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Virtual Services Provided

You may receive assistance provided by an employee physically located in this office or from an employee in a remote office using a computer monitor.  It is similar to talking face to face with an employee in the office except the employee is sitting in a different location.  You simply sit at the designated work station and speak with the employee appearing on screen.   Using this technology you will be able to resolve issues such as:

• Account Inquiries (help with letters, notices and levies on your wages or bank account)

• Adjustments (changes to tax account information or payments)

• Application for Taxpayer Assistance Order (ATAO)

• Federal or State tax return preparation may be available from Catholic Charities (if you qualify for the Earned Income Tax Credit or your income is less than $49,000)

• Multilingual Assistance (over 150 languages translated)

• Payment Arrangements

• Solutions to Tax Issues

• Tax Forms (no paper forms available, but we can mail to you)

• Tax Law Assistance (answers related to your Individual Federal Tax Return) Details

• Individual Taxpayer Identification Numbers and Form W-7 (More Information)

Services Not Available at this Location

• Payments (cash, check or money orders)
• Copies of Tax Returns & Transcripts
• Form 2290 Stamped Schedule 1
• Alien Clearances (Sailing Permit)

You may get the help you need on our website at or by phone, individual tax information call 1-800-829-1040, or for business taxes you may call 1-800-829-4933.

Page Last Reviewed or Updated: 16-Dec-2014