Contact My Local Office in Puerto Rico

 

Get Faster Service

You can get help with most tax issues online or by phone. On IRS.gov you can:

Get Help with Your Taxes In-Person

You need to make an appointment to visit a Taxpayer Assistance Center (TAC).

To make an appointment:

  1. Choose the office that has the services you need
    • To see the services available, click on "Services Available" in the table below
    • Not all services are available at every TAC office
  2. Call the appointment number for the office you need to visit
    • Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn't English, our telephone interpreters will help you.

Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.

Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.

Find a Puerto Rico Taxpayer Assistance Center

Hours of operation are subject to change.

City Street Address Days/Hours of Service Telephone
Guaynabo City View Plaza II Bldg.
48 Carr  165 km.1.2
Guaynabo, PR 00968-8000 

Monday-Friday - 8:30 a.m.- 4:30 p.m.

Services Available

Office Information
787-522-8660

Make Appointment
844-545-5640

What to Do If You Can't Resolve Your Issue

If you can't resolve your situation with us:

For more information, see Tax Topic 104.

Partner with Us to Help Taxpayers

We partner with organizations across the country to help taxpayers. Your organization can help us bring tax education and assistance to millions of people.

Find out how to: