- 5.8.4.1 Overview
- 5.8.4.2 Doubt as to Liability
- 5.8.4.3 Effective Tax Administration and Doubt as to Collectibility with Special Circumstances
- 5.8.4.4 Doubt as to Collectibility
- 5.8.4.5 Screen for Obvious Full Pay (Centralized Offer in Compromise Procedures Only)
- 5.8.4.6 Actions Based on Reasonable Collection Potential
- 5.8.4.7 Initial Action, Follow-Up, and Closing Action Time Frames
- 5.8.4.8 Documentation
- 5.8.4.9 Notice of Federal Tax Lien Filing
- 5.8.4.10 Combination Offers
- 5.8.4.11 Responsibility of Offer Specialist and Field Revenue Officers
- 5.8.4.12 Coordination with Other Functions
- 5.8.4.13 Procedures for Certain Types of Taxpayers and Liabilities
- 5.8.4.14 Concluding the Offer Investigation
- Exhibit 5.8.4-1 Asset/Equity Table (AET)
- Exhibit 5.8.4-2 Income/Expense Table (IET)
- Exhibit 5.8.4-3 Offer in Compromise Recommendation Report
- Exhibit 5.8.4-4 Expedite Processing - Processability Determination
- Exhibit 5.8.4-5 Expedite Processing - Notification of Preliminary Case Decision
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This chapter provides:
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Instructions for conducting the different types of offer investigations.
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Definitions for considering each possible basis under which an offer may be filed.
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Directions for coordinating activities with other Service functions.
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After initial processing, offers based on DATL of a TFRP or PLET are transferred to Area offices for assignment to Offer Specialists. All other DATL offers should be forwarded with no initial processing, to the centralized DATL processing unit located at the Brookhaven campus.
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For offers based on DATL of a TFRP or PLET, the decision to accept or reject rests primarily on a reconsideration of whether or not the person assessed was responsible for and willfully failed to pay over the subject tax. Offers on assessments of this nature that were determined by Appeals or that received an Appeal hearing should be transferred to Appeals for consideration.
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The taxpayer must offer a dollar amount. An offer for zero dollars on this basis is not acceptable and is subject to perfection requirements. The amount may be a cash or deferred offer, but must be payable within 90 days of acceptance.
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The administrative file should be secured and reviewed to examine the evidence that supported the assessment. New information, testimony or documents presented by the taxpayer should be considered. Refer to IRM 5.7, Trust Fund Compliance Handbook, for a discussion of the factors and evidence that support an assessment of a TFRP or PLET.
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A DATL offer should be resolved in one of the following ways:
If… Then… No new information is available and the TFRP or PLET file supports the original assessment Reject the offer. Another amount of liability is determined and the taxpayer agrees to the finding Prepare and submit the Form 3870, Request for Adjustment, to correct the assessment and secure a withdrawal of the offer or recommend acceptance of the offer for the correct amount. Another amount of liability is determined and the taxpayer still does not agree Submit a Form 3870 to correct the assessment and recommend rejection of the offer. The Administrative file does not support the assessment Abate the assessment in full and secure a withdrawal of the offer. Note:
If new information is presented that raises doubt or the existing information supporting the assessment is weak, consider accepting an offer to avoid the hazards of litigation.
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Refer to IRM 5.8.11, Effective Tax Administration, for a full discussion on how to investigate and determine acceptability of offers submitted under ETA or Doubt to Collectibility with Special Circumstance (DCSC).
Note:
OI's should review comments in Section VI to determine if specific special circumstances or effective tax administration issues are discussed, which should be considered. Statements such as "I cannot pay" will be addressed via the determination of the taxpayer's RCP.
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ETA offers can be accepted only when:
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There is no doubt the tax is owed and no doubt that the full amount owed can be collected from the taxpayer.
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The taxpayer has a proven economic hardship or has presented facts that would support acceptance under the public policy/equity basis, and
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Compromise would not undermine compliance with tax laws.
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DCSC offers can only be accepted when the taxpayer cannot fully pay the tax due, but has proven special circumstances that warrant acceptance for less than the amount of the calculated RCP.
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Factors establishing special circumstances under DATC are the same as those considered under ETA. See IRM 5.8.11, Effective Tax Administration, for a list of those factors.
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DATC offers may be worked either in the COIC site by an OE or in Area offices by an OS. Cases assigned to an OE in COIC may be forwarded to Area offices for assignment to an OS if complex issues requiring a field investigation are identified.
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For DATC offers, the decision to accept or reject usually rests on whether the amount offered reflects the RCP. The exception to this rule would be for offers not accepted based on public policy reasons. RCP is defined as the amount that can be collected from all available means, including administrative and judicial collection remedies. Generally, the components of collectibility outlined in IRM 5.8.4.4.1 below, will be included in calculating the total RCP. See IRM 5.8.5, Financial Analysis, for more detail on how to analyze the taxpayers financial condition to arrive at the value of each component. In determining the taxpayers future ability to pay, full consideration must be given to the taxpayers overall general situation including such factors as age, health, marital status, number and age of dependents, education or occupational training and work experience.
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Offers should not be accepted where the tax can be paid in full as a lump sum or can be paid under current installment agreement guidelines, unless special circumstances are identified that warrant consideration of a lesser amount. Once the ability to make payments is established, the investigating employee must determine if a greater amount can be collected through current installment agreement guidelines than is being offered. If so, the offer should be recommended for rejection, unless special circumstances warrant acceptance.
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To determine if the taxpayer can full pay, the calculation must be based on the balance due at the time the offer was submitted.
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The following four components of collectibility will ordinarily be included in calculating RCP for offer purposes:
Components Definition Assets The amount collectible from the taxpayers net realizable equity in assets. Future Income The amount collectible from the taxpayers expected future income after allowing for payment of necessary living expenses. -
For Lump Sum Cashoffers, if the offer is payable in 5 or fewer installments within 5 months – project for the next 48 months or the remaining statutory period, whichever is less; If the offer is payable in 5 or fewer installments in more than 5 months and less than 24 months – project for the next 60 months or the remaining statutory period, whichever is less; If the offer is payable in 5 or fewer installments in more than 24 months – project through the statutory period.
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For Short Term Periodic Paymentoffers, it is the amount collectible over the next 60 months or the remaining statutory period, whichever is less.
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For Deferred Periodic Payment offers, it is the amount that is collectible over the life of the collection statute.
Amount Collectible from third parties The amount we could expect to collect from third parties through administrative or judicial action. For example, amounts collectible through assertion of a TFRP, a transferee assessment, nominee lien, or suit to set aside a fraudulent conveyance. Assets and/or income that are available to the taxpayer but are beyond the reach of the government Assets that the lien will not attach, such as equity in assets located outside the country. -
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In all cases, the OE will verify the full pay worksheet as prepared by the PE.
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If the amounts shown by the taxpayer on the CIS reflect that the taxpayer can fully pay the tax due by either liquidation of assets or through an installment agreement, the offer should be rejected without substantiation or further analysis. The National Standard Expenses and Local Housing and Transportation expense standards should not be applied for this analysis.
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Review the case to ensure no special circumstances exist that would warrant consideration under ETA. If the taxpayer submitted the offer under ETA, by marking the box on the Form 656, the offer will not be rejected under Screen for Obvious Full Pay criteria, but must be assigned to an OE or to the field as appropriate for further evaluation and consideration.
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Taxpayers who have submitted an offer with a CIS that reflects an ability to fully pay the tax, absent special circumstances, will immediately be issued a rejection letter. In these cases, prepare the Form 1271, Rejection or Withdrawal Memorandum, and attach the Full Pay Worksheet in lieu of the Offer Recommendation Report and Asset/Equity and Income/Expense tables as instructed in IRM 5.8.7, Return, Terminate, Withdraw, and Reject Processing.
