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8.7.3  Technical Guidance Programs

8.7.3.1  (11-01-2004)
Overview of Appeals Technical Guidance

  1. The Appeals Technical Guidance Program (formerly the Appeals Industry Specialty Program (ISP) and Appeals Coordinated Issue (ACI) program) was established to ensure nationwide uniform and consistent settlement of issues, enhance the identification and timely resolution of issues, and provide a vehicle for coordination of technical issues.

  2. The office of Technical Guidance provides coordination and expertise to Appeals management and Appeals Officers (AOs) in the following areas:

    1. Compliance coordinated issues

    2. Appeals coordinated issues

    3. Emerging issues

    4. Abusive Corporate Tax Shelters

    5. International Issues

    Note:

    Any references to Appeals Officer (AO) within this section will also include the Appeals Team Case Leader (ATCL) position.

8.7.3.2  (11-01-2004)
Coordinated and Appeals Emerging Issues

  1. The three types of program issues are:

    • Compliance Coordinated Issues (formerly Examination ISP)

    • Appeals Coordinated Issues

    • Emerging Issues

  2. The Appeals Technical Guidance Program is similar to the Compliance Large and Mid-Size Business (LMSB), Office of Pre-filing and Technical Guidance, Technical Advisor Program. An Appeals Technical Guidance Coordinator is selected for each industry and specialty area.

8.7.3.2.1  (12-11-2007)
Compliance Coordinated Issues

  1. Appeals develops settlement guidelines when an issue is coordinated by LMSB (see LMSB procedures in IRM 4.40.2, Technical Advisor Program - Program Responsibilities and Duties). These issues along with the Appeals Technical Guidance Coordinators are listed on the Appeals Web site at http://appeals.web.irs.gov/ispaci/ispcoord.htm. For the public, they are also listed at www.irs.gov/appeals.

  2. Once Compliance issues a Coordinated Issue Paper (CIP), the level of coordination in Appeals will increase if the issue has not already been coordinated as an Appeals Coordinated Issue. Effective with the date of the issuance of the CIP, the AO must get the review and concurrence of the Appeals Technical Guidance Coordinator before finalizing a settlement with the taxpayer. The CIP will be used as a resource which explains the legal position of the government, however, Appeals is not required to follow it. In determining the appropriate settlement, the AO and Technical Guidance Coordinator will consider the taxpayer’s position and make an independent assessment of the litigating hazards based on all available information.

  3. The procedures outlined in IRM 1.4.28.9, Referrals to Appeals Technical Guidance, and IRM 8.2.1.6 , Appeals Officer’s Preliminary Review of Case, require Appeals Officers to refer all cases containing coordinated issues to Technical Guidance.

  4. Based on workload and scheduling, the Coordinator may be assigned as a team member or a consultant on the case. The Coordinator’s review and concurrence of the settlement of the Compliance coordinated issue is always required if Compliance has issued a CIP, whether or not there is an approved Appeals Settlement Guideline (ASG).

  5. Issues will be de-coordinated with the approval of the Chief, Appeals. Factors considered are the de-coordination by Compliance or a prolonged period of inactivity in Appeals.

8.7.3.2.2  (12-11-2007)
Appeals Coordinated Issues

  1. An Appeals Coordinated Issue (ACI) is an issue or category of case with Servicewide impact or importance, requiring coordination to ensure uniformity and consistency nationwide.

  2. The Director, Technical Guidance recommends an issue for coordination to the Director, Technical Services who is the approving official.

  3. The identification and selection of an ACI is usually due to the fact that a particular issue or a category of case involves geographically diverse persons or entities and/or is common to:

    • An entire industry or occupational group, or

    • A large number of partners, shareholders, or creditors; or

    • A nationwide tax avoidance scheme or non-compliance transaction.

  4. The ACI program encompasses any of the following:

    1. Legal Issues – issues where the primary dispute pertains to a determination of the legal standard to be applied.

    2. Factual Issues – issues where the primary dispute is the determination of the underlying facts or the application of the underlying facts to the legal standard.

    3. Category of case – cases with the same or similar characteristics but not necessarily the same issues.

  5. Appeals coordinates an issue in all industries in which the issue appears even though Compliance may coordinate it in only one industry. Generally, the Technical Guidance Coordinator for the industry or specialty area in which the issue is coordinated by Compliance is the primary Coordinator and will have review and concurrence responsibility on the issue. The primary Coordinator will consult with other Technical Guidance Coordinators who also have the issue in their industry or specialty area.

  6. The procedures outlined in IRM 1.4.28.9 and IRM 8.2.1.6 require the AOs to refer all cases containing coordinated issues to Technical Guidance.

