February 11, 2020
Sample article for organizations to use to reach customers (406 word count)
Post the following article on your websites and/or use in other communication vehicles to help your customers find a VITA/TCE site in their community. Include any additional details about your local VITA/TCE site(s) as appropriate.
Free tax help is available from IRS-certified volunteers throughout the nation. The IRS offers free tax preparation service through its Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs.
If you earn about $56,000 or less, have a disability, are elderly or speak limited English, you may qualify for this service provided through the VITA program.
The TCE program also offers free tax help, particularly for those who are 60 years of age and older. The program specializes in questions about pensions and retirement-related issues unique to seniors. The IRS-certified volunteers who provide tax counseling are often retired individuals associated with nonprofit organizations.
You can generally find VITA and TCE sites at community and neighborhood centers, libraries, schools, shopping malls and other convenient locations across the country.
At select tax sites, you have the option of preparing your own basic federal and state tax returns for free using web-based tax preparation software with an IRS-certified volunteer to help guide you through the process. This option is only available at locations that indicate Self-Prep in the site listing.
A limited number of select sites also offer help via Virtual VITA/TCE. This service may be available in rural areas where volunteer help might be limited. Virtual VITA/TCE uses a variety of secure technologies, such as video chat software and file sharing technologies, to connect you with an IRS-certified volunteer located in a different office. To locate the nearest VITA or TCE site near you, use the VITA Locator Tool or call 800-906-9887. You can also use the IRS2Go mobile app to find a site near you.
Please note that when using the locator tool, you will exit IRS.gov and open Google Maps to get directions to a specific location. Sites are added as they share their opening date so continue to check the site for newly added locations.
Before going to a VITA or TCE site, see Publication 3676-B (PDF) for services provided and check out What to Bring to ensure you have all the required documents and information the volunteers will need to help you.
Available services can vary at each site due to the availability of volunteers certified with the tax law expertise required for your return.
NOTE TO EDITOR: Below are links to help taxpayers find the information they need.
Consider sharing these messages via your social media accounts:
- If you made $56K or less in 2019, #IRS partners stand ready to prepare and e-file your return for free: www.irs.gov/vita #VITA #TCE
- #IRS-certified volunteers offer free tax help to people who make $56K or less, persons with disabilities and taxpayers with limited English proficiency. See: www.irs.gov/vita #VITA #TCE
- Use the #IRS online locator to find a free tax preparation site near you. www.irs.gov/vita #VITA #TCE
- #IRS Reminder: If you're eligible for #EITC you may also qualify for free tax preparation. www.irs.gov/vita #VITA #TCE