- 6.752.2.1 Overview
- 6.752.2.2 Authorities and References
- 6.752.2.3 Definitions
- 6.752.2.4 Actions Covered
- 6.752.2.5 Employees Covered
- 6.752.2.6 Cause and General Requirements
- 6.752.2.7 Procedures
- 6.752.2.8 Records and Reports
- Exhibit 6.752.2-1 Suggested Notice of Proposed Removal, Demotion or Suspension of More than Fourteen (14) Days
- Exhibit 6.752.2-2 Suggested Letter to be Issued When a Medical Condition is Raised
- Exhibit 6.752.2-3 Suggested Notice of Proposed Indefinite Suspension (Crime Provision)
- Exhibit 6.752.2-4 Suggested Decision Notice in Indefinite Suspension
- Exhibit 6.752.2-5 Notice of Disallowance of Representative
- Exhibit 6.752.2-6 Guide for Oral Reply Proceeding
- Exhibit 6.752.2-7 Suggested Notice of Proposed Indefinite Suspension or Indefinite Enforced Leave (Pending Inquiry; Non-Crime)
- Exhibit 6.752.2-8 Suggested Decision Notice in Removal, Demotion or Suspension of More Than 14 days
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Under regulations prescribed by the Office of Personnel Management (OPM), an employee may be removed, suspended for more than fourteen (14) days (including indefinite suspension), reduced in grade or pay, or furloughed for thirty (30) days or less for such cause as will promote the efficiency of the Service.
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Applicable collective bargaining agreements should be consulted when proposing and effecting disciplinary suspensions. To the extent provisions of IRM 6.752.2 are in specific conflict with applicable agreements, the provisions of the agreements will govern.
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5 CFR 752, Subparts C, D
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5 U.S.C. §7501-7504
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IRM 6.751
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29 CFR Part 1614
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5 U.S.C. § 7114(a)(5) and 7121(b)(3)
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Adverse Action means an action to suspend (for more than 14 days), demote (reduction in grade or pay), furlough, or remove employees for such cause as will promote the efficiency of the Service. Such actions are based upon misconduct, unacceptable performance, or a combination of both. They may also be based upon non-disciplinary reasons such as medical inability to perform or furlough.
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Appellant means the individual who submits an appeal.
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Day means a calendar day.
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Employee means:
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An individual in the competitive service who has completed a probationary or trial period under an initial appointment; or
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An individual in the competitive service who has completed one (1) year of current continuous service in the same or similar position under other than a temporary appointment limited to one (1) year or less; or
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A preference eligible in the Excepted Service who has completed one (1) year of current continuous service in the same or similar positions; or
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A non-preference eligible in the Excepted Service who is not serving a probationary or trial period pending conversion to the competitive service; or
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A non-preference eligible in the Excepted Service who has completed two (2) years of current continuous service in the same or similar positions in an executive agency under other than a temporary appointment limited to two (2) years or less.
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Furlough means the placing of an employee in a temporary non-duty, non-pay status because of lack of work or funds, or other non-disciplinary reasons.
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Reduction in Grade means the involuntary assignment of an employee to a position at a lower classification level under a position classification system.
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Reduction in Pay means an involuntary reduction in the rate of basic pay fixed by law or administrative action for the position held by the employee.
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Suspension means placing an employee, for disciplinary reasons, in a temporary status without duties and pay.
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Removal: an involuntary separation, based on the decision of a Service official exercising delegated authority, which terminates the employer-employee relationship. A removal action may be initiated for both disciplinary and non-disciplinary reasons. Non-disciplinary reasons include failure to accept geographical or organizational reassignment, mental or physical disability, or failure to retain required qualifications. Removal action for disciplinary reasons are appropriate when:
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Required by statute;
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An employee’s conduct is sufficiently serious to warrant termination of the employment relationship, e.g.: serious violations of the Federal or state criminal code; corruption; substantive conflict of interest; material breach of integrity; physical assault or acts which cause, or threaten to cause, serious damage to the lnternal Revenue Service and its public image;
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Previously administered disciplinary actions have not served to prevent repetition of misconduct; or
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In performance cases where 5 U.S.C. §4303 procedures are inappropriate.
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Suspension of more than fourteen (14) days: The involuntary placement of an employee in a non-duty non-pay status for a period of more than fourteen (14) calendar days.
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Indefinite Suspension: The placement of an employee in a temporary status without duties and pay pending investigation, inquiry, or further agency action. An indefinite suspension may be used pending judicial disposition of a criminal matter (where there is insufficient evidence available to warrant removal or where disclosure of the evidence would jeopardize prosecution of the criminal case).
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Furlough for thirty (30) days or less: A non-disciplinary adverse action placing an employee in a temporary non-duty and non-pay status. A furlough action may be taken on the basis of lack of work or funds, or on the basis of an emergency situation affecting plant equipment or materials. The decision to effect a furlough must always be a decision of a Service official exercising delegated authority. Furloughs for more than thirty (30) calendar days are Reduction-in-Force actions processed under 5 CFR 351.
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Reduction in grade: An employee is moved to a position of lower grade under the General Schedule Classification system or the Coordinated Federal Wage System.
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Reduction in pay: The basic rate of pay of an employee is reduced involuntarily, i.e., not requested by the employee for personal reasons or for the employee’s benefit. This excludes the loss of any differentials such as night work, overtime, hazardous duty or holiday pay.
