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5.8.3  Processability

5.8.3.1  (09-23-2008)
Overview

  1. All offer receipts other than those based solely upon DATL are reviewed to determine if they are processable. No application fee or TIPRA payment is due with the submission of DATL offers, including DATL offers to compromise a TFRP or PLET. Processable offers are then "built" (i.e., internal and external information is secured to verify financial information), and perfected, if necessary, before being assigned for investigation. "not processable" offers are returned to taxpayers. This chapter explains the procedures to be followed for determining jurisdictional responsibility, processability, and case building.

5.8.3.2  (09-23-2008)
Routing Cases Based on Jurisdictional Responsibility

  1. The following table provides guidance when it has been determined that Collection does not have jurisdictional responsibility:

    If responsibility lies with… Then…
    Department of Justice (DOJ) Contact Area Counsel to determine the status of the pending bankruptcy or litigation and whether Collection has jurisdiction to process the offer. If the DOJ requests the offer be sent directly to them, delete the offer from the AOIC system and forward the case to the DOJ.
    Examination Send the offer directly to the centralized DATL processing unit located at the Brookhaven campus. No fee is required for these offers. Do not open a record on the AOIC system. If the record was inadvertently loaded to AOIC, delete the record.
    Appeals Determine processability, complete the AOIC "Appeals Fee Screen" and follow the established Appeals application fee and payment procedures.

5.8.3.3  (09-23-2008)
Combined Application Fee Payment Processing

  1. Multiple offers submitted with one remittance intended as the application fee(s) and/or payment(s) for all will be processed. Load the cases to the Automated Offers in Compromise (AOIC) system. Prepare the AOIC Combo Letter with the "Y" paragraph. If the taxpayer fails to respond to the request, return the offer.

5.8.3.4  (09-23-2008)
Processability

  1. COIC PE's are responsible for determining processability of all offers received and worked by the Service, including DATL offers to compromise a TFRP or PLET. All other DATL offers are processed by the Centralized DATL Unit. See IRM 5.8.2.2. This determination must be made within 14 calendar days of receipt of an OIC at the appropriate COIC site.

  2. Each new receipt will fall into one of the following categories:

    • Not processable – The taxpayer does not meet one or more of the minimum established criteria for offer consideration.

    • Processable – The taxpayer meets the minimum criteria for offer consideration.

5.8.3.4.1  (09-23-2008)
Determining Processability

  1. An OIC will be deemed not processable if one or more of the following criteria are present:

    1. Taxpayer in Bankruptcy – An offer will not be considered while a taxpayer is in bankruptcy. See IRM 5.8.10.2, Bankruptcy.

    2. Taxpayer did not submit the application fee with the offer – The application fee of $150 or the signed Form 656-A, Income Certification for Offer in Compromise Application Fee, must be submitted with each Form 656.

      Note:

      No application fee or TIPRA payment is required for offers filed solely based on DATL.

    3. Taxpayer did not submit the required initial payment with the offer – If the taxpayer fails to submit either of the following, the offer will be returned as not processable.

  2. Lump Sum Cash offers must include 20% of the offered amount or a signed Form 656-A.

    Note:

    If the taxpayer submits the $150 application fee and a portion (but not all) of the required initial lump sum payment, the offer will be deemed processable, but not perfected.

  3. Short Term and Deferred Periodic Payment offers must include initial proposed installment payment must be submitted with the offer or a signed Form 656-A.

  4. The Form 656-A applies only to individual taxpayers.

5.8.3.4.2  (09-23-2008)
Offers Submitted Solely for Unassessed Liability(s)

  1. An unassessed liability is a liability where no assessment has been made. These procedures do not apply to unassessed Examination or Automated Underreporter cases. Follow procedures in IRM 5.8.4.12.

  2. If an offer is received that is solely for unassessed periods, COIC will determine processability following procedures in IRM 5.8.3.4.1.

    If… Then…
    The offer is not processable Return the offer following procedures in IRM 5.8.3.9
    The offer is processable, research IDRS for the return(s), and if IDRS indicates the return has been received, but has not posted
    1. Continue working the offer

    2. Post the payments to the taxpayers account using Form 2515 with a TC 670 using one of the following DPCs: DPC 33 (Offer in Compromise $150 application fee); DPC 34 (Offer in Compromise 20% lump sum/initial periodic payment); DPC 35 (Offer in Compromise subsequent payments made during the offer investigation)

    3. Request input of a TC 570 with $".00" , to allow the payment to post to the taxpayers account, before the assessment.

    The offer is processable, and IDRS does not indicate the return has been received
    1. Return the offer as a processable return following procedures in IRM 5.8.7.2.2

    2. Do not return the application fee

    3. Return the TIPRA payment(s), and any deposit. Because we do not have an assessment, we must return any TIPRA payment(s), or deposits.

    4. Post the application fee to the 2395 Account only.

    5. Generate the Return Letter on AOIC using paragraph "T."

    6. Notate the Form 2424 with the following comment:"offer submitted for an unassessed liability"

5.8.3.4.3  (09-23-2008)
Determining Processability for Appeals Collection Due Process Offers

  1. If Collection files a lien while an offer is being investigated; complete the investigation. If the taxpayer files a CDP request because of that lien and the CDP remains open, the offer falls under the jurisdiction of Appeals. Collection cannot work any offer that has an open CDP case. If the case falls under the jurisdiction of Appeals, forward the entire case to Appeals and delete the offer from AOIC.

    Note:

    Appeals may require Collection's assistance to complete the investigation on complex cases. In those cases, an Appeal Referral Investigation (ARI) may be issued to the field.

  2. COIC will apply the same processability criteria as outlined in IRM 5.8.3.4.1, Determining Processablity, but do not load these offers on the AOIC.

  3. CDP offers must be received with the required remittances to meet the basic processability criteria and processing guidelines as outlined in IRM 5.8.3.5, Processing Application Fees and Offer Payments/Deposits. These offers will not be controlled on AOIC and will require special handling as follows:

    • Payments made on offers not controlled by the AOIC program must be processed manually using a specially designed RACS numbering scheme.

    • A manual Form 2515 must be prepared on CDP offers. Include all taxpayer entity information, including the TIN.

  4. The following numbering scheme should be used in place of the offer number on the Form 13479 and Form 2515:

    • The first two digits should be 17 (Memphis COIC) or 18 (Brookhaven COIC), as appropriate.

    • The third digit should designate the type of offer (i.e., 1 – for Appeals; 2 – for Exam/DATL; 3 – for DOJ; and 4 – for CI).

    • The fourth and fifth digits should be the area office (i.e., Appeals AO) where you are sending the case.

    • The six and seventh digits should be the year.

    • The remaining three digits should be the sequence #.

    • Assign one RACS number per offer. Up to 5 offers may be listed on each Form 13479.

    • Maintain a log of manually assigned RACS numbers.

    • Send a copy of the Form 2515 to MOIC for back-end monitoring.

  5. The RACs number should be 10 digits.

    Example:

    1714806123

  6. The payment date on the Form 2515 must be the IRS received date.

  7. Appeals will provide COIC with both processable and not processable determination letters containing all necessary information, including the Appeals contact information on Form 3210. Appeals will provide two copies of Form 3210. One copy is for COIC clerical filing and the other copy will remain with Form 656 and related documents. It is the responsibility of COIC to sign, date, and mail the applicable letter based on the processability determination.

    If... Then...
    The offer is not processable and a remittance was attached
    1. Prepare the not processable letter and the Form 656 to mail to the taxpayer in accordance with the procedures in IRM 5.8.3.5.

    2. Fax a copy of the not processable letter to the Appeals employee. The Appeals employee name and fax number should be noted on the Form 3210. Also, include a copy of the 2515 showing the designation of the monies received with the offer; noncompliance issues; if additional forms and fees are required.

      Note:

      The Form 3210 should remain with the case until a processability determination has been made. A copy should be retained by the Clerical staff in Appeals.

    The offer is not processable and no remittance was attached Prepare the not processable letter and the Form 656 to mail to the taxpayer in accordance with procedures in IRM 5.8.3.5, Processing Application Fees, Offer Payments and Deposits.
    If the offer is processable and a remittance is attached
    1. Access the Appeals Fee Screen application of AOIC and input the fee and payment data.

    2. Input the Appeals employee information noted on the Form 3210 and the Appeals Fee Screen history.

    3. Document the payment type, application of the funds, and taxpayer designation, if any, on the Form 3210.

    4. Write the RACS number on the upper left corner of the Remittance.

    5. Prepare the Form 13479 in accordance with IRM 5.8.3.5.1

    6. Mail the processability letter to the taxpayer.

    7. Send a copy of the letter and the original offer package to the Appeals employee designated on the Form 3210. The Appeals employee name and fax number should be noted on the Form 3210.

      Note:

      The Form 3210 should remain with the case until the processability determination has been made. A copy should be retained by the Clerical staff in Appeals.

    If the offer is processable and the taxpayer submitted and qualified for the Form 656-A
    1. Mail the processability letter to the taxpayer.

    2. Send a copy of the letter and the offer package to the designated Appeals employee on Form 3210. The Appeals employee name and fax number should be noted on the Form 3210.

  8. When an offer is received in conjunction with a CDP and is deemed to be processable, the COIC site will input the TC 480 on all related tax periods. This includes the input of a TC 480 on all balance due periods not specifically listed on the Form 656. If the module is an MFT 31, request input of TC 470 with Closing Code (CC) 90 to suspend collection activity. It will be the responsibility of Appeals to perfect the offer document.

  9. COIC will advise the Appeals/Settlement Officer when it is necessary for the Appeals employee to secure additional Form(s) 656, application fee(s), and/or required initial payments prior to the investigation by generating the letter identifying "Option Y" criteria. See IRM 5.8.3.7, Form 656 Application Fee, TIPRA Payments and Perfection, for examples of these situations. The COIC site will prepare Form 3210 for transmittal of the processable offer back to Appeals. The Form 3210 will include the following information:

    • List the specific periods with the TC 480

    • Identify an "Option Y" condition

    • Copy of 2515 (showing the designation of money; i.e., fee, periodic payment received, 20% or partial payment of 20%)

    • Non-compliance issues

    • Additional forms, fees, and/or payments

  10. It will be the responsibility of Appeals to resolve each TC 480 (e.g. input of TC 481, 482, 483) after Appeals concludes the offer investigation. The Form 2515 should show the IRS received date for the date of the payment.

    If… Then…
    It is determined that the case is under Appeals jurisdiction and the CDP condition is identified while the offer is being processed through COIC
    • The COIC site CDP coordinator will advise the AO/SO of the processability determination.

    • The AO/SO will generate and transmit via encrypted E-mail to the COIC site CDP coordinator the appropriate appeals processable and not processable letters.

    • The COIC site will delete the offer record from AOIC and load the fee information to the Appeals application fee screen of AOIC.

    • The COIC site will follow the procedures in IRM 5.8.3.4.2(2) (above) to process the letter and application fee.

    • COIC will change the offer number on the Form 13479, COIC Application Fee Tracking Report, to the Appeals RACS number.

    It is determined the case is under Appeals jurisdiction but the CDP condition is identified after the offer has been deemed processable and moved to a workable inventory COIC will:
    • Delete the offer record from AOIC.

    • Load the information to the Appeals application fee screen.

    Note:

    The application fee and initial offer payment should have already been applied at this juncture.

  11. Offers submitted directly to the Compliance employee, are occasionally identified as having an open CDP control. When this occurs, the COIC site CDP coordinator will research the Appeals Centralized database System (ACDS) to determine if the CDP is still open, and if a determination letter has been issued.

  12. If the CDP determination letter has not been issued or a withdrawal has not been signed and dated, the offer is considered to still be open and under the jurisdiction of Appeals.

5.8.3.4.4  (09-23-2008)
Exception Processing for Offers in Compromise Investigations Involving Taxpayers in Combat Zones

  1. The following procedures are instructions on handling those taxpayers identified as being located in a Combat Zone (CZ) area. This determination should be based on correspondence, case history entries, or telephone contact.

  2. Section 7508 postpones the time for performance of certain time-sensitive acts for the period of time that an individual serves in one of the three situations described below, plus the period of continuous qualified hospitalization attributable to an injury received while serving in one of these situations, plus the next 180 days:

    • Individuals serving in the Armed Forces in an area designated by the President of the United States as a CZ for purposes of section 112, or serving in support of such forces, including individuals serving in an area certified by the Department of Defense as being in direct support of military operations in a CZ, for which the person receives special pay for duty subject to hostile fire or imminent danger;

    • Individuals deployed outside the U.S. away from the individual’s permanent duty station while participating in an operation designated by the Secretary of Defense as a contingency operation (as defined in 10 U.S.C. § 101 (a) (13); or

    • Individuals serving in the Armed Forces in a qualified hazardous duty area.

