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21.5.6  Freeze Codes

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21.5.6.1  (10-01-2009)
Freeze Codes Overview

  1. Freeze conditions prevent the issuance of refunds, credit offsets, or the assessment of accrued interest and/or penalty. This chapter covers the identification and resolution of freeze conditions. See Document 6209, Master File Freeze Codes, Section 8, for additional information.

  2. Follow procedures in IRM 13.1.7.2 , TAS Case Criteria, to determine if taxpayers or cases should be referred to the Taxpayer Advocate Service (TAS). when you can't resolve the taxpayer's issue the same day. The definition of "same day" is within 24 hours. "Same day" cases include cases you can completely resolve in 24 hours as well as cases in which you have taken steps within 24 hours to begin resolving the taxpayer's issue. Refer to IRM 13.1.7.4, Same-Day Resolution by Operations. Do not refer these cases to TAS unless they meet TAS criteria or the taxpayer asks to be transferred to TAS. When referring cases to TAS, use Form 911, Request for Taxpayer Advocate Service Assistance (and Application for Taxpayer Request for Taxpayer Advocate Assistance Order), and forward to TAS in accordance with your local procedures.

  3. Before disclosing any tax information:

    1. Be sure you are speaking with the taxpayer or an authorized representative. See IRM 21.1.3.2, General Disclosure Guidelines, for more information.

    2. Review procedures in IRM 11.3.2.6.1, Leaving Information on Answering Machines/Voice Mail, before leaving a message on a taxpayer’s answering machine or voice mail.

    3. Review procedures in IRM 11.3.1.10, Facsimile Transmission of Tax Information, before faxing confidential information to the taxpayer.

21.5.6.2  (10-01-2002)
What is a Freeze Condition?

  1. There are three types of freeze condition codes:

    • Those identifying conditions existing in the module/account that freeze refunds and prevent offsets in or out of the module, but do not stop balance due notices

    • Those which freeze Integrated Data Retrieval System (IDRS) balance due notices, refunds, offsets, and Tax Delinquent Account (TDA) issuances

    • Those indicating that certain conditions exist on the module. Activity on the account is not frozen

21.5.6.3  (10-01-2006)
Researching Freeze Codes

  1. Combination freeze codes such as –LQ, P–L, and –EL result when a combination of freeze conditions affect one module. Refer to the appropriate area of this IRM for instructions. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  2. Do not take action on any freeze condition without complete IDRS research.

21.5.6.4  (10-01-2009)
Freeze Code Procedures

  1. Select and follow the procedures for the appropriate freeze. See Document 6209, Master File Freeze Codes, Section 8, for a complete listing of freeze codes.

  2. This IRM covers the most common freeze codes that require follow-up procedures worked by Accounts Management (AM). For causes and release information on freeze codes not contained in this IRM, refer to freeze code information in Document 6209, Master File Freeze Codes, Section 8

  3. Request a manual lien release Transaction Code (TC) 582, lien indicator) in the following situations

    • The lien will not systemically release

    • The action you are taking will fully satisfy all outstanding liabilities and will not post within 30 days

    • It has been more than 30 days since the account was fully satisfied

    See IRM 5.12.3.2.1(5), Liability is Satisfied, regarding manual lien releases. Employees with access to the Automated Lien System (ALS) should input the lien release. Employees without access to ALS should submit Form 13794, Request for Release, Partial Release, or Withdrawal of Notice of Federal Tax Lien, to the Centralized Lien Unit. The fax numbers can be found by selecting ″Lien Payoff/Release Contact Numbers″ under the Who/Where tab on the SERP Home Page.

21.5.6.4.1  (10-01-2003)
A– Freeze

  1. The A– freeze is set when all of the following are true:

    • There is a credit available for offset

    • A module has a balance due of $25 or more

    • The Collection Statute Expiration Date (CSED) has expired on the balance due

  2. A CSED transcript generates and is worked in the Collection function. The account is frozen for eight cycles or is released when a TC 534 is input, whichever is earlier. See IRM 5.19.10.5.1, General Procedures For All Transcripts, for more information on the A– freeze.

21.5.6.4.2  (10-01-2009)
–A Freeze

  1. The –A Freeze is set when a duplicate return (Transaction Code (TC) 976), subsequent return (TC 977) or a TC 971 with Action Code (AC) 010 or 012-015 amended return posts to an account. A CP 36 Individual Master File (IMF), Duplicate Filing Notice, or CP 193 Business Master File (BMF), Duplicate Filing Condition, (created by a frozen account) is generated and forwarded to the Campus Accounts Management (AM) paper function.

    Exception:

    TC 971 with AC 010 or 012-015 does not generate CP 36. TC 971 AC 010 will only generate a CP 193 in certain situations.
    See IRM 21.6.7.4.4, Duplicate or Amended Returns CP 36 (Duplicate Filing Conditions) and IRM 21.7.9.4, Duplicate Filing Conditions Procedures, for more information.

  2. Take the following action:

    If And Then
    Less than 60 days have passed after filing the return TC 976/977 has posted to the module but an adjustment has not been made Advise taxpayer to allow 8 -12 weeks for normal processing.
    Normal processing time has elapsed, or the taxpayer furnishes additional information TC 976/977 has posted to the module but adjustment has not been made and there is an open control to an employee 1. Prepare Form 4442, Inquiry Referral, selecting category "Open Control" and fax to the employee with the open case control.
    2. Advise taxpayer to allow 30 days for a response.
    60 days have passed after filing TC 976/977 has posted to the module, there is no open IDRS control, and adjustment has not been made 1. Prepare Form 4442, Inquiry Referral, selecting category "A Freeze" and route to the Campus AM paper function where the TC 976/977 posted.

    Note:

    If TC971 AC 12 posted route to the URP function, if TC971 AC 13 posted route to the Exam function or TC971 AC 15 posted route to the CI function.


    2. Advise taxpayer to allow 30 days for a response.
    Identical returns were filed (the return is a true duplicate) Research shows an open control to an employee 1. Any adjustment or freeze release action must be coordinated. If the employee with the open control agrees, either
    • Close the control or put in B Status (as directed by the employee

    • Release the freeze by inputting a TC 290 for .00 if appropriate.

    60 days have passed, there is an open control on the module TC 976/977 has posted to the module, the open control is to a clerical team, and adjustment has not been made DO NOT initiate contact with a clerical team.
    • Put the control in "B" status if you have sufficient information to work the case and close the control if appropriate.

    • If you do not have sufficient information to work the case, Prepare Form 4442 to the Campus AM paper function where the TC 976/977 is posted.

    Research and probing establish that the return is a true duplicate There is no control or only a team control Take action as indicated in box 3 (no open control) or box 5 (open control to a clerical team) directly above.
    History item "REPRXA150 " is present   Release -A freeze by inputting a TC 290 for .00. See IRM 21.6.7.4.4.1, CP 36 Control, for more information.

  3. For additional information when working –A freeze refer to IRM 21.6.7.4, Adjusting Individual Tax Accounts Procedures, for Individual Master File (IMF) and IRM 21.7.9, BMF Duplicate Filing Conditions , for BMF.

21.5.6.4.3  (10-01-2002)
B– Freeze

  1. The B– Freeze is set when:

    • A payment erroneously posts to a wrong period which is fully paid

    • An offset from another period pays off an account prior to the payment posting

    • A subsequent payment posts to an account that appears to be full paid but contains penalty and interest restrictions

  2. To resolve a B– Freeze take the following actions:

    If Then
    Payment posted to the wrong period Input a credit transfer to move the payment to the appropriate module. See IRM 21.5.8, Credit Transfers.
    An offset from another period has already paid off the account 1. Research additional liability.
    2. If none exist, input TC 290 for .00 to release any overpayment.
    Taxpayer states the payment belongs to the tax period in question 1. Compute applicable penalty and/or interest or
    2. Refer to the interest specialist.

21.5.6.4.4  (10-01-2003)
–B Freeze

  1. The –B Freeze is set when the Statute of Limitations for refund has expired. Tax modules with a –B Freeze generally have a TC 820 to transfer the overpayment to Excess Collection when the over payment is on a delinquent original return.

    Note:

    See the discussion on statute of limitations in IRM 25.6.1.10.2.7 , Claims for Credit or Refund - General Time Period for Submitting a Claim, for information on suspension of the statute of limitations on refunds in certain cases. The Statute Unit works these cases when they receive a transcript.

  2. Resolve the –B Freeze:

    If Then
    Return is received more than 3 years after the extended due date Prepaid credits are no longer refundable.
    Return was timely filed Release the freeze.
    Return was not timely filed Explain why credit cannot be refunded.
    Taxpayer contends the return was timely filed 1. Have taxpayer submit proof of timely filing.
    2. If taxpayer is unable to provide required documentation, request the return from files and verify the received date.
    3. Release the refund if appropriate.

    Note:

    See the discussion on statute of limitations in IRM 25.6.1.10.2.9, Claims for Credit or Refund - Taxpayers in Special Situations, for statute suspension during periods of disability.

21.5.6.4.5  (06-11-2007)
D– Freeze

  1. The D– Freeze is set when:

    • Taxpayer claims more estimated tax credits than are available. The D– Freeze may also result in a TC 667 resequencing to the spouse’s account on joint returns. The module is frozen.

    • Taxpayer with an outstanding liability on a previous joint return files a return showing a married filing separate or single filing status.

    • Taxpayer with an outstanding liability on a previous single or separate return files a return showing a married filing joint filing status.

    • The primary Social Security Number (SSN) on a joint return was the secondary SSN on a prior year return that has an outstanding liability

    • A TC 470 closing code (cc) 97 posts; freezes entire account (all modules) from offset in or out. (Large Corporation Offset Freeze). The posting of TC 470 cc 97 will not freeze designated overpayments from refunding.

  2. No action is needed to release a D– Freeze.

    If Then
    A return is filed claiming more estimated tax credits than are available 1. The computer automatically checks for additional credit under the spouse’s SSN, and releases the freeze 3 cycles from the TC 150 posting cycle.
    2. A CP 23, Estimated Tax Discrepancy, Balance Due, CP 24, Estimated Tax Discrepancy, Overpayment, or CP 25, Estimated Tax Discrepancy, generates when the freeze is released if no credits are located.
    3. If the taxpayer is calling in response to a notice, see IRM 21.3.1.4 , Notice Descriptions, for more information.
    A return showing a married filing separate or single filing status is filed by a taxpayer who has an outstanding liability on some previous year’s joint return (This can also happen in reverse, see (1) above) or the primary SSN on a joint return was the secondary SSN on a prior year return that has an outstanding liability.
    1. The freeze automatically releases after the offset to the joint balance due occurs, usually 2 to 3 cycles after the TC 150 posting cycle.
    2. If the original refund was requested as a direct deposit and denied because of the module freeze, any remaining credit, after the freeze resolution, will be issued via direct deposit.