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Reductions in grade or pay: Can be for non-disciplinary or disciplinary reasons. An example of a non-disciplinary reason is the reassignment of a wage grade employee to another location having a lower wage schedule for each wage level. Reductions in grade/pay for disciplinary reasons should be used only in appropriate situations. An example of a reduction in grade/pay in a disciplinary situation would be to change a supervisor to a lower graded non-supervisory position when the misconduct would damage or impair the employee’s effectiveness as a supervisor.
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In addition to those employees defined in 6.752.2.3(4) above, this IRM also applies to a non-preference employee who has completed one (1) year of current continuous service occupying Attorney GS-905 positions. However, non-preference employees in the GS-905 series do not have appeal rights to the Merit Systems Protection Board.
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Bargaining Unit employees may be entitled to adverse action procedures contained in applicable collective bargaining agreements.
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An adverse action may be taken against an employee only for such cause as will promote the efficiency of the service (5 U.S.C. 7513(a)). In addition, an employee may not be discriminated against on the basis of conduct that does not adversely affect the performance of the employee or others (5 U.S.C. 2302(b)(10)). In off-duty misconduct cases, the connection between the reasons for a proposed action and the efficiency of the Service (i.e., the nexus) must be stated in the proposal.
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In demonstrating a nexus, such things as adverse publicity or notoriety impacting on the image of the Service or the ability of the Service or the employee to carry out the duties and responsibilities, strained relations or apprehension on the part of fellow employees, evidence or indications of untrustworthiness or dishonesty on the part of the employee, etc., may be a cause. The mission of the Service may be relevant: "To provide America’s taxpayers top quality service by helping them understand and meet their tax responsibilities and by applying the tax law with integrity and fairness to all." Before proposing an action involving off-duty misconduct, it is advisable to consider current case law.
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Failure to comply with procedural regulations, or with the consistent interpretation of their applicability, may result in reversal on appeal if harmful error is established in the application of procedures. The merits of the case or cause of action must be sufficient to warrant the action proposed and must be supported by a "preponderance of evidence" as defined in IRM 6.751. (Information will be contained in IRM 6.751 which will be published at a future date.)
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Before issuing a proposed adverse action, management is required to obtain technical assistance from the servicing Labor Relations office.
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In preparing a notice of proposed adverse action, care must be exercised to prevent any inference from the language that a conclusion or decision has been made in advance concerning the reasons alleged or the action proposed. Equal care is required during contacts with the employee or designated representative, especially in the course of an oral reply, to convey that no decision has been or will be made until the decision letter is issued.
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The deciding official must not influence the proposed adverse action in any manner.
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The right of an employee to answer a notice of proposed adverse action personally and in writing must not be abridged, discouraged, or made the occasion of any prejudicial action. In the preparation and presentation of a reply, the employee shall:
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Be free from restraint, coercion, discrimination or reprisal; and
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Be given a reasonable amount of official time, as determined by the appropriate management official, to prepare and present both oral and written replies to a notice of proposed adverse action. (Official time will be allotted to review the supporting material, to prepare the actual replies, to interview IRS employees concerning matters pertinent to the case and to secure affidavits. In determining reasonable time, consideration should be given to the number and complexity of the reasons in the notice of proposed adverse action, the volume and availability of the information required to prepare a reply, and the number and availability of IRS employees to be interviewed.); and
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Be given travel and subsistence, if applicable, when the oral reply is held at a site other than the employee’s post of duty.
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The regulatory and statutory requirements when taking adverse actions under Title 5 U.S.C. 7513 and Subpart D of 5 CFR 752 entitle an employee to:
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Thirty (30) days advance written notice stating specific reasons for the proposed adverse action, unless there is reasonable cause to believe the employee has committed a crime for which a sentence of imprisonment may be imposed;
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A reasonable time, but not less than seven (7) days, to answer orally and in writing and to furnish affidavits and other documentary evidence in support of answer;
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A reasonable time to furnish medical documentation (as defined by 5 CFR 339.102) of a medical condition to which the employee wishes consideration be given as contributing to the cause of the proposed adverse action (Whenever possible, such documentation will be supplied within the time allowed for an oral and written answer to the proposal.);
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Be represented by an attorney or other representative;
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Retention in a duty status during the notice period unless a non-duty status is justified according to these requirements;
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Consideration of replies, if any, and a written notice of final decision with the specific reasons at the earliest practicable date; and
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Applicable collective bargaining agreements should be consulted when proposing and effecting adverse actions. If provisions of IRM 6.752 are in specific conflict with agreements, the provisions of the agreements will govern.
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A thirty (30)-day advance notice of proposed adverse action (Exhibit 6.752.2-1) must be in writing, and will include:
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A statement that the notice is being issued in accordance with the provisions of 5 CFR 752, IRM 6.752 and appropriate regulations.
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The specific action proposed, i.e., removal, reduction in grade or pay, suspension for more than fourteen (14) days, etc. Caution should be exercised in deciding on the specific action proposed since the decision cannot impose a more severe penalty than originally proposed. However, the courts have held that a less severe action can be imposed.
