Question: I lost my refund check. How do I get a new one?
If you have lost your refund check, to initiate a refund trace:
- You can call us at 800-829-1954 (toll-free) and either use the automated system or speak with an agent.
- If you filed a married filing jointly return, you cannot initiate a trace using the automated systems. The IRS will issue you a Form 3911 (.pdf), Taxpayer Statement Regarding Refund, to get the replacement process started or you can download the form.
Once your claim for a missing refund is processed, if the check was not cashed, you will receive a replacement after the original check is cancelled. If the refund check was cashed, the Bureau of the Fiscal Service (BFS) will provide you with a claim package that includes a copy of the cashed check. BFS will review your claim and the signature on the cancelled check before determining whether they can issue you a replacement check. The BFS review can take up to six weeks to complete.
Category: IRS Procedures
Subcategory: Refund Inquiries