  7. Based on the Technical Guidance Coordinator’s workload and scheduling, the Coordinator may be assigned as a team member or a consultant on the case. The AO must get review and concurrence from the Coordinator on all legal and factual issues prior to finalizing the settlement with the taxpayer. (Review and concurrence is not required on a Category of Case, although a referral is still required.)

  8. The Appeals coordinated issues along with the Technical Guidance Coordinators are listed on the Appeals Web site at http://appeals.web.irs.gov/ispaci/apcoordissues.htm . For the public they are listed at www.irs.gov/appeals.

8.7.3.2.3  (12-11-2007)
Appeals Emerging Issues

  1. An emerging issue is an issue that has surfaced in an industry or specialty area in a number of Appeals cases or it is understood that cases will be coming to Appeals in the near future with the issue. The issue is not coordinated but may be in the proposed stage for coordination; however, in the judgment of the Coordinator, there is a current need to address some of the key aspects of the issue with Appeals Officers to assist them in the early stages of consideration of the issue and to promote consistency in the treatment of the issue in Appeals.

  2. Upon identifying possible emerging issues within their industry and specialty areas, Technical Guidance Coordinators will discuss the issues with their Appeals Team Manager (ATM).

  3. If the ATM concurs with the recommendation for designation, the Coordinator will forward a memorandum for the signature of the Director, Technical Services through the Director, Technical Guidance designating it as an emerging issue.

  4. IRM 1.4.28.9 and IRM 8.2.1.6 require AOs to refer all cases containing issues listed on the Appeals emerging issue list to Technical Guidance.

  5. Based on workload and scheduling, the Technical Guidance Coordinator may be assigned as a team member or a consultant on the case. At a minimum the Coordinator for the industry or specialty area will provide the AO an information package, so the AO can gain insight into the issue, industry or specialty area (before holding a conference, if possible).

  6. The Appeals List of Emerging Issues is also listed on the Appeals Web site at ISP/ACI/Emerging Issues - http://appeals.web.irs.gov/ispaci/emergingissues.htm . For the public they are listed at www.irs.gov/appeals.

8.7.3.3  (03-01-2006)
Appeals Technical Guidance Coordinators’ Roles and Responsibilities

  1. The Technical Guidance Coordinator will:

    1. Serve as the focal point for activities involving issues in the industry or specialty area by providing continual advice, guidance, and assistance to AOs;

    2. Develop and maintain expertise on both coordinated and emerging issues;

    3. Attend regularly scheduled Industry team meetings with the Compliance specialist and industry counsel;

    4. Attend briefings with Chief Counsel, Treasury, and Compliance on areas or issues in the industry or specialty area when the briefings may lead to Revenue Rulings, Revenue Procedures, Regulations, formal advice, etc.

    5. Work with Appeals, Counsel, Compliance and taxpayers on alternate dispute resolution initiatives including: Industry Issue Resolution (IIR), Fast Track Settlement, etc.

    6. Work cases in the industry or specialty area, as time permits, either as a team member, consultant, or key Appeals Officer;

    7. Attend both internal and external training seminars and other courses;

    8. Express view/concerns informally to Compliance, and Counsel, as appropriate, about emerging and coordinated issues. Deal with issues in general, but will not consult on specific cases unless Delegation Order (DO) 4-25 (as revised) or Delegation Order (DO) 4–24 (as revised) applies;

    9. Train others in his or her field of expertise;

    10. Prepare settlement guidelines on issues coordinated by Compliance, and on ACI issues approved for coordination by Appeals;

    11. Review and update settlement guidelines and information packages on a timely basis;

    12. Review the settlement of coordinated issues and convey concurrence or disagreement; All disagreements should be in writing;

    13. Provide guidance on issues in their industries or specialty areas that are not officially coordinated in Technical Guidance;

    14. Bring matters of nationwide importance to the attention of the Director, Technical Guidance;

    15. When possible, serve as team members on cases that contain issues in their area of expertise, especially Fast Track Settlement cases;

    16. Interact with taxpayers or representatives at their request to discuss the application of law to their facts and circumstances and the recommended settlement of their coordinated issue on cases under Appeals consideration (traditional, fast track, DO 4-25, etc.).

    17. For ACIs, determine if it is a legal or factual issue or category of case;

    18. For ACIs, prepare an information package for a category of case.

    19. Prepare an information package for Appeals Emerging issues.

    20. Maintain an activity record by case when contacted by an AO on Compliance and Appeals Coordinated issues and Appeals Emerging issues. Include: name of taxpayer; AO assigned the case; date of contact; and nature of discussion.