    Note:

    The return must be a current year return and the posting and freeze release must all occur in the same processing year for the direct deposit to occur. For more information, see IRM 21.4.1.4.7, Direct Deposits - General Information.

    A TC 470 cc 97 posts; freezes entire account (all modules) from offset in or out. (Large Corporation Offset Freeze). The posting of TC 470 cc 97 will not freeze designated overpayments from refunding. 1. The freeze is released by manual input of TC 472 cc 97 (input by BMF Adjustment employees designated to work Large Corporate Accounts), or
    2. After the expiration of the 52 cycle systemic hold.

21.5.6.4.6  (04-17-2006)
–D Freeze

  1. The –D (Refund Statute Expiration Date (RSED)-STAT) Freeze is set when:

    • An expired RSED is present

    • An IMF/Business Master File (BMF) adjustment (TC 29X/30X) posts to the account

    • A return posts to a Substitute For Return (SFR) tax module and the IRS received date of the source document/SFR return is more than three years after the due date or extended due date, whichever is later

  2. All or part of the credit must be made up of prepaid credits (prepaid credits are credits posted by the due date of the return.). The credit is frozen, and an RSED-STAT transcript is generated and distributed to the Statute function for resolution 4 cycles after the –D Freeze is set.

  3. If 45 days have passed since the cycle of the –D freeze, prepare Form 4442, Inquiry Referral, and forward to the Statute function, where the RSED-STAT transcript generated, along with any documentation the taxpayer furnishes. Advise the taxpayer to expect a response within 30 days. Do not send Form 4442, Inquiry Referral, prior to 45 days.

21.5.6.4.7  (07-09-2009)
E– Freeze

  1. The E– Freeze is set when no original return (TC 150) has posted and:

    • A duplicate (BMF TC 976) or amended (IMF TC 977) return posts to the tax module

    • A TC 971 Action Code 010 or 012−015 is input

  2. Amended return freeze is set and CP 29, Amended Return -No Original, (IMF) or CP 190, Amended Return -No Original Posted, (BMF) is issued, unless the freeze is initiated by the TC 971 AC 01X. The module is frozen from offset or refund until the freeze is released by the posting of the TC 150.

    1. E– Freeze cases are assigned to the Campus AM Paper function. You must coordinate actions with the controlling employee. If the case is not controlled, AM toll free telephone staff should prepare Form 4442, Inquiry Referral, and route it to the Campus AM paper function within your Directorate.

      Note:

      Follow procedures in IRM 21.4.1.3.1, Locating the Taxpayer’s Return, for suggested research command codes that will provide information on paper and electronic returns. Follow procedures in IRM 21.4.1.3.1.1, Return Not Found, for paper and electronic filed returns not found and the actions needed for resolution.

    2. Resolution of an E– Freeze depends on whether or not the taxpayer filed a duplicate or amended return.

    If And Then
    Taxpayer filed an original return under an incorrect/invalid Taxpayer Identification Number (TIN) or spouse's SSN Filed a subsequent amended return under the correct (TIN) 1. Research IDRS/to locate the original return.
    2. If the return is located, request the document.
    3. Process to the correct account.
    4. Input TC 971 AC 002 on the incorrect TIN or spouse's SSN module to cross reference the correct TIN.
    Taxpayer filed a duplicate return or amended return You cannot find original on IDRS 1. IMF − Follow procedures in IRM 21.6.7.4.2.5, TC 150 Not Located − Duplicate or Amended Return Obtained.
    2. BMF − Follow procedures in IRM 21.7.9.11, CP 190, Amended Return − No Original Posted.
    Taxpayer filed a duplicate return or amended return You cannot find original on IDRS and taxpayer wants to go to a Taxpayer Assistance Center. 1. Advise taxpayer that the walk in office cannot release the freeze.
    2. Return will be accepted and forwarded to the appropriate campus for action.
    3. IMF − See procedures in IRM 21.6.7.4.2.5 , TC 150 Not Located − Duplicate or Amended Return Obtained.
    4. BMF − See procedures in IRM 21.7.9.11, CP 190, Amended Return − No Original Posted.
    Taxpayer did NOT file a duplicate or amended return There is an open control on IDRS 1. Prepare Form 4442, Inquiry Referral, and send to the controlling employee/unit.
    2. Advise taxpayer of the normal response time (6 weeks from the control date).
    Taxpayer did NOT file a duplicate or amended return Normal time period for processing the return has elapsed and there is no open control on IDRS 1. Request return causing the E– Freeze (TC 976/977 Document Locator Number (DLN)).

    Exception:

    Do not request the return if the TC 976 generated from the input of TC 971 AC 01X. There is no return associated with the DLN.


    2. Review return for completeness.
    3. Request missing documents and/or information from the taxpayer.
    4. IMF — reprocess as the original using the original DLN.

    Exception:

    If the TC 976 DLN generated from the input of TC 971 AC 01X you cannot use the TC 976 DLN (Document Code 77) to reprocess the return. Send through Submission Processing to be processed requesting a new DLN. Input TC 971 AC 004.


    Follow procedures in IRM 21.5.2.4.23 , Reprocessing Returns/Documents, and Exhibit 21.5.2–1, Preparing Form 3893, Re-Entry Document Control, for more information.
    5. BMF — Reprocess as the original using Form 13596, Reprocessing Returns, and request a new DLN. See Exhibit 21.5.2–2,Preparing Form 13596 Reprocessing Returns, for more information. Input TC 971 AC 002 to suppress the generation of CP 193 .
    6. Advise taxpayer of the processing time frame.
    E– Freeze was created by a TC 971   Follow procedures in IRM 21.6.7.4.2.5, TC 150 Not Located - Duplicate or Amended Return Obtained, for IMF information and IRM 21.7.9.11CP 190, Amended Return - No Original Posted for BMF.

21.5.6.4.8  (01-30-2008)
–E Freeze

  1. The –E Freeze (Federal Tax Deposit (FTD) Discrepancy freeze) on BMF is set when:

    • A BMF return or subsequent transaction posts with a balance due (any module debit) and there is a discrepancy in the amount of FTDs claimed

    • TC 810 is placed on an IMF account by the Examination function

  2. A –E freeze prevents generated offsets into the module.

  3. Resolve a –E Freeze in one of the following ways:

    If Then
    There is a discrepancy with FTD credits on a BMF account 1. Verify deposits with taxpayer.
    2. Transfer any deposit(s) found during research to correct module.
    You cannot find deposit(s) 1. Advise taxpayer to submit a copy of the canceled check, money order, etc., and other pertinent information/correspondence to help find payment.
    2. Refer to IRM 21.5.7, Payment Tracers, for procedures.
    MF account contains a TC 810
    1. You cannot resolve it.
    2. Research IDRS to determine why the TC 810 was placed on the account. TC 810-2 indicates an Abusive Tax Shelter Detection (ATSDT) freeze. TC 810-3 indicates an Earned Income Tax Credit (EITC) freeze.
    3. See IRM 21.5.10.3.1, IDRS Research Exam Issues, and IRM 21.5.10.4.1.2, Examination Refund Hold Projects, for more information.
    4. Follow instructions in the above IRMs.

21.5.6.4.9  (10-01-2002)
–F Freeze

  1. The Advance Payment Freeze is set when taxpayer submits a payment on a determined deficiency prior to assessment (TC 640).

  2. To resolve the –F freeze:

    If Then
    Taxpayer’s payment posts to wrong period Transfer the misapplied payment to the correct module. See IRM 21.5.8, Credit Transfers.
    Taxpayer’s payment posted with a TC 640 after assessment 1. Input a credit transfer to reverse the TC 640 with TC 642.
    2. Reinput with a TC 670 and By Pass Indicator (BPI "1" ) and Designated Payment Code (DPC) "99" to release the freeze.
    3. Input credit transfers to reverse each TC 640, if multiple TC 640s are on the account.

21.5.6.4.10  (10-01-2008)
–G Freeze

  1. The –G (Math Error) Freeze is set when a taxpayer’s return is changed or corrected during processing, or by a TC 290, Block 77/78, adjustment.

    If Then
    Taxpayer does not understand the math error notice 1. Review math error codes on the notice. See Document 6209, Taxpayer Notice Codes, Section 9.
    2. Research Command Code (CC) RTVUE/BRTVU, and TRDBV to determine how the error(s) occurred.
    3. Furnish an explanation.
    4. See IRM 21.5.4, General Math Error Procedures.
    5. If there is a balance due. See IRM 5.19.1, Balance Due.
    Taxpayer is protesting the Math Error Regardless of TC 150 date, refer to IRM 21.5.4, General Math Error Procedures, for further instructions.

21.5.6.4.11  (11-28-2008)
H– Freeze

  1. The H– Freeze is set when a taxpayer overpays on an individual return while owing a balance on a BMF account. The freeze is automatically released in 2 cycles (from date the H– Freeze is set) by a TC 896 on the IMF module.

  2. If the freeze does not release in two cycles, release it manually, and transfer the required funds to satisfy the outstanding liability (including accrued penalties and interest) using CC ADD24/ADD34. See IRM 21.5.8, Credit Transfers , or input a correcting adjustment using CC REQ54/ADJ54.

  3. A CP 185, Frozen Designated Penalty Payment Transcript , is generated on a BMF module when all of the following conditions are met:

    • TC 690 posts to a module

    • There is no posted unreversed penalty on the module

    • The payment puts the module in credit balance

    An H– freeze is set in the same cycle the CP 185 is generated. It prevents any computer-generated refunds or offsets from the module until the freeze is resolved. The freeze will release automatically 8 cycles later, if other actions which release the freeze do not occur. The freeze is released by:

    1. Reversal of the credit

    2. Posting of a penalty

    3. Input of TC 290 or 300 with a penalty

    4. Automatic 8 cycle release

21.5.6.4.12  (10-01-2006)
–H Freeze

  1. The –H (Credit Balance on a BMF Module) Freeze is set when a payment posts to a tax period for which there is no filing requirement (Status code is 06 and TC 59X on module).

