PTIN holders without an online account should request changes to account information by sending a written request. The request must be signed and include the requestor’s: Name PTIN Date of birth Social security number Clear statement of action requested Updated account information Note: To change your name, you must include a notarized or certified copy of a document to support the name change (social security card, marriage certificate, divorce decree, government issued photo ID, or certificate of citizenship or naturalization). Send requests to: IRS Tax Pro PTIN Processing Center PO Box 380638 San Antonio, TX 78268 Allow 6 weeks for a reply. Return to PTIN/FOIA Home