   X X X
Interrupt/Suspend <F9> X X X X
Magnification (toggle) <DISPLAY> X X X X
Move cursor back one word <CTRL>-B X X X X
Move cursor forward one word <CTRL>-F X X X X
Move cursor left one character CHR← X X X X
Move cursor right one character <CTRL>-CHR→ X X X X
Move cursor to next field • Down Arrow (↓) (Central Pad)
• Down Arrow (↓) (Numeric Pad)
X X X X
Move cursor to preceding field • Up Arrow (↑) (Central Pad)
• Up Arrow (↑) (Numeric Pad)
X X X X
Move cursor to previous document <CTRL>-F7 X X X X
Move one document back in Block/UW • Page-Up (Central Pad)
• Pg Up (Numeric Pad)
X X X X
Move one document forward in Block/UW • Page-Down (Central Pad)
• Pg Dn (Numeric Pad)
X X X X
Move to first document in Block/UW • Home (Central Pad)
• Home (Numeric Pad)
X X X X
Move to last document worked • End (Central Pad)
• End (Numeric Pad)
X X X X
Move to next field TAB X X X X
Move the cursor to the previous field <CTRL>-TAB X X X X
Num Lock On/Off Num Lock (Numeric Pad) X X X X
Numeric On/Off NUMERIC X X X X
Override (IRP only) <F14> X X X X
Position cursor at beginning of field • Home (Central Pad)
• Home (Numeric Pad)
• Left Arrow key (←) (Central Pad)
• Left Arrow key (Numeric Pad)
• CTRL-FLD
X X X X
Position cursor at end of field • End (Central Pad)
• End (Numeric Pad)
• Right Arrow key (→) (Central Pad)
• Right Arrow key (→) (Numeric Pad)
• FLD
X X X X
Post-to-Close <CTRL>-P X X X X
Print Screen Print Scrn X X X X
Re-Image flag or Pull document flag <F12> X X X X
Re-position to bottom of form <CTRL>-DownArrow (↓) X X X X
Re-position to Top of form <CTRL>-Up Arrow(↑) X X X X
Release Block/UW <F8> X X X X
Release Document <F6> X X X X
Return to next perfectible document <F10> X X X X
Rotate 180 degrees <F16> X X X X
Skip to field (IRP only) SKIP X   X X