  3. Offers that are received and deemed not processable due to the application of section 7508 relief should be worked following standard procedures. If any of the following situations exist, exception processing should be followed:

    • Offers that are received and deemed processable

    • Offers in which a Combo Letter was issued and CZ notification for section 7508 relief due to one of the above-described situations is received after the letter was issued

    • Offers in which a determination was made to accept, return, or reject the offer

    • Offers in which a return or rejection letter was issued prior to notification for section 7508 relief due to one of the above-described situations

  4. For all of the offer situations identified in paragraph (3) above, the following actions should be taken:

    • Prepare the Form 3244 or 4844 requesting input of TC 500 CC 56 on the taxpayer's account. Use the current date for the incoming call or the IRS received date for the correspondence. The case should be suspended for 120 calendar days without taking any further action and should be reassigned on AOIC to a designated or locally designated assignment number. Management should utilize the AOIC Follow-up Screen to monitor the progress on the case until the TC 500 is reversed.

    • The offer investigation may continue if there is a POA, or in the case of a joint offer, the spouse is able and willing to provide all substantiation.

5.8.3.5  (09-23-2008)
Processing Application Fees and Offer Payments/Deposits

  1. The Tax Increase Prevention and Reconciliation Act of 2005 (TIPRA) was signed into law on May 17, 2006. The new law changed the rules for the submission of OIC.

  2. The law stipulates that OIC's received on or after July 16, 2006 must include the application fee, and based on the offer terms, one of the following:

    1. Lump Sum Cash Offers – The submission of any lump-sum OIC should be accompanied by 20 % of the amount of the offer or a 656-A. The term "lump sum" means any offer of payments made in 5 or fewer installments.

      If… Then…
      A taxpayer submits a Lump Sum Cash offer and the terms are a single amount payable in 5 months or less Load the offer on the Terms Screen as a "Cash" offer
      The taxpayer submits a Lump Sum Cash offer and the terms are a single amount payable in more than 5 months Load the offer on AOIC Terms Screen as a "Deferred" offer

    2. Short Term and Deferred Periodic Payment Offers – The submission of any periodic payment OIC should be accompanied by the amount of the first proposed installment or a 656-A.

      Short Term Periodic Payment Offers Deferred Periodic Payment Offers
      If…
      The taxpayer submitted an offer payable in 6 to 24 months
      If…
      The taxpayer submitted an offer payable in the remaining time on the statutory period for collection
      Then…
      Load the offer on AOIC "Terms Screen" as a deferred offer
      Then…
      Load the offer on AOIC "Terms Screen" as a deferred offer

  3. Document the terms of the offer on the AOIC Terms Screen.

  4. If the taxpayer submits both the application fee and the required initial TIPRA payment (20 % or first installment) in one check, the $150 Application Fee will be entered first and the remainder will be applied as the payment amount. A decision concerning whether the submitted payment complies with the offer terms will not be made until a processability determination has been completed.

  5. Insufficient remittance of the required initial lump sum cash payment (20% of the offer amount) will be considered a perfection issue.

  6. Insufficient periodic payments will render the offer not processable and the offer will be returned to the taxpayer. Processing procedures are addressed in IRM 5.8.3.11, Types of Perfection.

  7. The required initial TIPRA payment (20% or periodic payment) will be applied to the taxpayer’s liability in all instances. These monies are not refundable to the taxpayer.

  8. Taxpayers may designate how these payments are to be applied to the tax liabilities. If the taxpayer does not designate how these payments are to be applied, the IRS will apply them to the tax liability with the earliest unexpired CSED.

  9. Application fees will continue to be refunded to the taxpayer on not processable offers.

  10. Qualified taxpayers may continue to submit Form 656-A for a waiver of the application fee. Taxpayers who qualify for a waiver of the application fee will also be exempted from all TIPRA payments. If, during the investigation, the OI determines the taxpayer does not qualify for the waiver, make one attempt to request the taxpayer submit the required initial TIPRA payment and application fee. If the taxpayer fails to respond, the offer will be returned as a processable return.

  11. Incoming offers will be sorted in the following categories:

    • Form 656 with check(s) for more than $150

    • Form 656 with check for $150 only and no waiver

    • Form 656 with waiver and a check for more than the $150 application fee

    • Form 656 with check for $150 and a waiver

    • Form 656 with waiver only

    • CDP (with checks)

    • Out of Area Transfers (with checks)

    • DATL or Form 656 L (with checks)

  12. If the taxpayer submits only the $150 application fee and does not submit the required initial TIPRA payment (any portion of 20% of a lump sum cash offer or the required initial payment of a periodic payment offer), the offer will be deemed not processable upon receipt, and will be returned. These offers must receive expedited processing to generate the return letter and update the AOIC history to meet the 24-hour deposit requirement.

  13. The following are procedures for immediate processing of the not processable returns due to receipt of the $150 application fee submitted with a personal check.

    1. Complete a separate Form 13479 for those offers to be returned based on the receipt of only the $150 application fee.

    2. Enter no more than 5 offers per 13479.

    3. Load onto AOIC in "U" status.

    4. Enter $150 in Column H of the Form 13479.

    5. Hand-carry the Form 13479 to the Campus Support Mail Team to get personal checks stamped as "non-negotiable."

      Note:

      COIC will use a "non-negotiable" stamp on personal checks when the taxpayer fails to submit the appropriate TIPRA payment or the application fee. The Form 13479 will be used for control purposes only and should be maintained as a record of the payment(s) received. The Form 13479 must also indicate the check(s) were stamped as "non-negotiable" and the date they were stamped. The checks must be stamped "non-negotiable" within 24 hours of receipt.

    6. Personal checks stamped "non-negotiable" will be returned to the designated COIC function employee housed in the Campus Support mail area.

    7. Personal checks stamped "non-negotiable" will be suspended by the COIC function and maintained in a locked file until the completion of the return package.

    8. Personal checks stamped "non-negotiable" and the offer package should be returned to the taxpayer through normal mail out procedures.

    9. The AOIC history must be documented indicating the check was stamped "non-negotiable" and include the date it was stamped.

      Note:

      Once the checks have been stamped non-negotiable and handled according to the procedures above, the offer package should be assigned to a PE for completion of the return letter and offer package.

  14. The following are procedures for immediate processing of the not processable returns due to receipt of the $150 application fee submitted with certified funds (money order, bank check, cashiers check, government check).

    1. Certified funds will be deposited upon receipt and processed through the normal work stream for both the clerical and process examiner procedures.

      Note:

      These payments must be deposited immediately to meet the 24-hour deposit requirement. Certified funds cannot be stamped "non-negotiable" and, therefore, cannot be held until the return letters can be generated.

    2. The AOIC history must be documented indicating the check was stamped "non-negotiable" and include the date it was stamped.

      Note:

      Once the checks have been stamped non-negotiable and handled according to the procedures above, the offer package should be assigned to a PE for completion of the return letter and offer package.

    3. Request a manual refund by preparing the Form 3753, Manual Refund Posting Voucher.

      Note:

      Form 3753 manual refunds on not processable offers will be processed according to normal manual refund procedures outlined in IRM 21.4.4, Manual Refunds.

    4. Prepare the offer package to be returned to the taxpayer.

  15. The following procedures will only apply if the processability determination and return package can be completed on an expedited basis and the offer package with the certified funds payment instrument can be returned to the taxpayer within 24 hours of receipt.

    1. Hand carry the certified funds payment instrument and return offer package to the Campus Support Mail Team within 24 hours of receipt. The Campus Support Mail Team is responsible for preparation and mailing of the certified package.

    2. The Form 13479 must be completed by entering $150 in Column H in red ink to indicate the payment was returned via certified funds to the taxpayer.

    3. The certified funds payment instrument must be maintained in a secured area while the processability determination is being made.

  16. If the processability determination and return package cannot be completed within 24 hours of receipt, the certified funds payment instrument must be deposited upon receipt and processed in accordance with the instructions below.

  17. Management must establish controls to ensure returned offer packages are associated with the "non-negotiable" payment instruments and processed in accordance to established procedures.

  18. It is possible the taxpayer may submit the $150 Application Fee, the required initial TIPRA payment, and a deposit with the Form 656. See IRM 5.8.2.7 for further discussion on what constitutes a deposit.

    • If submitted on one check, the required application fee, required initial TIPRA payment, and a deposit must be entered as one amount on the Form 13479.

    • If submitted on separate checks, the application fee, required initial TIPRA payment, and deposit will be entered on separate lines on the Form 13479.

  19. All checks must be deposited within 24 hours, with the exception of those personal checks submitted with offers deemed not processable.

    • The $150 application fee will be deposited to the 4710 Account using Form 13479.

    • The application fee will be applied to the tax liability with the earliest CSED.

  20. Once the offer is deemed processable, the process examiner will update AOIC changing the "N" to a "Y" and process the offer in accordance with established procedures.

  21. If the offer is deemed not processable after the check(s) is deposited, prepare the Form 3753, Manual Refund Posting Voucher, to manually refund the $150 application fee to the taxpayer. Once the offer is deemed not processable take the following steps:

    • Change the AOIC record to "N" status

    • Complete the Form 2515 (Show the IRS Received Date at the payment date)

    • Generate the return letter

    • Complete the Form 3753

    • Document the AOIC history that a 3753 was completed and processed.

    • Enter the comment "Refund from 4710 Account" on Form 3753 and attach a copy of the Form 13479 and Form 2515 as backup.

    • Prepare the offer package to return to the taxpayer;

      Note:

      Form 3753 manual refunds on not processable offers will be processed according to normal manual refund procedures outlined in IRM 21.4.4, Manual Refunds.

  22. The required initial TIPRA payment and the deposit (if applicable) will be deposited to the 4710 Account. Once a processability determination has been made, annotate the Form 2515 with the following abbreviations to move the payment from the 4710 Account to the taxpayer’s liability(s) as applicable.

  23. Form 2515 Annotations (Abbreviations) – COIC will use the following to annotate the Form 2515 beside the appropriate entry in the "Amount" column. The blank space at the bottom of the form may be used for any additional remarks.

    • Application Fee -------------------App Fee

    • Payment -----------------------------Pymt

    • Deposit-------------------------------Dep

    • Estimated Payment---------------ES

    • Refunded to Taxpayer------------RefTP (to be used when COIC prepares the 3753 to refund the Application Fee and sends it to Cincinnati for processing)

    • Designated Payment-------------DsgP (COIC will also indicate MFT and period)

  24. In all cases, the required initial payment and subsequent payments will be applied to the taxpayer’s account, whether the offer is deemed processable or not processable. These funds are non-refundable and should be moved immediately posted to the taxpayer’s account (either as designated by the taxpayer or to the Government’s best interest if not designated). This does not include deposits or application fees. Deposits and application fees may be refundable.

  25. If the taxpayer also submitted a deposit and the offer is not processable, the deposit should be refunded to the taxpayer. Prepare the Form 3753, Manual Refund Posting Voucher, to refund the deposit from the 4710 Account, and forward it to MOIC for processing. Annotate the AOIC history screen.

  26. If the amount submitted with the Form 656 exceeds the amount required, the entire amount will be treated as a non-refundable payment of tax, unless the taxpayer indicates on the Form 656 to treat the excess amount (less the $150 application fee if one check was submitted) as a deposit.

  27. If the taxpayer sends one check, the amount submitted exceeds the required amounts, and the taxpayer indicated how the payment should be applied (for example, as a deposit or an estimated tax payment), process the amount according to the taxpayer’s designation. Any payments other than the application fee, required TIPRA payment, or deposit must be processed on Forms 2424 with the appropriate transaction code and designated payment code (DPC). For example, an estimated payment will be a TC 430 (for IMF) or TC 660 (for BMF), instead of TC 670. This determination will be made by the PE when making a processability determination and applying payments on the Form 2515 using the IRS received date as the payment date.

  28. If the taxpayer submits multiple checks:

    • Process the $150 application fee check, the required initial TIPRA payment, and any deposit, on the Form 13479,

    • Additional payments submitted through individual checks will be processed on Forms 13479 and 3244 and processed under the manual deposit procedures.

    • Prepare a separate Form 13479 for these payments.

    • Hand carry the Form 13479 and attached Form(s) 3244 and check(s) to the Campus Support Mail Team for processing.