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Once the RCP has been calculated, process the case as follows:
If… Then… The Screen for Obvious Full Pay shows the taxpayer can full pay based on CIS (COIC procedures only) The rejection letter should be issued. (See IRM 5.8.7, Return, Terminate, Withdraw, and Reject Processing) The offer must be increased in order to be recommended for acceptance Issue Letter 3498 (SC/CG) or contact the taxpayer by telephone to amend the offer to the acceptable amount. If the taxpayer response does not change the case determination, issue the rejection letter using the option to increase paragraph. The analysis shows the taxpayer can fully pay the tax through liquidating assets and/or installment payments Issue Letter 3499 (SC/CG) or contact the taxpayer by telephone. If the taxpayer response does not change the case determination, issue the rejection letter using the full pay paragraph. The offer amount equals or exceeds the RCP and the offer is otherwise acceptable The acceptance letter should be issued. (See IRM 5.8.8, Acceptance Processing) Special circumstances are identified that warrant acceptance for less than the RCP Consider an ETA offer or DCSC. (See IRM 5.8.11, Effective Tax Administration)
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Time frames have been set for completing certain tasks associated with an offer investigation. These time frames vary depending on who is assigned the case.
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The timely completion of an offer investigation is an organizational priority. As such, unwarranted inactivity gaps are to be avoided. (See IRM 5.8.1.1.6, Timeliness of Offer Investigations, for definitions of timely case processing.)
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Within 15 calendar days of the date an offer is assigned to an OE in COIC or within 30 calendar days of the date an offer is assigned to an OS, the assigned employee must complete the following actions:
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Analyze the new receipt to determine if sufficient information is available to make a decision regarding the merits of the offer.
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If additional information is needed from the taxpayer to reach a decision, issue an additional information request, as appropriate.
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Where necessary and appropriate, this request should also include verification of the taxpayer's compliance with the current year's ES tax payments and/or current quarter FTD payments. See IRM 5.8.7.2.2.1 for additional information on the calculation and determination of appropriate ES payments.
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If the taxpayer failed to make the appropriate amount of the required lump sum cash payment (20% of the offered amount), when requesting additional information you must also request the remainder of the payment.
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If enough information is available, prepare a preliminary AET/IET to make a projected resolution to the case or to determine exactly what additional information is needed. This requirement does not apply to those offers determined to meet solely to delay collection criteria. See IRM 5.8.3.19 for additional information.
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If no additional information is needed, initiate appropriate follow-up actions to recommend the disposition of the offer.
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The initial lien determination should be made and documented.
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Prior to the issuance of offer cases to the field, COIC will have made all processability determinations and completed initial internal case building actions. In some cases, no additional information will be needed from the taxpayer to complete the investigations. In these situations, the next appropriate action(s) should be scheduled in a manner that ensures the timely resolution of the case.
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In situations where the Field OS are not co-located with the group manager, an additional 5 days will be allowed from the assignment date to complete the initial case actions. This time accounts for the need to transship the case files to remote locations. Situations where this transit time routinely takes more than 5 days to accomplish should be reported to the Area OIC Coordinator to determine the cause for the delays.
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Generally, the AOIC assignment date will be the assignment date of record.
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Prior to the income and expense analysis of an individual offer where the taxpayer submitted a Form 656-A certification, the OI will determine whether the household income and family unit size at the time the offer was submitted supported the decision not to pay the application fee or the required TIPRA payment. If the OI concludes that the income for the family size exceeds the levels for which a Form 656-A certification was allowed (i.e. the taxpayer should have paid the application fee and/or the required TIPRA payment), contact the taxpayer and request the required initial payment and application fee be submitted. If the taxpayer does not respond in a reasonable amount of time, the offer will be returned. Return the offer using letter code "RET-AB" for failure to pay the application fee and required initial TIPRA payment.
Note:
A definition of household is: "The entire household includes spouse, domestic partner, significant other, children, and others that contribute to the household."
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If the taxpayer submitted the Form 656-A, the required TIPRA payment, and the application fee, treat the payments as a deposit. If during the investigation, the OI determines the taxpayer does not qualify for the waiver, the taxpayer will be notified. Request MOIC move the money to the taxpayer's liability(s), and continue working the offer. If the offer was a periodic payment offer, discuss the requirements with the taxpayer, and request the taxpayer to make all payments from the date of submission to the date of discovery. The taxpayer must also make payments through the remainder of the investigation. Allow a reasonable amount of time for the taxpayer to submit the funds. If the taxpayer fails to make up the payments, or cannot make the required TIPRA payments, return the offer, unless special circumstances prohibit the taxpayer to submit the funds. See IRM 5.8.3.5 for more information.
Note:
A definition of household is: The entire household includes spouse, domestic partner, significant other, children, and others that contribute to the household.
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If additional information is required to make a decision, contact the taxpayer or POA to request the additional supporting documents. If it is determined no information is necessary, issue a decision letter.
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If the taxpayer or their representative requests an extension of time to comply with the request for additional information, a reasonable amount of time should be granted. Generally, a minimum of 15 and a maximum of 30 calendar days should be allowed. If the taxpayer of representative requests additional time beyond the 30 calendar days, the additional time should be allowed. However, if it appears that the representative or taxpayer are delaying the progress of the offer investigation or if the taxpayer or representative fail to meet the deadline, initiate the "No Reply" procedures as defined in IRM 5.8.3.17. Document the ICS or AOIC history indicating the new deadline for the response.
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Cases transferred from one Area office to another should have an AOIC transfer letter sent advising the taxpayer of the location of the office where the case has been transferred and providing the taxpayer with a local contact telephone number. The transferring office will be responsible for sending the transfer letter.
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If assignment to an offer specialist does not or will not take place within 45 days of the transfer:
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The taxpayer must be contacted (verbally or in writing) and advised of the status of the case and expected assignment date. If the taxpayer is verbally notified, the contact must be documented in the ICS history. If the taxpayer is notified in writing, a copy of the letter must be kept with the offer file.
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The location of the case at the end of the 45-day period will determine who will contact the taxpayer: the drop point group or the assigned group
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If the request for information is in writing, the correspondence must include:
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A list of the specific items/information needed,
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A specific deadline for providing the information,
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A statement indicating that the offer will be returned without further consideration if all the information is not provided,
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The name, phone number, and employee number of the investigating employee,
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A statement regarding enclosure of Publication 1 and 594,
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A statement indicating that a NFTL will be filed if a decision has been made to file a lien.
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A statement addressing any potential special circumstances (e.g. ETA or DCSC),
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Rubber-stamp or otherwise enter on all outgoing envelopes containing requests for additional information "URGENT — TIME SENSITIVE" .
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If the request for information is in person (e.g. by telephone, office, or field visit) the contact must include the following information:
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Verify receipt of Pub. 1 and Pub. 594. If the first conversation is with the POA, verify that the taxpayer has received these publications. If the response from either the taxpayer or the POA is yes, ask if there are any questions and answer any questions they may have to ensure there is a clear understanding of their rights. If they have not been received, offer to either explain their rights before proceeding or re-mail the publications to the taxpayer and postpone conversation until they have been received and read.
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Address and document any potential special circumstances (e.g. ETA or DCSC) identified during the initial review of documents submitted with the offer.
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Cases transferred from one office to another should have an AOIC transfer letter sent within 15 calendar days of the transfer advising the taxpayer of the location of the office where the case has been transferred and providing the taxpayer with a local contact telephone number. Since cases are often reassigned to a POD once received in the Area office drop point, the receiving office will be responsible for sending the transfer letter. If the case cannot be assigned immediately, the taxpayer should be advised of the anticipated date of assignment to an OS. A follow up letter should be sent to the taxpayer advising of any delay in assignment if the case is not assigned by the date specified in the original letter.
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To eliminate the potential for misrouted cases, the procedures outlined in IRM 3.13.62, Media Transport and Control, will be followed.
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The originating office responsible for shipment of the offer files will follow-up within 30 days from the shipment date if the acknowledgment copy of the Form 3210, Document Transmittal, is not received.
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If all the cases listed on the Form 3210 are not included in the shipment, the receiving office is responsible for notifying the originating office within 10 days of receipt of the Form 3210.
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Any and all discrepancies will be resolved within 30 days.