  2. The Appeals Technical Guidance Coordinator is responsible for entering all time spent on Compliance/Appeals coordinated issue matters on Line 6 under "Indirect Time" on their monthly time sheet, except when working on an assigned case or as a team member on a specific case.

8.7.3.3.1  (12-11-2007)
Appeals Settlement Guidelines (ASGs)

  1. The Technical Guidance Coordinator will develop settlement guidelines for newly coordinated Compliance issues and legal or factual ACI issues. The settlement guidelines will be structured as outlined in the exhibit ( See Exhibit 8.7.3-1.) A signature page will also be included as shown in the exhibit ( See Exhibit 8.7.3-2..) The initial draft of the ASG should be completed and forwarded to the Director, Technical Guidance for Counsel’s review within 180 days of the issuance of the Coordinated Issue Paper.

  2. Within the 180 day period, Coordinators will submit draft ASGs through their ATM to the Technical Guidance Technical Advisor for Appeals official comment. The Technical Advisor will forward the ASG to Field Operations and the Technical Guidance ATMs for a 30-day comment period.

  3. The Coordinator, in working with his/her ATM and the Director, Technical Guidance, will consider any comments received, and if necessary, revise the draft ASG and submit it through their ATM to the Director, Technical Guidance for review by Counsel.

  4. Revised settlement guidelines are required to be written within three months of any new court decision, ruling, or other occurrence significant enough to change what the Coordinator considers the appropriate settlement range or position for that issue, regardless of whether the decision is favorable or unfavorable to the government. With respect to new court decisions, the start of the three months will be in the judgment of the Appeals Coordinator because he or she may have to wait and see if the decision is appealed, an Action of Decision is issued, or some other event occurs that might affect the weight the decision is given when reconsidering the appropriate settlement range.

  5. See Exhibit 8.7.3-3. This exhibit contains additional procedures for preparing and submitting guidelines.

8.7.3.3.2  (11-01-2004)
Distribution of Appeals Settlement Guidelines

  1. Appeals Settlement Guidelines are available only to IRS personnel who have a need to know, e.g.,

    1. An AO who has the coordinated issue in a specific case;

    2. A Compliance Case Manager who has coordinated an issue in a specific case, or

    3. The Compliance Technical Advisor who has to concur with the settlement at the compliance level in order for the settlement to become final. See IRM 8.7.3.4.3 for a discussion on Delegation Order 4-25 (as revised).

  2. Do not give the guidelines to taxpayers or their representatives. Taxpayers may make a request under the Freedom of Information Act (FOIA) since portions of the guidelines are exempt from disclosure. Also, redacted copies are now available as part of the FOIA reading room and can be found under the Appeals section of the www.irs.gov/appeals web site.

8.7.3.4  (11-01-2004)
Review and Concurrence Procedures

  1. The review and concurrence requirement is effective at the time an issue is designated an ACI or Compliance issues a CIP for an industry coordinated issue. The Technical Guidance ATM provides oversight regarding the review and concurrence determinations of the Technical Guidance Coordinator. If the issue is coordinated by Appeals before Compliance coordinates the same issue, review and concurrence is required from the date of the Appeals coordination.

8.7.3.4.1  (11-01-2004)
Review and Concurrence - Technical Guidance Coordinator Responsibility

  1. When contacted by an AO either through the referral process or other contact, the Technical Guidance Coordinator will:

    1. Discuss the legal authority, pertinent facts, and nationwide impact of the issue;

    2. Give the AO a copy of the settlement guidelines, if approved;

    3. Become involved in the settlement negotiations on an as needed basis;

    4. Avoid the"trade-off" settlement of a coordinated issue. If circumstances compel the trading of a coordinated issue with another issue in a multi-issue case for settlement purposes, extend consideration to the issue for which the coordinated issue is traded.

      Note:

      Appeals does not trade penalty issues. Penalties can and should be settled but the settlement should be based on the merits and the hazards surrounding each penalty issue standing alone.

    5. Review the rough draft supporting statement and give oral approval if the settlement is acceptable;

    6. If the settlement is not acceptable, provide a written response (rebuttal) to the Appeals Officer. If agreement is not reached, the respective managers will attempt to resolve the dispute. If the ATMs cannot resolve the dispute, refer it to the Appeals Area Director and the Director, Technical Guidance. If not resolved at the Area Director level, refer it to the Director, Technical Services for decision.