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A statement that it is proposed to take such adverse action no earlier than thirty (30) calendar days from the date of receipt of the proposed notice. The law requires at least thirty (30) full calendar days for the minimum notice period. ln computing the minimum thirty (30) full calendar day notice period, the day on which the notice is delivered should not be counted since it is not a full day. Since a removal is effective at 12:00 midnight (unless otherwise specified), it may be effected on the thirtieth (30th) day of the notice period. All other adverse actions, effective 12:01 a.m., may be effected on the day after the final day of the notice period. Note, however, that if the thirtieth (30th) day of the notice period is a Saturday, Sunday, or legal holiday, the notice period is extended to include the next business day. The thirty (30)-day notice period is an absolute minimum, but a longer period may be used between the date of receipt of the proposed notice of adverse action and the effective date of the action.
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The specific reasons relied upon to support the proposed adverse action. However, it need not cite every reason that might have been used to support the action. After the issuance of the notice of proposed adverse action, no reference may be made to reasons not cited. The reasons must be specific enough to provide a fair opportunity for refutation.
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The reasons must reflect some recognizable offense. Generalized conclusions or accusations, which fail to cite specific identifiable offenses, will not meet the test of specificity. The notice of proposed action should embody the specific reasons(s) supported by detailed specifications. In citing reasons, care must be taken to insure that each fits the facts and identifies exactly what the employee did that was wrong or improper. In this connection, it is appropriate and desirable to cite the conduct rule of the IRS, Office of Government Ethics (OGE) Regulations, Department of the Treasury, or other written procedures or instructions which the conduct violated. However, such citations should be exactly and directly applicable to the facts in the case. If not absolutely applicable, they should not be used. Care must also be exercised to insure that the citation existed at the time the offense occurred. The absence of a specific published rule of conduct covering the misconduct does not mean that such action is condoned or permissible.
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In citing the reason for the adverse action, avoid the pitfalls of inappropriate reasons or language. Subjective value judgments (such as "immoral conduct" or "irresponsible act" ), unnecessary modifiers (such as "gross" negligence or "clearly" demonstrates), and Iegalisms generally should be avoided. "Pyramiding" reasons, i.e., the use of separate reasons based on the same incident (unless two clearly distinct offenses are involved) must also be avoided. The reason should refer to personal conduct of the employee, i.e., what the employee actually did, except in the case of an indefinite suspension under the crime provision, where the reason may be the fact of an indictment or other legal procedure (see 6.752.2.7.2).
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Each reason and specification for the proposed action must be clearly shown. It must show specifically what the employee did that was wrong and why it was wrong. All the specifics and circumstances surrounding the alleged improper conduct should be cited. At a minimum, there should be as clear an identification as possible of the alleged action(s) in terms of location, time, persons directly involved (not witnesses) and specific acts or actions. Some examples of specifications follow:
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The Merit Systems Protection Board, in Curtis Douglas et al. v. Veterans Administration et al., identified a number of factors that are relevant in determining the appropriateness of a penalty (see 6.752.2.7.6). The factors may also be pertinent to other issues, such as the relationship of the employee’s conduct to the efficiency of the Service (nexus). In off-duty misconduct cases, the nexus must be stated in the proposed adverse action. In addition, to the extent that any of the factors, form a reason for proposing adverse action or constitute aggravating circumstances and are a consideration in proposing an enhanced penalty (i.e., a more severe penalty than would be the case in the absence of the aggravating circumstances), they must be included in the letter.
Note:
While all of the reasons for the proposed action must be indicated, the proposing official need not include every reason that might have been used to support the action.
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When the reason is non-disciplinary, cite the specific reasons, including any offers made to avoid or minimize the adverse action. The employee’s response to such offers should be cited particularly when separation or demotion results from "failure to accompany activity or function" in transfer of function situations, or an employee refuses to accept reassignment to another commuting area.
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A statement that the employee has a reasonable time [fifteen (15) calendar days] in which to answer orally and in writing and to submit affidavits. A request for an oral reply must be received within seven (7) calendar days from receipt of letter of proposed action. In instances where the employee requests a reasonable extension of time within this period to submit an oral or written reply, the extension may be granted upon a determination of the validity of the reasons. (If appropriate, refer to the applicable negotiated agreement.)
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The name of the official the employee should contact if the employee desires consideration of a medical condition which may have contributed to the cause of the proposed adverse action. (See Exhibit 6.752.2-2 for a sample letter which can be used to notify the employee of documentation to be submitted.)
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The name of the official to whom any written reply should be sent (usually the proposing official), the address to which it should be sent, and, if an oral reply is desired, to whom a request for an oral reply should be sent.
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A statement that the employee has a right to be represented by an attorney or other representative.
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A statement concerning the employee’s status during the notice period.
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A statement concerning the employee’s right to have or review the material relied on, and from whom it should be requested or where it may be reviewed. The employee, upon request, will be furnished a copy of all or any part of the material. The supporting material available to the employee includes all material on which the proposal was based and which is relied on to support the reasons. If there is tax return information in the material relied on, disclosure restrictions should be included. (Information will be contained in IRM 6.751 which will be published at a future date.)
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A statement as to how much official time will be allowed, providing the employee is on official duty status, to review the supporting material, to secure affidavits, and to prepare the reply to the notice of proposed adverse action, and the official (and official’s address) from whom the official time should be requested.