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IRC Section 7122(c), as amended by the Tax Increase Prevention and Reconciliation Act of 2005 (TIPRA), requires OIC's submitted on or after July 17, 2006 (and not subject to waiver with respect to low income taxpayers or offers submitted based solely on DATL) must be accompanied by partial payment of the proposed offer amount. These payments are applied to the tax liabilities included on the offer and are in addition to any application fee imposed. See IRM 5.8.3 for additional information.
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The form of these partial payment depends on the taxpayer’s proposed offer and its terms.
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A lump sum cash offer (defined as payable in five or fewer payments) must be accompanied by a payment of 20% of the offered amount.
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A periodic payment (defined as payable in six or more installments) must be accompanied by payment of the first proposed installment, and additional payments must be paid in accordance with the taxpayer’s proposed offer terms while the Service evaluates the offer.
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For short term periodic payment offers, if the taxpayer qualifies for the Form 656-A waiver, the taxpayer is not required to pay the application fee, or TIPRA payment(s), including any future payments unless the offer is accepted. If the offer is accepted, the 24 month timeframe for paying the accepted offer amount will start on the date of written notice of acceptance. At that time, the taxpayer will begin making the payments in accordance to the terms of the accepted offer.
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While a periodic payment offer is being evaluated by the Service, the taxpayer must make subsequent proposed payments as they become due. There is no requirement that the payments be made monthly or in equal amounts.
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The Service is not bound by either the offer amount or the terms. The offer investigator may determine that the proposed offer amount is too low or the payment terms too protracted to recommend acceptance. In this situation, the offer investigator may advise the taxpayer that a larger amount or different terms would likely be recommended for acceptance.
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Taxpayers who qualify for waiver of the $150 application fee based on their income level at the time they submit an offer are also exempt from making the required TIPRA payment(s). If during the investigation it is discovered that the taxpayer does not qualify for the waiver, contact the taxpayer and request the required payment(s) and the application fee. Allow a reasonable amount of time for the taxpayer to submit the payment(s) and fee. If the taxpayer fails to submit the payment and the fee, return the offer. However, if the taxpayer submitted the application fee, and TIPRA payment in addition to the Form 656-A Waiver, and it is discovered that the taxpayer doe not qualify for the waiver, the offer investigator will:
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Request the money be moved to the appropriate account and/or liability(s), and
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Continue working the offer
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If the taxpayer submitted a periodic payment offer, the offer investigator will request that the taxpayer make up the past due payments from the date of submission to the date of discovery. A reasonable amount of time must be allowed for the taxpayer to send the requested funds. The taxpayer will then be required to make payments in accordance to the terms of the offer when submitted during the remainder of the investigation. If the taxpayer cannot or fails to make the payments by the deadline, the offer will be returned without further consideration.
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Taxpayers may designate how the required TIPRA payments are to be applied to the taxpayer's liabilities. The request for designation must be made in writing when the offer is submitted (in the case of the initial partial payments) or when the payment is made (in the case of subsequent installment payments made for a periodic payment offer). Once a designation of payment is made, it cannot be changed at a later time. The written payment designation must clearly explain how these payments are to be applied to specific tax periods or liabilities (e.g., income taxes, employment taxes, trust fund portions of employment or excise taxes, etc.). This written payment designation must become part of, and remain with, the offer case file.
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In the absence of any written payment designation by the taxpayer when the offer was submitted or when the payment is made, the Service will apply the payments in the best interest of the Government.
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COIC will process the required initial TIPRA payment accompanying periodic payment offers prior to transferring an offer to an OI. For offers submitted by corporations to compromise trust fund taxes, COIC will apply the initial payment(s) to the tax liability with the earliest unexpired CSED. OI's assigned to investigate these offers are responsible for transferring the partial payment(s), if necessary, in the best interest of the government as defined in 5.8.4.7.2.1 below.
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It is the responsibility of the OI assigned the case to ensure that taxpayers make the proposed installments during the offer investigation. In addition, the OI must also ensure that required additional amounts are paid if the taxpayer submits a revised offer reflecting a larger proposed offer amount and/or changes the offer from a periodic payment to a lump sum cash offer.
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If a subsequent payment is received by an OI with a Form 656-PPV, forward the payment with the Form 656-PPV to the appropriate COIC address shown on the form.
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Upon receipt of a subsequent payment received by the COIC site while the offer is assigned to an OI, COIC must annotate the AOIC history with the following information:
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Date(s) of receipt
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Amount of the payment(s)
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Location (MFT and period) applied
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It is the responsibility of the OI to check the AOIC history and/or IDRS for verification of posted or pending payments that may have been received in the COIC site.
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If a subsequent payment is received in the COIC site while the offer is assigned to an OI, COIC will annotate the AOIC history with:
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The date(s) of receipt,
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amount of the payment(s), and
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location (MFT and period) applied
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It will be the responsibility of the OI to check AOIC and/or IDRS for verification of posted or pending payments that may have been received in the COIC site.
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If a subsequent payment is received by the OI, the OI will use Form 3244 to:
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Apply the payment(s) directly to the tax liability in accordance with the taxpayer’s written payment designation, if any, submitted with the offer.
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If no written payment designation was submitted with the offer, apply the payment(s) directly to a tax liability to the best interest of the Government.
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For offers submitted by taxpayers other than corporations, apply the payment(s) to the tax liability(ies) with the earliest unexpired CSED(s).
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For offers submitted from corporations involving trust fund taxes, apply payment(s) in the following descending order: 1) To all Forms 1120, 940, and any other non-trust fund liabilities (in earliest unexpired CSED order), if any; and 2) To the following unpaid portions of all Form 941 periods (in earliest unexpired CSED order).
If neither 1) or 2) above are applicable, apply in the following order:
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Non-trust fund portion of tax (employer’s share of FICA)
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Assessed lien fees and collection costs
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Assessed penalty
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Assessed interest
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Accrued penalty to date of payment
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Accrued interest to date of payment
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For offers submitted by taxpayers other than corporations, apply the payment(s) to the tax liability(ies) with the earliest unexpired CSED(s).
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For offers submitted from corporations involving trust fund taxes, apply payment(s) in the following descending order: 1) To all Forms 1120, 940, and any other non-trust fund liabilities (in earliest unexpired CSED order), if any; and 2) To the following unpaid portions of all Form 941 periods (in earliest unexpired CSED order).
If neither 1) or 2) above are applicable, apply in the following order:
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Non-trust fund portion of tax (employer's share of FICA)
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Assessed lien fees and collection costs
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Assessed penalty
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Assessed interest
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Accrued penalty to date of payment
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Accrued interest to date of payment
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To the unpaid trust fund portion of the Form 941 (employee's and withholding share of FICA) in the earliest unexpired CSED order.
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Annotate the AOIC history with the amount(s) and date(s) of receipt.
Note:
Use DPC 02 when posting subsequent periodic offer payments specified to the trust fund portion when the offer was submitted by a corporate taxpayer. In all other situations use DPC 35.
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If the taxpayer fails to make a proposed installment for a periodic payment offer, the OI will allow one opportunity to pay the missing amount(s). Attempt to contact the taxpayer by telephone, and allow 15 calendar days for the taxpayer to submit the payment(s). If the taxpayer or the representative cannot be reached by telephone, issue an additional information letter to notify of the need to make the payment(s) and allow 15 calendar days from the date of the letter to submit the payment(s).
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If the taxpayer submits the payment(s) within 30 calendar days from the date of the letter (allowing 15 calendar days for mail), continue the offer investigation. In some locations, it may be necessary to allow additional time for the taxpayer to submit the payments. Document the ICS or AOIC history with the reason for the delay.
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If the taxpayer fails to submit the payment or request an extension of time within 30 calendar days from the date of the letter, close the offer as a mandatory withdrawal, using the appropriate withdrawal letter. Document the ICS or AOIC history.
Note:
Taxpayers will be afforded an opportunity to make up only one missed proposed payment for a periodic payment offer, including any amended offers, unless special circumstances exist.
