Letter 2789C Frequently Asked Questions (FAQs)

What is the letter telling me?

The letter is a response to your oral or written request for information on the annual reminder notice, required by law, informing you that you still have a balance due with us.  It also explains that penalty and interest continues to accrue until the balance is full paid.

What do I have to do?

Pay the balance due in the letter as soon as possible.

How much time do I have?

The letter provides you the full pay amount to a specified date.

Who should I contact?

If you have any questions about this letter, call us at the number printed in the letter. The person who answers the phone will assist you.

What if I don't agree or have already taken corrective action?

If you do not agree with this letter, call us immediately at the number included. We will do our best to help you.  If you have called us about this matter before, but we did not correct the problem, you may want to contact the Office of the Taxpayer Advocate.