What this notice is about We sent you this notice because your personal information was used to access an IRS online service. What you need to do If you accessed this service: you don't need to do anything. If you did not access this service: immediately call the number on your notice. You may want to Read more about registering for IRS online self-help tools. Reminder: The IRS will never ask you for your username, password, or security code via phone, notice, email, or text message. Frequently asked questions What happens if someone else used my personal information to access IRS online services? Immediately call the number on your notice. Once we verify your identity, we'll disable your online account. Reference tools Publication 1, Your Rights as a Taxpayer Notice Topic 651 Notice Topic 653 Full list of tax forms and instructions Need help? You can authorize someone to represent you before the IRS or inspect and/or receive confidential tax information. You may be eligible for free help from the Taxpayer Advocate Service (TAS). See if you qualify for help from a Low Income Taxpayer Clinic. You can request a copy of your notice or letter in Braille or large print. If you can’t find what you need online, call the telephone number on your notice or letter.