  2. To resolve a H freeze:

    If Then
    Taxpayer indicates there is no liability for the return period Input a credit transfer if the payment belongs to another period. See IRM 21.5.8, Credit Transfers.
    Taxpayer wants a refund Advise taxpayer that a signed return/claim for refund must be filed 3 years from the time the original return was filed or 2 years from the time the tax was paid, whichever is later. See the note below regarding the limitation on the amount that may be refunded.

    Note:

    If the claim for refund is filed within the 3 year period, the amount to be credited or refunded is limited to the tax paid during the 3 years immediately preceding the filing of the claim (plus the period of any extension of time to file). If the claim for refund is not filed within the 3 year period, the amount is limited to the portion of the tax paid during the 2 years immediately preceding the filing of the claim.

21.5.6.4.13  (01-26-2009)
I– Freeze

  1. The I– Freeze is set when a taxpayer files a return that posts to an invalid IMF segment or when a taxpayer fails to provide requested information resulting in an unprocessable code. A Computer Condition Code (CCC) U appears on CC TXMOD and RTVUE. Credit Interest has been restricted. See IRM 21.5.4, General Math Error Procedures, when SSN is invalid or missing to resolve math error issues created by the invalid SSN.

    Caution:

    Do not release a refund from an invalid SSN without sufficient documentation (marriage certificate, divorce, etc.) and thoroughly researching for any outstanding IRS or Treasury Offset Program (TOP) obligations on the valid SSN. Use of CC INOLE/NAMES may help locate valid SSN information.

  2. Most I Freeze issues can be resolved by one of the following actions:

    If And Then
    Freeze is due to an invalid SSN Taxpayer provides a name change Refer to IRM 3.13.5.36.3, Determining Whether to Change Taxpayer Names, for further information.
    Freeze is due to an invalid SSN Taxpayer provides a valid different TIN Refer to IRM 21.6.2.4.1, Resequencing Accounts, for further information.
    Freeze is due to an invalid SSN If more than one individual is posted to invalid TIN Refer to IRM 21.6.2.4.3, Mixed Entity Procedures, or IRM 21.6.3.4.2.7.13.4, CP 54 Notices With Math Error Involvement.
    Freeze is due to an invalid SSN   Refer to IRM 3.13.5.46, Taxpayer Notice Processing, for further information. Refer to the relevant portion of this IRM to resolve other freezes.
    Taxpayer’s return is not processable due to an invalid TIN Taxpayer does not qualify for an SSN Refer to IRM 3.21.263, IRS Individual Taxpayer Identification Number (ITIN), for further information. Refer to the relevant portion of this IRM to resolve other freezes.
    Return is not processable due to missing information (i.e., missing Schedule A, etc.) If the only item missing is the signature, see procedures below.   1. Obtain a copy of the missing documentation from the taxpayer.
    2. Verify all tax amounts and credits claimed with CC TXMOD and CC RTVUE.
    3. Adjust the account, using the date the missing information was furnished as the return processable date (RPD).
    4. Refer to IRM 21.5.1, General Adjustments, for further information. The RPD must be included to correct the "U" condition code.
    Missing signature ONLY and IRS has processed the return The taxpayer is willing to provide a faxed signature
    NOTE: Refer to IRM 11.3.1.10, "Facsimile Transmission of Tax Information" , for additional information regarding faxes.
    1. Validate that you are speaking to the taxpayer or the taxpayer's authorized representative. Follow the normal disclosure procedures as discussed in IRM 21.1.3.2 , General Disclosure Guidelines , and in IRM 21.1.3.3, Third Party (POA/TIA/F706) Authentication.
    2. Specifically advise the taxpayer "the faxed signature will be treated as the taxpayer's signature, and will become a permanent part of the tax return."
    3. Fax a print of the IDRS Letter 0012C, Individual Return Incomplete for Processing: Form 1040, Form 1040A and 1040EZ , selective paragraph 7 (jurat) to the number provided by the taxpayer.
    Note on the print above paragraph 8, the form number, tax period, taxpayer's name from the return, and the TIN. Refer to IRM 11.3.1.10, Facsimile Transmission of Tax Information.
    4. Give the taxpayer your fax number.
    5. Once you receive the faxed signature, determine if the received date is after the return due date. If it is, you must correct the original Assessment Statute Expiration Date (ASED) posted on the taxpayer's account per IRM 25.6.1.6.14 (2), Criteria for Establishing a Statute of Limitation Period, by inputting Transaction Code 560, using FRM 77. Use the received date of the signature in the TRANS- DT> field.
    6. See instructions in IRM 20.2.4.4.1, Updating Return Processable Date (RPD) on Unprocessible Returns, for instructions to update the RPD and release the refund.
    7. Attach/associate the faxed jurat statement to the return.
    Missing signature ONLY and IRS has processed the return The taxpayer does not have access to a fax machine Tell the taxpayer to send a signed copy of his return to the return address shown on their notice. Advise them to write "Copy" on the top of the return.
    When the signature is received, follow directions 5–7 above.
    Freeze on an IMF or BMF account is due to the posting of TC 770   1. Release is not necessary because taxpayer has already received credit interest.
    2. Any subsequent refundable credit requires manual computation of interest.

  3. If a scrambled SSN indicator "20 " is present on ENMOD or an open control with category " SCRM" or "SSA2" , prepare Form 4442, Inquiry Referral, and forward to the Campus AM paper function that scrambled the SSN. If there is an open control, route Form 4442 to the employee with the open control. For additional information, see IRM 21.6.2.4.2, Multiple Individuals Using the Same TIN.

  4. For other reasons an I– Freeze would generate, and the related release actions, refer to Document 6209, Master File Freeze Codes, Section 8.

21.5.6.4.14  (04-17-2006)
–I Freeze

  1. The –I (Debit Interest) Freeze sets when a manual abatement or assessment requirement is placed on an account. The –I Freeze is generated when a TC 340/341 posts or when CCC "Z" is placed on an account identifying combat zone taxpayers entitled to an automatic postponement of a deadline. You must manually compute interest on adjustments input on an account with the –I Freeze.

  2. Do not take any action to release the freeze.

    If Then
    Taxpayer inquires about payoff balance
    1. Initiate a referral to the interest specialist to have interest recomputed manually.
    2. If you identify a –I freeze case while staffing the AM toll free telephone line, and the inquiry requires manual computation of interest, prepare Form 4442, Inquiry Referral, and route it to the Campus AM paper function within your Directorate.

    Exception:

    If there is an open control on the account, refer Form 4442 to the employee who has the open control.


    3. Advise the taxpayer to expect a response within 30 days.
    Taxpayer was in a recognized combat zone 1. Follow the Telephone Transfer Guide, located under the Who/Where tab on the SERP Home Page, for combat zone inquiries received on the toll free line.
    2. Follow procedures in IRM 5.19.1.4.10, Combat Zone Accounts, for combat zone correspondence.

21.5.6.4.15  (04-25-2008)
J– Freeze

  1. The J– Freeze on IMF is set when taxpayer claims fewer credits on the return than are available on MF. Determine who the excess credits belong to.

    Note:

    See Document 6209, Master File Freeze Codes, Section 8, for conditions which set/release J - freezes on BMF modules.

  2. Information from the taxpayer determines whether and how you can resolve inquiries concerning discrepancies in estimated tax credits.

  3. Release the J– Freeze by using one of these methods:

    If And Then
    Taxpayer verifies payment(s) Furnishes logical reason for not claiming the credit Input TC 290 for .00 with Priority Code 8 to refund the overpayment.
    Taxpayer verifies the payment(s) Taxpayer’s responses are questionable Refund must be requested in writing.
    Credits are for spouse’s or ex-spouse’s account Taxpayer can provide information for normal disclosure and credit transfer 1. Transfer payments to correct account.
    2. Refer to IRM 21.5.8, Credit Transfers.
    Taxpayer states payments are not theirs Request copy of payment in question to identify the owner Follow items 1 and 2 above.
    Taxpayer states payments are not theirs After research, you cannot determine where credits belong 1. Transfer excess credits to Excess Collections File (XSF) if more than one year old using Form 8758, Excess Collection File Addition. See IRM 3.17.220.2.1.1, Preparation of Form 8758, for more information.
    If less than one year old, move to Unidentified Remittance File (URF) using Form 2424, Account Adjustment Voucher. See Exhibit 3.11.10–19 , Form 2424, Account Adjustment Voucher, for more information.

    Reminder:

    If moving the credit to XSF or URF, input TC 971 AC 296 on the module payment/credit posted to. This indicates all research of the primary and related Taxpayer Identification Numbers (TIN) was completed prior to the transfer to XSF or URF.


    2. Forward to the appropriate campus Accounting function.

21.5.6.4.16  (11-28-2008)
–J Freeze

  1. The –J Math Error Freeze is set when a taxpayer disagrees, without substantiation, with the notice of a math error that increased his or her tax and the Service abates the change at the taxpayer’s request per IRM 21.5.4.4.5, Math Error Unsubstantiated Protest Processing.Credit on the account is frozen and the case is set up on the Audit Information Management System (AIMS) data base for review.

  2. The –J Freeze is set by TC 470 with closing code 94, converting a previously set –G freeze. The –J Freeze prevents issuance of balance due notices or transition into TDA status prior to the adjustment posting. The –J freeze should only be on the module until the adjustment posts.

  3. No adjustment action may be taken on these accounts.

    1. Prepare Form 4442, Inquiry Referral, and refer to the appropriate Examination function.

    2. Enter a history item in IDRS.

    3. Advise the taxpayer to expect a response within 30 days.

    4. See IRM 21.5.3, General Claims Procedures, and IRM 21.5.4.4.5 , Math Error Unsubstantiated Protest Processing , for additional information.

21.5.6.4.17  (10-01-2007)
K– Freeze

  1. The Erroneous Credits Freeze is set when the module balance is a credit, but the credit is not entirely refundable. A debit clearance (TC 606) that posted prior to an additional credit frequently causes a K– freeze.

  2. Release the K– Freeze by one of the following actions:

    If Then
    Credit should have posted to another module 1. Transfer the payment to the correct module.

    Note:

    Be sure to consider penalty adjustments if the transfer involves estimated tax or FTD payments.