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The proposed offer amounts and terms submitted by a taxpayer dictate the required partial offer payments. The Service is not bound by those same terms in determining an acceptable offer. Therefore, OI's may negotiate different offer terms, when appropriate.
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During evaluation of an offer, the offer investigator may determine that the proposed offer is too low or the payment terms too protracted to recommend acceptance. In this situation, the OI will advise the taxpayer that a larger amount or different terms would likely be recommended for acceptance. If the taxpayer submits a revised offer reflecting a larger proposed offer amount or changing the terms, one or more additional payments may be required. The taxpayer will be given credit for partial payments already made with respect to the original offer.
If… And… Then… Original offer was a lump sum cash offer Revised offer is a lump sum with a greater proposed offer amount Taxpayer must pay 20% of the revised amount, less the partial payment made with the original offer, with the revised OIC Original offer was a periodic payment Revised offer is a lump sum cash Taxpayer must pay 20% of revised offer amount, less any installment payments already paid toward the original offer, with the revised OIC Original offer was periodic payment Revised offer is periodic payment with greater proposed offer amount and/or different proposed installment amounts or schedule Taxpayer must make the initial proposed installment in accordance with the terms of the revised offer, and continue to make the proposed installments during evaluation of the OIC Original offer was lump sum cash offer Revised offer is periodic payment with greater proposed offer amount Taxpayer must make the initial proposed installment in accordance with the terms of the revised offer, and continue to make the proposed installments during evaluation of the revised OIC -
IRC Section § 7122(c), as amended by the TIPRA, requires that offers in compromise submitted on or after July 17, 2006 (and not subject to waiver with respect to low income taxpayers or offers submitted based solely on DATL) must be accompanied by partial payment of the proposed offer amount.
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If the taxpayer submitting a revised or amended offer does not make the additional required payment(s), the OI will return the offer as a processable return using the appropriate AOIC generated letter.
Note:
Cases worked prior to July 21, 2006 will be worked under the criteria defined in IRM 5.8 (revised 9/1/2005). No TIPRA payment requirements will apply to amended offers on those cases. TIPRA requirements only apply to those offers with an "IRS Received Date" of July 22, 2006 and after.
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If the taxpayer fails to submit the revised offer, prepare the rejection letter.
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For dishonored partial payments required with submission of offers, see IRM 5.8.3.6 for appropriate procedures.
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In order to ensure timely case processing, all in-process offers must have follow-up dates scheduled for the next appropriate action.
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Throughout the investigation, the scheduling of timely follow-up actions should be reasonable and appropriate, based on the facts of the case. In order to be considered timely, follow-up actions should be significant actions that can reasonably be expected to move the offer investigation toward resolution. Generally, follow-up actions should occur:
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No later than 15 calendar days after a deadline for taxpayer action has passed without an adequate response.
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No later than 15 calendar days of the receipt of additional information.
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Within 30 calendar days in situations where no contact has been established with the taxpayer or no deadline has been given.
Exception:
See IRM 5.8.4.7.2.1 (7), for an exception to the 15 calendar day requirement in reference to a missed TIPRA periodic offer payment.
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Follow-up actions may include:
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Recommending acceptance or rejection if the information received is sufficient to make a decision regarding the offer.
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Recommending the case for closure when the taxpayer has clearly failed to provide the requested documents or information.
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Personal contact when the taxpayer has made an attempt to comply with the requested documentation but the provided information is incomplete, or needs clarification.
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Case Recommendations
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OE's in COIC must submit all appropriate recommendation reports (i.e., Forms 1271/7249) within 10 calendar days from the date of the documented case decision.
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OS's must submit all appropriate recommendation reports within 15 calendar days from the date of the documented case decision.
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Closing Actions – Case must be submitted for closing actions (i.e. - dating/mailing of letters, closing on AOIC, ICS, etc.) within the defined 10 to 15 calendar days as described above.
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Documentation must include but is not limited to:
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The basis of the processability determination
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Plans of action
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Case actions
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Requests for information/documentation
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Receipt of requested information
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Conversations with taxpayers or representatives
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Results of internal information analysis
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Special issues or circumstances
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Financial analysis, if applicable
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Case decisions
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The source of the funds, if the periodic payment amount is greater than the taxpayer's ability to pay
Note:
Do not repeat information already present on AOIC screens.
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Documentation should include evaluation of the income, allowable expenses, asset values, and encumbrances. It should support and define differences and verification of the assets and expenses, including reasons for disallowance of income and expenses.
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COIC employees will use AOIC to document case actions.
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Field compliance employees will use ICS to document actions. When ICS is used to record documentation, a closing summary history must be placed on AOIC prior to closing the case, indicating the basis for the closure and a statement that the complete history is available on ICS.
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Documentation should be recorded the day the action occurs or as soon as practical thereafter.
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It is the responsibility of the employee to safeguard the government's interest and taxpayer rights. Employees must exercise judgment in deciding whether or not a Notice of Federal Tax Lien (NFTL) should be filed. See IRM 5.12, Federal Tax Liens, for further discussion on the NFTL.
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A NFTL filing determination must be made and documented on all assigned cases as part of the initial offer actions defined in IRM 5.8.4.7.1 above.
Example:
Your initial case analysis reveals that the taxpayer has an interest in real property and no indication that a NFTL is filed. Or, your initial case analysis indicates that there are no NFTL's filed and the taxpayer threatens to file bankruptcy if we do not accept the offer. You should immediately file the lien to safeguard the governments interest.
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The initial review of any case must include an analysis of whether a NFTL has been correctly filed on all tax modules owing, is filed in the correct jurisdiction, and whether or not any filed liens should be re-filed. If analysis indicates a lien was erroneously allowed to self-release, appropriate action must be taken to correct the problem.
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A NFTL will generally be filed whenever the unpaid balance of assessments exceeds $5,000, and an offer is recommended for rejection or acceptance for the following:
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Lump sum cash offer (20%), and five or fewer installments paid in six months or more
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Short term periodic payment offer
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deferred periodic payment offers
Example:
The taxpayer submits an offer for $10,000. He pays 20% or $2,000. The remaining balance is $8,000. If the taxpayer offers to pay $2,000 12 months after the date of acceptance, and $2,000 every 12 months thereafter until paid in full, a lien should be filed if it meets the IRM NFTL lien filing requirements as stated above.
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Circumstances warranting non-filing of a NFTL in the above situations should be clearly documented on AOIC or ICS.
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A lien will generally not be filed on accepted offers when the offer amount will be paid in 5 months or less.
Example:
The taxpayer submits an offer for $10,000. He pays 20% or $2,000. The remaining balance is $8,000. If the taxpayer offers to pay the $8,000 within 5 months from the date of acceptance, a lien will not be filed.
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In those cases where an offer is being investigated and the taxpayer files a request for a CDP during the investigation, the case then becomes the jurisdiction of Appeals. If a determination to accept the offer has been made, the OI should contact Appeals to recommend the taxpayer withdraw the CDP request. If a determination to reject the offer has been made, the offer file should be forwarded to the Appeals Officer handling the CDP hearing before sending any rejection letters. Delete the offer from AOIC.
Exception:
See IRM 5.8.4.12.4 for CDP cases meeting COIC criteria and retained in COIC for processing and preliminary decision.
If… Then… No lien has been filed and a decision is made to not file a lien until the conclusion of the investigation The case file should be documented when a lien determination was made and it should also include the basis for the decision to withhold filing. An additional determination will be required at the conclusion of the investigation. Generally, a lien will be filed if the offer is: -
accepted as a deferred payment offer,
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rejected
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returned
Caution:
Remember that an attempt must be made to contact the TP by phone, in person, or by letter to advise of the filing before requesting the lien. AOIC combo and rejection letters satisfy the notification requirement.
