Due to increased volumes, we are unable to appropriately respond to issues or requests received prior to March 1, 2014. For assistance with specific tax related issues, please contact one of our toll-free tax assistance lines.
Website assistance is available Monday - Friday, 8 a.m. - Midnight and Saturday, 8 a.m. - 8 p.m., Eastern time zone. We are closed to the public in observance of all Federal Holidays.
- Call (800) 876-1715 toll-free within the United States and Canada or (915) 342-5654 from international locations.
- Chat live with one of our website customer service representatives.
- Send us your comment. Include the Web address (URL) of any specific content. You’ll normally receive a response within 48 business hours. Please do not send a follow-up message.
- Spam blockers. If you use spam blockers or have an approved sender list, you may need to adjust your settings to receive an email reply.
- File formats