    2. Refer to IRM 20.1, Penalty Handbook, if you need further information about penalty adjustments.
    TC 670 subsequent payment created the freeze and should be refunded 1. Input TC 672 for the date of the payment and TC 670 for the amount of the payment and date of the TC 606. This action will generate a TC 607, which will release the freeze.
    2. See IRM 21.5.8, Credit Transfers, for credit transfer information.

21.5.6.4.18  (11-28-2008)
–K Freeze

  1. The –K Freeze is set by including a specified hold code in a Data Processing (DP) or Examination adjustment. Credit module balances are frozen from refund or offset when a TC 29X/30X posts with Hold Code 1, 2 or 4.

  2. Question the taxpayer, then research IDRS/Corporate Files On Line (CFOL) to ensure:

    • There are no open control bases

    • The return is not missing essential forms or schedules

    • Research indicates no manual refund is being issued

    • Credit is not being transferred to Excess Collections or the Unidentified File

    • No other liabilities or open Examination cases exist, and taxpayer is entitled to the credit

    • If a scrambled SSN indicator "20" is present on ENMOD, or an open IDRS control category "SCRM" or " SSA2" is present, follow procedures in IRM 21.6.2.4.2 , Multiple Individuals Using the Same TIN

  3. If the freeze should be released, input TC 290 for .00. See Doc 6209 Section 8, Part 4, Freeze Codes for additional ways to release a –K freeze.

21.5.6.4.18.1  (01-30-2008)
Canadian Protocol Returns

  1. The 1997 Canadian Protocol amended the U.S. Canada Income Tax Treaty and returned taxation of cross-border Social Security Benefits to a residency based system. Canadian residents who received U.S. Social Security Benefits during 1996 and 1997 were eligible for refunds of the U.S. tax withheld. Per the 1997 Protocol these refunds were available to Revenue Canada ONLY. Individual Canadian residents were not permitted to apply directly to the IRS for refunds. The project has been completed and specific procedures deleted from this IRM.

  2. Taxpayers who file a claim or inquire about refunds from this project on tax years 1996 and 1997 should have the claim denied and be instructed to contact Revenue Canada.

  3. See IRM 21.8.1.11.17 The 1997 Canadian Protocol, and IRM 21.8.1.11.17.1 , Completion of Canadian Protocol Claim Project , for more information.

21.5.6.4.19  (10-01-2007)
L– Freeze

  1. This freeze is set on BMF when a Master File Tax (MFT) 60 module ( Form 2290, Heavy Highway Vehicle Use Tax Return), has a credit balance of ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • The freeze was created to prevent erroneous refunds

    • The credits are recorded on the Form 2290 Credit Report which is worked by the Centralized Excise Tax Group at the Cincinnati campus

    • The module is frozen from refund and offset

  2. Always coordinate with the Centralized Excise Tax Group in Cincinnati before transferring any credit or inputting a TC 290 for .00.

    Note:

    The phone numbers below are for internal IRS use only. These numbers are not staffed for public contact. All taxpayer calls received are directed to toll-free numbers for assistance.

    ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    ≡ ≡ ≡ ≡ ≡ ≡

    ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
     
    ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
  3. An L– Freeze is also generated for IMF from input of a TC 971 AC 065 when Form 8857, Request for Innocent Spouse Relief, is received.

  4. For resolution of this freeze see IRM 25.15, Relief from Joint and Several Liability , for Innocent Spouse procedures. See IRM 21.7.8 , Excise Taxes, for Form 2290 instructions. Also see IRM 21.5.8 , Credit Transfers, for credit transfer instructions.

21.5.6.4.20  (10-01-2006)
–L Freeze

  1. The –L Freeze, or Open Examination Indicator, is set when a TC 420 posts to an account that has been referred to Examination. It does not freeze the account. Before making adjustments to the account, research the following IRMs for specific procedures:

    • IRM 21.5.3.4.7, Processing Claims and Amended Returns With Examination Involvement

    • IRM 21.5.4.4.4, Math Error Substantiated Protest Processing

    • IRM 21.5.4.4.5, Math Error Unsubstantiated Protest Processing

    • IRM 21.5.10.3.1, IDRS Research Exam Issues


    See IRM 21.5.10, Examination Issues, before making an adjustment to the account.

  2. If this is a duplicate return, an IMF internal notice CP 93, Duplicate Filing Condition on Module Under Investigation, is issued. A CP 293, Duplicate Filing Condition on Module Under Audit Investigation, is generated when a duplicate return posts to a BMF account with an open TC 420 present.

  3. No action is required to release a –L Freeze.

    Note:

    Refer to Document 6209, Priority Codes, Section 8, for Priority Code 1 guidelines.

  4. Initiate the necessary actions to correct entity information and input credit transfers even though a –L Freeze is present.

21.5.6.4.21  (04-17-2006)
N– Freeze

  1. The N– Freeze is set if a module is in notice status. This freeze is on the IMF and the Automated Non-Master File (ANMF). The module balance becomes zero or a TDA.

  2. See IRM 21.2.1.5, Non-Master File, for information on non-master file accounts.

  3. See IRM 21.3.1, Taxpayer Contacts Resulting From Notice Issuance, for additional information on notices. See Document 6209, Notices and Notice Codes, Section 9, for a listing of notices and notice codes.

21.5.6.4.22  (01-30-2008)
–O Freeze

  1. The –O Freeze is a disaster indicator and will only be input systemically by Modernization & Information Technology Services (MITS) at the request of the Disaster Program Office or on a case-by-case basis by Compliance personnel. Employees outside of Compliance will no longer input the –O Freeze.

    Exception:

    Hurricane Katrina related cases: The –O freeze may be input by all employees to ensure the accurate calculation of interest and penalties. When inputting the –O freeze on Hurricane Katrina accounts, the disaster end date must not extend beyond October 16, 2006. Manually input the –O for Hurricane Katrina cases with TC 971 action code 087.

    Reminder:

    Taxpayers will no longer self identify for disaster relief by writing a disaster designation in red at the top of their tax return.

    • The –O freeze allows for special penalty and interest calculations

    • The –O freeze suppresses some masterfile and IDRS notices

    • The –O Freeze does not freeze the module from refunding

    • The –O freeze may be systemically set on identified taxpayer accounts in presidentially declared disaster areas

    • Manually input the −O freeze with TC 971 action code 087

    • The –O freeze is released when the current date is beyond the secondary date (disaster ending date) of the TC 971 action code 087

  2. When performing account research the –O Freeze is seen on CC ENMOD, IMFOLE or BMFOLE.

  3. For additional disaster related information see:

    • IRM 25.16.1.1, Overview , for disaster and emergency relief information on administrative guidance and cross-functional operating procedures

    • IRM 25.16.1.7, Wage and Investment (W&I) General Procedures Overview

    • IRM 25.16.1.7.5, Accounts Management, for disaster procedures related to the Accounts Management function

    • IRM 20.2.7.8, Declared Disaster - IRC 7508A

    • IRM 21.5.3.4, General Claims Procedures, for expedited processing of disaster claims

    A new –S freeze has been added to IMF and BMF masterfile processing for Presidentially declared disaster areas. See IRM 21.5.6.4.28, –S Freeze, for additional information.

21.5.6.4.23  (01-30-2008)
P– Freeze

  1. The P– (Refund Repayment Cancellation or Deletion) Freeze is set by a TC 720, TC 841 or TC 842 when a taxpayer returns a refund or a refund is stopped prior to issuance (may also be stopped using CC NOREFE). See IRM 21.4.1.4.10, Refund Intercept - CC NOREF, for more information.

  2. A TC 841 also follows a check claim initiated with reason for non-receipt code "H" or "X" , or when an undeliverable check is incorrectly coded by the Regional Financial Center as a returned check (returned by the taxpayer). See IRM 21.4.3.4.6, Resolving Returned Expired Refunds Limited Payability, and IRM 21.6.4.4.15.3, Adjustment Considerations .

  3. The transaction credits the tax module for the amount of the returned, canceled or deleted refund.

  4. Resolve the P– Freeze using one of the following methods:

    If And Then
    Taxpayer returns a refund believing there is an error Tax and refund amount are correct 1. Verify the tax computation using CC RTVUE or BRTVU and CC TXMOD.
    2. Input TC 290 and 770 for .00 or
    TC 290 for .00 and TC 770 with original interest amount (whichever applies), unless it was an IRS error. Refund will be reissued.
    Taxpayer returns a refund check Refund was in error, taxpayer indicates the payment belongs on another module Transfer the payment to the appropriate module. Follow procedures in IRM 21.4.3.4.1, Checks Returned to Regional Financial Center (RFC) by the Taxpayer or U.S. Postal Service,.
    Taxpayer returns a refund check Refund was correct when issued, and
    a. IRS did not misapply the payment, or
    b. Credit elect was not requested on the original return, and
    the taxpayer indicates the payment belongs on another module
    Transfer the payment to the appropriate module. See IRM 21.4.3.4.5, Resolving Returned Refunds (Unexpired Checks), for procedures.
    Module has a P– Freeze and Notice Review has canceled the refund 1. Taxpayer received a math error notice for a missing (Taxpayer Notice Code (TPNC) 604) or invalid dependent TIN (TPNC 605).
    2. Taxpayer can supply a correct TIN.
    See IRM 21.5.4.4, Math Error Procedure Processing, for information on correcting the account.
    Module has a P– Freeze and Notice Review has canceled refund Review of control history and research of account indicates no pending action or unresolved TIN math errors on account Release refund as in first box above.
    Module has a P– Freeze IDRS category code is PFRZ
    (TC 841 DLN has blocking series 77799)
    1.Take no action to release the P- freeze.
    2. If the taxpayer is calling about a refund and normal processing time has not passed, advise the taxpayer of the normal processing time. See IRM 21.4.1.3, Refund Inquiry Response Procedures for processing time frames.
    3. If the taxpayer is calling about a refund and normal processing time has elapsed, ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
    Refund was canceled by a function other than Questionable Refund Detection Team (QRDT).   Refer to IRM 21.5.10.3.1, IDRS Research Exam Issues, or Exhibit 21.5.10—1 , AIMS Status Code Guide - Field Cases, and Exhibit 21.5.10–2, AIMS Status Code Guide Correspondence Exam, for information on how to identify.
    QRDT canceled the refund   ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
    P– Freeze resulted from undelivered direct deposit refund   Refer to IRM 21.4.1.4.7.1, Direct Deposits of Refunds, for instructions.
    P– Freeze resulted from non-receipt claim coded "H" or "X"   1. Contact the Refund Inquiry function at the appropriate campus.
    2. Release as instructed in first block above if appropriate.
    If P Freeze present P Freeze resulted from Telephone Routing Interactive System (TRIS) refund trace See IRM 21.4.2.4.16, Automated Refund Trace Applications ICCE Refund Trace, Internet Refund Trace (IRTRC), and Internet Refund Fact of Filing (IRFOF)

    Note:

    When releasing refunds, additional interest is allowed for a delay in the delivery of refunds due to IRS error. See Rev. Rul. 76–74.