  29. The "If and Then" table below provides the criteria for processing on the above sorts:

    If you receive a… Then…
    Form 656, the $150 application fee and required initial TIPRA payment and the terms of the offer is lump-sum or periodic payment
    1. Load the offer in "U" status and complete the Entity screens.

    2. Document the case history with check application information, including the Batch Number.

    3. Complete the Form 13479 by entering the following: (1) Offer Number; (2) SSN/EIN; (3) Name Control; (4) Check Amount; (5) Check Number; (6) Check Type.

    4. Generate Form 2515, Record of Offer-in-Compromise for the total amount of the check(s).

    Form 656 with the $150 application fee and no required initial TIPRA payment (20% or first installment payment) Offers received with a check for the $150 application fee only are deemed not processable upon receipt and will be sorted by the clerical function during the "fine" sort.
    1. Load the offer in"U" status.

    2. Update the AOIC history documenting that the offer is not processable.

    3. Complete the Form 13479 for a not processable return.

    4. If the taxpayer submitted a personal check, send the Form 13479 and check to the Campus Support Mail Team to stamp the personal check as "non-negotiable" as appropriate.

    5. If the taxpayer submitted certified funds (money order, certified check, etc.) the funds will be deposited and the offer worked through normal procedures.

    Form 656 from an individual taxpayer with both a $150 application fee and a signed Form 656-A certification, and the required initial TIPRA payment
    1. Complete the AOIC Entity Screen and the Form 13479 to treat the $150 and the TIPRA payment a deposit.

    2. Prepare the Form 2515 designating the payment(s) as a deposit.

    3. Complete the AOIC Application Fee screen and input "Li" in the "Waiver Criteria" field.

    Note:

    If during investigation, the offer examiner determines the taxpayer does not qualify for the waiver, request the payments be applied to the liabilities, and continue working the offer.

    Form 656 from an individual taxpayer with both a $150 application fee and a signed Form 656-A certification, and no required initial TIPRA payment
    1. Complete the AOIC Entity Screen and the Form 13479 to treat the $150 as a deposit.

    2. Prepare the Form 2515 designating the $150 as a deposit.

    3. Complete the AOIC Application Fee screen and input "LI" in the "Waiver Criteria" field.

    Note:

    If during investigation, the offer examiner determines the taxpayer does not qualify for the waiver, request the taxpayer submit the required initial TIPRA payment. Allow a reasonable amount of time to respond. If the taxpayer does not respond with the required payment, the offer will be a processable return. If the taxpayer submits the payment(s), continue working the offer.

    Form 656 with a signed Form 656-A certification (instead of the $150 application fee and required initial payment) Complete the AOIC Application Fee screen and input "LI" in the "Waiver Criteria" field.

    Note:

    If during investigation, the offer examiner determines the taxpayer does not qualify for the waiver, request the taxpayer submit the required initial TIPRA payment and application fee. Allow a reasonable amount of time for a response. If the taxpayer does not respond with the required payment and fee, the offer will be a processable return. See IRM 5.8.4.7.1(4).

    CDP Form 656
    1. Complete the Form 13479 by entering the following: (1) RACS number; (2) Offer Number; (3) SSN/EIN; (4) Name Control; (5) Check Amount; (6) Check Number; (7) Check Type; (8) The $150 Application Fee; (9) Amount of the required initial TIPRA payment and deposit, if any.

    2. Prepare the Form 2515

    3. Complete the CDP AOIC Remittance Screen

    4. Process in accordance to current guidelines

    5. Document the AOIC history with payment application information

    Out of Area Transfers
    1. Process according to the procedures outlined above, as appropriate.

    2. Make the processability determination and apply the initial TIPRA payment to the taxpayer's liability, as appropriate

    3. Transfer to the correct area office

    DATL offer (Form 656 L) for a TFRP only liability with a separate application fee DATL offers (Form 656-L) are exempted from application fees and all TIPRA payments. Any fee or payment will be treated as a deposit and processed on the Forms 13479 and Form 2515.
    DATL offer (Form 656 L) for a TFRP only liability with a single remittance that represents both an application fee and a deposit.
    1. Apply the entire amount as a deposit to the offer.

    2. Complete the Form 13479

    3. Prepare Form 2515

    Note:

    DATL offers are still exempted from fees and payments. Any fee or initial payment will be treated as a deposit.

    Note:

    DATL offers (and any other manually monitored offer such as CDP or DOJ) require the same RACS numbering scheme in place of the offer number on the Form 13479, COIC Remittance Tracking Report and Form 2515 as outlined in IRM 5.8.3.4.3, above.

  30. Subsequent payments (periodic payment offers) made during the offer investigation must be deposited within 24 hours of receipt using Form 3244 and in accordance with the Discovered Remittance procedures outlined in IRM 3.8.46.1, Discovered Remittances.

    Note:

    Subsequent installment payments of a periodic payment offer are non-refundable and should be applied to the earliest tax liability with the earliest CSED or as designated by the taxpayer.

  31. Process the check through the Manual Deposit function at the Cincinnati Submission Processing Center.

  32. Forward to the Campus Support Mail Team with instructions to process the check through manual deposit.

  33. If the payment is submitted on Form 656-PPV, Partial Payment Voucher:

    • Process the payment as described above

    • Indicate on Form 656-PPV the application of the payment

    • Photocopy Form 3244 and Form 656-PPV to be included in the case file

    • Forward the copies of Forms 656-PPV and 3244 to the correct inventory/employee assignment code

    • Forward the original Forms 3244 and 656-PPV with the check to the mail team

    • Document the case history

5.8.3.5.1  (09-23-2008)
Completing the Form 13479, COIC Remittance Tracking Report

  1. The COIC sites must prepare Forms 2515 and 13479.

  2. The checks and Form 2515 will be associated with the applicable Form 13479 and forwarded to the Campus Support Mail Team within 24 hours of receipt.

    Note:

    Deposit guidelines require that all deposits be made with 48 hours of the IRS received date. If there is a delay between the IRS received date and the COIC received date (i.e. a late receipt from a field office), document the AOIC history with the reason for the delay.

  3. A Form 2515 must be generated for each offer listed on the Form 13479, which is used to apply the related checks to the 4710 Account. Each check submitted by the taxpayer will be listed on separate lines of the Form 2515. A copy of all Forms 2515 must accompany the Form 13479 and a file copy must remain with the offer until a processability determination has been made.

  4. Load the offer on AOIC in "U" status and complete the AOIC entity screen with the required information.

  5. The PE making the processability determination will be responsible for:

    • Correcting the entity on both AOIC and the Form 2515

    • Matching the entity information on IDRS

    • Forwarding the corrected Form 2515 to accounting

    • Load the offer on AOIC and complete the AOIC Entity Screen with the required information

  6. The taxpayer entity must be verified on IDRS. If the entity information on the Form 656 does not match with the entity information on IDRS, an INOLE print must be attached to the Form 2515. The PE making the processability determination is responsible for correcting the entity information on both AOIC and the Form 2515, and forwarding a corrected Form 2515 to Accounting.

  7. In order for processing transactions, such as TC 480 and 670 to post to the Master File, the entity on the input document must match the name control and TIN on IDRS. If it does not, the transaction will go unpostable. COIC is responsible for correcting all unpostable conditions.

    Note:

    It is critical that the AOIC record be corrected to match the entity information on IDRS.

  8. Document the AOIC history defining the discrepancies found, and how the AOIC record was corrected.

  9. Do not edit the entity information on the Form 656. This is a perfection issue that must be resolved before acceptance of the offer.

  10. Some examples of the most common reasons for entity discrepancies are:

    • A woman changes her name due to either a marriage or a divorce, and fails to change her name with the Social Security Administration (SSA).

    • A taxpayer used a nickname or alias.

    • Incorrect spelling of foreign names or a reversal of the foreign name.

    • An out of business or incorrect business name entered on the Form 656.

      Example:

      Mrs. taxpayer is now divorced from Mr. taxpayer, and has changed her name back to her maiden name. The AOIC record, and the Form 2515 must reflect her maiden name with her married name in parenthesis. All input documents (Forms 2424, 3573, etc.) generated from AOIC must reflect the prior name control for transactions to post to Master File. Underline the IDRS name control on the Form 2515. Example: Maiden Name Here (Mrs. TP Married Name here).

  11. Individual name changes cannot be made by the IRS. This can only be corrected by the SSA. In order to correct the entity record, the taxpayer must notify SSA. Once SSA makes the correction, IRS records will be corrected during the periodic downloads.

  12. Business name changes may be corrected through the Entity function in Accounts Management. Entity establishes the business entity when the taxpayer applies for an Employer Identification Number (EIN) on the Form SS-4. Refer to IRM 1.7.13, business Tax Returns and Non-Master File Accounts - Assigning Employer Identification (EIN), for additional guidelines in determining the appropriate business name.

  13. Offers with remittances will be batched with the Form 13479 for processability determinations. Each check should be put on separate lines of the Form 13479. Offers submitted with separate remittances for the application fee, required initial TIPRA payment, and a deposit will have entries on three lines on the Form 13479, while an offer submitted with a single remittance that combines the application fee, required initial TIPRA payment, and deposit will have only one entry.

    Note:

    Batch integrity must be maintained throughout the processability determination.

  14. COIC will batch the checks, attach the associated Forms 13479 and Forms 2515, and forward to the Campus Support Mail Team within 24 hours of receipt of the offer. Checks will be processed through the Paper Check Conversion (PCC) system and deposited upon receipt by the Campus Support Mail Team.

    1. All payments (application fee, 20% of a lump sum cash offer or first installment of a periodic payment offer, and deposit) will be deposited to the 4710 Account.

    2. With the exception of deposits, all remittances will be moved from the 4710 Account and applied as payments to taxpayers’ liability accounts once a processability determination has been made.

  15. No more than 5 offers should be entered on a tracking sheet.

    Note:

    CDP offers will be handled and processed as priority offers. There must be no more than 5 CDP offers per Form 13479.

  16. Complete Forms 13479 as follows:

    1. Column A: Enter the AOIC offer number

    2. Column B: Enter the taxpayer SSN/EIN

    3. Column C: Enter the taxpayer name control

    4. Column D: Enter the Money Order/Check amount

    5. Column E: Enter the Money Order/Check Serial Number

    6. Column F: Enter the acronym for the type of payment instrument:

      Payment instrument Acronym
      Money Order MO
      Personal Check PC
      Cashier Check CC
      Bank Check BC
      Government Check GC

    7. Column G: Enter the amount of any miscellaneous payment (e.g. ES payment)

    8. Columns H: Check whether the offer was determined to be not processable and the check was either a negotiable or not negotiable return.

    9. Column I: Secure the initials and date of the Campus Support person receiving the 13479.

  17. Completed Forms 2515 and 13479 and the attached checks must be hand carried to the Campus Support Mail Team for deposit.

  18. Secure the Campus Support Mail Team employee’s initials and date on the Form 13479 before releasing the form and related checks to them.

  19. The combined entries in Columns G and H on the Form 13479 must equal to the amount entered in Column D. The Forms 2515 and 13479 must be accurate before being released to the Campus Support Mail Team. The Campus Support Mail Team will complete processing and deposit of the checks in accordance to their IRM procedures. No further interaction between COIC and the Campus Support Mail Team is necessary once the Form 13479 and the related checks are released into their possession unless the Mail Team detects an out of balance situation with the Form 13479 and related checks. Resolution of all out of balance situations are the responsibility of COIC.

  20. Management is responsible for establishing controls for checks and balances to ensure Forms 13479 are prepared correctly and balanced in all columns before releasing them to the Campus Support Mail Team. All out of balance conditions must be resolved by COIC prior to releasing the forms to the Campus Support Mail Team.

    Note:

    COIC is responsible for resolving all outstanding issues on the application fees and the required initial TIPRA payments. MOIC performs a monthly trial balance on the 4710 Account. If the account fails to balance, MOIC will consult with COIC to resolve any outstanding issues.

  21. Occasionally, a check may be encoded for an amount other than what was written by the taxpayer. If notified by Accounting that a check was encoded for the wrong amount and negotiated for that amount, COIC will coordinate with MOIC to ensure the Form 2515 and the AOIC Deposit Screen are corrected for the amount of the negotiated check. If the amount results in an underpayment of either the application fee or initial TIPRA payment, follow procedures for securing the underpayment defined in this IRM.

    Note:

    All requests for changes on AOIC due to encoding errors must be reported to the Compliance Services headquarters program analyst for correction.