8.7.3.4.2  (12-11-2007)
Review and Concurrence - Appeals Officers Procedures

  1. Make a referral to Technical Guidance following the procedures contained in IRM 1.4.28.9 and IRM 8.2.1.6 before scheduling the initial conference on the coordinated issue;

  2. Advise the taxpayer that the issue is coordinated and that any settlement of the issue requires the review and concurrence of the Technical Guidance Coordinator;

  3. Forward a rough draft of the Appeals Case Memo (ACM) (and any related documents requested by the Coordinator such as copies of documents, RAR, protest, closing agreements, etc.) to the Coordinator, whether the Coordinator is a team member or not. The Coordinator may waive this requirement after discussing the issue with the AO.

  4. Send the rough draft ACM (and any related documents) to the Coordinator before the settlement is finalized.

  5. Send the Coordinator a copy of the portion of the final ACM and Closing Agreement, if any, which discusses the coordinated issue.

  6. If the Coordinator concurs with the proposed disposition of the coordinated issue, note this in item 11 on Form 5402.

  7. If the Coordinator does not concur with the proposed disposition of the coordinated issue, attach a copy of the Coordinator’s memorandum (rebuttal) to the Appeals Case Memorandum. See IRM 8.7.3.4.1. for procedures on how to resolve the dispute.

  8. If the coordinated issue is designated for litigation in a specific case by the Office of Chief Counsel do not consider settlement of that issue in the designated case.

8.7.3.4.3  (12-11-2007)
Review and Concurrence of Coordinated Issues under Delegation Order 4-25 (as revised)

  1. Delegation Order 4-25 (as revised) (formerly Delegation Order 247) allows Large and Mid-Size Business (LMSB) Team Managers and Small Business Self Employed (SBSE) Territory Managers to settle coordinated issues (at the Compliance level), when Appeals Settlement Guidelines have been approved.

  2. The Compliance managers must get the review and concurrence of both the Appeals Technical Guidance Coordinator and the Compliance Technical Advisor for the issue prior to finalizing a settlement with the taxpayer. (See IRM 4.46.5, LMSB Guide for Quality Examinations, Issue Development, Proposal and Resolution, for a discussion of LMSB's procedures.)

  3. When the LMSB Team Manager or the SBSE Territory Manager contacts the Appeals Technical Guidance Coordinator, the Coordinator will:

    1. Give them the settlement guidelines and any additional information which will be helpful in formulating a settlement;

    2. Become involved in settlement negotiations as needed;

    3. Keep in contact with the Compliance manager (LMSB Team Manager or SBSE Territory Manager) and the Compliance Technical Advisor;

    4. Review the proposed settlement prepared by the Compliance manager (LMSB Team Manager or SBSE Territory Manager) and any related Form 906, Closing Agreement and/or Form 870-AD, Offer to Waive Restrictions on Assessment and Collection of Tax Deficiency and to Accept Overassessment, and supporting documentation before the Compliance manager (LMSB Team Manager or SBSE Territory Manager) finalizes the settlement with the taxpayer. The Compliance manager (LMSB Team Manager or SBSE Territory Manager) will prepare a settlement memorandum which is similar to the Appeals Case Memo;

    5. Either concur with the proposed settlement (and convey that concurrence by signing the Form 5701S) or prepare a rebuttal to the proposed settlement. After sending the rebuttal, continue to work with the Case Manager in an attempt to reach a proposed settlement that is acceptable to both parties;

      Note:

      The settlement position will be reflected on a Form 5701-S (Notice of Proposed Adjustment) as amended to indicate the settlement offer. Until a Form 5701S is published, the S should be typed on a regular Form 5701.

    6. Maintain activity records.

8.7.3.4.3.1  (11-01-2004)
Settlement Not Reached Under Delegation Order 4-25 (as revised)

  1. If the Compliance manager (LMSB Team Manager or SBSE Territory Manager), Technical Advisor and the Appeals Technical Guidance Coordinator cannot agree on an acceptable settlement, the matter will be elevated to a higher level of management: This will generally be as follows:

    • Appeals Technical Guidance Coordinator, through his/her ATM, to the Director, Technical Guidance

    • Compliance Manager to Territory Manager

    • SBSE Territory Manager to Area Director

    • Compliance Technical Advisor, through his/her manager, to Director, Office of Pre-filing and Technical Services

  2. If agreement is not reached at the higher level of management, the Case Manager ceases settlement negotiations. Disagreements will not be elevated further.

  3. If the taxpayer does not agree with the proposed settlement, the issue will be unagreed and the full adjustment (unsettled position) will be closed to Appeals if protested or included in the statutory notice of deficiency. Ensure that both the Form 5701 and Form 5701S are in the case file when it is submitted to Appeals. Unless the taxpayer presents new information or the facts and circumstances change, Appeals will not offer a new settlement on this issue to the taxpayer.