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A statement that no final decision has been or will be made until the reply period is over; that, if a reply is received, it will be considered before a decision is arrived at; and that, if no reply is made, at the end of the reply period a decision will be made based upon the evidence of record. Even if the employee should reply before the end of the reply period, no decision should be made until the period to make reply has passed, on the premise that the employee has the full time to use to make an additional reply. The shortening of the reply period for any reason constitutes a procedural error which could result in a reversal of the action.
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A statement that the employee will be given a written decision at the earliest practicable date after expiration of the reply period.
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If considered desirable, an identification of whom the employee may contact (name or office) for clarification of procedures or review of the regulations relating to adverse actions.
Example: (AWOL) "On__, you arrived at work at 9:00 a.m., although your official tour of duty begins at 8:00 a.m. Because you were absent from duty without authorization, you were charged with one hour absence without leave (AWOL)."
Example: (Tax Deficiency) "On your 19__ Federal income tax return, you failed to report $____ in interest received from ___. This represented the entire amount of interest from this source and approximately ____% of the total interest income you received that year from all sources. This underreporting of income resulted in a tax deficiency of $__ plus $__ in interest."
Example: (False Statement) "During an interview with____ on____, you stated that you called the Courthouse on ____ to check to see if Taxpayer A had filed a bankruptcy petition. In fact you made no such call until at least, after the interview with____." -
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An exception to the thirty (30)-day advance notice period specified in 6.752.2.7.1c. exists when there is reasonable cause to believe that an employee may be guilty of a crime for which a sentence of imprisonment may be imposed. This exception permits an agency to propose a removal action or suspension (including indefinite suspension), receive the employee’s replies and reach a decision in less than thirty (30) days. An indictment is sufficient to establish reasonable cause. Other circumstances which may establish reasonable cause are an arrest in which the employee is held for further legal action by a magistrate or in which the agency has additional facts to support reasonable cause, an investigation which results in evidence that indicates that an employee has committed a crime, criminal information, and egregious acts detrimental to the accomplishment of the agency’s mission brought to the agency’s attention by the news media. (See case of Martin v. Customs, MSPB, June 1, 1982.)
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There must be a nexus between the crime the employee is believed to have committed and the efficiency of the Service.
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In those situations in which the retention of an employee in an active duty status would be inappropriate, but where the manager wishes to defer final judgment until completion of the judicial proceedings, or where evidence to substantiate a removal is not yet available or usable, an indefinite suspension should be proposed. The benefit to the Service of the indefinite suspension is the expeditious removal of the employee from the premises with the option of either reinstating the employee or initiating a proposal to remove upon the completion of the criminal action or further investigation. Unlike a removal, an indefinite suspension is not necessarily based on provable misconduct, but rather may be justified solely on the examination into that misconduct. Accordingly, the reason for the action is generally not the misconduct itself, but may be the indictment, the investigation, the arrest plus the employee being held, etc. which gives reasonable cause to believe that the employee has committed the crime.
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If a removal under the crime provision is proposed, and the employee asserts that submission of an answer to the proposed adverse action within the time allowed would prejudice the defense in the criminal action, a determination should be made as to whether or not the record supports the employee’s contention. The Labor Relations office should request guidance from the General Counsel before making such a determination. If the employee’s defense would be prejudiced by making a response, the proposed removal action should be decided as an indefinite suspension pending disposition of the criminal action (assuming the reasons and specifications, and the evidence in support thereof sustain such action). The employee’s refusal to reply, when it is decided that submission of an answer would not prejudice the defense, need not delay the action.
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If the crime provision is invoked, the advance notice should contain the following elements in addition to, or in lieu of, the requirements in 6.752.2.7.1 (See Exhibit 6.752.2-3.):
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Statement that the employee will have seven (7) days from receipt of the advance notice to answer orally and in writing and to furnish affidavits and other documentary evidence in support of the answer;
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Statement that no decision will be made until the replies have been considered, or until the time for submitting such replies has elapsed;
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If the proposed action is an indefinite suspension, a statement indicating the condition(s) which will bring the action to an end, i.e., completion of the investigation and/or criminal proceedings, and a statement that a removal action may be proposed prior to the termination of the indefinite suspension; and
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Statement that the employee is immediately placed in non-duty status with pay, (5 CFR 752.404(d)) until such time as the action is effected.
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The contents of the decision notice are referenced in 6.752.2.7.10. See Exhibit 6.752.2-4 for a sample letter. As in the proposal letter, it is good practice to make a reference in the decision letter on an indefinite suspension to the conditions mentioned in (5)c. above. In addition, a proposed removal decided as an indefinite suspension should note that the reason(s) and specification(s) are sustained only with respect to the fact that the evidence establishes that there is reasonable cause to believe that the employee committed the crime.
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The burden of proof rests with the Internal Revenue Service to establish that delivery and receipt of an advance notice were timely.
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The most desirable method is personal delivery of the notice to the employee. When this occurs, the employee acknowledges receipt by signing a copy of the notice showing date and time of receipt. (If the employee refuses to sign for receipt, the person delivering the notice attests to delivery by a statement to that effect and signs the copy. Any witnesses to the refusal should also sign copy.) When the employee is absent because of travel or official leave of a temporary nature, deliver the notice personally upon employee’s return rather than attempt delivery by mail. In cases of extended leave or where delivery must be made immediately after preparation of notice, e.g., dual notices of proposed emergency suspension and removal, the notice should be delivered by messenger (e.g., managers, Labor Relations specialist) to the employee’s home.
