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Customer Account Services - Part 21 (continued)

IRM 21.7.4.4.4.11.2 – Income Taxes/Information Returns for MeF Form 1120S Mismatch on Filing Requirements
An IRM procedural update effective 10/03/2012 was issued to revise IRM 21.7.4.4.4.11.2 regarding MeF Form 1120S Mismatch on Filing Requirements.

IRM 21.9.3 – Interim Guidance on Contacts Regarding Specific Return Preparer Complaint Issues
W&I Customer Account Services issued a memorandum to employees on September 6, 2012 supplementing IRM 21.9.3. The memo provides guidance on Return Preparer Misconduct. The guidance is effective on September 6, 2012.

IRM 21.9.3 – Interim Guidance on Return Preparer Misconduct (For Memphis Accounts Management ONLY)
W&I Customer Account Services issued a memorandum to employees on September 6, 2012 supplementing IRM 21.9.3. The memo provides guidance on Return Preparer Misconduct procedures for Memphis Accounts Management Customer Service Representatives. The guidance is effective on September 6, 2012.

Customer Account Services - Part 21
Customer technical and account inquiries received via telephone, email, other written correspondence and walk-in service.

All Published Guidance - Customer Account Services - IRM Part 21
To find all published guidance for employees go to the corresponding Part of the Internal Revenue Manual.

Page Last Reviewed or Updated: 2013-05-17