IRS Logo
Print - Click this link to Print this page

Frequently Asked Questions (FAQs) - FATCA Registration System

FATCA Registration System – Overview

Registration System Resource Materials

General System Questions

FATCA Account Creation and Access

Registration Status and Account Notifications

Expanded Affiliated Groups (EAG)

Registration Updates

Sponsoring Entity

FFI List

Paper Registrations

Global Intermediary Identification Number (GIIN) – Overview

GIIN Format

FATCA Registration System - Overview

# Questions Answers
Q1. What is the FATCA Registration System? An overview of the FATCA Registration System is available, along with other information, on the FATCA Registration Resources and Support Information.
Q2. How do I get to the FATCA Registration Login Page? You can access the FATCA Online Registration System from FATCA Registration Landing Page, and then click on "Register or Login" which will direct you to the FATCA Financial Institution Account User Login page.
Return to top

Registration System Resource Materials

# Questions Answers
Q1. What training is available for the Registration System?

In addition to these Q&As, the FATCA Registration Online User Guide will provide information on how to answer questions and navigate through the online system.  Short “how-to” videos for the Registration system are also available on the FATCA Registration Resources Page

The IRS anticipates adding more items in the near future to aid those registering through the FATCA Registration Website.

Q2. What help is available for the FATCA Registration System?

The FATCA Registration Resources Page contains information to get you started, including the FATCA Registration Online User Guide short “how-to” videos for the Registration system, and other resources.  

If help is needed prior to logging onto the FATCA registration system, the Registration User Guide will provide information about logging in and navigating through the system. There is also a link Forgot FATCA ID or Access Code? on the login page with information on how to obtain assistance with login issues.  

Once logged on, the FATCA registration system contains help icons (question marks) throughout the registration with information on particular questions or fields. At the top of each page of the FATCA registration system there is a navigation bar with a “get help” option that will provide additional resources and contact information.  From the “get help” page, you can click on the System Support link to report a technical problem.

Return to top

General System Questions

# Questions Answers
Q1. What languages will the registration system be available in? The registration system will be in English only; however only certain special characters will be accepted (~ ! @ # % ^ * ( ) ? , . ).
Q2. Will there be a test environment or a beta version of the FATCA registration system? No, there will not be a test environment or a beta version of the registration system. The registration system is currently open. The FI’s can input their data. On or after January 1, 2014, the FI will need to submit their registration.
Q3. Is there a way to do a bulk upload of registration data? At this time there is no bulk upload capability in the FATCA registration.   In future releases, we may provide a bulk upload capability for sponsored entity data.
Q4. Will the system have certain mandatory fields or will they all be mandatory? Not all fields in the online registration form are mandatory. Fields that are mandatory are marked with an asterisk at the end of the question. Also, depending on how you answer a question, the system will automatically skip some questions as appropriate.
Q5. Will there be an automatic check of legal names against a database to prevent misspellings or to provide consistent formatting? The system will validate that the legal name contains only valid characters, but will not check the legal name against any database for spelling or format issues.  Valid characters include lower and upper case letters (a-z, A-Z), numbers (0-9), and the following special characters:  blank space, ampersand (&), hyphen (-), forward slash (/), period (.), comma (,), apostrophe ('), pound sign (#), and percent sign (%).  The legal name cannot start with a special character.  
Q6. What is the maximum number of characters allowed for name fields? Most name fields allow for up to 40 characters to be input. You will not be able to input more characters than allowed in a particular field. There are specific error messages to guide you when you click on the “Next” or “Save” button in the registration system if there is a problem with the input you provided.
Q7. How should an FI enter the FI legal name in question 2 or the member FI legal name in question 12 (for lead FIs) if the FI legal name is longer than what the system allows, or has characters that the system does not allow?

