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IRS Looks at Realigning Compliance Operations


May 2014

The Internal Revenue Service is looking at a plan to realign compliance operations inside its two largest business units, Wage and Investment (W&I) and Small-Business Self Employed (SB/SE).

Currently, IRS examination and collection activities for individuals and small businesses overlap between W&I and SB/SE. The concept being reviewed would realign compliance-related operations to avoid organizational duplications, find operational efficiencies and help more quickly identify emerging compliance risks. For taxpayers and tax professionals, the goal is improved customer service and easier contact for handling their issues. In an effort to get the best plan possible, the IRS also has engaged its front-line employees and managers to help refine the plan.

Here, in general, is the concept:

  • Pre-filing compliance programs would move to W&I.
  • Post-filing compliance programs would move to SB/SE.
  • Two new functions would be created in SB/SE, one focused on collection work and one on examination work.
  • W&I and SB/SE identity theft victims’ assistance work would centralize under W&I.
  • SB/SE and W&I compliance headquarters and support staff generally would align to consolidated support functions.

Generally, this plan would move pre-filing compliance work to W&I and post-filing compliance work for individuals and small businesses to SB/SE. While the realignment would change some organizational lines, no employee jobs will be lost as a result of this effort.

More information will be available on as the plan develops.

Page Last Reviewed or Updated: 07-May-2014