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Services Provided

You may receive assistance provided by an employee in a remote office using a computer monitor.  It is similar to talking face to face with an employee in the office except the employee is sitting in a different location.  You simply sit at the designated work station and speak with the employee appearing on screen.   Using this technology you will be able to resolve issues such as:
 

• Account Inquiries (help with letters, notices and levies on your wages or bank account)

• Adjustments (changes to tax account information or payments)

• Application for Taxpayer Assistance Order (ATAO)

• Basic tax law assistance January 1 - April 15 (answers related to your individual Federal Tax Return) (Topics)

• Help with preparing Form 2290 (Heavy Vehicle Use Tax)

• Multilingual Assistance (over 150 languages translated)

• Payment Arrangements

• Solutions to Tax Issues

• Tax Forms (no paper forms available, but we can mail to you)

• Taxpayer Identification Numbers


Services Not Available at this Location

• Copies of Tax Returns
• Alien Clearances (Sailing Permits)

You may get the help you need on our website at www.IRS.gov or by phone, individual tax information call 1-800-829-1040, or for business taxes you may call 1-800-829-4933. 

 

Page Last Reviewed or Updated: 16-Dec-2014