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Income Verification Express Service

The Income Verification Express Service program is used by mortgage lenders and others within the financial community to confirm the income of a borrower during the processing of a loan application.  The IRS provides return transcript, W-2 transcript and 1099 transcript information generally within 2 business days (business day equals 6 a.m. to 2 p.m. local IVES site time) to a third party with the consent of the taxpayer.  The transcript information is delivered to a secure mailbox based on information received from a Form 4506-T or Form 4506T-EZ.  A $2.00 fee is imposed on each transcript requested.  This service replaced the previous process that required manual pick-up and delivery of transcripts from the IRS Return and Income Verification Services (RAIVS) units located across the country.

Note:  Effective October 1, 2011, the fee for each transcript requested was changed to $2.00.

This service automates the delivery portion of the process. Customers log on to IRS.gov to retrieve their requested transcripts from a secure mailbox located on the e-Services electronic platform. The “front end” of the process remains the same. Customers will need to fax the signed Form 4506-T, Request for Transcript of Tax Return, or Form 4506T-EZ, Short Form Request for Individual Tax Return Transcript to one of the five designated RAIVS units. 

 

As a result of upgrades to our e-Fax services it was necessary to change the IVES fax numbers when requesting products for those participants aligned with Cincinnati, Fresno and Ogden.  The new fax numbers are:

  • Austin             877-477-9603
  • Cincinnati       877-477-0578
  • Fresno            877-477-0576
  • Kansas City   877-477-9601
  • Ogden            877-477-0580

Participants encountering problems with the Registered User Portal (RUP) should contact the E-Services Help Desk at 1-866-255-0654.

Please note that any transcript requests received after 2:00 p.m. the business day prior to a holiday will be considered received on the day following the holiday.  For example, if the holiday is on a Monday and the transcript is received after 2:00 on the Friday before the holiday, then in adherence with the 2 day turnaround timeframe, the request is considered received by the IRS on Tuesday morning and will be processed by Thursday morning following the holiday.

 

 

 

Page Last Reviewed or Updated: 13-Nov-2014