8.7.3.4.4  (12-11-2007)
Full Concession of a Coordinated Issue Contrary to Service Position

  1. In the case of an approved settlement of a coordinated Compliance or Appeals issue where the result is"Contrary to Service Position " and the settlement is a full concession without offsetting consideration, the procedures described in IRM 8.6.3.5.2 apply in accordance with the following.

  2. When preparing Form 4368, Transmittal to National Office Appeals:

    1. Include in Section 3 a concurrence statement and signature line as follows –

      "The Appeals Technical Guidance Coordinator for [insert industry or specialty] concurs in the recommended disposition of the [insert issue]" .

      [insert name] , Appeals Technical Guidance Coordinator for [insert industry or specialty]

    2. After signing, the Coordinator will send the Form 4368 to the AO for his or her signature and mailing to the Chief, Appeals.

  3. If the approved settlement is at the Compliance level under Delegation Order 4-25 (as revised),

    a. Prepare Form 4368 and include in section 3 that the case "is in Compliance and that the Compliance Manager is exercising his or her settlement authority under Delegation Order 4-25" .
    b. Send Form 4368 to the Compliance Manager (LMSB Team Manager or SBSE Territory Manager), who will
    sign it,
    attach a copy of the signed Form 5701S and the settlement memorandum to it, and
    mail it to the Chief, Appeals.

8.7.3.5  (11-01-2004)
Designation of Coordinated Issue for Litigation

  1. In some instances, Counsel may want to designate for litigation a coordinated issue in a case under Appeals jurisdiction. See Delegation Order 66 (as revised) regarding designating issues for litigation.

  2. The Director, Technical Guidance will notify the appropriate Appeals Area Director of a coordinated issue designated for litigation in a specific case.

  3. Generally, the designation for litigation will not preclude the settlement of other cases involving the issue or the non-designated issues in the designated case. However, the Appeals Officer will not settle the coordinated issue designated for litigation in a specific case.

8.7.3.6  (12-11-2007)
Abusive Corporate Tax Shelters

  1. In response to the increased compliance activity in Abusive Corporate Tax Shelters, Appeals has established groups of coordinators within Technical Guidance to specialize in this area. Corporate tax shelter issues are coordinated as Compliance or Appeals Coordinated issues. Coordinators and AOs will follow the procedures listed above for Compliance Coordinated Issues, Appeals Coordinated Issues and emerging issues, including the referral procedures at IRM 1.4.28.9 and IRM 8.2.1.6.

8.7.3.7  (12-11-2007)
International Issues

  1. IRM 1.4.28.9 and IRM 8.2.1.6 require referral of all cases containing international Issues (as presented in the International Examiner’s report) to the Technical Guidance International Specialists groups. A list of the International Specialists is found on the Technical Guidance intranet web page at http://appeals.web.irs.gov/intl/Intl_specialist.htm .

  2. Issues involving Tax Treaties and the Mutual Agreement Procedure of U.S. Income Tax Treaties should be referred to an International Specialist during the pre-conference review of the case if possible. On occasion, the assistance of an Appeals International Specialist will be requested by the U.S. Competent Authority in the development and negotiation of double taxation cases brought forward by taxpayers to the Competent Authority.

8.7.3.7.1  (12-11-2007)
Competent Authority Cases

  1. A thorough discussion of the Competent Authority and the Mutual Agreement Procedure (MAP) can be found at IRM 4.60.3. Rev Proc 2006-54, 2006-49 IRB 1035 contains the procedures for taxpayers seeking competent authority assistance. Section 8 of Rev Proc 2006-54, 2006-49 IRB 1035 describes the Simultaneous Appeals Competent Authority procedure.

  2. Taxpayers who do not agree with the correctness of an allocation adjustment may pursue their right of an administrative appeal before requesting competent authority consideration, or request the Simultaneous Appeal procedure.

  3. See IRM 8.7.3.7.2, Potential Competent Authority Cases, for information concerning Appeals procedures, responsibilities and authority when the taxpayer is seeking a resolution of the issue in Appeals prior to requesting competent authority consideration.

  4. A taxpayer may file a MAP request for competent authority consideration any time during the U.S. tax determination process.

  5. If the request is filed while the case is still under examination, Compliance will continue to work on all issues not covered by the request. Where issues are raised which are not under competent authority consideration and the taxpayer is not in agreement, Compliance will proceed with the case and issue a 30-day letter. In protesting the unagreed issues, the taxpayer need not address any unagreed issue that is under consideration by the competent authority. Following the receipt of the taxpayer’s protest, Appeals procedures shall be initiated with respect to all unagreed issues not under competent authority consideration.