At this time, the FATCA registration system can only capture 40 characters (spaces between names will count toward the character limit).  Further, only upper and lower case letters (a-z, A-Z), numbers (0–9) and the following special characters are accepted: blank space, ampersand (&), hyphen (-), forward slash (/), period (.), comma (,), apostrophe ('), pound sign (#), and percent sign (%).  Parentheses and brackets are not accepted at this time.  The legal name cannot start with a special character. 

To the extent that the full legal name can be entered, please do so.   If however, the full legal name does not fit, please note the following:

  • At least the first 10 characters must match the FI’s legal name.
  • Any legal and numerical designations must be included in the remaining 30 characters.
  • No abbreviations in the first 10 characters, but otherwise it is okay to abbreviate.
Q8. How can a Financial Institution register an entity in a newly created country?   The FATCA registration system includes countries on the ISO 3166 listing, and as new countries are added, the system will be updated to include them. There is also an option to select “other” for the country if the system has not yet added a country to the drop down lists.
Q9. Does the system have the capability to show the questions and responses before the registration is submitted?  Can the questions and responses be printed or saved?

The registration is separated into four parts. In the online registration system, how each part displays depends upon how the questions are answered; accordingly, the Financial Institution (FI) will only see the parts of the form that are applicable to it. At the end of parts 1 through 3, there is an edit / review function which will display the questions and responses provided. The FI can use the print functionality from its browser to print each of these parts. Once the registration is submitted, there are options on the home page to review each of the applicable parts of the registration. There is also an option for the FI to print, view, and save (in pdf format) the agreement (part 4) of the form.

An FI (except Sponsoring Entities) can view or save (in pdf format) its branch table information from the home page.  

A Lead FI can view or save (in pdf format) its member FI table from the home page.  

An FI can edit its registration by selecting the “Registration-Edit/Complete/Submit” option on its home page.

Q10.

Does the FATCA registration system support multiple tabs or windows?    

Added on September 29, 2014

On most browsers, the FATCA Online Registration system does not support account log in with more than one tab or window at the same time.  Log in to only one account in one tab or window to avoid losing your work.  
Return to top

FATCA Account Creation and Access

# Questions Answers
Q1.

What is the maximum number of points of contact allowed on the Registration?

 

The Responsible Officer for the FI identified in Question 10 of the Registration form is the FI's point of contact.  In addition, the RO may identify five (5) additional points of contact in Question 11 of the Registration form for a total of up to six (6) points of contact.

Q2. What is the maximum number of users that can access a FATCA account at one time?  

Each Financial Institution (FI) will have its own FATCA Account, with a unique FATCA ID. Although the login credentials (FATCA ID and access code) can be shared between the Responsible Officer and up to five (5) points of contact designated on the registration form, only one person can access the account at a time.

For Expanded Affiliated Groups, each member FI has its own FATCA ID and access code, so members can log into the system independent of other members of the group. The Lead FI has access to all of the member FI accounts from their home page, and if the Lead FI is accessing a member account, that member will not be able to log in. If a member FI is logged in, the Lead FI will not be able to access that member account until the member logs out; however it will be able to access its own lead account.  

Q3.

What are the password requirements for FATCA accounts?  

Updated on September 29, 2014

When creating a FATCA account, a Single, Lead or Sponsoring Entity FI will create an access code (like a password) to be used with the systemically assigned FATCA ID for all future logins to the account.  The access code must be between eight and 20 characters and include at least one uppercase letter, one lowercase letter, one number, and one of the designated special characters (~ ! @ # % ^ * ( ) ? , .).  For Member FIs, the registration system will generate a unique FATCA ID and a temporary access code for each member when the Lead FI creates the member accounts.  The Lead FI will provide the login information to each of its member FIs. When each member FI logs in to their FATCA account, they will be prompted to select a new access code and set answers to challenge questions.  Challenge questions and access code cannot be reset for any Member by the Lead FI.  They must be managed individually by the Member FI.

Q4. What are challenge questions used for?

Each Financial Institution (FI) will select two challenge questions from a list of predefined questions and provide an answer to each. For all FIs except Member Type FIs, this will be done as part of the account creation process. Lead FIs will create all member FI accounts, and the first time the Member FI logs into their FATCA account, they will be prompted to select and answer their challenge questions. Each FATCA account will have two challenge questions and answers provided by the FI.  