A determination is made to file a lien immediately Ensure that an attempt to notify the TP of the proposed filing (by phone, letter, or in person) has been made and documented before requesting the lien be filed. Provide the required appeal rights per IRM 5.12, Federal Tax Liens, if the taxpayer objects to the filing. If the lien is filed and a CDP request is received process it immediately following guidelines in IRM 5.1.9, Collection Appeal Rights. Liens were previously filed but in an incorrect jurisdiction Determine whether to file a NFTL in the correct jurisdiction or withhold filing until the conclusion of the investigation. Follow instructions above based on your decision. If the decision is made to withhold the filing until the conclusion of the investigation, an additional determination must be made at that time. Liens were filed but have expired Follow instructions in IRM 5.12, Federal Tax Liens. Liens were filed and are currently in the refiled period Ensure that liens are correctly refiled in all required jurisdictions. An offer where the unpaid balance of assessment is $5,000 or more and is being rejected or accepted with deferred payment terms A lien will normally be filed on these cases. Circumstances warranting non-filing must be documented in case history. -
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With the release of the Form 656–L, Offer in Compromise (Doubt as to Liability), which is for DATC only, and the 2007 Form 656 there will no longer be combination offers for consideration for DATL and DATC issues.
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Combination offers submitted prior to the 2007 revision of Form 656 will be worked under procedures defined in IRM 5.8.4.10 (revised 09/01/2005).
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OI's are responsible for working only offer aspects of an investigation. During the offer process employees may discover collection issues that require traditional RO investigation. Generally, if these issues are initially identified by an OE in COIC, the case will be forwarded to a field OS, where the issues will be confirmed and if appropriate, action taken to refer the case to a traditional RO. Some of the issues that may be identified and the way they should be processed are:
Issue Procedure Transferee, Nominee or Alter Ego When these issues arise during an offer investigation, OS should establish a valuation for the involved asset or income stream. The OS should include the value in computing the RCP but not actually complete the administrative actions required to establish the liability or secure a lien against the third party. If the value of the involved asset or income stream will be obtained through an accepted offer, that fact should be clearly documented and any transferee, nominee or alter ego remedy not pursued through administrative or judicial action. If the offer is rejected or moving toward rejection and time is of the essence due to the dissipation/transfer of assets or statute expiration, a Form 2209, Courtesy Investigation, or Other Investigation should be initiated to request the assignment of a RO to complete the required action to establish the transferee, nominee or alter ego liability or lien. Levy or seizure related actions If during the course of an offer investigation an OI determines that immediate levy or seizure action may be needed, the case will be referred to the Collection field function. The OI will initiate an Other Investigation request to an RO group outlining the actions needed and providing any additional information that would assist the RO. Upon notification that a jeopardy levy has been approved the OI will follow the procedures to close the offer outlined in IRM 5.8.3.19, Offers Submitted Solely to Delay Collection, if the field RO and their manager determine that the offer was filed to hinder or delay collection. Suit recommendations OS should consider the value of any recovery that may be made through a suit when determining RCP. If the anticipated recovery amount is obtained through an accepted offer this fact should be clearly documented and the suit recommendation not pursued. If the offer is rejected or moving toward rejection and time is of the essence due to the statute expiration for filing suit, an Other Investigation should be initiated to request the assignment of a RO to complete the suit recommendation. Continuing action on In Business Trust Fund (IBTF) cases Due to the potential for the pyramiding of liabilities and dissipation of assets in IBTF cases, the OS will initiate an Other Investigation on rejected or returned offers involving ongoing businesses with employment tax liabilities. Because rejected, returned and withdrawn offers do not systemically revert to Status 26 (field assignment), the Other Investigation serves as an open assignment until the case is systemically assigned to Status 24 (queue), at which time the collection group manager can assign the case to an RO and close the Other Investigation. This process will generally take about 30 days. Trust Fund Recovery Penalty (TFRP) And Personal Liability for Excise Tax (PLET) cases It is the responsibility of the traditional RO to complete the investigation and make a determination regarding personal responsibility in these cases. Follow the provisions in IRM 5.7.4 Investigation and Recommendation of TFRP. The TFRP must be assessed, the outstanding trust fund amounts paid or the TFRP package forwarded for assessment prior to consideration of the offer. See IRM 5.8.4.13.2 below for instructions on processing these investigations in conjunction with open offers. The process of completing the PLET can be ongoing while the offer is pending but before the offer determination is finalized. Note:
Other Investigations referred per these instructions should be considered high risk case (i.e., risk code 100) and processed accordingly.
Development of Potential Fraud When indicators of potential fraud arise during an offer investigation, the OS will discuss the case with the OS local fraud technical advisor (FTA). If the FTA agrees that the potential for fraud exists, the OS will issue a Other Investigation to the Collection office which covers the geographic area where the taxpayer is located. The field RO will be responsible for gathering the information required and developing the fraud referral. The office assigned the offer investigation will retain the offer pending the outcome of the potential fraud inquiry. If the potential fraud investigation has not been concluded within 20 months of the date IRS received the offer, consider rejection of the offer as not in the best interest of the government. Note:
In the above situations , except in the case of TFRP or PLET investigations, an Other Investigation will be initiated only after the OIC manager and RO manager have discussed the issue and agree that the situation warrants the issuance of the Other Investigation.
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Coordination with other functions is sometimes required during offer investigations. The most common coordination occurs between Collection and Examination or Collection and Appeals offices.
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During initial analysis of an offer, IDRS should be checked to verify there are no actions for any periods either included or not included on the offer; such as, open audits, underreporter cases, TEFRA proceedings, or amended returns pending but not yet assessed. Pending examination cases may be identified by:
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TC 922 without a CP 2000 process code or TC 290/291
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TC 976 or 977 without a subsequent tax increase or decrease
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-L Freeze and/or an AMDIS record
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Partnership Investor Control File (PIFC) code on AMDIS of 5 indicating an investor with at least one open TEFRA key case linkage
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If any potential adjustments are identified the assigned Examination or AUR function or employee should be contacted to determine the status of the audit and informed that an offer based on DATC has been received. The decision on how to proceed with the offer should be based on the status of the potential adjustment. The table below provide some examples.
If… Then… The TP was involved in abusive tax avoidance transactions (ATAT), appears to have substantial unreported income (UIDIF), or there is another reasonable explanation given by the assigned Examination employee as to why the audit should continue The TP should be advised that the offer investigation cannot proceed until the Exam issues have been resolved. Solicit a withdrawal explaining that it is in the TPs best interest due to CSED suspension. If the TP refuses to withdraw, consider returning the offer using the AOIC reason that other investigations are pending that may affect the liability sought to be compromised or the grounds upon which it was submitted. The audit is routine and the assigned Exam employee has agreed to close the tax year(s) with no change Proceed with the offer investigation. The audit is routine, but nearly concluded, and Examination wishes to conclude and assess the tax. Proceed with the offer investigation. Talk to the TP and the Revenue Agent (RA) to coordinate securing an agreement to the deficiency to expedite assessment. Include the tax year in the acceptance, but do not issue the acceptance letter until the tax is assessed. The return has been selected for examination or Automated Under Reporter (AUR) consideration, but not yet assigned. Contact the controlling Examination or AUR function to advise that we are proceeding with the offer investigation. The Partnership Investor File Control (PIFC) code on AMDIS is a 5, indicating at least one open TEFRA key case linkage exists Advise the TP that we cannot consider an offer until all TEFRA partnership issues have been resolved. Attempt to secure a withdrawal. If the taxpayer refuses to withdraw, consider returning the offer using the AOIC Return Letter paragraph that other investigations are pending that may affect the liability sought to be compromised or the grounds upon which it was submitted. The Partnership Investor File Control (PIFTD) code on AMDIS is a 7, the TEFRA case is closed Verify with the assigned Examination employee that the assessment was made and include the additional liability(s) in the offer. -
Within 7 to 14 calendar days prior to accepting an offer, IDRS should be rechecked to ensure that there are no new audit issues pending.
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When one spouse files a claim for relief from joint and several liability and the other spouse submits an offer, the Service employee considering the section 6015 claim should be contacted prior to proceeding to ensure there are no reasons to delay the offer investigation until the 6015 claim is resolved.
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If a taxpayer files a DATC offer but raises relief from joint and several liability issues during the investigation, the issue should be discussed with the taxpayer. If appropriate, the offer should be withdrawn and the claim should be forwarded to the Cincinnati Centralized Innocent Spouse Operations Unit (CCISO).
