Penalty Appeal - Online Self-Help Tool (Start)

My request to remove a Penalty was rejected.
Should I request an appeal?

Before you begin...
This tool may be helpful if the following statements apply to you.

  • You received a letter that a failure to file or failure to pay penalty(s) was assessed to your individual or business tax account
  • You sent a written request to the Service Center asking the IRS to remove the penalty
  • The Service denied your request to remove the penalty (penalty abatement).
  • You received a Notice of Disallowance, which gives you your appeal rights.
  • For more information, refer to Penalties at a Glance.

Appeals may remove (abate) your penalty(s) for any of the following reasons:

  • Reasonable Cause: This is relief that is generally granted when a taxpayer exercises ordinary business care and prudence in determining their tax obligation, but is unable to comply with those obligations due to circumstance beyond their control.
  • Statutory Exceptions: The tax law provides for specific exceptions.
  • Administrative Waiver: This may occur as result of a formal government directive providing penalty relief because of a natural disaster or catastrophic event.

The two most common penalties (Failure to File and Failure to Pay) considered in Appeals are addressed in this tool. If you want assistance in deciding whether to request an appeal for a penalty, then please proceed.

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If you do not want to use the self-help tool, you may find the summary of general information helpful before deciding to file your request for an appeal.

Telephone Assistance
If you don't want web assistance then you can receive assistance by calling the toll-free customer service line at 1-800-829-1040 (TTY/TDD users may call 1-800-829-4059) or contacting the person identified on the 30-day letter.) Remember you have 30 days from the date of the rejection letter to file your request for an appeal.

Refer to Preparing a Request for Appeal if you only need information to submit a request for an appeal? 

Page Last Reviewed or Updated: 03-Aug-2016