  22. All offers must have a processability determination made within 14 calendar days of the IRS receipt date.

  23. Upon assignment to the PE, the manager will ensure that the "PE Received Date" and "PE Assignment Number" fields on the Form 13479 are accurately completed within the required timeframe.

  24. Once a processability determination has been made, the PE will annotate the file copy of the Form 2515 for the application of payments, if different from the original annotations made when the Form 2515 was generated.

  25. The TIPRA regulation allows the taxpayer to designate application of the required initial payment, periodic payment, and all subsequent payments. The $150 application fee and deposits cannot be designated. Remittances will be applied as designated, if the request is in writing. Once the taxpayer requests designation of the payment, the payment cannot be moved at a later date. Document the AOIC history.

    If… Then…
    The payment is designated The PE will annotate the payment designation according to the taxpayer’s instruction
    The payment is not designated MOIC will apply the payment to the taxpayer’s liability account that is in the best interest of the Government

  26. Once a processability determination has been made, the PE will be responsible for accurately completing the Form 2515. The PE will indicate on the Form 2515 (using the appropriate abbreviations) movement of the application fee and required initial payments from the 4710 account to the taxpayer's liability, if changes have been made from the original application.

  27. Once a processability determination has been made on all the offers listed on the Form 13479, the PE will complete the "PE Completion Date" field.

  28. If the offer is deemed not processable, the PE will:

    • Update AOIC to"N"

    • Annotate the Form 2515 to apply the required initial payment as indicated, and to refund the application fee.

    • Prepare the Form 3753 to manually refund the application fee.

      Note:

      Form 3753 manual refunds on not processable offers will be processed according to normal manual refund procedures outlined in IRM 21.4.4, Manual Refunds.

    • The required initial TIPRA payment will be applied to the taxpayer’s liability account. If the required initial payment was designated by the taxpayer, the PE will record how the payment is to be applied.

    • Document the AOIC history.

  29. Management must establish controls for checks and balances to ensure all Forms 13479 are prepared correctly and balance to all Forms 3753 and 2515 before forwarding for processing.

  30. All Forms 3753 must be signed by the COIC manager, and forwarded to Accounting for processing, while all Forms 2515 will be forwarded to MOIC for processing. All out of balance situations must be resolved by COIC prior to forwarding the attachments to the appropriate area for processing.

  31. Occasionally, a payment may have been erroneously applied to the wrong account or offer. If a correction is discovered while the TIPRA payment(s) is still in the 4710 Account, prepare a Form 3809, Miscellaneous Adjustment Voucher, to transfer the money.

    • Record on the debit side "4710 Account," the offer number, and the TIN that the money is to be transferred from.

    • Record on the credit side "4710 Account," the offer number, and TIN that the money is to be transferred to.

    • Forward the Form 3809 to Cincinnati Accounting along with corrected Forms 2515.

    • Document the AOIC history(s).

  32. Due to the nature and complexity of payment processing and the coordination required between MOIC and Accounting to resolve problems it will be the responsibility of COIC to provide support to other functions; such as, field offices, Appeals, and DOJ, with payment posting problems. Referrals will be received on the Form 4442. These referrals must be controlled and handled by a designated unit within COIC.

  33. COIC will be responsible for correcting problems and responding to the appropriate office on the actions taken to resolve the issue.

  34. COIC in coordination with MOIC is accountable and responsible for posting all TIPRA payments and resolving all posting problems.

5.8.3.5.2  (09-23-2008)
Processing Forms 13479, COIC Remittance Tracking Report, After Processability Determinations

  1. Forms 13479 will be returned for processing of the attached Forms 2515 and 3753 after processability determinations have been made.

  2. All completed Forms 13479 will be retained in COIC and filed in "batch number" order.

  3. If the offer was determined to be processable, forward the related Forms 2515 to MOIC for processing with a copy of the Form 13479. The Form 13479 serves as the transfer transmittal.

  4. If the offer was determined to be not processable, forward the related Form 2515 and Form 3753 to MOIC for processing with a copy of the Form 13479. The Form 13479 serves as the transfer transmittal.

    Note:

    All forms should be forwarded to MOIC on an expedited basis.

  5. The COIC sites will retain processable offers for further OIC processing and assignment.

  6. Not processable offers (with the exception of offers returned because only the $150 application fee was submitted with a personal check) will be returned to the clerical function with the associated Forms 13479, 2515, and 3753. The PE will prepare the return letter and envelope for mail out. The following actions must be taken:

    • Date and sign the return letter

    • Include with the letter and any other associated documents

    • Seal the envelope for mail out

    • Close with final disposition 10 on AOIC

    • Include the Form 656

    • Return to the clerical function to be mailed

    Note:

    If the offer is being because the taxpayer submitted only one $150 personal check, do not seal the envelope. The clerical function must associate the check with the offer package before it is returned.

5.8.3.6  (09-23-2008)
Dishonored Payments

  1. For payments processed through PCC, Cincinnati Accounting receives the initial notification of a dishonored OIC payment from the Federal Reserve Bank though the Electronic Verification and Image Services (ELVIS) automated system. The Cincinnati Dishonored Check Unit will notify the taxpayer by mailing them a copy of the dishonored check and the Form 12993-A, Check for Offer in Compromise Payment Not Accepted by Bank.

  2. Cincinnati Accounting will fax copies of the dishonored payments to the COIC site that originated the Form 13479.

  3. Upon notification of a dishonored application fee and/or TIPRA payment, the site will determine the current AOIC offer assignment by querying the offer number annotated on the upper left hand corner of the check. For Appeals CDP offers, see IRM 5.8.3.6.1(3).

    Note:

    Due to AOIC programming, only the assigned office can gain access to the "Action CD" field of the "Application Fee" screen to input the dishonored check status.

  4. If the payment has been moved from the 4710 Account to the Master File, the Dishonored Check Unit will reverse the payment with a TC 671. If COIC or MOIC fail to receive notification of the dishonored payment, the dishonored check can also be identified by the posting of a TC 671 on IDRS.

  5. Upon notification of a dishonored application fee and/or TIPRA payment, the offer will be immediately returned to the taxpayer with the appropriate AOIC letter for a dishonored check. Document the AOIC history with the following information:

    • Which check(s) (application fee, TIPRA payment, or both) was returned

    • The check number, and date the check was dishonored

  6. If the payment was dishonored while still in the 4710 account, Accounting will annotate their copy of the Form 2515 as appropriate.

    If… Then…
    the dishonored check was a deposit notify MOIC, and continue investigation of the case.
    the dishonored check was for either the application fee or TIPRA payments notify MOIC, and stop investigation of the case.

  7. If the taxpayer or their representative offers to replace the dishonored check and requests reconsideration of their offer, contact by the taxpayer or their representative must be made within 10 days of the date of the initial AOIC return letter. The replacement payment must be in the form of certified funds (money order, cashier check, etc.) and received within a reasonable amount of time. See IRM 5.8.7.3 for reconsideration procedures.

  8. The taxpayer must be informed that the offer will not be reconsidered if the payment is not made with certified funds. A due date for receipt of the payment must be provided to the taxpayer or their representative. Document the case history. It may be necessary to advise the taxpayer or their representative to submit the payment by overnight mail. In those cases, it should be mailed to either of the following addresses:

    Brookhaven:

    Mail Stop 681, PO Box 9011, Holtsville, NY 11742

    Memphis:

    AMC-Stop 880, PO Box 30834, Memphis, TN. 38130-0834

  9. To ensure proper handling, advise the taxpayer to include a letter requesting reconsideration of the offer.

  10. If the payment was dishonored while still residing in the 4710 Account, the payment should be processed through established deposit procedures. A copy of the Form 2515 must be forwarded to the appropriate MOIC function. Clearly indicate on the copy of the Form 2515 that the payment is a replacement for a dishonored check. MOIC will load the payment on the AOIC deposit screen once the AOIC record is reloaded. MOIC is responsible for ensuring the payment is applied to the Master File as originally intended.

    Note:

    The offer will be reloaded, and a new offer number will generate. The new Form 2515 will reflect the new offer number. Cross reference the original offer number in the AOIC history, and in the remarks section of the Form 2515 to ensure Accounting is aware there may be two Forms 2515 with different offer numbers for the same taxpayer.

  11. If the payment was dishonored with a TC 671 on the Master File, prepare a Form 3244 to post the payment as a replacement for the dishonored payment.

  12. Upon receipt of the replacement payment, the employee that processed the payment must reload the offer on AOIC, if appropriate. The employee will also be verify if the payment was received within the established deadline as annotated in the AOIC history. If the payment was received within the established timeframe, continue working the offer. If the payment is not received by the specified due date, the payment will be processed in accordance with TIPRA payment requirements, and the case will not be opened as a reconsideration. See IRM 5.8.7.3 for reconsideration procedures.

5.8.3.6.1  (09-23-2008)
Centralized Offer in Compromise Procedures for Dishonored Payments

  1. If the offer is still assigned to a COIC site, COIC will immediately cease processing the associated offer, update the Automated Offer in Compromise (AOIC) "Application Fee" screen by entering "I" in the "Action Cd" field and return it to the taxpayer, utilizing letter option "RET-AA" .

  2. If the offer is assigned to an Area office, COIC will telephone the employee assigned the offer (or the manager of the assigned function, if no individual is specified on AOIC) to advise of the dishonored payment. Once contact is made with the assigned area employee or manager, COIC will fax a copy of the dishonored check to include in the case file and document AOIC to indicate the information was communicated and to whom.

  3. If the case was processed as an Appeals CDP offer, COIC should query ACDS to determine which Appeals employee is assigned the case. COIC will telephone the Appeals employee to advise of the dishonored check and fax a copy to include in the Appeals case file. COIC will update the "Appeals Fee Screen" application of AOIC by entering "I" in the "Action Cd" field.

    Note:

    Appeals CDP cases can be identified by the application fee number noted on the upper left corner of the check.

  4. If notification of the dishonored check occurs after the offer was closed on AOIC, the designated AOIC liaison within the COIC site will contact the Headquarters AOIC analyst to correct the application fee record of the closed offer.

5.8.3.6.2  (09-23-2008)
Area Office Procedures for Dishonored Checks

  1. Upon notification by the COIC site of a dishonored check, the OS (or manager of the assignment function, if the offer is not assigned to an individual) will immediately:

    • Cease investigation of the offer

    • Update the AOIC Application Fee screen by entering "I" in the "Action Cd" field

    • Return the offer to the taxpayer utilizing letter option "RET-AA"

5.8.3.6.3  (09-23-2008)
Notification of Dishonored Application Fee Check After Issuance of the Rejection Letter

  1. If notification of the dishonored OIC application fee check occurred after issuance of a rejection letter, in addition to procedures in IRM 5.8.3.6.1 and 5.8.3.6.2 above, the employee should:

    • Date the return letter 31 days from the date of the rejection letter.

    • Include the open paragraph "RET-M" with the following language: "As a result, your request for appeal has been dismissed."

      Note:

      This should only be used in those cases where a request for an Appeal was received within the 30-day appeal period.

    • Close the case on AOIC as a return using the mail date of the return letter and AOIC final disposition code "10."

5.8.3.7  (09-23-2008)
Form 656 Application Fee, TIPRA Payments, and Perfection

  1. Taxpayers are required to include one application fee and TIPRA payment or a Form 656-A for each Form 656 submitted. The table below is intended to assist in identifying a processable offer for application fee purposes and provide guidance on advising the taxpayer when more than one Form 656 application fee, initial TIPRA payment, or Form 656-A should be submitted. In the following scenarios, the status of the taxpayer is not relevant (e.g., married, separated, or divorced). The general rule is that there should only be as many Forms 656 as there are entities seeking to compromise. The following scenarios assume all processability criteria (other than for the application fee) are met.

    Scenario Procedures
    1) Two TPs have joint liabilities only. The TPs jointly submit one Form 656 and one $150 application fee and TIPRA payment. One offer was submitted therefore one application fee and TIPRA payment is required.
    2) Two TPs have joint liabilities only. The TPs submit two Forms 656 but only one check for the $150 application fee and TIPRA payment without a signed Form 656-A. Two offers were submitted therefore two application fees and TIPRA payments are required.
    • Follow procedures in Scenario 3 below.

    3) Two TPs have separate liabilities only. The TPs submit two Forms 656 but only one $150 application fee and TIPRA payment (without a signed Form 656-A). Two offers were submitted therefore two application fees and TIPRA payments are required. The PE must secure a copy of the remittance to make the appropriate determination.
    • If it can be determined which TP paid the application fee (i.e., a personal check drawn on the account of one of the taxpayers), the offer from the TP that paid the fee is processable. The second offer should be returned as not processable because the TP did not submit the required application fee and TIPRA payment.

