Hi, I’m Patrick, and I work for the IRS. Do you have tax questions and think you need help from an IRS employee? Before you travel to a Taxpayer Assistance Center, you should know that you will need to make an appointment. You should also know that there may be more convenient options for tax help. Always begin by looking for answers at IRS.gov first. Many of our services are available on our website 24 hours a day, seven days a week. These include things like filing a return, getting a tax transcript, making a payment and checking the status of your tax account. You can also use the Interactive Tax Assistant on irs.gov/ita to get answers to many of your questions. you cannot find answers to your questions online, then it may be best to seek face-to-face help. Call 844-545-5640 to speak to an IRS representative who can help you schedule an appointment at the Taxpayer Assistance Center that is most convenient to where you live. It’s important that you plan ahead and make an appointment before you go. On the day of your appointment, you should show up at least 15 minutes early for check-in. Remember to bring a valid photo ID, such as a driver’s license, and your Taxpayer Identification Number. For most taxpayers, it’s their Social Security number. Please note, if you want to drop off a non-cash payment or a current year tax return, or even pick up a tax form at a Taxpayer Assistance Center, you can still do that without an appointment. If you need to request a sign language interpreter, let us know when you call for your appointment. You can bring an interpreter with you to your appointment or the IRS can provide one. However, it may take a few weeks for the IRS to make those arrangements. Learn more about making an appointment at irs.gov/localcontacts.