Wage and Investment Division Organizational ChartThe following describes the many organizations listed on the Wage and Investment (W&I) Division Organizational Chart. W&I consists of seven organizations that report to the Commissioner, W&I. The organizations include: Chief of Staff, Management ServicesCommunication and LiaisonEquity Diversity and InclusionCustomer Assistance, Relationships and Education (CARE)Customer Account Services (CAS)Return Integrity and Compliance Services (RICS)W&I Operations Support (WIOS)The following organization, although not a component of the W&I Division, is also included on the W&I organizational chart: W&I Division Counsel, part of the Chief Counsel organizationDirect reporting organizations under CARE include: Media and Publication (M&P)Stakeholder Partnerships, Education and Communication (SPEC)Field Assistance (FA)Within these three CARE directorates, there are more direct reporting organizations.Direct reporting organizations under M&P include:Tax Forms and PublicationsDistributionDirect reporting organizations under SPEC include: Area Director, SPEC Area 1 (Atlanta)Area Director, SPEC Area 2 (Cincinnati)Area Director, SPEC Area 3 (Fresno)Direct reporting organizations under Field Assistance include: Field Assistance Area 1 (Cincinnati)Field Assistance Area 2 (Atlanta)Field Assistance Area 3 (Austin)Field Assistance Area 4 (Fresno)Direct reporting organizations under CAS include: Accounts Management (AM)Submission Processing (SP)Joint Operations Center (JOC)Electronic Products and Services Support (EPSS)Within the AM, EPSS, and SP CAS directorates, there are more direct reporting organizations. Direct reporting organizations under AM include: Accounts Management Center, AndoverAccounts Management Center, AtlantaAccounts Management Center, AustinAccounts Management Center, BrookhavenAccounts Management Center, CincinnatiAccounts Management Center, FresnoAccounts Management Center, Kansas CityAccounts Management Center, MemphisAccounts Management Center, OgdenAccounts Management Center, PhiladelphiaIdentity Theft (IDT) Victims AssistanceDirect reporting organizations under SP include:Project Directore-File ServicesSubmission Processing Center, AustinSubmission Processing Center, FresnoSubmission Processing Center, Kansas CitySubmission Processing Center, OgdenDirect reporting organizations under RICS include: Return Integrity Verification Program Management (RIVPM)Return Integrity Verification Operations (RIVO)Refundable Credits Program Management (RCPM)Refundable Credits Examination Operations (RCEO)Direct reporting organizations under WIOS include: Capital Management and Oversight (CMO)Modernization Development and Delivery (MDD)Modernization Tools and Technologies (MTT)Strategies and Solutions