    • If each TP contributed a portion of the application fee and/or TIPRA payment (e.g., each submitted a personal check for $75, and a portion of the TIPRA payment), then neither TP has paid the appropriate fee or TIPRA payment, and both offers should be returned as not processable.

    • If it cannot be determined which TP paid the application fee and/or TIPRA payment, treat it as though half were submitted by each individual. Return both offers as not processable, addressing it to the party with the primary SSN on the liability.

    4) Two TPs have joint liabilities and one or both of the TPs also have separate liabilities. The TPs submit one Form 656 listing both the joint and separate liabilities and only one $150 application fee and TIPRA payment (without a signed Form 656-A). Although it is the policy of the Service to require two offers when TPs have both joint and separate liabilities, the offer submitted in this scenario is processable. However, the Service will require the taxpayer to perfect the original offer by submitting one new offer that list only the joint the liabilities. In this instance, the new offer will require a second fee and initial payment. When requesting the perfection of an offer that requires the submission of a second offer, send the TPs two Forms 656:
    • Prepare an "amended/revised" Form 656 by completing items 1 through 5 with the entity and tax liability information of the individual with the primary SSN on the joint liability. Include both joint and separate liabilities in item 5. Annotate the original offer number on the top of the "Amended/Revised" Form 656.

    • Prepare a second Form 656 by completing items 1 through 5 with the entity and tax liability information of the individual with the secondary SSN on the joint liability. Include both joint and separate liabilities in item 5. Annotate the top of the Form 656 in red "Related to Offer Number ________" , inserting the number of the original offer. This will help identify that the offer submitted in response to a perfection request.

      Note:

      Clerical units should be aware that new offers received in the PO Box designated for response correspondence must keep all correspondence and attachments associated with the offer to assist in the identification of the related offer.

    • Include Option "Y" in the combo letter

    • Include Form 656-A and the copy of the original Form 656 with the combo letter

    If the TPs refuse to perfect the offer, the Service will return the offer without any further consideration.
    5) One Form 656 is submitted that includes both corporation or partnership and individual liabilities, but only one $150 application fee and TIPRA payment (without a signed Form 656-A) for the individual. Follow the procedures outlined in Scenario 4 above.
    6) Two taxpayers have joint liabilities and either or both of the taxpayers also have separate liabilities. The taxpayers submit two Forms 656 listing the joint liability on one and the separate liability on the other, but only one $150 application fee and TIPRA payment. Since the taxpayers submitted two offers, they require two fees and TIPRA payments. Only load the joint Form 656, treating it as processable and including the separate liabilities on the MFT screen. Follow procedures in Scenario 4 above.

5.8.3.8  (09-23-2008)
Centralized Offers in Compromise Processability Determinations

  1. COIC sites are solely responsible for determining offer processability. See IRM 5.8.3.4.1, Determining Processability, for processability criteria. To accomplish this, PE's must take the following actions:

    1. Determine if the taxpayer is in bankruptcy.

      Note:

      If the taxpayer fails to indicate the date of dismissal or discharge on the Form 433–A or Form 433–B, bankruptcy should be verified using IDRS, Automated Insolvency System (AIS) and Public Access to Court Electronic Records (PACER) before returning as not processable.

      Circumstance... If... Then...
      Upon receipt of an initial offer with an application fee and TIPRA payment IDRS research shows an open TC 520 with an appropriate bankruptcy closing code is present on any liability Follow current procedures to refund or return the application fee and TIPRA payment, as appropriate
      Upon receipt of a subsequent periodic payment, and there was previously no open TC 520 with a bankruptcy closing code present on any liability at the time the offer was deemed processable IDRS research now shows an open TC 520 with a bankruptcy closing code present on any liability Follow current procedures to refund or return the application fee and TIPRA payment, as appropriate
      During the investigation an open TC 520 with a bankruptcy closing code is discovered on any liability The posted petition date was after the receipt of the original offer or subsequent periodic payments Contact the local Insolvency function for instructions on handling the application fee and payments.

    2. The following closing codes can be used to identify when a taxpayer has filed bankruptcy: 60 – 67, 81, 83, and 85 – 89. See Document 6209, IRS Processing Codes and Information, for additional information.

    3. Check for any freeze codes such as: -Y (offer in compromise), -W (litigation), -Z (Criminal Investigation), -A (duplicate return), -V (bankruptcy), -L (AIMS) that may require special action. Freeze codes indicating CID, bankruptcy, Exam issues (i.e. AIMS), duplicate return filed, other litigations should be worked in accordance to guidelines in this IRM.

    4. Check all SSN, EIN, and ITINs known or found for the taxpayer. At a minimum check the following IDRS command codes: ENMOD, INOLES, CFINQ, BMFOLI, SUMRY, and IMFOLI. If any data is found, print and include it in the file. Also, research IDRS command codes TXMOD AND FFINQ for additional data, but it is not necessary to include printed copies in the file.

    5. Verify that the taxpayer has submitted the appropriate Form 656, Form 433-A and/or Form 433-B.

    6. Verify the taxpayer has submitted the application fee, required TIPRA payment, or signed Form 656-A for each offer submitted.

    7. Document AOIC of any findings.

  2. Review AOIC and prior case histories for any previous offers. Document the current case history with the findings. This will allow the OI to determine upon initial analysis if the offer was submitted "Solely to Delay Collection." See IRM 5.8.3.19, Offers Submitted Solely to Delay Collection.

5.8.3.9  (09-23-2008)
Not Processable

  1. When returning the offer as not processable, the return letter should specify all reasons for the determination.

  2. If the offer is not processable:

    1. Change the AOIC "Proc Cd" field from "U" to "N" status.

    2. Prepare the return letter.

    3. Stamp the Form 656 with "RETURN" in red (or circle the date in red if a red ink stamp is not available) and write the date that the offer was determined to be not processable.

    4. Cross out all IRS received dates with a red"X."

    5. In addition to identifying the reason(s) for the determination, also address any issues concerning combined joint and separate liabilities, if appropriate; for example, individual and corporate or partnership liabilities on one Form 656. In those cases include Option "AF" in the return letter.

    6. Annotate the AOIC history with the payment information, specifying the reason(s) for the not processable determination.

    7. Annotate or update the Form 2515 indicating the offer was not processable and the application fee of $150 should be refunded to the taxpayer.

    8. Prepare the Form 3753, if applicable.

    9. Associate the Forms 3753 and 2515 with the related Form 13479.

      Note:

      The entries on the Forms 2515 and 3753 must be equal to the check(s) amount(s) recorded in Column D on the form 13479. The Form 13479 and associated documents should be returned to COIC clerical for processing.

    10. Forward the Form 13479 to the Clerical Staff for processing.

    11. Do not sign the Form 656.

    12. Managers and journey level PE's may sign and date the letter and close the case on AOIC with a final disposition code of 10

    13. Send the Form 656, the return letter, Pub 1 and 594 to the taxpayer along with all other documents originally sent. If a POA is present, send the representative a copy of the letter. If disclosure issues exist, use the appropriate paragraph to indicate this in the return letter, and do not send a copy to the representative.

    14. If a Form 656 was forwarded by an RO and is not processable, the COIC site should also forward the Form 657 and a copy of the not processable letter to the approving official of the Form 657.

  3. Caution should be exercised to ensure that no IDRS prints or other internally generated documents are sent to either the taxpayer or the POA. All internal documents should be destroyed. Nothing is required to be maintained in local closed files on these cases because this information is available from IRS systems.

  4. If the offer was originally determined processable and the application fee was deposited, but it was later concluded that this determination was made in error, processing should stop. The case should be closed using not processable procedures defined above. In these cases, it is important to ensure the "N" is input on AOIC to reverse the TC 480(s). This will result in the generation of a TC 483 posting to the appropriate modules, and a refund of the $150 application fee.

5.8.3.10  (09-23-2008)
Processable

  1. An OIC is considered pending when a delegated IRS official signs and dates the Form 656 in the appropriate section. This date is the official offer pending date.

    Note:

    The pending date entered on AOIC must match the date the delegated official signed the Form 656. This date must also match the TC 480 date when it posts to IDRS.

  2. If the offer is processable:

    1. Sign and date the waiver on Form 656.

    2. Change the "Proc Cd" to a "Y" (processable).

    3. Complete the AOIC Application Fee Screen.

    4. Complete the MFT and "Terms" screen on AOIC.

      Note:

      The MFT screen must reflect the liability(s) at the time the offer was submitted. Do not update the liability(s) to reflect TIPRA payments, during the investigation. The exception would be if the change was due to abatement, another assessment, or a refund offset. In this case, additional tax period(s) may be added at any time.

    5. Include K-Data or a current IDRS print showing the liabilities at the time the offer was submitted, with each case file.

    6. Annotate in the remarks section of the Form 2515 the payment application (e.g., 20% lump sum, first periodic installment, $150 application fee, and any deposit, if applicable).

      Note:

      If the taxpayer designated application of the payment, enter the appropriate information in the remarks section of the Form 2515. If the taxpayer also submitted a deposit separate from the required TIPRA payment, split the payment as requested. Enter the information according to the offer terms and annotate the difference as the deposit. Only the application fee and required TIPRA payment will be applied to the taxpayer’s liability account. The deposit will remain in the 4710 Account until a determination is made; that is, the offer is accepted, rejected, or returned.

    7. Associate the Forms 2515 with the related Form 13479 and retain a copy in the case file.

      Note:

      The entries on the Form 2515 must equal to the check(s) amount(s) recorded in column D on the Form 13479. The Form 13479 and associated documents should be returned to COIC clerical for processing.

    8. Document the AOIC history with the payment type and application of the funds.

      Example:

      One check received in the amount of $650. Applied monies in the remittance as follows: $150 application fee; $300 payment; $200 deposit.

    9. On all IMF cases enter "P" if the offer is for the primary taxpayer of the controlling TIN on the entity, enter "S" if the offer is for the secondary taxpayer, or "B" if both husband and wife are making a joint offer. If only one party of a joint liability is submitting the offer, remove the"Y" from the MFT screen. This will take the case out of Status 71.

      Note:

      If tax periods are in status 60 (see "Exception" below), 61, 53 , or if the Form 657 indicates that no TDAs are to remain in the field, remove the "Y" on each tax period on the MFT screen. DO NOT change the status of those accounts, unless the taxpayer has defaulted the installment agreement.

      Exception:

      The status code may be changed on the following cases: Status 60 – if the offer was submitted under the criteria for Periodic Payment. Status 53 – with Closing Code "03" (unable to locate), Closing Code "12" (unable to contact)]

  3. Generate the Full Pay Worksheet from AOIC and retain a copy in the case file.

  4. Communication with the taxpayer and/or authorized representative may be necessary to perfect the offer while it is pending. This communication may be completed by letter, fax, phone, or personal contact.

    If processable and… Then…
    The offer requires perfection due to an insufficient number of Forms 656, application fees, required initial TIPRA payments (i.e., the remainder of the required 20% of a lump sum cash offer), or unfiled returns Except in the examples in IRM 5.8.3.7, below, send the combo letter to request the following information:
    • Correct number of Forms 656 and fees (Option "Y" perfection)

    • Correct amount of the required initial TIPRA payment(s)

    • Any required financial substantiation

    • Any unfiled returns

    • Any additional Form 656 perfection, including incorrect or old Form(s)

    • Assign to "5100"

    The offer does not need perfection in the following categories and meets the criteria for field transfer:
    • Option "Y"

    • Unfiled return

    Note:

    See IRM 5.8.2.2 and IRM 5.8.3.13, for additional information.

    Immediately reassign the case on AOIC and ship to the appropriate area office.
    The offer does not need Option "Y" perfection and qualifies under the "Screen For Obvious Full Pay" procedures.

    Note:

    See IRM 5.8.3.12, for additional information.

    Process under "Screen For Obvious Full Pay" Procedures.
    The offer does not need Option "Y" perfection and does not qualify under "Screen For Obvious Full Pay" procedures, but all required financial substantiation is not attached or needs Form 656 perfection before beginning the investigation.
    • Assign to "5100"

    • Send the combo letter to address all perfection issues

    • Request the required substantiation, including incorrect or old form(s).

    The offer does not need Option "Y" perfection and does not qualify under "Screen For Obvious Full Pay" procedures and has attached all required substantiation except for proof of payment of certain expenses; such as, current real estate, or motor vehicle loan balances.
    • Send the combo letter to request substantiation and Form 656 perfection, if appropriate, including incorrect or old Form(s).

