Most paid tax return preparers are professional, honest and provide excellent service to their clients. The IRS is committed to investigating those who do not meet these standards. For example:

• Failing to sign tax returns they prepare
• Failing to use a Preparer Tax Identification Number or using an invalid PTIN
• Failing to provide clients a copy of their tax return
• Failing to return a client's records
• Preparing tax returns with a client's last pay stub
• Creating false exemptions or dependents
• Creating false expenses, deductions or credits
• Creating or omitting income
• Using an incorrect filing status
• Altering documents
• Embezzling a client's refund
• Using off-the-shelf software or IRS Free File instead of professional software
• Falsely claiming to be an attorney, certified public accountant, enrolled agent, registered tax return preparer, enrolled retirement plan agent, or enrolled actuary

If you have a complaint, report it on Form 14157, Complaint: Tax Return Preparer. Complete the form and mail it to:
 
Internal Revenue Service
Attn: Return Preparer Office
1122 Town & Country Commons
Chesterfield, MO 63017-8200
 
For tips on choosing a tax preparer, click here.