Note:
The services of a Special Agent to act as an armed escort may be requested from the local CI office in those rare cases where a perceived safety risk is present.
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If, because of the circumstances, personal delivery by a representative of the Service is not possible, the notice will be delivered by mail. Mail delivery represents a calculated risk because timely delivery must be assumed.
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Right to choose a representative. In the preparation and presentation of oral and written replies to a notice of proposed adverse action, an employee shall be entitled to choose a representative, provided that:
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The employee’s choice would not cause a conflict of interest or position;
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The release of the representative from his or her official position would not give rise to unreasonable costs; or
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The representative’s priority work assignments would not preclude release from those work assignments.
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Employee’s choice of representative. When the employee notifies the proposing official in writing of the choice of representative and the employee’s choice of representative presents a situation described in (1) above, the proposing official, after consultation with the servicing labor relations office, will issue to the employee a notice of disallowance of representative no later than five (5) days after receipt of the designation of representative. (SeeExhibit 6.752.2-5.) The disallowance notice will contain the specific reasons for the disallowance, notification that the employee has the right to designate another representative, and the employee’s right to appeal the disallowance directly to the Director, Workforce Relations Division, within five (5) days. If the disallowance is made for reasons of conflict of interest or position, the letter must explain how the conflict exists. It is insufficient to say only "your representative is being disallowed because of conflict of interest." The servicing Labor Relations office will send a copy of the disallowance, along with a copy of the letter designating the representative and the proposed adverse action letter, to the Director, Workforce Relations (Attn: N:ADC:H:R) and to the AWSS, Workforce Relations Branch within five (5) days of the date of the decision to disallow the representative. When the disallowance results from a conflict of interest or position determination, a copy of the position description for the position(s) in question will accompany the file. A final appeal decision on the disallowance will be issued within ten (10) days of receipt of a timely appeal. The time frames designated above must be strictly enforced to avoid prolonging the advance notice period any more than is absolutely necessary. The proposing official will entertain a reasonable request for additional time to designate a representative, since any employee may encounter some legitimate difficulties in securing a representative.
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Representational Rights. The duly designated representative of any employee who is the subject of a proposed adverse action shall be free to exercise the representative function without fear of reprisal, intimidation, or coercion:
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If the designated representative is an IRS employee, he/she shall receive a reasonable amount of official time to prepare and present replies to a notice of proposed adverse action, to review documents not otherwise available during non-duty hours, and to interview IRS employees on relevant matters. Specific allocations of time for union officials representing bargaining unit employees are governed by the provisions of the prevailing negotiated agreement.
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If the designated representative, is an IRS employee, he/she a will be accorded travel and per diem in lieu of subsistence whenever it is necessary to conduct an oral reply or hearing away from the employee’s official station. The representative’s travel and per diem shall not exceed the amount that would be authorized for the employee with facing the proposed action. Travel and per diem for union officials representing bargaining unit employees will be allowed only if specifically provided by the terms of the applicable negotiated agreements.
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Written Reply. While there is no requirement that the written reply be in affidavit form or under oath, the employee may submit the reply in this manner. The written reply may also be accompanied by affidavits and any additional documents or written statements deemed relevant and material by the employee. The written response and its attachments will be addressed to the proposing official and made part of the adverse action file.
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Oral Reply. An employee has the right to reply in person to the reasons contained in the notice of proposed adverse action. This right exists in addition to the right to submit a written reply. The personal or oral reply is not an adversary or evidentiary hearing. It does not permit the presentation or cross-examination of witnesses, nor does it present an opportunity for employees to confront their accusers. The oral reply simply provides an employee with an appropriate forum to present an uninhibited oral defense, including a denial of the reasons for the proposed action, a presentation of any mitigating circumstances, and/or a plea for less severe action.
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The right to an oral reply must be invoked by the employee or the designated representative. As may happen, either through misunderstanding of the process or calculated intent, an employee may submit a somewhat ambiguous request for an oral reply. Requests for a "formal hearing" or for the right to confront accusers are typical examples. In denying such requests, every reasonable effort should be made to clarify the nature of the oral reply and to secure a determination of the employee’s intent to present an oral reply. In the event of ambiguous requests, a presumption that the employee has waived the right to an oral reply, without any recorded attempt to clarify the employee’s intent, may constitute a harmful procedural error on appeal.
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The request for an oral reply should be submitted in writing to the proposing official. However, a verbal request for an oral reply should be accepted. In the event that a request is made verbally, the proposing official receiving the request should prepare a memorandum for the record.
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Location: Ordinarily, the oral reply will take place at the employee’s post-of-duty. When this proves impractical, the oral reply will be scheduled at a location that will minimize travel expenses for the employee and the representative. See Exhibit 6.752.2-6.