    • Check internal verification sources,

    • Assign the case to"5300" .

      Note:

      If the taxpayer has provided a substantial amount of the information and a determination can be made, assign the case to 6000.

    The offer does not need Option "Y" perfection and does not qualify under "Screen For Obvious Full Pay" procedures and is a total submission.
    • Send the combo letter, Option "A."

    • Check internal verification sources.

    • Assign to "6000."

  5. If an offer was submitted by an RO and it is processable, but the RO has determined that the offer was submitted "solely to delay collection" , the COIC site will contact the originating RO to advise when the return letter has been issued. Unless a jeopardy situation exists, the RO must wait for COIC notification that the return letter has been issued before taking any collection enforcement action. See IRM 5.8.3.19 for delegated approval authority.

  6. COIC will generate the TC 480 and Status 71 through the AOIC system. However, there may be situations when the Status 71 will not generate (e.g., MFT 31 modules created prior to January 2005, imminent statute, etc.). In those cases, the field OS may request input of the TC 470 with CC 90 to suspend collection activity.

  7. Taxpayers that submit a periodic payment offer are required to continue making regular payments during the investigation process. It may be necessary for the OI working the case to monitor the payments. Until AOIC programming can be completed, the OI may use a calendar, tickler file, notating the follow-up date on the front of the file folder, or something similar to ensure the taxpayer remains compliant with the payment requirements.

  8. Send the taxpayer the Forms 656-PPV with instructions for completion. The fill-in paragraph may be used to inform the taxpayer that payments must be made during the investigation process and Form 656-PPV must be used when submitting the payment. It is recommended that this form be included with the Combo letter.

  9. It is the responsibility of the OI to monitor the payments, and to ensure they are correctly applied to the taxpayer’s account(s). If an error is discovered, the OI must take the corrective actions. The OI may need to research IDRS to determine that the payments have been appropriately applied. A Form 4442 should be prepared to correct the payment posting.

  10. During the offer investigation, if the taxpayer fails to make the periodic payments the OI must attempt one phone call to notify the taxpayer of the need to make the payment(s).

  11. If no contact by telephone can be made, a letter must be issued to notify the taxpayer of the deficiency.

    1. Allow 15 calendar days from the date of the letter for the taxpayer to comply with the request.

    2. Allow 15 calendar days for mail time.

    3. If the taxpayer fails to respond after 30 calendar days, by the 31st calendar day after the date of the telephone contact or letter, the offer will be considered withdrawn.

    4. Initiate the appropriate AOIC withdrawal letter, secure managerial approval, and mail the letter to the taxpayer.

    5. Document the ICS or AOIC history.

  12. Ensure that the TC 480 has posted to each tax period shown on the Form 656:

    If… Then…
    TC 480 is not present Input the TC 480 using CC REQ77. Use the date the Form 656 was signed by the IRS official for the transaction date, not the date the taxpayer signed.

    Note:

    If the TC 480 is manually input, it must be manually released.

    All TC 480s present do not have the same date the Form 656 was signed
    1. Input TC 483 using CC REQ77

    2. Input TC 470 using CC REQ77 to prevent balance due notices from issuing.

    3. Input TC 480 using CC REQ77 with the correct date; include a posting delay code of 1.

    Note:

    The TC 480 dates for the amended 656 must have the same date the original offer was signed by the IRS official.

    Note:

    If the TC 480 is manually input, it must be manually released.

5.8.3.10.1  (09-23-2008)
Erroneous Processability Determinations

  1. The Service only collects the application fee for processable offers; therefore, fees associated with offers that are initially deemed processable but subsequently determined to be not processable must be returned to the taxpayer.

  2. Because of the requirement for all application fees and initial payments to be deposited within 24 hours, if a case was deemed processable in error, the application fee must be returned to the taxpayer by requesting a manual refund. When an erroneous processability determination is corrected, prepare the return letter and correct the AOIC fee screen record. Follow procedures in IRM 5.8.3.5 for refunding the application fee.

5.8.3.10.2  (09-23-2008)
"Application Fee Refund/Apply Listing" Validation

  1. When an erroneous processability determination is corrected after forwarding the related application fee remittance for deposit, the COIC sites will need to determine whether the remittance has been deposited and credited to the taxpayer’s liability. An "Application Fee Refund/Apply Listing" should be generated from AOIC to identify application fees that were initially determined to be processable, but later determined to be not processable. Generation of this listing is required in order for the COIC site to verify and authorize a manual refund.

    Note:

    The COIC sites should request MOIC to generate the "Application Fee Refund/Apply Listing" on a monthly basis.

  2. Generally, when an offer is deemed "not processable" , the Service includes the taxpayer's remittance with the return disposition letter. However, depending on the elapsed time between inputting a processability change on AOIC from a "Y" to a "N" , the Service may have already deposited the related application fee and applied the payment to the taxpayer's liability on Master File.

    If… Then…
    the payment has been deposited and still resides in the 4710 Account at the time the offer is deemed not processable prepare a Form 3753 to manually refund the application fee
    the payment has been applied prepare the Form 5792, Request for IDRS Generated Refund, to manually refund the application fee from the Master File

    Note:

    The comments recorded on the Form 5792 must specifically state that the offer was deemed not processable and the taxpayer is entitled to the refund of the application fee. Include a contact name and number on the Form 5792. Accounting may question why a payment is being refunded from a liability tax module.

  3. To determine whether or not a manual refund of the application fee should be issued, research the completed Form 13479, COIC Remittance Tracking Report, for those offers to determine whether the application fee was deposited by the Service or returned to the taxpayer via a manual refund.

    Caution:

    Thorough research and care is required when determining which offers on the "Application Fee Refund/Apply Listing" should receive manual refunds.

    If… Then…
    Research indicated that the application fee was returned to the taxpayer(s) The designated COIC site AOIC liaison should contact the Headquarters AOIC analyst to make the necessary adjustment to the application fee information to remove it from the "Refund/Apply Listing" . This action will eliminate the potential for the taxpayer to receive an erroneous refund.
    Research indicated that the application fee was deposited and still resides in the 4710 Account Contact the MOIC function co-located with the COIC site and request a manual refund be generated to the taxpayer(s) using Form 3753.
    Research indicated that the application fee was deposited and has been applied to the Master File
    • Prepare the Form 5792 to manually refund the application fee payment.

    • The designated COIC site AOIC liaison should contact the Headquarter AOIC analyst to make the necessary adjustment to the application fee information to remove the payment from the "Refund/Apply Listing."

  4. To request the MOIC function to issue manual refunds, the COIC sites must prepare a memorandum that includes:

    • The offer number

    • The taxpayer(s) name

    • The taxpayer(s) identification number (TIN)

  5. Records that support the COIC sites decision to either remove the offer record from the "Refund/Apply Listing" or to issue a manual refund must be retained for one year. At a minimum, the file should consist of:

    • Copies of the "Refund/Apply Listing" or memorandum with the requested information

    • Copies of the Form 13479

    • Any other supporting documentation necessary to support the decision, including, but not limited to, the Remittance Processing System daily remittance register

  6. TIPRA does not allow refunds of periodic payments or required initial TIPRA payments. However, it does allow refunds of the application fee and any deposits the taxpayer may have made.

5.8.3.11  (09-23-2008)
Types of Perfection

  1. Certain errors in an offer must be corrected in order to perfect the offer and enable the Service to begin the offer investigation. The combo letter on the AOIC system is designed to communicate with the taxpayer and their representative to request the necessary corrective action. If there is no response to the request letter, return the offer to the taxpayer as not perfected. A return for failure to perfect an offer does not require a Form 1271, Rejection or Withdrawal Memorandum. The taxpayer has no appeal rights when the offer is closed as a return. The following errors must be corrected before beginning the investigation:

    • The taxpayers name, physical address or taxpayer identification number (TIN) is missing or incorrect and cannot be determined from IDRS or other documents submitted with the offer.

      Note:

      If the information can be located on IDRS or other documents submitted with the offer, input the correct information on AOIC, and begin the investigation.

    • The offered amount is blank or zero.

    • Insufficient number of Forms 656, application fees, and TIPRA payments submitted.

  2. When sending a combo letter to perfect the errors listed in (1) above or to request financial substantiation, also include a request to correct the following errors. If acceptance of the offer is considered and a combo letter was not sent but the errors listed below exist, they must be corrected prior to the recommendation to accept the offer.

    • The offer was submitted on an obsolete Form 656.

    • The Form 656 is not a verbatim duplicate. Such as, preprinted terms on the Form 656 are altered, deleted or missing.

    • An amount of money is offered, but the payment terms are not specified.

    • The taxpayer(s) signature is missing on Form 656.

    • Form 433–A and/or 433–B is incomplete.

    • The taxpayer has included a period(s) for which no amount is due.

    • No tax liability is due.

    • Unfiled returns are secured and there is a balance due.

  3. If a period with an amount due is missing from the Form 656, but all periods due can be determined from IDRS or other documents submitted with the offer, add the missing periods to the AOIC MFT screen and to the Form 656.

  4. When a taxpayer has included a period(s) for which there is no apparent amount due, do not add the period(s) to AOIC. Contact the taxpayer to determine if any issues are pending that may result in additional tax. If there is no tax due after contact with the taxpayer, document the history and do not add the period(s).

    Note:

    Contact may be made by telephone or by sending the AOIC combo letter requesting the deletion of the no tax due period(s) on the amended Form 656. If the taxpayer agrees to the deletion of the no tax due period(s), the history must be documented to reflect the method of agreement by the taxpayer.

  5. If the basis for compromise is not indicated, but it can be determined by reviewing the package, begin the investigation.

    Note:

    The offer can be investigated, but cannot be accepted unless an amended Form 656 is signed correcting all errors listed in (1) and (2) above.

5.8.3.12  (09-23-2008)
Screen For Obvious Full Pay Processing (Centralized Offer in Compromise Only)

  1. Taxpayers may submit an OIC based on DATC, yet indicate on their application an ability to pay the account in full. These cases, once determined to be processable, will be screened out. Absent any special circumstances they will be rejected with no further investigation or verification. The taxpayer will be directed toward the appropriate resolution for the delinquency.

  2. The rejection letter will be the first communication with the taxpayer. A decision to reject with appeals rights is adequately justified by the taxpayer's self-disclosed ability to pay in full.

    Exception:

    Those cases meeting ETA, DATL for TFRP/PLET, and CDP criteria.

  3. For processable offers one of the first considerations is to determine if the taxpayer can pay in full. The following initial review should be conducted by the COIC site on all processable offers to make that determination.

    • Complete the Full Pay worksheet using the taxpayer's figures only, as reflected on the CIS.

    • Do not adjust any asset values or apply necessary expense standards.

    • If the amount shown by the taxpayer on the CIS reflect that the taxpayer can fully pay the tax due through either liquidation of assets or on an installment agreement, assign the offer to AOIC designation "6900."

      Note:

      If special circumstances or Effective Tax Administration (ETA) conditions are presented by the taxpayer, assign the case to an OE for further evaluation and consideration.

5.8.3.13  (09-23-2008)
Centralized Offer in Compromise Case Building and Perfection Procedures

  1. For all processable offers to be transferred to an Area Office the COIC site will:

    1. Request the following (if applicable) – Additional Forms 656; Additional application fees; Additional required initial TIPRA payments; Unfiled returns (IMF and BMF); Balance of the required initial 20% payment for a lump sum cash payment.

      Note:

      All tax returns for which the taxpayer has a filing requirement must be filed; however, the look-back period will generally be 6 years. This rule applies even if a Service employee previously decided not to pursue the filing of the return under the provisions of Policy Statement P-5-133, because it was believed to have little or no tax due. See IRM 5.1.11.1.3(2), Delinquent Return Program, which requires employees to conduct a compliance check to confirm and document all IMF tax returns were filed for the preceding 6-year period.

    2. Prepare the combo letter using the paragraphs that address all deficiencies, such as insufficient amount of the required 20% of a lump sum cash offer, application fees, unfiled return.

    3. Document the AOIC history to summarize the required substantiation submitted with the offer as well as all perfection issues.

    4. If the taxpayer fails to provide any of the requested documentation, the offer will be returned as a processable return.

    5. If the taxpayer provided or addressed the requested information, the offer will be immediately mailed to the field after transfer on AOIC.

  2. For all processable offers not transferred to an Area office or for those not qualifying under the "Screen for Obvious Full Pay" procedures, the CIS should be reviewed to verify the taxpayer has submitted all supporting documents.

    1. An analysis of the information provided on the CIS or any other documentation received should be made prior to issuing a document request or combo letter.