Exhibit 3.41.274-3 
Glossary of Terms

Term Definition
Alpha A character (letter) of the alphabet
Alphanumeric Field A field which accepts both alpha and numeric characters.
APO Army Post Office
Application The type of form processed by SCRIPS. SCRIPS currently processes IRP documents Form K1s, Form 941s and Form 940's.
Button A sculpted (or shaded) box in a window used to send a command to the computer. A window may have two or more buttons depending on the purpose of the window. For example, most message windows have either a single "OK" button or a "Yes" button and a "No" button.
Capture The process of obtaining images of a document for character recognition and operator use.
Character Any symbol, alpha or numeric, which represents information.
Check Digit (CD) Check Digit should be 2 digit Alpha Code preceding EIN or SSN on label.
Cursor A horizontal line indicating the position where the next entry will be keyed in.
Cycle A two-digit number denoting the processing week of the year.
Data Information relating to a return or completed by the system.
Data Validation (DV) Workstation operators enter, verify and/or correct data in flagged fields.
Document A form or return within a block or unit-of-work. May be a 1099, etc.
Delete Remove information.
EIN Employer Identification Number. A 9-digit number that identifies a business, corporation, or trust.
Embedded Numeric Keypad A numeric keypad found within the main keypad in which the numbers are positioned similarly to a telephone keypad.
Error Message The Prompt Area in the lower right corner of the Main Working Window will provide error messages when appropriate to assist in data correction. Specific messages will vary depending on the application and the field in which you are working.
Flagged Field A field that requires entry or verification by the system. In DV, unrecognized characters from scanned images appear as question marks (?).
Form Any Internal Revenue Service (IRS) document that has a form number, e.g., Form 1096, 8109, etc.
Function Workstation operator functional tasks including OE, DV, FI, QR.
Function Keys The upper row of keys on the keyboard. The function keys are <F1> through <F16>.
Image A digital picture of a paper document stored electronically on SCRIPS.
Insert Add information.
IRP Information Returns Processing. This program processes Form 1096, 1098 (series), 1099 (series), and 5498 that allow the IRS to identify underreported income, excess deduction, and non-filers of tax returns.
Interrupt Operators choose this option by pressing <F9>. It will allow you to stop at any point in the Block/UW. Use when you need to leave your workstation for a brief period of time.
Key Combination A keystroke command that requires two or more simultaneous key presses. For example, press <CTRL>-P for post-to-close means to press the <CTRL> key and then press the P key simultaneously.
Login Signing on the terminal with a User ID and password, which tells the system who is using the terminal.
Menu A list of operation/options from which the workstation operator makes a selection.
Message Line A gray line containing information or instructions that appears above the Status Line in the bottom right corner of the workstation screen. (See Prompt Area)
Message Window A window that appears within the Main Working window. It usually appears in the center of the screen. These windows are used by the system to relay messages to the operator.
Military Time In this timekeeping method, there is one 24-hour period instead of two 12-hour periods in a day. Minutes are still counted from 1 to 60, but you do not have to designate A.M. or P.M. (For example, 8:30 A.M. becomes 0830 and 6:00 P.M. becomes 1800).
MMDDYY The format used for entering dates into a 6-character field (e.g., to input January 2, 2008, the operator would key enter "010208" ). Month Day Year.
MMDDYYYY The format used for entering dates into an 8-character field (e.g., to input January 2, 2008, the operator would key enter ("01022008 " ).
Name Control A code consisting of up to four characters of the taxpayer's name, or business name.
Numeric Entry A character (number) ranging from 0-9.
Password A string of characters known to the computer system and the user, who must specify it to gain access to the system.
Prompt An action or statement displayed by the computer that requires an operator response.
Prompt Area Contains messages that assist you to correct errors or conditions.
Question Window The system uses this window to display a question to determine what action to take next. Requires an operator response, such as "Y" for yes or "N" for no.
Response A system response is a message or question the system displays on the workstation when responding to a command. An operator response is the action an operator takes to a system message or question, e.g. ACTION/Enter to acknowledge an "OK" or "Y/N" to answer a question.
SCRIPS Service Center Recognition Image Processing System
Separate Numeric Keypad A numeric keypad located on the far right side of the keyboard. It presents the numbers as they appear on a calculator keypad.
Sight-verify In DV, a field may be flagged to allow the operator to check the field contents. The field may be released if it is correct, or corrected if the data is invalid. Also called "verify" .
Special Characters (symbols) Any character that is not numeric (i.e., 0 through 9) or alpha (i.e., A through Z.). For example, /, -, %, #, ?, &, etc.
SSN Social Security Number. A nine-digit number issued to individuals by the Social Security Administration. The IRS uses this number to process tax documents and returns.
Statistics Facts or data about the system or operators using the system.
Status Line A strip of information at the bottom right corner of the workstation screen displaying Program Number, DLN/SN, document count, AUTO, Insert and Numeric indicators.
Submenu A Window containing a list of options that opens when an option is selected in a previous menu window.
Submission A complete package delivered from the taxpayer or filer. For IRP, a Form 1096 with associated Form 1099, 1098 or 5498.
Suspend Operators choose this option by pressing <F9>. It will allow operators to stop work on a UW for longer periods of time such as break or lunch.
Template Each image of the Form processed by SCRIPS is displayed on the left side of the workstation screen. A corresponding template representing the fields of the form appears on the right.
Text Entry Window This window prompts the operator to enter data to process a request. For example, you will be requested to enter a new password in the SCRIPS Password List Window.
TIN Taxpayer Identification Number. May be an SSN or EIN.
Toggle A key or key combination that turns a feature on, if it is off, or turns it off, if it is on. For example, if AUTO is off, pressing <CTRL>-AUTO will turn it on. Pressing <CTRL>-AUTO again will turn it off.
True and Complete Image The image generated for data entry or validation purpose. If available, it is always displayed on the left half of the monitor screen.
Unit-of-Work (UW) I Block of Work
Verify See"Sight-Verify" .
Window A separate viewing area on the Main Working window in which an action can occur. There can be several windows open at a time. There can also be smaller windows open within the framework of a larger window.
Work Functions Those functions you are authorized to perform depend on your operator profile and may include Data Validation (DV), Original Entry (OE), Operator Statistics, Quality Review, On-Line Training, and Additional Functions.

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