Part I: Responsibilities (continued)Element: Business AcumenDepartment wide Performance Standards (Fully Successful) Pursues business excellence through effective process management and the application of balanced measures. Develops and executes plans to achieve organizational goals, leveraging resources (human, financial, etc.) to maximize efficiency and produce high quality results. Ensures effective internal and management controls are in place and takes appropriate action to strengthen controls or correct identified weaknesses. Responds appropriately to GAO and IG audit reports. Ensures that corrective action plans that fix the identified weaknesses are implemented. Advocates organizational integrity by maintaining personal knowledge and promoting awareness of acceptable business practices and procedures to prevent misconduct and mismanagement, and instill public trust. Monitors and evaluates programs and work practices to identify and report potential incidences of waste, fraud, and abuse. Learns about current and emerging issues/developments in own field of expertise and applies knowledge to make technically sound operational decisions. Effectively uses ongoing feedback, coaching, and timely evaluations of performance to promote cooperation, teamwork, knowledge/skill sharing, and goal accomplishment. Identifies and utilizes policies and economic, political, and social trends in an effort to improve organizational performance. Initiates actions and manages risks to develop new products and services within or outside the organization. Sets effective workforce performance standards and engages in rigorous and realistic performance management of others. Fosters diversity, innovation, initiative, risk-taking, open and honest communications, and trust and teamwork among employees and peers.[Choice of:] Outstanding, Exceeded, Fully Successful, Minimally Satisfactory, UnsatisfactoryOrganizational Performance Standards (Fully Successful) As needed to clarify/tailor standards to specific bureau needs.[Choice of:] Outstanding, Exceeded, Fully Successful, Minimally Satisfactory, UnsatisfactoryElement: Collaboration & Stakeholder/Customer SatisfactionDepartment wide Performance Standards (Fully Successful) Listens to stakeholders (employees, colleagues, customers, and labor organizations with exclusive employee representation) to identify needs and expectations. Builds strong alliances, involves stakeholders in making decisions, and gains cooperation to achieve mutually satisfying solutions. Understands and uses organizational realities, networks, and accepted practices to achieve desired business results. Where appropriate, communicates to employees the importance of results and customer focus as a critical component of the organization’s mission. Represents the Department/bureau in a professional and competent manner. Builds trust and cooperative working relationships with stakeholders both within and outside of the organization. Acts to continuously improve products and services.[Choice of:] Outstanding, Exceeded, Fully Successful, Minimally Satisfactory, UnsatisfactoryOrganizational Performance Standards (Fully Successful) As needed to clarify/tailor standards to specific bureau needs.[Choice of:] Outstanding, Exceeded, Fully Successful, Minimally Satisfactory, Unsatisfactory