21.5.6.4.24  (10-01-2007)
Q– Freeze

  1. The Q– (FTD Discrepancy) Freeze (BMF) is set when a BMF return posts with unclaimed excess credits. The freeze prevents the computer from offsetting to a balance due module or from refunding to the taxpayer.

  2. The Q– Freeze is set when a return has completed processing and excess FTD credits are available. The taxpayer is notified of the discrepancy in credits.

  3. Q– Freeze is automatically released after 15 cycles, except:

    If Then
    Taxpayer responds three or more cycles before freeze expires to indicate where the credit(s) belongs 1. Transfer FTD credit(s) to the correct module.
    2. See IRM 21.5.8, Credit Transfers.
    Taxpayer made excess FTD payments and wants a refund Input a TC 290 for .00 with Hold Code 3, Priority Code 4 to release the freeze and overpayment.
    Taxpayer indicates the credit/payment(s) are not theirs Transfer the credit if you can determine where it belongs. Follow procedures in IRM 21.5.8 , Credit Transfers .
    You cannot determine where the credit/ payment(s) belongs See IRM 21.5.7, Payment Tracers , for instructions.
    You may have to move the credit to Excess Collection File (XSF) or Unidentified Remittance File (URF).

    Reminder:

    If moving the credit to XSF or URF, input TC 971 AC 296 on the module payment/credit posted to. This indicates all research of the primary and related Taxpayer Identification Numbers (TIN) was completed prior to the transfer to XSF or URF.


    See IRM 21.2.4.3.10, Applying Unresolved Credits,for more information.

  4. For additional information, see IRM 21.7.11.4.9 , CP 267/268 - Notice of Excess Credit and IRM 21.3.1.4.98, CP 267 Offset Notices, No Math Error.

21.5.6.4.25  (10-01-2002)
–Q Freeze

  1. The –Q (Unallowable Refund) Freeze is set by TC 576. The freeze holds the unallowable portion of the refund. The balance of the overpayment is issued. Usually, these accounts are Examination referrals or subject to special programs such as the Revenue Protection Strategy.

  2. The freeze is set when amounts claimed on a return are unallowable by law.

  3. Examination determines if item causing –Q Freeze should be allowed. DO NOT release the refund. See IRM 21.5.10, Examination Issues.

21.5.6.4.26  (10-01-2009)
–R Freeze

  1. The –R freeze is set when there is an additional tax liability pending and a TC 570 posts to a module.

  2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    Note:

    Take no action to release the –R freeze if CI involvement is indicated.

  3. A –R freeze is set when an injured spouse claim is received with the original return. IDRS will show a blocking series 92 and a TC 570. Follow procedures in IRM 21.4.6, Refund Offset, to resolve these issues.

  4. A -R freeze is set when a TC 670 posts to a debit module and creates a credit balance of ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ . See instructions in IRM 21.5.6.4.26.2, Resolving –R Freeze, for resolution.

  5. A –R freeze is set when a Form 8857, Request for Innocent Spouse Relief, request is attached to a current year tax return. See IRM 25.15.1.6, Form 8857, Request for Innocent Spouse Relief, for more information.

  6. A –R freeze is set when a multiple (DUPTIN) filing condition occurs. See IRM 21.6.7.4.5, Multiple Uses of Taxpayer Identification Numbers - CP36F (DUPTIN Filing Condition) , for more information.

  7. The –R (Additional Tax Liability) Freeze is set when the following conditions occur:

    If Then
    Payment is received after account is full paid A TC 570 input with the TC 670 (payment) ensures the payment posts to the account and will not refund out.
    TC 570 posts in the same cycle as the TC 150 1. Information may be missing from the return (e.g., signature, Form 1310, Statement of Person Claiming Refund Due a Deceased Taxpayer, if deceased taxpayer, or certificate showing court appointment etc.). This is generated by the input of CCC "3" .
    2. See IRM 21.5.6.4.26.2, Resolving -R Freeze.
    3. If a scrambled SSN indicator "20" is present on ENMOD, OR an open IDRS control with control category " SCRM" or "SSA2" is present, refer case to the campus AM paper function that scrambled the SSN. See IRM 21.6.2.4.2 , Multiple Individuals Using the Same TIN, for more information.
    Beginning in 1994, an open return delinquency notice or investigation on a prior year (but not more than 6 years) holds individual income tax refunds and credit elects when a current year return is filed with the established refund amount in ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ . 1. TC 570 with "999" in the Julian date field of the DLN will appear on the frozen module.
    2. See IRM 21.5.6.4.26.2, Resolving –R Freeze, for processing when Taxpayer Delinquency Investigation (TDI) is present on the account.
    TC 570 with TC 971 AC 199 (DLN with all 8s). 1. Take no action to release the –R freeze.
    2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
    TC 570 with TC 971 AC 134 (DLN with all 7s) 1. Take no action to release the –R freeze.
    2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
    TC 570 with TC 971 AC 151 (indicates multiple TIN filing condition) 1. A DUPTIN 36F transcript has generated to Brookhaven Service Center (BSC) AM.
    2. See IRM 21.6.7.4.5, Multiple Uses of Taxpayer Identification Numbers - CP36F (DUPTIN Filing Condition), for more information.

21.5.6.4.26.1  (01-30-2008)
–R Freeze With Credit Card Payments

  1. Currently, the Service accepts electronic credit card payments for the Form 1040, U.S. Individual Income Tax Return, family, Form 1040ES, Estimated Tax for Individuals, Form 4868, Application for Automatic Extension of Time to File U.S. Individual Income Tax Return, payments for current year balance due notices, and installment agreement payments. Beginning In January 2006, businesses were able to pay the balance due on Form 941, Employer’s Quarterly Federal Tax Return, and Form 940, Employer’s Annual Federal Unemployment (FUTA) Tax Return, by credit card. Beginning January 2007, businesses are now able to pay Form 944, Employer's Annual Federal Tax Return, balance dues by credit card. You can identify these payments by:

    • The number "6" in the 4th position of the Electronic Funds Transfer (EFT) number

    • A Document Code 19

    • TC 610 , TC 660, TC 670

    • A TC 150 posted to the module

  2. See IRM 21.2.1.50, Electronic Payment Options for Individuals and e-file Users, for procedures on balance due credit card payments.

  3. See IRM 5.19.1.5.4.16, Direct Debit Installment Agreements (DDIA), for installment agreement procedures.

  4. See IRM 3.12.179, Individual Master File (IMF) Unpostable Resolution for unpostable procedures.

  5. A –R Freeze is set if all of the following occur:

    1. The payment creates a credit balance on the module.

    2. The credit card payment exceeds the balance due on the tax return by ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  6. If the credit card payment exceeds the balance due on the return:

    1. Suspend the case for 30 days.

    2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

      Note:

      The phone number above is for internal IRS use only. This number is not staffed for public contact. Any taxpayer calls received are directed to the toll-free numbers for assistance.

    3. Provide the technician with the EFT Trace numbers of the payment(s) in question and any additional background information, as requested.

    4. Request the technician contact the credit card processor (identified by the 11th and 12th positions of the EFT Trace number) for resolution of possible overpayment situation.

    5. Upon receipt of documentation from the technician, if the taxpayer truly authorized the credit card payment(s), take any necessary action to release the –R freeze. If the payment belongs to another taxpayer, transfer the credit to the appropriate account. If the credit card processor could not provide any information within 30 days or was unable to provide enough information to identify the originator of the credit card payment, move the payment to the unidentified remittance file. See IRM 21.2.4.3.10, Applying Unresolved Credits, for more information.

  7. See IRM 21.4.4.6.3, Credit Card Chargebacks, if the taxpayer is requesting a "chargeback" to a credit card for an unauthorized or erroneous credit card charge.

21.5.6.4.26.2  (10-01-2009)
Resolving –R Freeze

  1. Determine why the freeze was set. Take the following action to resolve a –R Freeze:

    If Then
    Freeze is due to a payment Research to find out where the payment belongs.
    Payment was intended for another period Transfer the payment to the correct module. See IRM 21.5.8 , Credit Transfers.
    Payment belongs on module, but tax is not yet assessed Review AMDIS or check for TC 922. Do not release the freeze.
    Taxpayer made payment in error, creating overpayment that should be refunded Input TC 290 for .00 to release the freeze.
    Freeze is set due to information missing from the return 1. Research CC RTVUE for CCC (CC CD: Field) "3" (a lso match lines on the first page of return to schedules attached) and CC TXMOD for a history item or case control indicating a missing signature or other element.
    2. Determine what is missing through research and probing.

    Note:

    Taxpayer may have been contacted via 12C Letter , Individual Return Incomplete for Processing: Form 1040. ENMOD will display the selective paragraphs input on the letter.


    3. If the inquiry can be resolved by the taxpayer faxing the missing information, take appropriate actions to release the freeze after receipt of the faxed information. See IRM 3.11.3.14.10, Signature , for procedures on accepting faxed signatures.
    4. If the issue cannot be resolved pending receipt of faxed information from the taxpayer, and you identify a –R freeze, CCC "3" , case while staffing the AM toll-free telephone line, prepare Form 4442, Inquiry Referral, and route it to the Campus AM paper function within your Directorate.

    Exception:

    If there is an open control on the account, refer Form 4442 to the employee who has the open control.


    5. Provide the address of the Campus AM paper function to the taxpayer to submit the requested documentation.
    6. Adjust the account as necessary. Update the RPD with the new documents received date.
    Freeze is set due to a missing or incomplete Form 1310 , Statement of Person Claiming Refund Due a Deceased Taxpayer 1. Request a completed/signed copy of Form 1310 or certificate showing court appointment, be sent or faxed.
    2. When Form 1310 is received release the refund by inputting a TC 290 for .00. Update the RPD with the received date of the Form 1310.