  6. When a request for competent authority consideration is filed while a case is in Appeals, the Appeals Officer suspends settlement discussions on the subject issue and forwards the MAP request to the Compliance Area Director, Attn: Program Manager (International). Appeals attaches to the request the following items:

    1. Excerpts from the taxpayer’s protest pertaining to the issue;

    2. Copies of all additional documentation or evidence offered by the taxpayer during the appeal process which impact on the issue;

    3. A memorandum to the Director, International outlining the details of any fact-finding discussions with the taxpayer, settlement negotiations on the MAP issue and the terms and conditions of any proposed or tentative settlement reached with the taxpayer including an analysis of the hazards of litigation or other factors weighed which may contribute to a reduction of the amount at issue as originally proposed. This memo should also clearly indicate if the case may be subject to Joint Committee review. The U. S. competent authority has exclusive jurisdiction to resolve issues that they accept for consideration

8.7.3.7.2  (12-11-2007)
Potential Competent Authority Cases

  1. The following guidelines should be followed for handling Appeals cases with potential competent authority issues.

    1. Appeals does not attempt to hinder or prohibit taxpayers as part of a settlement from seeking competent authority consideration, nor will Appeals make any settlement concessions based upon taxpayers’ offers to waive their rights to competent authority consideration.

    2. Appeals Officers, upon receipt, will scrutinize the issue to determine whether the facts and case documentation are sufficiently developed in order that Appeals can consider the merits of the adjustment. All cases that are not adequately developed are to be returned to Compliance in accordance with IRM 8.2.1.4, Receipt of New Assignment by Appeals Officer.

    3. Generally, it is in the overall best interest of the U.S. Treasury for Appeals to avoid lump sum and traded issue settlements involving potential competent authority issues. Sacrificing part or all of an international tax adjustment in order to obtain an agreement on a domestic issue may result in uneven treatment between the U.S. and "treaty" taxpayers. On a case-by-case basis, Appeals case processing and settlement objectives may appear better served by employing traded issue or lump sum settlements; however, the overall result (when combining all potential competent authority issues resolved in Appeals) may render unjust financial benefits to treaty partner countries that were not intended by the tax treaties. Therefore, Appeals will not settle a potential competent authority issue, except on its merits.

  2. When a potential competent authority issue is present in a case, additional care must be given to preparing the Appeals Case Memo (ACM). The special features section of the Form 5402, Appeals Transmittal and Case Memo, is used to indicate that a potential competent authority issue is present in a case. This feature should be marked "X" regardless of how Appeals resolves the issue (i.e., unagreed, partial settlement or full concession by either the taxpayer or government).

  3. When drafting an ACM describing the proposed settlement of a potential competent authority issue, the Appeals Officer is to bear in mind that this document may be used by the Director, International in negotiating the resulting double taxation with treaty partner countries. Accordingly, the ACM is to provide as much information as possible concerning the Appeals Officer’s reasoning, which led to the proposed settlement. Explain in full the rationale and weight given to the various factors resulting in a partial or full concession by the government. This information will enable the competent authority at some later date to assure that taxpayers do not abuse the Appeals and competent authority functions by gaining additional reductions in tax from the competent authority for the same factors considered by Appeals.

    1. If a taxpayer enters into a written agreement with respect to potential competent authority issue with Appeals (or Compliance), the U.S. Competent Authority will endeavor only to obtain correlative adjustment from the treaty country and will not undertake any actions that would otherwise change such agreements.

    2. If Appeals and the taxpayer reach a settlement of a potential competent authority issue, the taxpayer must pursue a correlative adjustment from the treaty partner through the mutual agreement procedure mechanism, or risk losing the foreign tax credit associated with the correlative adjustment. (See Treas. Reg. 1.901-2(e)(5)(i) and Rev. Rul. 92-75).

  4. A Form 870-AD"Offer to Waive Restrictions on Assessment and Collection of Deficiency in Tax and Accept Overassessment" is used to obtain an agreement on a potential competent authority issue. A modification of the agreement form for settlement with reservations is required. See IRC 8.6.4.4.2, Modification of Agreement for Settlements With Reservations, for suggested language).

8.7.3.7.3  (08-10-2007)
Appeals Review Panels Under the Mutual Agreement Procedure Canada-United States Income Tax Convention

  1. This section discusses the Appeals Technical Procedures and Guidelines for Appeals Review Panels under the Canada-United States Income Tax Convention (1980) as amended from time to time (referred to as "Convention " ). The Technical Procedures and Guidelines are used by Appeals personnel.

  2. The United States Competent Authority (CA) assists taxpayers with respect to matters covered in the Mutual Agreement Procedure (MAP) provisions of tax treaties.

    1. An income tax treaty generally permits taxpayers to request CA assistance when they consider actions of the United States, the treaty country, or both, result or will result in taxation contrary to the provisions of the treaty.