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If IDRS indicates that the taxpayer has an open claim for relief from a joint and several liability, or if a DATC offer and a claim for joint and several liability are filed simultaneously the taxpayer should be requested to withdraw the offer unless CCISO advises that the claim will be closed immediately with no change. If CCISO indicates that the claim appears valid and the taxpayer will not withdraw the offer it should be suspended pending disposition of the section 6015 claim.
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During a CDP or equivalent hearing (EH) assigned to Appeals, an offer may be submitted by the taxpayer. Taxpayers also occasionally submit a DATC offer during an appeal of a proposed audit deficiency. Appeals retains jurisdiction of both these types of offers, but may send an Appeals Referral Investigation (ARI) to Collection.
Exception:
For exceptions to Appeals jurisdiction for offers submitted with a CDP, see IRM 5.8.4.12.4 below.
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An ARI requesting CIS verification of a complex nature should be assigned to a field RO. The results of the investigation will be reported via memorandum to Appeals and Appeals will conclude the investigation. Requests for any expeditious treatment of an ARI will be decided on a case by case basis through a discussion between the two functional managers.
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Offers based on DATL on TFRP or PLET assessments must be reviewed upon receipt to ensure that the case is not pending or was not already heard in Appeals. If a DATL assessment had previously been determined in Appeals or is found to be currently assigned to an Appeals office, the offer should be removed from AOIC and transferred to Appeals. Coordination should be made with Appeals to ensure that the TC 480 (and if applicable Command Code STAUP to Status 71) is re-input with the proper Appeals jurisdiction code, since removing the offer from AOIC will reverse the TC 480.
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If an offer based on DATC only is received and there is an open case pending in Appeals, contact Appeals to determine who will have jurisdiction of the offer.
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All offers submitted during a CDP hearing or EH meeting COIC criteria will be investigated in a COIC site.
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COIC is responsible for making a processability determination. Once a determination is made, COIC will notify Appeals using the form provided in Exhibit 5.8.4–4.
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Procedures defined in this section apply only to those cases meeting COIC criteria, which consists of wage earners and self-employed taxpayers with gross receipts up to $500,000 and no employees. See IRM 5.8.2.8, Processing Offers to be Assigned to Area Offices From Centralized Offers in Compromise Sites, for the categories of cases to be worked by the field. All other cases can be worked by COIC.
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Appeals will:
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Suspend the CDP case while COIC completes the offer investigation.
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Forward the case to the appropriate COIC site for processability determination. IN these cases, Appeals is not required to generate and include the processable and not processable letters with the offer prior to forwarding the case to COIC.
Note:
If the offer is determined to be not processable, COIC will follow procedures in IRM 5.8.3.4.3. COIC will be required to generate and mail the not processable letter, refund all applicable fees, and return the case to Appeals with no further action. COIC will include a copy of the letter in the case file.
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COIC will:
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Load the case on AOIC
Note:
By loading the case on AOIC, the system will generate the TC 480 with jurisdiction code 1. The jurisdiction code will not be changed even though Appeals will be making the final decision.
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Follow procedures in IRM 5.8.3.4. These cases will not be screened through the Screen for Obvious Full pay process.
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Assign the case for investigation.
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Investigate the offer and close as indicated below.
Note:
TIPRA regulations state that an offer must be processed and a final determination regarding the offer must be made within 24 months from the date the offer was received in Appeals. If a final offer determination has not been made within that 24-month timeframe, the offer will be deemed accepted under 25 U.S.C. § 7122(f).
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COIC must return a CDP OIC case to Appeals with no less than one year (12 months) remaining on the 24-month timeframe in order for Appeals to make its final determination on the offer, in addition to any other issues the taxpayer may raise in a timely manner.
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If there are less than 12 months remaining on the 24-month period, COIC must contact the Appeals employee assigned the case, and provide a status report on the anticipated completion date of the investigation. Do not discuss the merits of the offer, since this is prohibited under ex parte communication.
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If Appeals determines a final decision cannot be made within the 24-month timeframe, Appeals may ask COIC to immediately return the case to Appeals.
In that case, COIC will:
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Input the TC 480 with jurisdiction code 3 to prevent collection activity during the transfer.
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Delete the case from AOIC.
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Immediately mail the entire case file to Appeals using UPS Ground mail. If the timeframe becomes an issue, the case must be shipped using overnight mail.
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Notify the Appeals employee the date the case was mailed, either through encrypted e-mail or telephone.
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Proposed Decision by COIC — If the offer is to be rejected, returned, or withdrawn (voluntary or mandatory)
Note:
Rejected offers worked under this guidance do not require submission to the IAR prior to forwarding to Appeals.
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Rejected, returned, or mandatory withdrawn offers
COIC will:
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Issue a pre-determination letter to the taxpayer (include the AET/IET, if completed)
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Assign the case to XXXX9020
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Immediately mail the entire case file to Appeals using UPS Ground mail. If the timeframe becomes an issue, the case must be shipped using overnight mail. Include in the file a complete copy of the AOIC case history, copy of the letter (return, rejection, or mandatory withdrawal), using the transmittal document in Exhibit 5.8.4–5
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Voluntary withdrawn offers
COIC will:
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Assign the case to XXXX9020
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Issue the AOIC Withdrawal Letter to the taxpayer
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Close the case as a withdrawal on AOIC
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Immediately mail the entire case file to Appeals using UPS Ground mail. If the timeframe becomes an issue, the case must be shipped using overnight mail. Include in the file a complete copy of the AOIC case history, copy of the withdrawal letter, using the transmittal document in Exhibit 5.8.4–5.
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Rejected, returned, mandatory or voluntary withdrawn offers
Appeals will:
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Make a final determination within 60 calendar days from the date Collection shipped the offer
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Notify COIC of the final case determination by encrypted e-mail
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Explore other collection alternatives, such as an installment agreement, within a reasonable amount of time.
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Appeals will work these CDP offers in an expedited manner. A determination will be made, and inform COIC of the final decision, within 60 calendar days of the date the Collection offer was sent to Appeals.
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If the taxpayer requests a different collection alternative and Appeals is unable to make a final determination within 60 days of COIC's preliminary determination (i.e., the taxpayer requests innocent spouse relief after the offer is rejected), Appeals will send the COIC case worker an encrypted e-mail with the reason the 60 days cannot be met.
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If Appeals does not inform COIC of its final determination within those 60 days, and an extension has not been granted based on the above criteria, COIC should contact the AO/SO assigned the case either by telephone or encrypted e-mail to determine the status of the offer. Do not discuss the merits of the OIC or have any other prohibited ex parte conversations.
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If no reply, notify the National Senior Program Analyst for Offer in Compromise, by encrypted e-mail with the following information:
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Taxpayer Name
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Taxpayer Identification Number
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Date case originally sent to Appeals
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Offer number
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Proposed Decision by COIC
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If the offer is to be accepted
COIC will:
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Assign the case to XXXX9020
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Issue the AOIC Acceptance Letter to the taxpayer (include the AET/IET if appropriate)
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Close the case as an acceptance on AOIC
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Forward the case file to the appropriate MOIC function for acceptance monitoring
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Immediately mail the entire case file to Appeals using UPS Ground mail. If the timeframe becomes an issue, the case must be shipped using overnight mail. Include in the file a complete copy of the AOIC case history, copy of the acceptance letter, Form 7249, amended Form 656 (if applicable), using the transmittal document in Exhibit 5.8.4–5.
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Input a STAUP on the account before transfer to Appeals to prevent collection activity during the transfer.
Note:
The case must be reassigned form XXXX9020 back to the offer specialist before it can be closed on or deleted from AOIC.