Challenge questions will be used by each FI to reset their own access code if they forget it. Challenge questions and answers can be reviewed and updated at any time by the FI when logged into their account. From the home page, the FI can select the “Challenge Questions - Edit/Review” option and review and make changes as necessary.

Q5. Can a member of an Expanded Affiliated Group (EAG) create their own FATCA account? A Member Financial Institution (FI) cannot create its own FATCA account. The Lead FI will create all their member accounts and provide each member FI with its login credentials. The member will then log into its account and complete its registration.
Q6. What is the time lapse between the creation of the FATCA ID for the Lead FFI and the FATCA IDs for the Member FFIs? Once the Lead FI creates its own FATCA account, and has completed Part 1 of the registration, it will create the FATCA accounts for each member by adding the members in Part 2, question 12 of the online registration. As soon as a member’s information is completed, and the “add another” button is clicked, that member FI will appear in the table below the question with its FATCA ID and temporary access code.
Return to top

Registration Status and Account Notifications

# Questions Answers
Q1. What type of notifications will the FATCA Registration system provide? The FATCA Registration system will generate automatic e-mail notifications to the Responsible Officer (RO) to check the FATCA account when a financial institution (FI) registration changes between some statuses. There will also be messages posted on the FI’s message board, which it can access on the home page of its FATCA account.  
Q2. Where does an FI go to check their message board? An FI’s message board is located on the home page of its FATCA Registration Account.  The FI will need to log into their FATCA registration account and the message board is located in the upper right part of the home page.  The Responsible Officer is notified via email when certain messages are posted.  Additional information regarding the message board can be found in the FATCA Registration Online User Guide
Q3. How can a Financial Institution check the status of its registration? A Financial Institution (FI) can check the status of its FATCA registration by logging into its FATCA account and checking the account status displayed on its home page. The system will also generate automatic e-mail notifications to the Responsible Officer (RO) to check the FATCA account when a Financial Institution (FI) registration changes between some statuses. A list of statuses and their definitions can be found in the appendix of the FATCA Registration Online User Guide.
Q4. Can the Responsible Officer (RO) list more than one e-mail address on the registration system? The RO can only list one e-mail address in question 10 of the registration. 
Q5. Can the change of status e-mail notifications go to the Responsible Officer (RO) and the Points of Contact (POCs)?   The registration system will send an e-mail only to the Responsible Officer when the registration changes between some statuses. Therefore, the FI should carefully consider which email address is provided in question 10 of the registration.
Q6.

What information will be in the notification e-mail the RO receives?

 

The notification e-mail will include a generic message to the RO to check their FATCA message board.   This email will include the last several characters of the FATCA ID so that RO can identify which FATCA account is being referred to.      
Q7.

Why is the RO not receiving FATCA notification emails regarding the FI’s status and account updates?

 

If the RO is not receiving notification emails, please verify that the RO’s email address entered in Question 10 of the Registration is correct.  Additionally, to ensure notification emails are not sent to a Spam or Junk Mail folder, fatca-donot-reply@irs.gov should be added to the RO’s email contact list.
Return to top

Expanded Affiliated Groups (EAG)

