Part 8 - Appeals
This page contains interim guidance relating to instructions in IRM Part 8 currently in effect but not yet published in the Internal Revenue Manual (IRM).
IRM 8.2.1 Implementation of the Quick Look Process in Appeals Campus Operations
This provides guidance on Quick Look, an inventory management technique implementing 5 day screening, 30-45 day direct phone contact, and tracking requirements to expedite resolution of Penalty Appeals (PENAP) and Examination cases in which the taxpayers protest or issues are easily resolvable.
IRM 8.6.1 Implementation of the Appeals Judicial Approach and Culture (AJAC) Project Examination and General Matters Phase 2
This memorandum provides guidance to Appeals employees on implementation of the phase 2 AJAC Project recommendations for Examination cases and general matters, reinforcing Appeals quasi-judicial case approach to enhance customer perceptions of a fair, impartial and independent Office of Appeals.
IRM 184.108.40.206 Implementation of Virtual Service Delivery (VSD)
This implements Virtual Service Delivery (VSD) teleconferencing in Campus Appeals and provides guidance to Campus Appeals Technical Employees (ATEs) regarding its use. VSD uses teleconferencing technology that permits parties to conduct face-to-face meetings from remote locations.
IRM 8.6.4 Interim Guidance re: Electronic Signature Use on Appeals Letters and Documents
This memorandum serves as interim guidance to Appeals employees regarding the appropriate use of electronic signatures until it is incorporated in IRM Part 8.
IRM 8.22.5 Implementation of the Quick Look Process in Appeals Campus Operations
Implementation of the Quick Look Process in Appeals Campus Operations, effective January 14, 2015, is an inventory management technique to expedite resolution of cases in which the taxpayer's issues are easily resolvable and will be incorporated into IRM 8.22.5 prior to the expiration date.
IRM 8.22.7 Implementation of the Appeals Judicial Approach and Culture (AJAC)Project Collection Phase 2
The purpose of this memorandum is to modify and clarify the effective date pertaining to the second phase of implementation of the AJAC Project recommendations with respect to Collection cases worked in Appeals as described in Interim Guidance Memorandum AP-08-0614-0003, dated June 16, 2014.
IRM 8.24.1 Interim Guidance on Paperless Collection Appeals Program (CAP) Process for Appeals Field Offices
This memorandum provides guidance to expand the exclusive electronic process for Collection Appeals Program (CAP) cases to field sourced CAP cases. Appeals piloted and implemented a paperless process for non-field sourced CAP cases in 2013.
All Published Guidance - the Internal Revenue Manual
To find all published guidance for employees go to the corresponding Part of the Internal Revenue Manual.