Protecting Taxpayer Civil Rights

The Internal Revenue Service does not tolerate discrimination by its employees against anyone because of age, color, disability, race, reprisal, national origin, English proficiency, religion, sex, sexual orientation or status as a parent.

This no-tolerance stance also applies to anyone who volunteers or works with taxpayers as part of any federally assisted program or any federally conducted program. This includes any interaction with IRS employees or activities sponsored by the IRS or one of these community assistance centers:

  • Low Income Tax Clinics
  • Volunteer Income Tax Assistance or
  • Tax Counseling for the Elderly sites

If requested by a taxpayer, IRS employees and staff/volunteers at one of the assisted program sites will provide reasonable accommodation or language assistance.

Taxpayer Civil Rights Publications

The following publications help explain and reinforce the IRS commitment to protecting taxpayer civil rights:

Filing a Complaint

The IRS Office of Equity, Diversity and Inclusion, Civil Rights Division is tasked with upholding and protecting the civil rights of all taxpayers, including individuals with disabilities or limited English proficiency. If you have experienced discrimination by an IRS employee in IRS conducted programs or by staff/volunteer at one of the assisted program sites, please send a written complaint PDF (PDF) to:

Director, IRS Civil Rights Division

Room 2413

1111 Constitution Avenue, NW

Washington, DC 20224

For all other inquiries concerning taxpayer civil rights, contact us at the mailing address or send an e-mail to edi.civil.rights.division@irs.gov.

The links on this page are in Adobe PDF format. Download the latest version of Adobe Acrobat Reader free from the Adobe Reader download page on Adobe's website.

 

Anti-Harassment Claims:

The IRS Office of Equity, Diversity, and Inclusion, Anti-Harassment Section is responsible for ensuring employees, managers, supervisors, contractors, vendors, and applicants are protected from harassment or bullying by IRS employees. To obtain additional information or initiate a claim, contact the section via email at edi.ahp.mailbox@irs.gov.