    Caution:

    A manual refund may be necessary. Refer to IRM 21.4.1.4.9.4, Deceased Taxpayers

    .
    Control base is closed and TC 840/TC 571 has been input Freeze will automatically release when the transaction posts.
    TC 290 was input, with blocking series 98 or 99 Claim was disallowed and Letter 105C, Claim Disallowed, was issued.
    TDI is present on the account
    1. See IRM 25.12.1.2, How to Identify Delinquent Return Refund Hold, for additional information. Once it is determined the Toll-Free contact is a Delinquent Return Refund Hold, do not address the case in any way. Advise the taxpayer to call 1-866-897-3315. This is the number provided on the ASFR Letter 2825C, Refund Hold Letter, they will, or have, received.
    2. If the refund does not contain the criteria in IRM 25.12.1.2 , How to Identify Delinquent Return Refund Hold,
    Explain no refund can be issued until taxpayer complies more fully. Offer to send the necessary forms and income information he or she needs to file.
    3. Further questions about the TDI issue should be referred to the appropriate function.
    4. Refer to IRM 5.19.2, Return Delinquency, for more information on TDIs.
    5. Refer to IRM 25.12.1.12, Accounts Management Correspondence and Claims, for more information on delinquent return refund hold issues.
    The freeze is set due to an injured spouse claim filed with the original return ( the TC 150 DLN has blocking series 92) 1. Do not release the R freeze.
    2. Advise the taxpayer to allow 11 weeks for Electronic Filing (ELF) returns and 14 weeks for paper return processing, from the date the original return was received, for the injured spouse claim to be worked.

    Note:

    Use the Julian date on TXMOD


    Refer to IRM 21.4.6.5.3, Injured Spouse Inquiries , for additional information.
    TC 570 with TC 971 AC 199 (DLN with all 8s). 1. Take no action to release the –R freeze.
    2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
    TC 570 with TC 971 AC 134 (DLN with all 7s) 1. Take no action to release the –R freeze.≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
    TC 570 with TC 971 AC 151 1. Take no action to release the -R freeze.
    2. See IRM 21.6.7.4.5, Multiple Uses of Taxpayer Identification Numbers - TRANS36F (DUPTIN Filing Condition), for more information.

  2. If you question the taxpayer and research IDRS, and still cannot determine why the –R Freeze is present,

    1. Advise taxpayer to send a complete return with all schedules and attachments (e.g., Form W-2, Schedule A, B, C, etc.) to the AM paper function within your Directorate. The return must have original signature(s) and date(s), not a photocopy.

    2. Input a history item on IDRS.

    3. Upon receipt of the return, review the account and make the necessary adjustments to release the freeze.

21.5.6.4.26.3  (01-30-2008)
≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  1. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ OR:

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  3. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    Note:

    ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
    The return address provided for all Notices CP 05 is the Brookhaven Accounts Management (AM) paper function. Route all correspondence related to Notices CP 05 to the Brookhaven AM paper function.

21.5.6.4.26.4  (10-01-2009)
≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  1. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  3. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  4. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ "≡ ≡ ≡ ≡ ≡ ≡ " ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  5. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    • ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

      Note:

      ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  6. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

21.5.6.4.27  (04-25-2008)
R– Freeze

  1. The R– (Remittance Processing System (RPS) Multiple TC 610) Freeze is set when more than one TC 610 is present on the same module when the TC 150 posts.

  2. An R– Freeze is set if another taxpayer’s payment (TC 610) posts to the wrong account or when a taxpayer submits multiple payments (TC 610).

  3. Release the R– Freeze by one of these methods:

    If Then
    Freeze is due to subsequent payment 1. Research to find out where the payment belongs. See IRM 21.5.7, Payment Tracers
    2. If you can determine where the payment belongs, follow procedures in IRM 21.5.8 , Credit Transfers.
    Taxpayer states additional payment(s) is not theirs

    Caution:

    Do not credit the spouse’s account with a TC 610 if a TC 150 is already present. Use TC 670 for the payment amount instead.

    1. Ask whether a spouse or ex-spouse could have made them.
    2. Obtain the spouse’s SSN (if available), and research account.
    3. Check images are displayed on the Remittance Transaction Research (RTR) System. If you have access to RTR, the image may help determine who the payment belongs to. See IRM 21.5.7.3.1, Remittance Transaction Research (RTR) System, for additional information.
    4. Transfer payment, if account appears to be missing that exact amount (less interest and penalty). Input taxpayer’s SSN under the TC 612 and spouse’s SSN under TC 610.
    5. See IRM 21.5.8, Credit Transfers.
    Taxpayer did not make payment and your call site is in the Directorate where taxpayer’s return was processed.

    Note:

    If not at your directorate, prepare Form 4442, Inquiry Referral, and route it to the Campus AM paper function to initiate research.

    1. Request document block to determine correct taxpayer.
    For more information on researching payments, see IRM 21.5.7.4.6.2, Mixed/Slipped Blocks, and IRM 21.5.7.4.7.1 , ISRP/RRPS.
    2. Transfer payment to correct account, if determination can be made.
    3. If after complete research you cannot make a determination and credit is more than one year old, prepare Form 8758, Excess Collection File Addition , to transfer credit to the Excess Collections file. See IRM 3.17.220.2.1.1, Preparation of Form 8758, for more information.
    If after complete research you cannot make a determination and credit is less than one year old, prepare Form 2424, Account Adjustment Voucher, to transfer credit to the Unidentified Remittence File. See Exhibit 3.11.10–19, Form 2424, Account Adjustment Voucher, for more information.

    Reminder:

    If moving the credit to XSF or URF, input TC 971 AC 296 on the module payment/credit posted to. This indicates all research of the primary and related Taxpayer Identification Numbers (TIN) was completed prior to the transfer to XSF or URF.


    4. Route the form to the Accounting function in the appropriate campus.
    Taxpayer verifies all payments and explains why multiple payments were submitted Input TC 290 for .00 to release freeze and allow extra payment to refund.

21.5.6.4.27.1  (10-01-2002)
R– Freeze With MFT 31

  1. MFT 31 is used for assessments against an individual taxpayer on a joint module and is generated by one or more of the following:

    • Bankruptcy involving cases when either spouse claims a bankruptcy

    • Offer in Compromise (OIC) involving cases when either spouse makes an offer on a liability and it is accepted by the IRS

    • Tax Court involving cases when either spouse petitions the court. (Examination and Appeals)

    • Innocent Spouse involving cases when an assessment is made against a joint module but one spouse is not (or partially) liable

  2. The primary TIN joint MFT 30 account shows the following:

    • A TC 971 Action Code (AC) 100, 101, 102, 103, or 104 indicating the account is on MFT 31. The AC identifies the reason.

    • The TC 971 will contain an XREF-TIN field entry showing the obligated spouse’s TIN.

    • In all cases, the input of a TC 971 AC 045 generates a TC 400 to close the MFT 30 account.

    • A TC 402 is subsequently posted and a TC 291 is input for the amount of the contested tax. This is the amount owed by the obligated spouse(s) and is now present on MFT 31.

  3. If the taxpayers have always filed a joint tax return, there may be no entity available for the secondary TIN. If an entity is not already present, the new processing will create a "Current Name Line" for the secondary taxpayer under the secondary taxpayer’s TIN. Identify these "Current Name Line" by:

    • The DLN of the TC 000

    • Showing Blocking Series and Serial Number 88888

    • Mail Filing Requirement 1

    • Filing Status Code (FSC) 1

    • Only the secondary name is present

  4. See IRM 21.6.8, Split Spousal Assessments (MFT 31), for information on working MFT 31 cases.

21.5.6.4.28  (10-01-2008)
–S Freeze

  1. The new –S freeze has been added to IMF and BMF masterfile processing for taxpayer accounts in Presidentially declared disaster areas. The new –S freeze will perform the same functions as the –O freeze for systemic penalty and interest relief. It will not provide compliance relief.

  2. An ″S″ freeze may be systemically set on taxpayer’s accounts whose address of record is in the covered disaster area (set on IDRS by zip code with a TC 971 AC 688 and includes the FEMA Emergency Declaration Number).

  3. Affected taxpayers located outside the covered disaster area will be advised to call the toll free number 1-866-562-5227 to self identify for disaster relief. See IRM 25.16.1.1 (8), Overview, for affected taxpayer criteria.

    Reminder:

    Taxpayers will no longer self identify for disaster relief by writing a disaster designation in red at the top of their tax return.

  4. When a taxpayer states that they are unable to meet a filing or payment deadline that falls within a disaster relief period and they are located in an area outside the covered disaster area, you should manually input a Disaster Freeze Code (–S freeze) on the tax account with TC 971 action code (AC) 688.

  5. The –S freeze will ensure that interest and penalties are properly waived if the taxpayer files and/or pays within the prescribed time frame.

  6. See IRM 25.16.1.7.5, Accounts Management, for –S freeze instructions.

  7. The –S freeze is released when the current date is beyond the secondary date (disaster ending date) of the TC 971 AC 688.

21.5.6.4.29  (10-01-2006)
S– Freeze

  1. The Undelivered Refund Check freeze is set when:

    1. The TC 740 generates when a check is returned as undeliverable by the post office.

    2. A return with a refund due attempts to establish a module on Master File without an address. Instead of the overpayment refunding, an S– freeze generates. The S– freeze posts without a TC 740 posted to the account. For more information, see IRM 21.4.1.3.5 , Return Processed But No Address On File.

    3. There is a cancellation of credits on an outstanding refund check 14 months after the date of issuance.

  2. Release the S– Freeze through one of the actions in the following chart. Also see IRM 21.4.3.4.3 , Undeliverable Refund Checks.

    If And Then
    If this is a manual refund due to Injured Spouse Return   1. Do not release the freeze.
    2. Follow instructions for injured spouse returned refunds in IRM 21.4.6.5.24.1 , Injured Spouse Returned Refunds.
    Taxpayer states he or she has moved or provides a reasonable explanation of why the refund was returned undeliverable   1. Obtain the current address and input CC CHK64 to have the refund reissued to the new address.
    2. Input CC CHK64 to release the check if the taxpayer states the address is correct.

    Note:

    If multiple freeze codes are present, CHK64 may not release the refund. Research conditions for each freeze code to determine what actions are needed.