      Note:

      The letter(s) should only request information necessary to make a reasonable collection decision.

    2. Prepare the combo letter using the paragraphs that address all deficiencies, such as insufficient amount of the required 20% of a lump sum cash offer, application fees, missing substantiation, unfiled returns, or incomplete documents, as well as any Form 656 perfection issues. Include Publications 1 and 594.

    3. Document the AOIC history to summarize the required substantiation submitted with the offer as well as all perfection issues.

    4. A copy of the signed and dated letter must be retained in the file.

      Note:

      All combo letters will be post-dated five (5) calendar days. Schedule follow up for the 45th day after the date of the letter. Thus, at least 50 calendar days (5 postdate plus 45 calendar days from the date of the letter) would have elapsed before following up.

    5. Mail the letter to the taxpayer and representative, if applicable. If a disclosure issue exists, use the appropriate paragraph to indicate this in the combo letter, and do not send a copy to the representative.

    6. Envelopes containing combo letters, including Options "B" , "C" , or "D," must be stamped or otherwise marked "URGENT - TIME SENSITIVE" .

    7. Document the mailing date of the letter on the "I" screen, which will generate the follow up date on AOIC.

    8. Assign the offer to AOIC designation "5100" or "5300" , as identified in IRM 5.8.3.10(4) above.

  3. TIPRA requires inclusion of a partial payment upon submission of an offer. For lump sum cash offers, the taxpayer must include a $150 application fee and 20% of the offered amount. If the taxpayer sends less than 20%, it will be considered a processable offer and investigated accordingly. It will be necessary to request the remainder of the required 20% when the combo letter is issued.

  4. An OIC submitted by a taxpayer who has unfiled tax returns will be a processable offer and investigated accordingly. It will be necessary to either secure the unfiled returns or a statement addressing the filing requirements.

  5. If the taxpayer submits delinquent tax returns with a balance due, the OI will treat the liabilities as missing periods and process the return(s), add the missing periods on the AOIC MFT screen, include the periods on the original Form 656, and continue working the offer.

    Note:

    Paragraph (q) on the Form 656 clearly states that "I/We authorize the IRS to amend Item 5, above, to include any assessed liabilities we failed to list on Form 656." With this authority agreed by the taxpayer, we will not require the OI to secure an amended Form 656 for the missing periods only.

  6. If the taxpayer indicates that they are no longer required to file a tax return, it will be the responsibility of the OI to close the filing requirements or indicate no liability to file; that is, input of Transaction Code 590 or 591, as appropriate. Refer to Document 6209, Sections 8 and 11 for the appropriate transaction and closing codes and request input of the TC 590/591.

    Example:

    The taxpayer is out of business and is no longer required to file. In the case of a business, if the taxpayer provides information that they are no longer required to file a return (e.g., Forms 941 or 940), close the filing requirements and work the offer.

  7. The following information is considered necessary to allow for the OI to make a determination. If the following expenses were claimed on the CIS but substantiation was not included, supporting documentation should be requested.

    • Income statements for the last three months (a current year-to-date statement is acceptable as long as it represents at least three months).

      Note:

      For those taxpayers on Social Security or a fixed pension or retirement where the monthly income does not fluctuate, it may only be necessary to secure one monthly statement to verify the amount of income. In some cases, a request for monthly statements would not be necessary when income could be verification through secured bank statements.

    • If applicable, 3 months of income statements for any not liable person should also be requested in order to determine taxpayer's share of living expenses. See IRM 5.8.5.5.4 for additional information on the treatment of shared expenses.

    • The last three months of bank statements.

    • The current available cash value or loan value of life insurance, 401(k), profit sharing or other retirement plans, and the current balance due on any existing loans against that plan. See IRM 5.8.5.3.8, Retirement or Profit Sharing Plans, for more information on valuing a Retirement or Profit Sharing plan.

  8. Substantiation should also be requested for the following information; however, if the taxpayer fails to provide the supporting documentation the expense should be disallowed unless the value can be determined using other sources as indicated below. If no value can be found, make a determination based on all other information. The following list is not all-inclusive.

    • Health insurance and out of pocket cost for the last three months (refer to LEM 5.3).

    • Current balance due on motor vehicle loans.

    • Court orders and proof of payment for the last three months.

      Note:

      Court orders will only be required if the payment is to be allowed in the computation of the RCP.

    • Current balance due on real estate mortgages

    • Child and dependent care for the last three months.

    • Other secured debt statements for the last three months.

    • Life insurance premiums for the last three months.

5.8.3.14  (09-23-2008)
Centralized Offer in Compromise Internal Verification Research

  1. Prior to assigning the offer for investigation, internal sources must be searched.

  2. Conduct research using IDRS, the electronic locator source, state motor vehicle records, and in-house real property valuation sources, to verify claimed amounts and to identify undisclosed assets or sources of income.

5.8.3.15  (09-23-2008)
Processing Taxpayer Responses to Combo Letters

  1. Update the AOIC history to annotate the information and documents received and sign any amended or revised Forms 656 with the current date. Retain the original Form 656 and any amended Forms 656 in the file.

  2. If the determination is made to return the offer for failure to provide the requested information, use the appropriate paragraph(s) in the AOIC return letter.

    1. Retain the original Form 656, any amended Forms 656, and a copy of the return letter in the file.

    2. Cross out all IRS received dates with a red"X" . Stamp the Form 656 with "RETURN" , in red, and add the current date.

    3. Update the case history on AOIC, including the reason for the return. Include a copy of the history in the file and give the file to the manager for approval.

    If… Then…
    The offer is assigned to "5100" , no taxpayer response is received and the follow-up date passes Invoke the "No Reply" procedures.
    The offer is assigned to "5100" and the taxpayer responds Associate the mail and assign to "5500"

    Note:

    If the taxpayer has substantially replied to the request, but has not provided all the information the case should be assigned to an OE for review. The OE should review the reply to determine if the information provided is sufficient to make a decision. If not, the OE should attempt one phone call to secure the missing information before returning the offer as a"No Reply" .

    The offer is assigned to "5300" and the taxpayer has provided sufficient information to make a determination Assign to "6000" .

  3. PE's are required to initiate the next appropriate action on cases where taxpayers have responded to the combo letter within 10 calendar days from the date the offer is assigned to the PE.

  4. If the taxpayer or their representative requests an extension of time to comply with the request for information, a reasonable amount of time should be granted. Document the AOIC history indicating the new deadline for the response. If the taxpayer and/or their representative fails to meet the additional deadline, initiate the procedures as defined in IRM 5.8.3.17, "No Reply" Procedures.

5.8.3.16  (09-23-2008)
Analyzing Taxpayer Responses to Combo or Additional Information Letters

  1. The failure to provide proof of payment of any monthly expenses claimed on the CIS, for health care, court orders/court-ordered payments, child/dependent care, life insurance, secured debt, or other expenses, or the failure to submit current loan balance statements for real estate mortgages, or current loan balance statements for motor vehicles will by itself not be a sufficient reason to return an offer.

  2. If a court-ordered payment is to be acknowledged as an expense, a copy of the court-order must be secured to determine the number of months to allow for the remainder of the payments. If the court-ordered payment is not to be allowed, a copy of the court order will not be required.

  3. Determine if the taxpayer's response or original submission statements and documents addressed all requested items. The failure to provide the desired information/documents will by itself not be sufficient reason to return an offer, as long as the taxpayer addressed the particular information or documentation requested.

    Note:

    If the taxpayer has substantially replied to the request, but has not provided all the information requested, the case should be assigned to an Offer Examiner (OE) for further review and evaluation on whether a reasonable collection potential (RCP) can be calculated. The OE should attempt one phone call to secure the missing information before returning the offer as a "No Reply"

  4. Below are some examples of when a taxpayer may address, while not actually providing, the requested documentation. In these cases, the taxpayer would be considered to have substantially responded and the case should be forwarded to an OI for further investigation and consideration. This list may include but is not limited to the following:

    • Bank statements are provided , but not all pages were included or only two months were sent instead of three.

    • Wage statements are provided, but not all pages were included or only two months were sent instead of three.

    • The taxpayer indicates an inability to provide a particular requested document (e.g., court order or judgment, annual statement of Social Security annuity amount).

      Note:

      For those taxpayers on Social Security, fixed pension, or retirement, where the monthly income does not fluctuate, you may accept only one monthly income statement to verify the amount of income. In those cases, verification of income may be available through secured bank statements.

    • The taxpayer indicates that they did not understand the request or that all requested documentation is attached.

    • The taxpayer indicates that a non-liable person(s) has no income or refuses to provide the substantiation.

    • The taxpayer provides a letter of explanation for a missed payment or inability to make the entire payment.

  5. For offers where it is determined the taxpayer has substantially replied or adequately addressed the requested information or documents (even if they did not specifically include them in the response), or where they failed to substantiate certain claimed monthly expenses or loan balances, the case will be assigned to an OI for further consideration.

  6. If the OI determines that the RCP calculation cannot be completed because of the missing information or documents, the OI will attempt to telephone the taxpayer (or representative, if applicable) to secure any needed substantiation, explaining the information is needed in order to continue the offer investigation. If unable to contact the taxpayer by telephone after one attempt or if the taxpayer or representative is unable to provide the information to the OI within a reasonable amount of time (fax transmission is preferable), document the AOIC history and return the offer for failure to provide necessary information.

  7. If any of the errors identified in IRM 5.8.3.11 above were not corrected to perfect the offer, the offer will be returned. The following conditions assume that the taxpayer's response corrected any perfection errors.

    If the offer is assigned to "5500" and… Then…
    The response included all required financial substantiation
    • Check internal verification sources.

    • Assign to "6000"

    • If a field case, assign to an OS to determine the RCP

    The response included all requested financial information/substantiation except proof of payment of mortgage/motor vehicle loan balance, court order, or court-ordered payments
    • Check internal verification sources.

    • Assign to"6000"

    • If a field case, assign to an OS to determine the RCP

    The taxpayer substantially replied or addressed the requested items Assign to an OI to determine if the information is sufficient to make an RCP calculation.
    The response neither included nor addressed requested income or bank statements, non-liable person, or 401(k) information Return the offer.

  8. If the taxpayer fails to submit the balance of the required initial TIPRA payment(s) (20% for a cash lump sum offer) within a reasonable amount of time, the offer will be considered to be a processable return. The OI should issue the appropriate AOIC withdrawal letter and mail it to the taxpayer.

    Note:

    If the taxpayer gives an explanation supporting special circumstances as a reason the funds were not available, the OI will continue to work the offer as if the taxpayer had submitted the entire payment. See IRM 5.8.11, Effective Tax Administration, for examples of special circumstances and ETA.

5.8.3.17  (09-23-2008)
"No Reply" Procedures

  1. After the offer is determined processable and the combo letter has been sent, the offer should be held for the required number of days to allow the taxpayer to provide the requested information. If after the designated time period has passed and the COIC site has not received a response, an automated return process will be completed. The AOIC system will generate all the necessary letters and documents to close the case. Before closing the offer the employee must check AOIC to verify that no response was received.

    Note:

    Processable returns for "No Reply" will not be made by the PE unless the taxpayer did not submit any requested documentation and the taxpayer did not provide substantive information with the original submission. Those cases where the PE determined the taxpayer provided or addressed the information requested, will assign the case to an OE for a review and determination on whether the response was sufficient to make a decision or to return the offer.

  2. Offers for which the PE determined the taxpayer has substantially replied or adequately addressed the requested information or documents (even if they did not specifically include them in the response), or where they failed to substantiate certain claimed monthly expenses or loan balances, will be assigned to an OE for further consideration. The PE will not implement the "No Reply" procedures.

  3. If the taxpayer or their representative requests an extension of time to comply with the request for information, a reasonable amount of time should be granted. Document the AOIC history indicating the new deadline for the response. If the taxpayer and/or their representative fails to meet the additional deadline, initiate the "No Reply" procedures as defined above.

  4. See IRM 5.8.7.2.2.3 for additional procedures.

5.8.3.18  (09-23-2008)
Withholding Collection

  1. A taxpayer's installment agreements remains in effect, if the taxpayer submits a lump sum cash offer only while the offer is pending. If the OIC was submitted as a periodic payment offer, the taxpayer will only be required to make the TIPRA payments. The cases submitted under periodic payment criteria will be changed to Status 71.

  2. For offers submitted after December 31, 1999, collection by levy on property owned by the offer taxpayer is prohibited while the offer is pending unless collection is in jeopardy.

