Services Provided Telephone Number Customer Account Services You can call toll-free with questions concerning the following as they relate to government entities: Account-related questions. Request for a government information letter. Request for private letter ruling. 877-829-5500 Business and specialty tax line and EIN assignment For Indian Tribal Governments and tribal associates who need information and/or assistance regarding their employment tax returns or tribal government accounts: Employment Tax Returns (for example 940, 941, 945, W-2) Information Tax Returns (for example 1099 series) Excise Tax Returns (for example 720, 730, 11-C, 2290) Issues related to Federal tax deposits Services covering Employer Identification Numbers (EINs) Payment / Refund Inquiries Requests for tax account adjustments (for example credit transfers) Requests for transcripts of accounts and account information Regular Hours of Operation: Hours: M-F, 7 a.m. - 7 p.m. Central Time 800-829-4933 EFTPS, Electronic Federal Tax Payment System The Electronic Federal Tax Payment System (EFTPS) is a free service from the U.S. Department of the Treasury. All federal taxes can be paid using EFTPS. You can make payments via EFTPS Web site, a voice response system, or special channels designed for tax professionals, payroll services, and financial institutions. EFTPS: The Electronic Federal Tax Payment System Taxpayer identification number (TIN) online matching TIN Matching is part of a suite of Internet based pre-filing e-services that allows “authorized payers” the opportunity to match 1099 payee information against IRS records prior to filing information returns. Taxpayer Identification Number (TIN) On-Line Matching Technical Services Operation (TSO) TSO is available to payers, transmitters, and employers. When you call you will be provided guidance on the technical aspects for electronic filing through the Filing Information Return Electronically (FIRE) System, general information on information return reporting, and referrals for self-help resources and tax law topics on IRS.gov. 866-455-7438 304-579-4827 TDD Understanding your IRS notice or letter IRS provides the contact phone number on the top right-hand corner of the notice or letter. Typically, you only need to contact IRS if you don’t agree with the information, if we requested additional information, or if you have a balance due. You can also write to IRS at the address in the notice or letter. If you write, allow at least 30 days for IRS response. Call the Phone Number on the Notice Requests for forms, publications and public use documents You can order the tax forms, instructions, and publications you need to complete your filing requirements. The IRS will process your order and ship it by U.S. mail when the products become available. Order Products Requests for addresses to mail returns, payments, and/or correspondence In order to determine where to file your return, identify the form number for which you need the information and follow the numerical or alpha-numerical links provided to determine your specific where to file information. Where to File Tax Returns - Addresses Listed by Return Type Apply online for a payment plan Your specific tax situation will determine which payment plan options are available to you. Payment options include full payment or a long-term payment plan (installment agreement, paying monthly). Online Payment Agreement Application IRS toll-free help If you are an individual and have questions regarding a Form W-2 or a Form 1099 that you have either received or should have received, please call the general IRS assistance toll-free number. 800-829-1040 Bank Secrecy Act help If you are a casino or entity subject to the Bank Secrecy Act (often called Title 31 or anti-money laundering laws) and have questions, please contact the Financial Crimes Enforcement Network (FinCEN) Regulatory Hotline or email. 800-767-2825 703-905-3591 FRC@fincen.gov