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If the offer is to be accepted
Appeals will:
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Adopt the decision of COIC to accept the offer in its entirety
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Close the CDP/EH
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Close the OIC WUNO
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If the taxpayer sends in a withdrawal of the CDP hearing request to Appeals more than 30 calendar days after the withdrawal timeframe, Appeals will contact the taxpayer to confirm the withdrawal of the CDP hearing. If the taxpayer wishes to withdraw and wants Collection to work the offer, Appeals will inform the taxpayer that more than 30 days has passed, and the offer as well as the CDP hearing request will need to be withdrawn from Appeals. At that point, the taxpayer will need to submit a new offer with another application fee and TIPRA payment directly to COIC.
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Appeals will be responsible for inputting the TC 521 cc 76/77, as appropriate.
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COIC will:
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Follow current procedures to forward the CDP to Appeals within five workdays. Collection will complete the Form 12153A or 12153B and e-mail Compliance Case Processing (CCP) for input of Stage 1 and 3 into the CDP Tracking System (CDPTS). Follow procedures defined in IRM 5.1.9.3.3.3(4).
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The Stage 1 location codes are 0100 for Brookhaven an 0300 for Memphis. If a CDP request is withdrawn, request input of Stage 12 to reflect withdrawal of the CDP hearing request.
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If the hearing request was timely, Appeals will input the TC 520 cc 76/77, when needed, on COIC originated CDP cases. Do not forward a CDP hearing request to Appeals until the posting of the TC 971 A/C 275 (for timely requests) or TC 971 A/C 278 (for untimely requests) has been verified. See IRM 5.1.9 for timeliness.
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Appeals will:
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Follow current Appeals procedures to notify the taxpayer and/or the POA of the receipt of the CDP
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Inform the taxpayer and/or the POA that COIC will continue working the offer
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Proposed Decision by COIC— If the offer is to be rejected, returned, or withdrawn (voluntary or mandatory)
Note:
Rejected offers worked under this guidance do not require submission to the IAR prior to forwarding to Appeals.
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Rejected, returned, or mandatory withdrawn offers
COIC will:
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Issue a pre-determination letter to the taxpayer (include the AET/IET, if completed)
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Assign the case to XXXX9020
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Immediately mail the entire case file to Appeals using UPS Ground mail. If the timeframe becomes an issue, the case must be shipped using overnight mail. Include in the file a complete copy of the AOIC case history, copy of the reject, return, or withdrawal letter, using the transmittal document in Exhibit 5.8.4–5.
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Voluntary withdrawn offers
COIC will:
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Assign the case to XXXX9020
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Issue the AOIC Withdrawal Letter to the taxpayer
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Close the case as a withdrawal on AOIC
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Immediately mail the entire case file to Appeals using UPS Ground mail. If the timeframe becomes an issue, the case must be shipped using overnight mail. Include in the file a complete copy of the AOIC case history, copy of the withdrawal letter, using the transmittal document in Exhibit 5.8.4–5.
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Rejected, returned, mandatory or voluntary withdrawn offers
Appeals will:
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Make a final determination within 60 calendar days from the date Collection shipped the offer
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Notify COIC of the final case determination by encrypted e-mail
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Explore other collection alternatives, such as an installment agreement, within a reasonable amount of time
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If there are less than 12 months remaining on the 24-month period, COIC must contact the Appeals employee assigned the case, and provide a status report on the anticipated completion date of the investigation. Do not discuss the merits of the offer, since this is prohibited under ex parte communication.
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If Appeals determines a final decision cannot be made within the required 24-month timeframe, Appeals may ask COIC to immediately return the case to Appeals.
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If Appeals requests the case, COIC will:
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Input the TC 480 with jurisdiction code 3 to prevent collection activity during the transfer.
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Delete the case from AOIC
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Mail the entire case file to Appeals using UPS Ground mail. If the timeframe becomes an issue, the case must be shipped using overnight mail.
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Notify the Appeals employee the date the case was mailed, either through e-mail or telephone.
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Appeals will work these CDP offers in an expedited manner. A determination will be made, and COIC informed of the final decision, within 60 calendar days of the date the Collection offer was sent to Appeals.
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If the taxpayer requests a different collection alternative and Appeals is unable to make a final determination within 60 calendar days of COIC's preliminary determination (i.e., the taxpayer requests innocent spouse relief after the offer is rejected), Appeals will send the COIC case worker an encrypted e-mail with the reason the 60 days cannot be met.
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If Appeals does not inform COIC of its final determination within those 60 calendar days, and an extension has not been granted based on the above criteria, COIC should contact the AO/SO assigned the case either by telephone or e-mail to determine the status of the offer. DO NOT discuss the merits of the OIC or have any other prohibited ex parte conversations.
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If no reply, notify the National Senior Program Analyst for Offer in Compromise, by encrypted e-mail with the following information:
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Taxpayer Name
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Taxpayer Identification Number
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Date case originally sent to Appeals
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Offer number
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COIC will forward the OIC case to Appeals with no less than one year (12 months) left on the 24-month timeframe in which a final determination on the OIC must be made.
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Proposed Decision by COIC
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If the offer is to be accepted
COIC will:
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Assign the case to XXXX9020
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Issue the AOIC Acceptance Letter to the taxpayer (include the AET/IET if appropriate)
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Close the case as an acceptance on AOIC
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Forward the case file to the appropriate MOIC function for acceptance monitoring
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Immediately mail the entire case file to Appeals using UPS Ground mail. If the timeframe becomes an issue, the case must be shipped using overnight mail. Include in the file a complete copy of the AOIC case history, copy of the acceptance letter, Form 7249, amended Form 656 (if applicable), using the transmittal document in Exhibit 5.8.4–5.
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Input a STAUP on the account before transfer to Appeals to prevent collection activity during the transfer
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If the offer is to be accepted
Appeals will:
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Adopt the decision of COIC to accept the offer in its entirety
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Close the CDP/EH
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Close the OIC WUNO
Note:
The case must be reassigned from XXXX9020 back to the offer specialist before it can be closed or deleted on AOIC.
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If the taxpayer sends in a withdrawal of the CDP hearing request to Appeals more than 30 calendar days after the withdrawal timeframe, Appeals will contact the taxpayer to confirm the withdrawal of the CDP hearing. If the taxpayer wishes to withdraw and wants Collection to work the offer, Appeals will inform the taxpayer that more than 30 days has passed, and the offer as well as the CDP hearing request will need to be withdrawn from Appeals. At that point, the taxpayer will need to submit a new offer with another application fee and TIPRA payment directly to COIC.
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If during the investigation COIC discovers complex issues that would normally be worked by the field, COIC will:
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Document the case file regarding the complex issue
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Return the entire case file with all documentation to Appeals
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Delete the case from AOIC
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Follow procedures in IRM 5.8.3.4.3, Determining Processability for Appeals Collection Due Process Offers.
Note:
All cases will be worked in the appropriate COIC site. If the case has complex issues that cannot be worked by COIC, Appeals will retain jurisdiction of the case, and issue an ARI for field investigation when appropriate.
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Upon notification from Appeals with the final decisionCOIC will:
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Reassign the case from XXXX9020 on AOIC to any employee number determined by COIC management.
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Use the following final disposition codes:
Code Disposition 1 Accept 5 Rejected (did not exercise appeal rights) 6 Withdrawn 8 Termination of Consideration 10 Return
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When inputting a rejected offer, use the mail date of the Appeals Notice of Determination (NOD) or Decision Letter, minus 30 calendar days.
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All other cases will be closed using the mail date of the Appeals NOD or Decision Letter.
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It is important that only these codes be used to ensure accurate calculation of the collection statute.
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Open criminal investigations can be identified on IDRS by an unreversed TC 914 or TC 916. When these transaction codes are discovered contact must be made with the assigned Special Agent and procedures in IRM 5.1.5 followed. It may be necessary for the group or unit managers to discuss with the Criminal Investigation (CI) manager to determine the next appropriate action. A decision will need to be made on the appropriate actions to take (including disposition of any application fee or deposit) and what may or may not be discussed with the taxpayer.
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Once a taxpayer has been advised of the open criminal investigation, if the assigned Special Agent has no objection, the taxpayer may be asked to withdraw the offer until the criminal matter is resolved. If the taxpayer declines to withdraw the offer a joint decision should be made whether it should be closed as a return or held open until the investigation is closed.