    Taxpayer states they discovered an uncashed refund check that was issued more than 12 months before and wants to cash it. (These claims are subject to Limited Payability provisions. See IRM 21.4.2.4.7, Limited (LP) Payability Rules.) 1. Check is not a manual refund (TC 840) issued as a result of an injured spouse claim.
    2. After 12 months, the check expires and the credit is returned to the taxpayer’s account (TC 740, Blocking Series " 66666" ).
    1. Research IDRS to determine whether the Service has reissued the refund or corresponded with the taxpayer on this issue.
    2. Release the freeze by inputting CC CHK64 per IRM 21.4.3.4.3, Undeliverable Refund Checks.
    3. Advise the taxpayer to destroy the check.
    Taxpayer states they discovered an uncashed refund check that was issued more than 12 months before and wants to cash it Check is a manual refund originating as a result of an injured spouse claim A manual refund must be reissued. Posting of CC CHK64 could allow the refund to be offset to a Federal Tax Obligation and/or Debtor Master File, if the liability still exists. See IRM 21.4.6, Refund Offset.

21.5.6.4.30  (10-01-2006)
T– Freeze

  1. The T– Freeze is a TDA Status alpha indicator showing the account is assigned to Collection. The module is not frozen.

  2. T– Freeze accounts are assigned to specific Collection functions which are indicated by the Status Code: Status 22 is in ACS (Automated Collection System), Status 24 is in the Queue, and Status 26 is in the Collection Field Function (CFF) a revenue officer assignment.

  3. Entity changes, record of account requests, etc. may be processed in the normal manner, however, be aware of the above codes when considering changes that affect the balance due.

    • Status 22 Refer to IRM 5.19.1.3, Balance Due Research and Balance Due Collection First Read Process (CFRP), for any tax adjustment or installment agreement action on this account. For procedures involving amended returns or collection related correspondence, see IRM 21.3.3.4.10.2.1, Amended Returns/Claims - Compliance Criteria.

    • Status 24 Follow normal Balance Due procedures. See IRM 5.19.1, Balance Due. For procedures involving amended returns, or collection related correspondence see IRM 21.3.3.4.10.2.1, Amended Returns/Claims - Compliance Criteria.

    • Status 26 DO NOT take any tax adjustment or installment agreement action on this account. For phone inquiries, if contact by the revenue officer (RO) has been received, instruct the taxpayer to call the RO assigned to the account (the telephone number is listed on correspondence issued by the RO). If the taxpayer does not wish to call, prepare and forward Form 4442 , Inquiry Referral, to the RO group (SERP does not have individual RO TDA/TDI Assignment (TSIGN) numbers; only the group numbers.). The RO by TSIGN/ZIP/STATE is available under the Who/Where tab on the SERP Home Page. This listing provides the RO group assignment number, the zip codes related to it, including fax number, phone number, and address.

      If the taxpayer has not been contacted by the RO, follow procedures in IRM 5.19.1.3, Balance Due Research and Balance Due Collection First Read Process (CFRP).
      See IRM 5.19.1.3, Balance Due Research and Balance Due Collection First Read Process (CFRP), for exceptions to Status 26 RO assignment.

    • For procedures involving amended returns or collection related correspondence, see IRM 21.3.3.4.10.2.1, Amended Returns/Claims - Compliance Criteria.

21.5.6.4.31  (10-01-2006)
–T Freeze

  1. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  2. No special actions are required for a –T Freeze account, follow normal processing procedures when a taxpayer inquiry is received.

21.5.6.4.32  (10-01-2007)
–U Freeze

  1. The Erroneous Refund Freeze is set when an erroneous refund is issued to the taxpayer. It is initiated by TC 844 and freezes the entire account from refunding or offsetting in or out.

  2. Research IDRS/CFOL to determine the necessary closing action.

    If Then
    Another employee has a control on the module 1. Submit Form 4442, Inquiry Referral, to the controlling employee.
    2. Advise the taxpayer he or she will be contacted within 30 days.
    An outstanding unpostable TC 845 is present, and Unpostables has begun to work the case Submit Form 4442, Inquiry Referral, to the controlling employee. See IRM 21.5.5.3.3, Responding to Taxpayer Inquiries, for time frame to provide taxpayer.
    An outstanding unpostable TC 845 is present, and Unpostables has not begun to work the case Input the appropriate information on CC UPCASZ. See IRM 21.5.5, Unpostables, for additional instructions and IRM 21.5.5.3.3, Responding to Taxpayer Inquiries, for time frame to provide taxpayer.
    It has been at least 30 days since TC 844 was input 1. Refer Form 4442,Inquiry Referral, to the Submission Processing Accounting Erroneous Refund function with the open IDRS control base.
    2. Refer to erroneous refunds in IRM 21.4.5, Erroneous Refunds , for further information and procedural instructions.

21.5.6.4.33  (10-01-2006)
U– Freeze

  1. The U– Freeze , with status code 60, indicates a module freeze that is generated when CC IAORG or IAREV is input to an account. An active installment agreement is established. The status suspends all notices except those for installment agreements.

  2. The U– freeze is released when the status is updated to a status other than 60. See IRM 5.19.1.5 , Methods of Payment, for more information.

21.5.6.4.34  (11-28-2008)
V– Freeze

  1. The outstanding liability freeze is generated when there is a liability on another account with the IRS. The freeze for an outstanding liability is set with the posting of TC 130 on the entity section. The TC 130 contains a specific indicator to identify the agency with the outstanding liability. If the indicator is 99, the freeze is the result of a state or federal agency debt on the Debtor Master File (DMF). If the indicator is other than 99, it is the campus where the TC 130 was input.

  2. Research IDRS for Non-Master File (NMF) accounts to determine where the outstanding liability exists. Use CC TXMOD, SUMRY, and ENMOD with definer "N" after the TIN.

  3. See IRM 21.2.1.5, Non-Master File, for more information.

  4. Refer to IRM 21.4.6.4.2, Treasury Offset Program (TOP) Offset, and IRM 21.4.6.4.3, Debtor Master File (DMF) Offset, for additional information

  5. No action should be taken to release a V– Freeze, unless a credit transfer of misapplied payment(s) or an overpayment will satisfy the issue.

  6. A CP 44, Credit Available for Application, is generated when an IMF overpayment of $25 or more is available for application. Instructions for responding to a CP 44 are located in IRM 21.3.1.4.32, CP 44 Credit Available for Application.

    If Then
    V Freeze is for a liability on another account Advise the taxpayer of the balance due. See IRM 5.19.1 , Balance Due.
    Freeze is due to a TOP Offset or DMF liability See IRM 21.4.6, Refund Offsets .
    There is no outstanding liability on IDRS or DMF, and there is an unreversed TC 130 1. Allow 6 to 8 weeks from the posting of the return to determine if there is a non-tax liability.
    2. After 8 weeks prepare Form 4442, Inquiry Referral, and forward to the Atlanta Campus Compliance Services Collection Operation (CSCO).
    3. Advise the taxpayer by telephone call or 86C Letter, Referring Taxpayer Inquiry/Forms to Another Office, the case is being routed to the Atlanta Campus for resolution. Provide a contact name and telephone number. See IRM 21.3.3.4.2.1, Use of 86C Letter.

21.5.6.4.35  (11-28-2008)
–V Freeze

  1. The –V Freeze with a TC 520, closing code (cc) 60–67 or 83–89, on any module, indicates a bankruptcy freeze.

    • Contact the appropriate Insolvency Office before making any account adjustments.

    • Contact numbers can be found by selecting Insolvency (Bankruptcy) National Field/Centralized Site Directory, under the Who/Where tab on the SERP Home Page≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ .

    • Certain closing codes do not prevent refunds to the taxpayer. For refund inquiries, see IRM 5.9.5.6.1 , Closing Codes, for types of closing codes and the effects of various codes. If a taxpayer in bankruptcy has not received a refund check and IDRS shows the check was issued, advise the taxpayer to call Centralized Insolvency in Philadelphia at 1-800-913-9358.

    • Some closing codes may not allow a refund. For these types of refund or other inquiries, secure bankruptcy information as outlined in IRM 5.19.1.4.2.1, Contacts Regarding Insolvency Issues. Fax Form 4442, Inquiry Referral, to the appropriate Insolvency Office. Provide the taxpayer with the appropriate Insolvency Office phone number.

    • For more information, see IRM 5.19.1.4.2.1, Contacts Regarding Insolvency Issues.

  2. If a TC 521 posted to the module and all closing codes are other than 60–67 or 83-89, contact the appropriate Appeals Office before making any account adjustments. Do not refer the case to Appeals.

  3. Take no action to release this freeze. Refer to IRM 5.19.1, Balance Due.

21.5.6.4.35.1  (10-01-2006)
Chapter 13 Bankruptcy Cases

  1. In certain Chapter 13 bankruptcy cases the IRS has an agreement with the bankruptcy trustee.

    1. The Service will not automatically release the taxpayer’s refund, without checking with the trustee.

    2. The refund may be released to the taxpayer or the trustee, depending on the situation.

    3. If released to the trustee, the refund is disseminated to the creditors, in the bankruptcy, according to the taxpayer’s agreement with the court.

    4. If a taxpayer in bankruptcy has not received a refund check and IDRS shows the check was issued, advise the taxpayer to call Centralized Insolvency in Philadelphia at 1-800-913-9358.

21.5.6.4.36  (10-01-2006)
W– Freeze

  1. The W– (Claim Pending) Freeze is set by a TC 470 and is frequently input on a module when taxpayer files a claim for refund, or when payment tracer case is initiated, to prevent offsets into the module pending the issue’s resolution.

  2. The W– freeze is also set with TC 840 if TC 150 without CCC "O" is present and no 29X/30X is present.

  3. TC 470, closing code 93 does not prevent offsets into the module.

  4. If the TC 470 was input for a claim or payment tracer and the actions have been completed, input a TC 472 to release the freeze or CC STAUP for zero (0) cycles to allow balance due notices to resume, if applicable. If a campus controls a case, the freeze will be released automatically in 15 cycles or manually by the tax examiner.

  5. Refer to Document 6209, Master File Freeze Codes, Section 8, for more information.

21.5.6.4.37  (01-30-2008)
–W Freeze

  1. The –W (Litigations) Freeze is set by TC 520 and appropriate Closing Code (cc). Definitions for TC 520 Closing Codes can be found in Document 6209, TC 520 Closing Code Chart, Chapter 11.