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Oral Reply Officer: The agency shall designate an official to hear the employee’s oral answer who has authority either to make or recommend a final decision on the proposed adverse action. (5 CFR §752.404(c)(2)). In extraordinary situations, the agency may designate a manager in another organizational unit to serve as the oral reply officer, provided that the designee is of a higher grade and/or rank than the employee making the oral reply and the designee is not part of an investigative organizational unit (Criminal Investigation Division), unless the employee is part of that unit. Similarly, the procedures comply with applicable determinations by the courts that implicit in the right to an oral reply is the right to present such a reply to an organizational superior not part of an investigative function. The Oral Reply Officer’s primary function is to listen, encourage an open and frank presentation, conduct an orderly proceeding, and develop and clarify by judicious, non-provocative questions factual matters on which an equitable determination can be made. The Oral Reply Officer must be aware that the employee may be distrustful, highly emotional or provocative and, therefore, must carefully guide the employee into a rational discussion of the matters the employee wishes to present. Since the oral reply is not a hearing or an adversary proceeding, the Oral Reply Officer must avoid any appearance or inference of an adversary proceeding. Questions to the employee making the oral reply should be framed to elicit information, and should not appear either to accuse or to confront the employee. Similarly, the Oral Reply Officer should not attempt to justify the reasons or charges contained in the notice of proposed adverse action. The Oral Reply Officer must avoid any inference during the oral reply that a decision has been reached on the proposed adverse action.
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Attendance at the Oral Reply: Attendance at the oral reply proceeding will normally be limited to:
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The employee and his/her representative(s). (An employee may have more than one representative present at the oral reply, but for purposes of time, travel and subsistence, only the one designated representative will be granted the rights stipulated in 6.752.2.7.4);
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The Oral Reply Officer and, at the Officer’s discretion, a technical advisor (normally a technical expert from the servicing Labor Relations office); and
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A stenographer or court reporter.
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Preparation for the Oral Reply: The Oral Reply Officer should consult with the servicing Labor Relations office on the necessary procedural or regulatory requirements. Any questions regarding procedures or regulations should be resolved before the oral reply is held. In preparing for the oral reply, the Oral Reply Officer should thoroughly review:
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The adverse action file, particularly the reasons for the proposed action contained in the advance notice;
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The evidence relied upon in proposing the action;
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Any relevant documentation referenced in the proposed action (e.g. rules of conduct, memoranda, technical manuals etc.); and
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If the employee is a member of a bargaining unit, the appropriate provisions of the negotiated agreement.
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Transcripts of the Oral Reply: A verbatim transcript of the oral reply is the usual method of recording the process. However, in some situations where time is at a premium or unexpected difficulties arise, a summary of the oral reply proceeding is acceptable. The technical advisor is responsible for securing necessary stenographic services. If the employee is a member of a bargaining unit, the appropriate provisions of the negotiated agreement apply.
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Requests for Postponements: Requests for postponements that would inordinately delay a final decision (e.g. more than sixty (60) days from issuance of advance notice) should only be honored in extraordinary circumstances. If the request is denied in whole or part, the Oral Reply Officer will note for the record the reasons for the denial.
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Conducting the Oral Reply: The role of the Oral Reply Officer as well as a structured format for the oral reply are contained in Exhibit 6.752.2-6, Guide for Oral Reply Proceedings. Any Service official who will serve as an Oral Reply Officer should carefully review this Guide.
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After the Oral Reply: Once the verbatim transcript or the summary of the oral reply has been prepared, the Oral Reply Officer or the technical advisor will transmit a copy to the employee or the designated representative for corroboration of its content and accuracy. A due date should be established for the return of the verified or corrected transcript or summary with the reminder that if not received by that date it will be considered acceptable as it stands.
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Oral Reply Officer’s Recommendation: The Oral Reply Officer’s recommendation will be developed in accordance with the following procedures:
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Following the return of the certified and/or corrected copies of the transcript or summary of the oral reply, the Oral Reply Officer will carefully review all the evidence of record, all related documents, the written reply, the oral reply transcript or summary, and any related affidavits or documentary evidence submitted in connection with the written or oral reply.
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In preparing to submit a recommendation, the oral reply officer will assess the credibility of all the evidence of record. He/she will reconcile conflicting evidence or, if appropriate, conduct further inquiry. He/she will determine whether the reasons and specifications in the notice of proposed adverse action are supported by the evidence and formulate a recommendation.
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The Oral Reply Officer will make a recommendation (i.e., a recommendation to effect, mitigate or withdraw the proposed action) orally or in writing to the deciding official. The Oral Reply Officer’s findings should be discussed with the deciding official. The proposing official (whether or not that official is the Oral Reply Officer) may, of course, at any time prior to a decision by the deciding official, withdraw the action or substitute another action (either proposed or final) for which the proposing official has been delegated authority.
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The deciding official in an adverse action must be at least one administrative level higher than the proposing official. Delegation Order No. 81 (as revised) specifies which officials in each organizational component may decide an adverse action. The deciding official may have been aware of the existence of a case or an action against an employee, but must have taken no part in influencing the proposal. The deciding official must thoroughly review the adverse action file.
Note:
Delegations of Authority concerning HRM-related matters previously covered in Delegation Order 81 are being revised into several orders to be issued at a future date.
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In reviewing the adverse action file, the deciding official may find conflicting evidence or testimony. If the question of fact derives from the testimony of the employee in the oral or written replies, the resolution of the question may be considered by the deciding official without further inquiry or investigation. Or, like the Oral Reply Officer, the deciding official may find it appropriate to seek additional information. Additional evidence received need not ordinarily be shared with the employee and the employee need not be given an opportunity to respond. However, if additional derogatory information is obtained which indicates that additional reasons and/or specifications may be warranted, such information may not be considered by the deciding official unless the employee has been given a statement of the added reasons in a new or amended proposal which provides a new reply period and a new 30–day notice period.