# Questions Answers
Q1. If a lead Foreign Financial Institution (FFI) of an Expanded Affiliated Group (EAG) registers and lists each Member on Part 2 of the registration, then would each member of the EAG still need to separately register? Each member financial institution of the EAG will need to complete a registration, once the Lead has created its account. In part 2 of the Lead FI’s registration, the lead FI will add basic identifying information for each member, and the system will create the member FATCA accounts.  Each member will then need to log into the system and complete its registration.  
Q2. Once the lead Financial Institution (FI) has its FATCA ID, will it be possible for each of the member Expanded Affiliated Group (EAG) entities to log on at the same time to register?   Once the Lead adds a member under part 2 of the Lead's registration, the system will generate a FATCA ID and temporary access code for the member (thus establishing the member’s account). The Lead will give that account information to the member and it can log into its member account. Each FI has its own account, so the Lead and member(s) can all be logged in at the same time to their own accounts. Because the Lead FI has access to member accounts, only one (either the Lead or Member FI) can access the member account at a time.q3.
Q3. Does a member FI type need to wait until the Lead FI has obtained a GIIN before it registers or obtains a GIIN? A member FI account is created by the Member’s  Lead FI.  Once the member FI account has been created, the member FI can complete and submit its registration.  The member FI registration processing and GIIN assignment is not dependent on the Lead FI registration status or GIIN.
Q4. If an EAG decides to designate more than one Lead FI for its group, how are additional leads added to the registration? If the EAG designates more than one Lead FI, each Lead will create a separate registration, and each lead will have a separate FATCA Account with its members.
Q5. How does the lead Financial Institution (FI) access its member FI accounts?    Once a lead FI creates its member accounts, it can access the member FI accounts by clicking on the “view member information link” from its homepage, and clicking on the name of the member FI in the table. The Lead FI can access each of its member accounts under its own lead FI account login – it does not need to log into each of the member accounts separately.  However, since only one person can access the account at a time, the lead FI will get an error message if it tries to access the member account when the member FI is logged in, and the member FI will not be able to log into its account if the lead FI is accessing it.  
Return to top

Registration Updates

# Questions Answers
Q1. Where does a Financial Institution (FI) send information to have updates made on its registration?   Updates cannot be made on paper.  Once an account is established, (whether on the paper form 8957 or online), the FI will manage any updates to its registration form and account online. An FI that chooses to initially register on paper will have its logon information sent to it in the mail. The FI will log into the FATCA Registration System, and select the” Registration - Edit/Complete/Submit” option from its home page to edit the registration form data, or choose from other available account options.
Q2. How can the access code for the FATCA account be changed?

The financial institution (FI) can change the access code by logging into the FATCA account, and selecting the “Access Code – Change” option from its home page.

The FI can also reset its own access code if it forgets it by clicking on the “Forgot FATCA ID or Access Code?” link from the login page, and following the instructions to answer the challenge questions provided during registration.

Member financial institutions will also be required to change their initial temporary access code provided by their Lead FI the first time they log into the system.

Q3. How can an FI change the FI Type in question 1 of the Registration?

The FI type is selected when an FI creates its FATCA Account and currently cannot be changed.  If an FI selected the wrong FI type, it will need to create a new FATCA account and re-register under the new account. 

If the original account is not needed, the FI should either delete its registration or cancel its agreement.  Depending on the status of the registration, the FI will have one of these options on its home page - Delete Registration is only available before the registration is approved/accepted, and Cancel Agreement is only available after the registration has been approved/accepted. 

Additional information can be found on the Registration Resources page and the FATCA Registration Online User Guide.

Q4. How can the Responsible Officer (RO) or Points of Contact (POCs) be changed?

An FI can edit its registration by logging into its FATCA account and selecting the “Registration - Edit/Complete/Submit” option from its home page. To change the RO or POCs, the FI would edit Question 10 or 11 of the registration as appropriate, and resubmit the registration.  

Because the RO and POCs share the login credentials for the FATCA Account, the FI may want to change  its access code when its personnel changes. The access code can be changed from the home page by selecting the “Access Code – Change” option.

Q5. Can a Financial Institution (FI) that is limited change to a Participating FFI? Yes, an FI can edit their registration by logging into its FATCA account and selecting the “Registration - Edit/Complete/Submit” option from its home page. The FI would change its classification in question 4, and resubmit its registration.
Q6. How do I get my registration out of registration submitted status?

Notice 2013-43 stated that after January 1, 2014 the FI will need to submit a final registration. If an FI submitted a registration prior to this date, it can be changed by the FI. To change the status of your registration from registration submitted, go to your home page.  Under Available Account Options: Select “Registration – Edit/complete/Submit.” You will be asked if you want to change your status to “initiated.” Select yes. After January 1, 2014, you may submit your registration as final.