  2. Complete thorough research on –W freeze modules.

    • If the –W freeze account contains a TC 520 with cc 81, follow the –V Freeze instructions in IRM 21.5.6.4.35 , –V Freeze,. Otherwise, take no action to release the –W freeze.

    • Closing codes (cc) 70, 75, 80, and 82 are initiated by the appropriate Advisory Group (formally Technical Support function (TSf)) when litigation is pending. Contact the Advisory Group, prior to taking account action. Do not send correspondence or amended returns to the Advisory Group when litigation is pending. Contact numbers can be found by selecting Advisory Unit, (formally Technical Services), under the Who/Where tab on the SERP Home Page.

    • cc 71 and 73 are initiated by Campus Refund litigation. Contact Appeals prior to taking account action. Contact numbers can be found by selecting Appeals Case Routing, then Case Routing by State/Zip under the Who/Where tab on the SERP Home Page.

      Exception:

      MFT 55 with cc 71 and 73 are initiated by Advisory.


    • cc 72 and 74 are Tax Court cases controlled by the Appeals Record unit. cc 76 and 77 are initiated by Collection Due Process (CDP) Appeals. Contact Appeals prior to taking account action. Contact numbers can be found by selecting Appeals Case Routing, then Case Routing by State/Zip under the Who/Where tab on the SERP Home Page.

21.5.6.4.38  (10-01-2009)
X– Freeze

  1. An X– Freeze is set when a module credit is ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ or more. The freeze prevents any credits from systemically offsetting or refunding

  2. See IRM 21.5.6.4.20, –L Freeze, if an open TC 420 or –L freeze is present.

  3. If appropriate, take action to release the freeze and manually refund the credit if no open controls exists. If an open control exists, contact the employee/team with the case control.

    Caution:

    ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ A manual refund is required using Form 3753, Manual Refund Posting Voucher. See IRM 21.4.4.4.2, Preparation of the Form 3753, Manual Refund Posting Voucher, for preparing the manual refund. If the taxpayer submitted Form 8302, Electronic Deposit of Tax of $1 Million or More, include it with Form 3753 . See IRM 3.17.79.3.10.1, Form 8302, Electronic Deposit of Tax Refund of $1 Million or More, for more information.

  4. The X– freeze is systemically released and the offset/refund restriction released in the cycle the:

    • Module balance becomes zero or debit balance

    Note:

    Note: Beginning January 2010. The X- freeze will be released when the credit available for refund or offset on a tax module is reduced below $10 million.

21.5.6.4.39  (10-01-2006)
–X Freeze

  1. The –X (Manual Refund) Freeze is set when a manual refund is issued (usually for expedite and/or hardship reasons) with no TC 150 posted on the account, or when a return is coded CCC "O" and the TC 150 posted without a TC 840. See other reasons for a X Freeze in Document 6209, Master File Freeze Codes, Section 8.

  2. Usually no action is required to release the –X Freeze, because posting the return releases it.

    If And Then
    It has been 26 cycles since the TC 840 posted The original return has not been processed Advise taxpayer to resubmit return to the appropriate processing center.
    It has been less than 6 cycles since the TC 150 posted The TC 840 is not yet showing on the module and there is no unpostable condition If not controlled on IDRS and you are unable to determine which area initiated the manual refund, monitor the module for posting of the TC 840. If the TC 840 has not posted within 6 cycles of the TC 150, go to the next step.
    It has been at least 6 cycles since the TC 150 posted The TC 840 is not showing on the module and there is no unpostable condition Forward Form 4442, Inquiry Referral, to the controlling IDRS employee.
    If no IDRS control is present and you are unable to determine which area initiated the manual refund, take action to release the refund to the taxpayer.

  3. Follow the procedures below if you are working CP 41, Unresolved Manual Refund Notice, transcripts.

    If a TC 840 And Then
    Is input and TC 29X posts without a hold code on the corresponding adjustment A duplicate refund is generated on the Master File Follow erroneous refund procedures in IRM 21.4.5, Erroneous Refunds.
    Posts with no TC 150 on the module   Research for a TC 150 (deceased spouse, another TIN, or tax period, etc.)
    Posted to the correct module The TC 150 posted to an incorrect module 1. Reprocess the return.
    2. Make any necessary adjustments.
    3. Refer to IRM 21.6.4.4.16.1, Mixed Periods, and IRM 21.6.2.4.3, Mixed Entity Procedures.
    Posted to the correct module The credits are located in another account 1. Transfer the credits to resolve the "X" freeze.
    2. Delete the filing requirements, if the taxpayer is not liable to file a return.
    Posted to a module Created a debit balance 1. Research for any missing credits.
    2. Transfer any misapplied credits.
    3. Input adjustment action, if necessary, to release the freeze.
    4. Take all necessary actions to resolve the debit balance before releasing the freeze and resuming notice issuance.
    5. Notify the taxpayer if the debit condition is correct.
    Is not posted to a module The return was erroneously coded with CCC "O" Issue a manual refund.

  4. Research IDRS for open or closed controls.

    If IDRS shows And Then
    An open control in the Refund Inquiry Function with an activity code "841TOPOST" TC 840 posted without an offsetting credit from Financial Management Service Refile the return if no other adjustment is necessary.
    An open or closed control base from a prior refund inquiry (e.g., " 3911 to RDCC" )   1. Forward the CP 41 to the respective function.
    2. Refile the TC 840 document.
    3. DO NOT release the freeze.
    4. DO NOT allow the TDA to generate.

  5. Compliance Service Collection Operation (CSCO), (formerly Service Center Collection Branch, (SCCB)) must be notified if the case cannot be closed prior to the issuance of a TDA.

    If And Then
    The TDA was issued An erroneous refund was issued Notify CSCO to destroy the TDA.
    The TDA was issued There is still a balance due on the account Notify CSCO of the action taken.

21.5.6.4.40  (02-05-2007)
–Y Freeze

  1. The –Y (Offer-in-Compromise) Freeze is set by TC 480 when systemically uploaded through the Automated Offer in Compromise Program (AOIC) located in Brookhaven Customer Service Center (BCSC) or Memphis Customer Service Center (MCSC); or by Exam and Appeals located in the Area Offices, at the time the taxpayer’s offer is considered processable.

  2. Take no action to release this freeze. Respond to taxpayer inquiries by following the guidelines found on the Offer-in-Compromise (OIC) Centralized Service Center Locations, link located under the Who/Where tab on the SERP Home Page.

  3. Take the following actions when a –Y freeze is present on the module.

    • TC 480 indicates offer pending and assessments/adjustments are allowed. If there is an unreversed TC 480, DO NOT route amended returns or penalty abatement requests to COIC. Work the case following regular IRM procedures.

    • TC 780 indicates offer accepted. DO NOT ASSESS/ABATE. Route amended returns or penalty abatement requests to Memphis Centralized Offer In compromise (MCOIC) back end processing based on taxpayer’s location. (See SERP Listing for addresses under the Who/Where tab on the SERP Home Page). If there is an unreversed TC 480 and TC 780 (accepted OIC), refer the case to the appropriate campus based on the Offer in Compromise (OIC) Compliance Campus Locations for Back-end link, located under the Who/Where tab on the SERP Home Page, to determine the appropriate campus site.

  4. The "Question and Answers (COIC Q&A ’s)" section under the Offer-in-Compromise (OIC) Centralized Service Center Locations, has procedures for:

    • General pre-submission offer inquiries

    • General post-submission offer inquiries

    • Link to Centralized OIC locations for initial OIC submissions

    • Link to Compliance Campus locations for back-end OIC acceptance monitoring

21.5.6.4.41  (10-01-2009)
≡ ≡ ≡ ≡ ≡ ≡ ≡

  1. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

21.5.6.4.42  (10-01-2009)
≡ ≡ ≡ ≡ ≡ ≡

  1. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    Exception:

    ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  3. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ "≡ ≡ ≡ " ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  4. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  5. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  6. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    Note:

    Only refer inquiries if the module you are working contains a -Z freeze. Example: If there is a Z freeze on 2006 and 2007 and your case is for 2008 which does not have a -Z freeze, work the case and do not refer to CI.

  7. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    Note:

    ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

21.5.6.4.42.1  (01-30-2008)
Address Changes With ≡ ≡ ≡ ≡ ≡ ≡

  1. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    Note:

    ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

21.5.6.4.43  (10-01-2009)
≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  1. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    Note:

    Follow procedures in IRM 21.5.6.4.42, -Z Freeze, when QRP Project Codes are present on the account

  2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  3. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  4. A pending P– freeze is indicated by an open IDRS control with category code PFRZ. The P– freeze will post the next cycle and a CP 05 will be issued. If you receive a call and the account shows a pending P– freeze, tell the taxpayer:

    • Their return is being reviewed

    • They will receive a CP 05 (see (6) and (7) below for an explanation of CP 05

    • Allow three weeks from the time the CP 05 is received/issued before contacting us again

  5. The return address in notice CP 05 directs written responses to the Brookhaven Accounts Management paper function.

  6. The CP 05 notice advises the taxpayer that the return is being reviewed and the refund held to ensure the accuracy of:

    • Income reported on the return

    • Income tax withholding amounts reported on the return

    • Claims for tax credits made on the return and/or

    • Business income reported on the return

  7. The CP 05 notice advises the taxpayer:

    • Not to send any additional information at this time

    • The refund will be received or another contact initiated within three weeks of the notice date

    • Call (800) 829–1040, if the taxpayer has not received the refund or an additional contact within 3 weeks of the notice date

    • Call the Taxpayer Advocate Service for assistance with financial burdens or hardships

  8. Once the review is complete the taxpayer will:

    • Receive the refund

    • Be asked for additional information or clarification of items on the return

    • Receive notification the refund was denied. Appeal rights will be included

  9. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    Note:

    ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  10. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

  11. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    1. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    2. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    3. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
      ≡ ≡ ≡ ≡
      ≡ ≡ ≡ ≡ ≡ ≡
      ≡ ≡ ≡ ≡ ≡
      ≡ ≡ ≡ ≡ ≡ ≡ ≡
      ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
      ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    4. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
      ≡ ≡ ≡ ≡ ≡
      ≡ ≡ ≡ ≡ ≡
      ≡ ≡ ≡
      ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡
      ≡ ≡ ≡
      ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    5. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

      Exception:

      ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    6. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡

    7. ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡


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