  3. The term "jeopardy" has the same definition described Policy Statement P-4-88. Collection is not considered to be in jeopardy because an undisclosed asset was discovered during the investigation.

  4. Upon receiving information that a jeopardy levy has been approved, contact the employee issuing the levy. If it is agreed that the offer was filed to hinder or delay collection, follow procedures in IRM 5.8.3.19, Offers Submitted Solely to Delay Collection, below to return the offer.

  5. The prohibition on levy does not require release of a levy that was served prior to the offer submission. The taxpayer's circumstances should be considered when making a determination to release a levy or keep it in place while the offer is pending.

    Note:

    Collection by levy is not prohibited (and the collection statute is not suspended) if the taxpayer has filed a written notice waiving the restrictions on levy. However, if the taxpayer submitted the Form 656 waiving the restrictions on levy, the offer should be immediately deemed a processable return based on altered Form 656.

  6. While an offer is pending there is no prohibition on filing notices of federal tax lien. See IRM 5.8.4.9, Notice of Federal Tax Lien Filing, for a discussion of filing a notice of federal tax lien while an offer is pending.

5.8.3.19  (09-23-2008)
Offers Submitted Solely to Delay Collection

  1. When it is determined that an offer is submitted solely to delay collection,, the offer can be returned to the taxpayer without further consideration.

    Note:

    The term solely to delay collection means an offer that was submitted for the sole purpose of avoiding or delaying collection activity. See IRM 5.8.3.19.1 below for examples of solely to delay.

  2. The Field OIC group manager and the COIC Unit Manager, have delegated authority to approve returns based on solely to delay collection.

  3. An offer is not considered submitted solely to delay collection just because there is an imminent CSED issue or if an offer has been investigated and rejected and the taxpayer exercises appeal rights.

5.8.3.19.1  (09-23-2008)
Solely to Delay Collection Determinations

  1. When a taxpayer submits an offer that is not materially different from a previous offer that was considered and rejected with appeal rights, the offer may be returned as solely to delay collection.

  2. When a taxpayer submits an offer that is not materially different from previous offer that was considered and returned and cause of the prior return has not been addressed, the offer may be returned as solely to delay collection.

    Example:

    The taxpayer fails to address the issues or defects of the previously submitted offer.

  3. The offer may be considered as materially different when the amount reflected on the re-submission is substantially similar to, less than, or the same as the prior offer and the following exists:

    1. The taxpayers financial situation has changed.

      A change in the taxpayer's financial situation may include:

      • A change in employment and/or income

      • A change in marital status affecting future ability to pay

      • A change in ownership of assets or significant decline the value of any assets

      • The loss of an asset that was included in the original offer investigation

      • A change in circumstances that would affect allowable expenses and future ability to pay

    2. The taxpayer has raised special circumstances that were not considered during the prior investigation.

  4. Although no provisions are provided for any formal appeal of a decision to return an offer submitted solely to delay collection, all employees must honor any taxpayer's request for a review of this decision with their immediate manager.

  5. In some situations, it may be determined that an offer is submitted as solely to delay collection when no prior offer has been submitted. When a collection employee has determined that the next action necessary is to enforce collection through levy or seizure, but the taxpayer files an offer to delay this enforcement action, the offer may be returned as solely to delay collection.

    Note:

    This may include situations involving OICs from entities (subject to the assertion of the trust fund recovery penalty under IRC 6672) attempting to compromise trust fund taxes where any trust fund portion has not been paid or the applicable trust fund recovery penalty has not been previously assessed against all responsible persons, and the Service has previously explained to the principals that an offer will not be investigated unless the TFRP has been assessed or the trust fund paid. See IRM 5.8.4.13.2.

5.8.3.19.2  (09-23-2008)
Examples and Discussion

  1. The following are examples of offers considered submitted solely to delay collection based on re-submission after a prior rejection or return:

    Example:

    (1) During initial analysis by an OI, it is discovered on AOIC that the taxpayer had a previous offer returned six months ago as part of the No Reply process. A review of the AOIC case history indicated the taxpayer did not provide any bank statements with the first offer and did not respond to the combo letter requesting the necessary documentation to determine an accurate RCP. The initial analysis indicated bank statements are required to determine an accurate RCP; however, none was provided with the new offer and there was no indication from the taxpayer the accounts were closed. No special circumstances were indicated.

    Example:

    (2) The taxpayer submitted an offer for $10,000. The OI computed the RCP to be $20,000. The taxpayer refused to increase the offer to the computed RCP. A rejection letter was issued, and the taxpayer did not appeal. One month later, the taxpayer resubmitted an offer for $10,100. A thorough analysis indicated there is no change in taxpayer’s financial condition and no special circumstances were indicated.

    Example:

    (3) A taxpayer submits an offer for $3,000 to be paid within 90 days of acceptance. A prior offer was submitted for $10,000 to be paid within 90 days. The investigation of the initial offer submission resulted in the offer being rejected with appeal rights. During that offer investigation it was determined that a piece of property was transferred to a non-liable spouse for no consideration and that a clear transferee issue exists. The value placed on the transferred property was $30,000, and was included in the reasonable collection potential (RCP). The taxpayer failed to request a timely appeal on the rejected offer. There were no special circumstances indicated.

    Example:

    (4) During initial processing of an OIC, AOIC indicates there have been three offers submitted by the taxpayer over the past 18 months. All three were returned for failure to provide requested CIS information. The closed return file indicates the taxpayer was asked to provide a financial statement for a closely held corporation, which the taxpayer holds 75% interest in and is the corporate president. A Form 433-B for this corporation was requested during the offer investigation. The offer specialist clearly documented in the file the taxpayer's interest and position in this corporation. The request was clear and specific and the taxpayer refused to provide this information claiming the IRS has no right to place a value on the corporation when determining his ability to pay on personal tax liabilities. The newly submitted offer package does not include a Form 433-B for the corporation and the Form 433-A indicates the same corporation is the taxpayers current employer.

    Example:

    (5) An offer is submitted for $30,000 payable within 90 days of acceptance. Research on AOIC indicates this the second offer submitted by the taxpayer. A prior offer was submitted for $20,000 payable within 90 days of acceptance. The original offer was rejected with appeal rights, the taxpayer filed a timely appeal, and Appeals sustained the rejection. A review of the prior offer file indicates the taxpayer has the ability to full pay the outstanding liability through an installment agreement. The total liability is for $40,000. A review of the financial information indicates the taxpayer still has the ability to full pay the liability. The original offer was received 18 months ago and no payments have been made during this period. There is no change indicated on the financial statement, except the taxpayer has a new employer. The taxpayer's income remained the same. There are no special circumstances indicated.

  2. The following are examples of offers considered solely to delay collection based on a prior collection analysis and determination of ability to pay:

    Example:

    (6) Taxpayer owes $500,000. An offer is submitted for $15,000. The CIS, as submitted by the taxpayer, indicates the taxpayer has recently been fired from his job where he had been earning $200,000 a year. The CIS also reflects a personal residence with a fair market value of $1.5 million and outstanding mortgage of $750,000 leaving equity of $750,000; a piece of property owned free and clear valued at $60,000, a large boat with a value of $140,000 which is unencumbered. Final demand has been made and a collection employee has indicated to the taxpayer that a Notice of Federal Tax Lien will be filed and possible enforcement action if the taxpayer does not full pay the liability. The investigation has shown that there are no special circumstances to be considered.

    Example:

    (7) Taxpayers owe a joint 1040 liability for 1997 of $139,854 and submitted an offer for $250. Both taxpayers are self-employed: The husband is a painter and the wife is a real estate sales person. They have no future income potential. They own an unimproved lot valued at $14,700, a personal residence valued at $177,500, six automobiles and two horse trailers valued at $20,775. Their total reasonable collection potential (RCP) is $127,191 based on the equity in the assets. The balance due period was in active collection inventory prior to the offer submission. The collection employee advised the taxpayer to secure a loan on their equity or levy action would be initiated. The taxpayer refused to pay more than the proposed $250 and submitted the offer instead of making any payment to their tax liability. The collection employee completed the Form 657 indicating the case should be returned as solely to delay based on the prior collection history and recent taxpayer cooperation to resolve the balance due. It was agreed and approved by the collection manager. The investigation has shown that there are no special circumstances to be considered.

    Example:

    (8) A corporation owes Form 941 employment taxes which include the unpaid trust fund portion. The revenue officer previously advised the corporate principals that the Service would not consider an offer in compromise for this tax liability unless they personally full paid the trust fund portion or the trust fund recovery penalty (TFRP) was assessed against all responsible persons. The principals did not pay the trust fund portion and the corporation submitted an offer in compromise before the revenue officer assessed the TFRP against all responsible parties.

5.8.3.19.3  (09-23-2008)
Procedures for Return of Offers Submitted Solely to Delay Collection

  1. The determination that an offer was submitted solely to delay collection may be made immediately after the offer is deemed processable or at any time during the offer investigation when the facts support the decision.

  2. The determination that an offer was submitted after a prior reject or default can be supported by reviewing records on AOIC and IDRS transactions:

    If… Then…
    AOIC indicates that prior offer records exist Determine the type of disposition used to close the prior offer submissions.
    AOIC indicates the prior offer submission was rejected with appeal rights The re-submission requires review to determine if it was submitted solely to delay collection.
    The prior offer was defaulted within the past year The re-submission requires review to determine if it was submitted solely to delay collection.

  3. To determine if the re-submission is materially different from the prior rejected or defaulted offer:

    1. Review any AOIC and/or ICS history to establish that an offer is a re-submission solely to delay collection.

    2. Compare the information contained in the prior history with the resubmitted offer package to determine if the offer was submitted solely to delay collection.

  4. Cases assigned to a field Offer Specialist (OS) – When a field OS identifies that an offer was submitted solely to delay collection, Form 657, Revenue Officer Report, must be completed and submitted to the field OS group manager for approval. If the field OS group manager concurs, the case will be closed immediately as a return. A copy of Form 657 will be forwarded to the appropriate revenue officer (RO) group manager to explain why the offer was not investigated and to refer the balance due accounts for appropriate collection activity. It is important that coordination between the field OS and the RO occur to ensure that no levy is issued until after the return letter is sent by the OS.

  5. Cases assigned to a Centralized Offers in Compromise (COIC) Offer Examiner (OE) – COIC OE's will not be required to complete a Form 657, but will be required to document the AOIC history that the offer was determined to be a re-submission solely to delay collection. If the COIC Unit manager concurs, the offer will be closed immediately as a return.

  6. Cases assigned to a field RO – When the field RO receives an offer, or is notified that the taxpayer submitted an offer to COIC, and the RO determines an offer is submitted "solely to delay collection" , the RO will complete a Form 657, Revenue Officer Report, and submit it to their group manager for approval. The Form 657 must provide detailed reasons supporting the solely to delay collection decision. If the RO group manager concurs, the Form 657 will be faxed to the either the field OS group manager or COIC Unit Manager, depending on where the offer is assigned at that time. Copies of current (prior 12 months of activity) ICS history sheets will be also be provided to the COIC site. However if the RO feels that the ICS history sheets older than 12 months would benefit the COIC sites, then they should submit what they think is pertinent.

    If an offer, application fee, and 20% payment or first initial installment were submitted to the RO by the taxpayer, then the RO group manager will over night express the offer, application fee, the 20% payment or first initial installment payment, current ICS history sheets, and Form 657 to the COIC Unit Manager.

  7. The COIC sites will screen for Form 657’s. The COIC sites will make Form 657 a top priority and promptly process and return an offer submitted for solely to delay collection. If the COIC unit manager agrees with the determination, the manager, or COIC employee, will contact the originating RO to advise that the return letter has been issued. If the COIC unit manager disagrees with the determination, discussions should be initiated with the field manager to reach an agreeable solution.

  8. The COIC sites will:

    • Screen out Forms 657

    • Make all Forms 657 a priority

    • Promptly process

    • Immediately return the offer as solely to delay collection.

  9. Once the processability determination has been made, the COIC employee will contact the originating RO to advise that the return letter has been issued.

  10. The Form 657, Revenue Officer Report, serves to establish coordination between the field group, the offer group, and the COIC site to provide case documentation regarding these determinations, and to ensure collection action is not pursued until the return is approved.

  11. Once the return letter is sent and the case reassigned to the field RO, then the RO assigned the case must initiate appropriate collection action in accordance to IRM 5.1.10.7, Timely Follow Up’s

Exhibit 5.8.3-1  (09-23-2008)
COIC Remittance Tracking Report

Form 13479, Remittance Tracking Report is used to process payments received in COIC.

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