 

Q7.

Why did my registration status change to Registration Incomplete?  What can I do?

 

If your registration status is Registration Incomplete, it is because the IRS has identified an issue with your registration.  Please review your registration for any of the following errors and update it accordingly.  After you have updated your registration, you must resubmit in order for your registration to be processed.

  1. The FFI has identified itself as a Qualified Intermediary with a QI-EIN of which the IRS has no record.  (If you have QI, WP or WT Agreement signed with the IRS, please contact the Financial Intermediaries Team for further assistance.)
  2. The RO has been identified with initials only and no specific name has been provided.
  3. The RO does not appear to be a natural person.
  4. Notice 2013-43 stated that after January 1, 2014 the FI will need to submit a final registration. If an FI submitted a registration prior to this date, the registration status was systemically updated to Registration Incomplete on December 31, 2013.

To update and resubmit your registration, login to your FATCA account, and select “Registration – Edit/Complete/Submit” under the Available Account Options on your home page.  You will be asked if you want to change your status to Initiated. Select yes, and review each page of the registration, making any necessary updates, and clicking the “next” button at the bottom of each page to continue.  When you get to Part 4 of the registration, complete the information, and click on the Submit button.   Your registration status will then be updated to Registration Submitted.  You can go back at any time to update information.

Q8.

How does a FI delete its registration or cancel its agreement?

Updated on September 29, 2014

Prior to approval, the FI can select the Registration – Delete option from their home page.  Member FI’s cannot delete their own registration.  The Lead FI would need to delete the member registration.

Once a registration is in Approved or Limited Conditional Status, the FI will have an option on its home page to cancel its agreement.   A Lead FI cannot cancel a Member FI's agreement.  The Member FI must cancel its own agreement.   When the Member FI cancels its agreement, it receives the following message - "Your account has been closed. Please contact your lead FI".  The Lead FI can only view the Member’s homepage, but not the registration details, nor can they edit.  Details on deleting registrations and canceling agreements can be found in the FATCA Registration Online User Guide.

Return to top

Sponsoring Entity

# Questions Answers
Q1.

How does Sponsoring Entity Type FI add its Sponsored Entities in the Registration? 

 

Currently, the FATCA registration system includes the ability for Sponsoring Entities to register, but does not yet include the Sponsored FFIs.  Registration of Sponsored FFIs is not required until a later date.  We anticipate that this feature will be included in a future release of the registration system.  Please refer to the FATCA regulations for additional information regarding timelines for sponsored entities.
Return to top

FFI List

# Questions Answers
Q1. When does an FFI need to have their registration finalized to be included on the first published FFI list (June 2, 2014)? Based on the IRS experience with the registration system and GIIN generation process to date, the IRS believes that it can ensure registering FFIs that their GIINs will be included on the June 2 IRS FFI List if their registrations are finalized by May 5, 2014 (GMT -5), rather than April 25, 2014, as originally announced. Further, the IRS believes it can ensure registering FFIs that their GIINs will be included on the July 1 IRS FFI List if their registrations are finalized by June 3, 2014 (GMT -5). Additional information regarding the FFI List can be found on the FATCA FFI List Resources Page and in the FATCA FFI List FAQs.
Return to top

Paper Registrations

# Questions Answers
Q1. Is there an alternative to registering electronically?

There is a paper form 8957 that can be completed by a Financial Institution (FI) and mailed to IRS for initial input.  Paper registrations will take longer to process than electronic submissions; therefore, Financial Institutions (FIs) are encouraged to submit their registrations electronically

If an FI chooses to send in a paper form 8957, IRS will create the FI’s FATCA account and enter the information provided on the form.  Once the information has been entered into the FATCA Registration System, a letter with the FATCA account information (FATCA ID and temporary access code) will be mailed to the Responsible Officer (provided in question 10 of the form.)  The FI is responsible for completing any subsequent updates to their form electronically via the FATCA Registration System. 