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After a careful, thorough and impartial review of the entire adverse action file, the deciding official must determine:
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Did the employee commit the acts outlined in the reasons and specifications; i.e., are the reasons and specifications supported by a preponderance of the evidence (for an adverse action)? If the reasons and specifications are not supported by a preponderance of the evidence, but are supported by substantial evidence, a disciplinary suspension or lesser disciplinary action may be imposed. If the reasons and specifications are not supported by substantial evidence, no disciplinary action may be taken. (See IRM 6.751. for definitions of evidentiary standards. Information will be contained in IRM 6.751, which will be published at a future date.);
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Will the action against the employee promote the efficiency of the service? An action will promote the efficiency of the service if there is a rational connection between the employee’s misconduct and the efficiency of the Service; (i.e., if the conduct may reasonably be expected to interfere with the ability of the employee to perform in the position or the agency’s ability to discharge its responsibilities). In off-duty misconduct cases, the nexus will have been stated in the proposal letter. If the deciding official determines that the statement should be amended or changed, the employee must be informed. (See 6.752.2.7.1(1)h.); and
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What particular penalty serves to promote the efficiency of the Service? Mitigating factors must be considered and the deciding official must conclude that the penalty is appropriate.
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Mitigating factors include any raised by the employee or the employee’s representative, as well as any of the following that may be pertinent:
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The nature and seriousness of the offense, and its relation to the employee’s duties, and responsibilities, including whether the offense was intentional or technical or inadvertent, or was committed maliciously or for gain, or was frequently repeated;
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The employee’s job level and type of employment, including supervisory or fiduciary role, contacts with the public, and prominence of the position;
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The employee’s past disciplinary record;
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The employee’s past work record, including length of service, performance on the job, ability to get along with fellow workers, and dependability;
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The effect of the offense upon the employee’s ability to perform at a satisfactory level; and its effect upon the supervisor’s confidence in the employee’s ability to perform assigned duties;
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Consistency of the penalty with those imposed upon other employees for the same or similar offenses;
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The notoriety of the offense or its impact upon the reputation of the Service;
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The clarity with which the employee was on notice of any rules that were violated in committing the offense, or had been warned about the conduct in question;
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Potential for the employee’s rehabilitation;
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Mitigating circumstances surrounding the offense such as unusual job tensions, personality problems, mental impairment, harassment, or bad faith, malice or provocation on the part of others involved in the matter; and
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The adequacy and effectiveness of alternative sanctions to deter such conduct in the future by the employee or others.
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Some of the factors listed above may be pertinent to other issues as well as to penalty selection, such as the relationship of the employee’s conduct to the efficiency of the service or affirmative defenses of various kinds. Care should be taken to distinguish issues relating to whether any sanction may be imposed from those relating to whether a particular penalty may be sustained, even though the same facts may sometimes be pertinent to both types of issues. Further, not all of the factors will be pertinent in every case. Some may weigh in the employee’s favor while others may not, or may even constitute aggravating circumstances. Selection of an appropriate penalty must involve a responsible balancing of the relevant factors in each individual case.
Note:
Aggravating circumstances on which management intends to rely for imposition of an enhanced penalty (i.e., a more severe penalty than would be the case in the absence of the factors), such as a prior disciplinary record, must be included in the proposal letter, so the employee will have a fair opportunity to respond. (See Curtis Douglas et al. v. Veterans Administration et al., MSPB, April 10, 1981.)
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The deciding official must also consider any medical condition raised by the employee (See 5 CFR 752.404(c)(3).)
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The decision of the deciding official must be conveyed to the employee in writing, and the following procedures must be followed:
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The notice of final decision should not be transmitted until after the time frame specified for the submission of the replies has lapsed, even if a reply is received prior to that time. The decision notice must be transmitted prior to the effective date of the action. The effective date cannot be before the expiration of the advance notice period. Premature delivery or delivery after the effective date of the action constitutes a procedural error which, on appeal, may result in a reversal of the adverse action. A removal action becomes effective at 12:00 midnight on the date specified. All other adverse actions become effective at 12:01 a.m. on the date specified; and
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The decision notice should be delivered as close to the thirtieth day of the advance notice period as is practicable. Uncontrollable events may delay the issuance of the decision notice. However, absent valid administrative reasons, long delays between a proposal to take adverse action and a decision to effect the action must be avoided.
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Prior to the issuance of the decision letter, the Service may amend or change statements of nexus placed in proposal letters dealing with off-duty misconduct.
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Employees will be notified in writing of any amended or changed nexus statements. The employee will have ten (10) workdays to respond in writing to the statement. See also, for bargaining unit employees, applicable collective bargaining agreements.
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Alternatives to Enforced Leave. In the case of Pittman v. MSPB Civ. No. 87-3215, 11/4/87, the Court of Appeals held that the placement of an employee on enforced leave for more than fourteen (14) days is inherently disciplinary and tantamount to an appealable suspension. OPM has suggested that the following alternatives to enforced leave should be considered, alone or in combination and depending on the circumstances: obtaining medical information in accordance with 5 CFR 339, voluntary leave, alternative work assignments, short-term excused absence, indefinite suspension or enforced leave under 5 CFR 752, disciplinary or adverse action under 5 CFR 752 (for cause), non-disciplinary removal under 5 CFR 752, or disability retirement.