    2. Income tax treaties generally permit taxpayers to request assistance, for example, to relieve economic double taxation arising from an allocation under IRC section 482 or an equivalent provision under the laws of a treaty country.

    3. For CA procedures, see Rev Proc 2006-54, 2006-49 IRB 1035, 2002-2 C.B. 242, or any successor revenue procedure.

  3. The Canadian and United States CAs agreed to establish principles, guidelines, and procedures to resolve disagreements in respect of the underlying facts and circumstances in cases referred to under the MAP article of the Convention.

  4. The CAs established the binding procedures to determine the underlying facts and circumstances of a specific MAP case where factual disagreements persist. The procedures involve the Appeals organizations of Canada Revenue Agency (CRA) and the United States Internal Revenue Service (IRS), respectively.

  5. It is expected that Appeals Review Panels will be requested by the CAs to determine underlying facts and circumstances in Competent Authority, Advance Pricing Agreement, and simultaneous Appeals and Competent Authority cases.

8.7.3.7.3.1  (08-10-2007)
Appeals Review Panel Procedures

  1. In the event the CAs are unable to agree on the underlying facts and circumstances of a specific MAP case within six months after the first face-to-face negotiating meeting for the case, refer any facts and circumstances issues to an Appeals Review Panel.

  2. A facts and circumstances issue presented to the Appeals Review Panel may involve a taxpayer request that the CAs attempt to resolve the issue for certain subsequent taxable periods if the same issue continues in those periods. See Section 7.06 of Revenue Procedure 2002-52.

  3. Submit any CA referral requests for an Appeals Review Panel in writing to the CRA and IRS Chief, Appeals for approval. Detail the factual disagreements and the respective views of the CAs in the request.

    1. For IRS Appeals, Tax Policy and Procedure (Exam) coordinates its approval and assignment with Technical Guidance (TG) and the Fast Track Settlement Program Manager.

    2. Tax Policy and Procedure (Exam) prepares a memorandum for signature by the Director, Technical Services to notify the United States and Canada in writing of their acceptance (with a list of participants) or rejection of a referral within 30 days of the date the request was made by the CAs. If the referral is not accepted, Tax Policy and Procedure (Exam) explains the reasons why in the memorandum.

  4. For approved referral requests, the CRA and IRS Appeals organizations each appoint a member of the organization with decision-making authority (referred to as the "Official" ) to participate in an Appeals Review Panel proceeding.

    1. Appropriate IRS Appeals personnel, including specialists and their managers, may support the Appeals Official and participate in the Appeals Review Panel proceedings, which include meetings, conference call discussions, and providing necessary information to achieve a comprehensive understanding of the issues.

    2. Unless the CAs agree otherwise, an Appeals Official or member appointed to the Panel must not have had any previous involvement in an audit of the subject taxpayer, an appeal, or simultaneous Appeals/Competent Authority request filed by such taxpayer for the tax years under CA jurisdiction.

    3. The CRA and the IRS Appeals Official will update the Appeals Review Panel member list of participants as necessary and exchange it with each other.

    4. The approved CA referral request will be date stamped by Tax Policy and Procedure (Exam), and a photocopy will be provided by the assigned Appeals Official to Appeals Processing Services for input on the Appeals Centralized Database System (ACDS). The ACDS feature code "CA" will be used for Competent Authority cases.

  5. The CAs will forward a written submission detailing the facts and circumstances disagreement, the issue positions of each CA, and CA contacts to the CRA and IRS Appeals Official for their consideration prior to the opening Appeals Review Panel conference.

    1. While the Appeals Review Panel is a government-to-government process, the Panel may request supplementary information/representation from any party possessing relevant information.

    2. IRS Appeals Review Panel members will not disclose their processes or findings to subject taxpayer of a specific MAP case, the taxpayer’s representatives, or any persons other than the CAs.

    3. Subject taxpayer of a specific MAP case, the taxpayer’s representatives, and the CAs are not allowed any ex-parte contacts with Appeals Review Panel members unless requested to do so by the Panel.

    4. If any ex parte contact occurs with an IRS Appeals Review Panel member, the Panel member must immediately disclose the contact to the CRA and IRS Appeals Officials.

  6. If an Appeals Review Panel requires face-to-face discussions, meetings will be held in Ottawa or Washington, D.C. on an alternating basis.

  7. The targeted time-frame for an Appeals Review Panel to conclude its work and render its decision is 150 days from the date a referral request is required or agreed to be made. The Appeals Review Panel may ask the CAs to extend the 150-day time-frame. Either CA may unilaterally grant an extension.