For Lead FI’s, the IRS cannot input the information on part 2 of the form (member FI information).  The Lead FI will need to complete part 2 electronically once it receives its FATCA Registration account information.

For Member FI’s, the IRS cannot input a paper registration unless the FATCA ID is provided in Question 1 of the form.  Lead FI’s are responsible for adding Member FI’s in part 2 of its registration.  As each Member FI is added to the Lead’s registration, its FATCA ID is generated.  Member FIs should receive their FATCA ID from their Lead FI.  

Q2.

What help is available for completing form 8957?

 

Financial Institutions that are planning to submit a paper registration should review the Instructions for form 8957 for help in completing this form.
Q3. How long will it take to process paper registrations (form 8957)?

Paper registrations will take longer to process than electronic submissions; therefore, Financial Institutions (FIs) are encouraged to submit their  registrations electronically

 
If a paper registration (form 8957) is mailed to IRS, FI’s should allow up to 60 days from the date the IRS receives the form for processing.  Once the form is processed, a letter will be mailed to the Responsible Officer (identified in question 10 of the form) with the FATCA account information (FATCA ID and temporary access code).  The FI should allow for additional mailing time to receive this letter, and will not be able to login and access their account until this letter is received.  

Return to top

Global Intermediary Identification Number (GIIN) - Overview

# Questions Answers
Q1. What is a GIIN? A GIIN Composition is available along with other Registration Resources and Support Information, on the FATCA Registration Resources Page.
Q2. Will Financial Institutions (FIs) and Branches that are limited be issued GIINs? No, FIs and branches that are limited will not be issued GIINs.
Q3. Where does a Financial Institution locate its GIIN?

A GIIN is issued to an FI when its registration is approved. An FI can log into its FATCA Registration account and view its GIIN under the account information section of the home page. 

If an FI has added branches to the registration in question 9, each approved branch will also be issued a GIIN.  Limited Branches are not issued GIINs.  An FI can view their branch GIINs in Question 9 of the Registration or by using the Branch Information Link from its home page.  A complete list of branches (including their GIINs) can also be downloaded from this link.

Lead FI’s can also view and download Member FI information, including GIINs, from the Member Information Link on its home page.

Q4. If an FI is in approved status and has been issued a GIIN, will it lose its GIIN if the FI edits its registration?             

An FI in approved status can edit its registration by logging into its FATCA account and selecting Registration – Edit/Complete/Submit under the Available Account Options section of its home page.  The registration status and the GIIN will not be affected by this edit unless either the country of tax residence in question 3 is changed or the classification in question 4 is changed to “Limited Financial Institution.” 

Changing the country in question 3 will affect the last three characters of the GIIN.  Changing the classification to Limited Financial Institution will affect the Registration Status and will rescind the GIIN.  The changes will not occur immediately, but will occur when the registration is reprocessed. 

Return to top

GIIN Format

# Questions Answers
Q1. What is the format of the GIIN?

The GIIN is a 19-character identification string that is a composite of different identifiers, including the FATCA ID, Financial Institution type, category code and country identifier. For more information see the full description in the GIIN Composition Document.

 

Q2. Are the period (.) separators in the GIIN required?

Yes. The period separators comprise three characters in the 19-character identification number. Please see the GIIN Composition Document for more information.

 

Return to top

 

Additional FAQs are available for FATCA - FAQs General, FATCA FFI List, and FATCA IDES Technical FAQs.  

Additional Support

FATCA Compliance Help

  • If you have further questions about foreign financial institutions' compliance with the U.S. FATCA legislation, please submit your question.

FATCA Registration System Technical Support:  

  • If you need system support for the online FATCA Registration, including help with login problems, error messages, and other technical issues, please submit your technical system problem.

The system technical support team cannot respond to tax law questions regarding the FATCA regulations.

Page Last Reviewed or Updated: 30-Sep-2014