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Duty Status During Inquiry or Investigation. Normally, an employee remains in a duty status in his or her regular position during an inquiry or investigation into alleged misconduct. However, in rare circumstances in which it is determined that the employee’s presence at the worksite or in a particular position may pose a threat to the employee or others, result in loss of or damage to Government property, or otherwise jeopardize legitimate Government interests, the official with the delegated authority to propose an adverse action may assign the employee to another location and/or duties, if that will alleviate the problem; or may place the employee for a brief period in a paid, non-duty status. If an employee is placed in a paid, non-duty status, every effort should be made to expedite the inquiry or investigation. If an extended period of inquiry or investigation appears to be necessary, a proposed indefinite suspension or proposed period of enforced leave should be considered as appropriate. (See Exhibit 6.752.2-7 for a sample letter of proposed indefinite suspension or indefinite enforced leave.)
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Duty Status During Advance Notice Period. Assigning an employee to another location and/or to other duties, or placing an employee in a paid, non-duty status is also permitted during the advance notice period. (See 5 CFR 752.404(b)(3).)
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All decisions on adverse actions must be based solely on the reasons set forth in the notice of proposed adverse action. Similarly, the action decided upon can be no more severe than the action originally proposed. If, at any time after the issuance of a notice of proposed adverse action, but prior to a decision, the proposing or deciding official wishes to add new reasons or to propose a more severe adverse action, the original advance notice must be withdrawn and a new notice issued in compliance with all the applicable procedural requirements above. Some reasons for canceling an existing notice of proposed adverse action and issuing a new one are:
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Detection of procedural error;
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Receipt of new investigative information which would be advisable to cite as additional reasons for action; and
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Decision that the original evidence or additional new evidence warrants a more severe action than originally proposed.
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The proposing official, prior to transmitting the adverse action file to the deciding official, may withdraw and reissue a notice of proposed adverse action on the official’s own initiative.
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The deciding official may likewise cancel an existing notice of proposed adverse action prior to a decision on the notice. However, if the purpose of withdrawal is the issuance of a new advance notice, the deciding official becomes the proposing official for purposes of the new advance notice.
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The final decision notice (Exhibit 6.752.2-8) should include:
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A reference to the notice of proposed adverse action and its date;
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A statement identifying, by date, the employee’s written and/or oral replies and certifying that these replies were considered. If no reply was made, that should so indicate;
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A statement specifying the determination reached on each reason and specification in the notice of proposed adverse action. Preferably, the statement should enumerate each reason and specification with a clear indication whether it is sustained or not sustained. No explanations for these determinations need be given. (If all the reasons and specifications in the advance notice are sustained, a clear statement to that effect is sufficient. A determination relative to any factor stated in the proposal that was not listed as a reason, such as a past disciplinary record or other aggravating circumstance must also be included. Any nexus statement in the proposal letter and any amended or changed nexus statement should be referenced. Any reason not specifically presented in the advance notice must not be introduced in the notice of decision. Since an employee has a right to reply to all reasons in advance of a final decision, the introduction of a new reason at the time of decision would be procedurally defective;
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If a bargaining unit employee raises an issue of discrimination, a statement of the legitimate management reason for the action;
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A statement that addresses any factual disputes raised by the employee’s reply or replies and which states the resolution of each dispute;
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A statement that indicates that consideration was given to any medical documentation furnished by the employee;
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A statement that the sustained reasons and specifications, as well as any other factor which was considered (as set forth in the proposal), warrant the action to promote the efficiency of the Service;
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The nature of the action to be effected. While there is no requirement, it is recommended that information be included demonstrating that the deciding official has considered all relevant factors and has reached a judgment that the penalty is appropriate. This can be done either by means of a statement to that effect, or by specifically addressing mitigating factors, including those raised by the employee and/or the employee’s representative. In all cases, aggravating circumstances, such as a prior disciplinary record, which are mentioned in the proposal letter and are relied on to support an enhanced penalty (i.e., a more severe penalty than would be the case in the absence of the circumstances), must be discussed. However, there should be no discussion or consideration of other possible aggravating factors (e.g., performance, dependability, etc.) not stated in the proposal letter, since they could be considered to be reasons for the action;
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The effective date of the action. The effective date of the action must follow the employee’s receipt of the decision notice;
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A statement of applicable appeal rights. Employees covered by 5 CFR 752.401(c) are entitled to appeal the merits and procedures of the adverse action anytime during the period beginning with the day after the effective date of the action and ending twenty (20) days after that date, to the appropriate Merit Systems Protection Board Office. Bargaining unit members covered by 5 CFR 752.401(c) have an alternate appeal route through the negotiated lRS-NTEU agreement. Employees not covered by 5 CFR 752.401(c) may appeal under the IRS Agency Grievance Procedure (IRM 6.771.1);
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A statement that an appeal based in whole or in part on discrimination as part of this action may be appealed to the Merit Systems Protection Board under Part 752 or as an alternative, through the Service’s discrimination complaint system along with any other issue appealable through MSPB, under the provisions of Part 1614 of the Equal Employment Opportunity Commission regulations, but that the employee may not initially file both an appeal and a complaint on the same matter (whichever is filed first shall be considered an election to proceed in that forum);
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