  8. If an issue is resolved during the Appeals Review Panel, the decision is incorporated into a joint written report submitted to the CAs (see Section 3 below).

  9. For simultaneous Appeals and CA requests under Section 8 of Revenue Procedure 2002-52, the taxpayers are informed that if the CAs fail to agree or the taxpayers do not accept the mutual agreements reached, the taxpayers are permitted to refer the issue to IRS Appeals for further consideration in the administrative process.

8.7.3.7.3.2  (08-10-2007)
Appeals Review Panel Decisions

  1. If a facts and circumstances issue is resolved during an Appeals Review Panel process, prepare a joint written report. The Panel report will -

    1. Identify the MAP case.

    2. Summarize the issues causing factual disagreement.

    3. Provide the decision regarding underlying facts and circumstances in dispute.

    4. Be signed by the CRA and Appeals Officials.

  2. The Appeals Review Panel sends a copy of the Panel report to the CAs.

  3. The CAs follow the decision of the Appeals Review Panel regarding their findings in respect of the underlying facts and circumstances of the specific MAP case.

  4. If a facts and circumstances issue is not resolved, the IRS Appeals Official prepares a brief ACM and the CRA Official prepares a summary of its findings. Both documents are forwarded to the CAs.

    1. IRS Appeals will not share the ACM with the taxpayers.

    2. Unless the CAs agree otherwise, no members of the Appeals Review Panel may participate in any subsequent resolution of the subject MAP case.

  5. Established Appeals closing procedures are followed for a CA work unit. The Appeals Official prepares Form 5402, Appeals Transmittal and Case Memo, Appeals Review Panel Report, and includes the following information in "Remarks" :

    1. A statement that says -
      "This is a Competent Authority Case under MEMORANDUM OF UNDERSTANDING BETWEEN THE COMPETENT AUTHORITIES OF CANADA AND THE UNITED STATES REGARDING FACTUAL DISAGREEMENTS UNDER THE MUTUAL AGREEMENT PROCEDURE dated June 3, 2005."

    2. Applicable closing code: 14 – Fully Resolved; 15 – Not Resolved; 16 – Partially Resolved; or 20 – Withdrawn for Procedural Reasons.

  6. Appeals Officials and team members will use ACDS to track cases. Mail the closed office file to the Appeals Fast Track Settlement Program Manager for centralized filing.

8.7.3.8  (11-01-2004)
Controlled Issues

  1. The authority to resolve some issues is limited to certain Service employees. Information on the controlled issue is found in the delegation order which brought about the control.

  2. Discussed below is a controlled issue relating to "Foreign Produced Crude Oil" .

8.7.3.8.1  (12-11-2007)
Foreign Produced Crude Oil

  1. To ensure uniform nationwide treatment of complex issues relating to pricing and shipment of foreign produced crude oil and by-products, the LMSB Director, Natural Resources and Construction, under Delegation Order No. 153 (as revised), has the sole authority to:

    1. Determine inter/intracompany transfer prices of foreign crude oil and by-products; and

    2. Accept the average freight rate assessments (AFRA) and/or other freight rate determination methods as an intercompany charge for shipping of foreign produced crude oil and by-products.

  2. Each Appeals office has jurisdiction of protested cases but with authority restricted by the LMSB Director, Natural Resources and Construction, determination on the controlled issues, namely:

    • Inter/intracompany transfer prices of foreign produced crude oil and by-products

    • AFRA and/or other freight rate determination methods

  3. When controlled issues or issues directly related to the controlled issues are protested, the appeals office will forward a copy of the written protest, together with all supporting material, to the LMSB Director, Natural Resources and Construction for evaluation. The appeals officer should advise the taxpayer that the protest relating to controlled issues was forwarded to the LMSB Director for their position on the taxpayer's controlled issues.

  4. The Director, Natural Resources and Construction generally will grant the taxpayer a conference to discuss the protest and the Service's proposed position on the disputed issue. This conference, if held, constitutes the one level of administrative appeal on the controlled issue(s) described in Delegation Order No.153 (as revised).

  5. After careful consideration of all information, arguments, and other material, LMSB Director, Natural Resources and Construction will, in a disposition memorandum, advise Appeals of his or her determination on the controlled issues.

Exhibit 8.7.3-1  (11-01-2004)
Sample Outline for Appeals Settlement Guidelines

SETTLEMENT GUIDELINES
TITLE OF ISSUE
STATEMENT OF ISSUE
COMPLIANCE POSITION
INDUSTRY/TAXPAYER POSITION
DISCUSSION
(Use subtitles as needed. For example:
• Background
• Facts
• Legal Analysis, etc.)
 
SETTLEMENT GUIDELINES