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Functional Issues Assistance

This page is for Free File Fillable Forms taxpayers who need assistance with issues, not involving a rejected return.

Help Categories

Select the link that best describes your general problem.

Line-by-Line Instructions for The Forms

  • Understand how the most commonly used forms are supposed to function
  • Tips on getting the forms to work for you
  • Avoiding pitfalls

Print, Display and Miscellaneous Issues

Problems Creating or Accessing Your Account

Problems Transmitting Your Return

Known Software Issues

When we discover an issue, we post it in the table. If you find your issue in the table, revisit this page, after the Tentative Fix Date and before you try to complete your return.

A List of Known Issues
Issue Description Tentative Fix Date
No Known Issues  

General Tax Help

Interactive Tax Assistant - A good resource if you have a general tax law question

Tax Information for Individuals - A good resource for general filing information

Page Last Reviewed or Updated: 09-Nov-2016