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Age/Name/SSN Rejects, Errors, Correction Procedures

Question: My electronic tax return keeps getting rejected because a dependent's social security number is used more than once on one return or is used on another return. What should I do?


If you have verified the SSNs for all your dependents with the Social Security Administration and no one else is authorized to claim them, the following scenario probably applies to you:

  • The SSN in question also appears with a claim for a personal or dependent exemption or a credit on another tax return for this same year.
  • Whether the cause of this rejection is the result of a typo on another return or an attempt by another party to claim an exemption or credit using your dependent's SSN, the IRS has security measures in place to ensure the accuracy of returns submitted.
  • The IRS will, in some cases, contact taxpayers using the same SSN to claim an exemption or credit and ask them to reconsider their eligibility or to provide supporting documentation.
  • If you've verified this dependent's SSN and found no errors, unfortunately you need to file a paper return.
  • Don't attach any information or documents with your return proving your eligibility to claim a dependent; if needed, the IRS will contact you by mail for any supporting documentation.

Additional Information:

Category: Electronic Filing (e-file)
Subcategory: Age, Name or SSN Rejects, Errors, Correction Procedures

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The OMB number for this study is 1545-1432.
If you have any comments regarding this study, please write to:
IRS, Tax Products Coordinating Committee
1111 Constitution Avenue NW
Washington, DC 20224