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When it is determined that an offer is submitted solely to delay collection, the offer should be returned to the taxpayer without further consideration. The term solely to delay collection means an offer was submitted for the sole purpose of avoiding or delaying collection activity. A determination that an offer is submitted solely for the purpose of delaying collection should be apparent to an impartial observer. See IRM 5.8.3.19, Offers Submitted Solely to Delay Collection, for a complete discussion of this topic and procedures to follow when a case meeting this criteria is identified.
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Certain types of taxpayers and/or liabilities require unique considerations. The instructions described below should be followed when considering cases of this nature.
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Trust fund taxes are taxes withheld or collected from an individual and paid over to the government on that person’s behalf. See IRM 5.7.3 for a list of tax returns used to report trust fund taxes and where assessment of the TFRP based on the liabilities reported on the returns is possible.
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When an offer is accepted to compromise trust fund tax owed by an operating business, the taxpayer is relieved of a significant operating expense. The effect is to grant the delinquent taxpayer an economic advantage over competitors who are in tax compliance. Recovery of the unpaid trust fund tax amount is a significant issue when considering an offer from a business taxpayer. In the interest of fairness to all taxpayers the Service must be cautious to avoid providing financial advantages to those taxpayers through the forgiveness of employment tax debt, as this may be detrimental to competitors who are remaining in compliance with their tax obligations. The following procedures apply to all In Business Trust Fund (IBTF) taxpayers, including sole proprietorships, partnerships, as well as corporations.
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These taxpayers must remain in compliance while the offer is being considered. An untimely Federal Tax Deposit made after assignment to an OI, and during the investigation will result in a return of the offer. It is necessary for the taxpayer to be current with the quarter that the offer was submitted and remain in compliance with the filing and deposits requirements during the offer process.
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For offers involving corporate entities, or any entity in which assertion of the TFRP is applicable, the trust fund portion of the tax liabilities must be assessed against all responsible persons before the Service will investigate an offer. See IRM 5.8.4.13.2.
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If financial analysis reveals that the taxpayer cannot pay operating expenses and remain current with taxes (i.e. the business is operating at a loss), all business assets should be valued rather than valuing the income stream. The value of the business as a going concern should also be evaluated. Close review should be conducted as well to see whether the offer meets the criteria for rejection as not in the best interest of the government. See IRM 5.8.7.6(6).
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If the offer is from an ongoing business that appears to be insolvent and it appears that the governments position would be better protected through a formal insolvency proceeding consideration should be given to the rejection as not in the best interest of the government. See IRM 5.8.7.6(6).
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Business tax returns (Schedule C, Form 1120, and Form 1065), the taxpayers balance sheet, income statements, and the Form 433-B need to be carefully analyzed to arrive at the correct RCP.
The following issues should be carefully reviewed and/or considered:
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Depreciation — Do not allow depreciation. Instead allow necessary actual monthly obligations paid to secured creditors on depreciable assets (i.e. autos, equipment, or real estate loans).
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Accounts Receivable — Accounts receivable that are current (i.e. generally less than 90 days past due) generally should not be discounted at Quick Sale Value (QSV). Value all accounts receivable at 100% of the balance due, unless the taxpayer can substantiate the account has been delinquent over 90 days. If the account is determined to be delinquent, it may be discounted up to a maximum of 50%. However, supporting documentation is required to substantiate accounts the taxpayer claims are delinquent over 90 days; such as a request for the taxpayer to provide an aging report. If the account is over 90 days and the taxpayer fails to provide substantiation, it will be valued at 100%.
Note:
A delinquent account is defined as an uncollectible account that has been delinquent for more than 90 days. A collectible account is defined as one that may be considered to be past due, but is still an active client.
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Personal Expenses Paid by the Business — Financial statements must be reviewed to ensure expenses such as car payments, insurance, utilities, etc. are not claimed on both the Form 433-A and the Form 433-B.
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Compensation to Corporate Officers — Wages and/or other compensation paid to corporate officers in excess of applicable expenses allowable per National and Local standards should generally not be allowed as business expenses.
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Stock Holder Distributions and Repayment of Loans to Officers — These expenses are discretionary in nature. Distributions of this nature made after the incurrence of the employment tax delinquency should be factored into the RCP analysis as dissipated assets. Loans to officers should be considered an account receivable and valued according to their collectibility.
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Potential Recovery of "Priority Taxes" — Trust fund tax plus associated interest is classified as a "priority tax" in the U.S. Bankruptcy code. As such this tax must be paid in full, in a Chapter 11 or 13 payment schedule. If it is probable that the taxpayer will file a Chapter 11 or 13 if the offer is returned or rejected, then an offer should not be considered for less than what would be recovered through the bankruptcy proceeding.
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Field Visits to Evaluate Business Assets — A field call may be made to validate the existence and value of business assets and inventory for all offers involving an operating business and that will be recommended for acceptance. The offer specialist should make the call, if practical, or initiate an Other Investigation to request that a call be made by another RO if the taxpayer operates in a remote location.
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Note:
Other Investigations referred per these instructions should be considered high risk cases, code 100, and processed accordingly.
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Before an offer to compromise trust fund tax will be investigated, for entities in which the trust fund recovery penalty is applicable (in business or out of business) all the issues outlined in IRM 5.8.4.13.1 above should be considered. In addition, as a prerequisite, the trust fund portion of the taxes must be paid, the TFRP must be assessed against all responsible persons, or the trust fund package forwarded for assessment.
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It is the Service's policy that the amount offered to compromise a liability subject to assertion of the TFRP will represent what can be collected from the employer. If the Service enters into a compromise with an employer for a portion of the trust fund tax liability, the remainder of the trust fund taxes may still be collected from a responsible person pursuant to Section 6672 of the Internal Revenue Code.
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Revenue officers have two options when they negotiate with the entity principals. This applies to trust fund liabilities in status 26, with any unpaid trust fund amount still within the TFRP Assessment Statute Expiration Date (ASED). They are:
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If the entity wishes to file an offer, generally, all responsible persons must first agree to the assessment of the TFRP. This requires the field RO to secure basic documentary evidence per LEM 5.7 to support assertion and that all responsible persons signed Form 2751, Proposed Assessment of Trust Fund Recovery Penalty. The signing of the Form 2751 does not preclude the responsible person from challenging this assessment by paying a divisible portion of the tax, filing a refund claim and if unsuccessful, a refund suit. The responsible person should be advised of the right to file a refund claim when the From 2751 is provided to the responsible person.
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Alternatively, the responsible person(s) can personally full pay the trust fund amount on behalf of the entity. IRM 5.7.4.4 contains instructions when a responsible person chooses to pay on behalf of the entity. Failure to do either will result in a solely to delay determination if the entity files an offer. See IRM 5.8.3.19.
Note:
If extenuating circumstances are present that prevent the assessment of the TFRP against all responsible persons, the revenue officer, after consulting with a manager, may consider processing the OIC without the assessment of all potential responsible persons. For example, if a potential responsible person cannot be located. The RO may allow the OIC to be investigated if the governments interests are sufficiently protected if the other responsible persons have agreed to assessment of the TFRP.
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Offers submitted on accounts in Status 26 before assessment of the TFRP but prior to the responsible person(s) being advised that an offer will not be considered unless the TFRP has been assessed or the trust fund paid in full. Otherwise, the offer will be returned as solely to delay collection. The assigned RO will retain the balance due case, and annotate this on From 657. The offer will be returned by COIC without input of ST 71 in accordance with the Form 657.
Note:
If the liabilities are not currently in status 26 and/or the responsible individuals were not previously advised that an offer will not be investigated unless the TFRP has been assessed or the trust fund paid, the OS will retain the offer and follow the instructions contained in IRM 5.8.4.13.2(7) below.
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Only the amount that can be collected from the entity (including dissipated assets) will be considered in the RCP calculation of an acceptable offer. The Service will pursue collection of the TFRP assessed against the responsible person(s), unless the trust fund portion has been full paid.
Note:
A taxpayer may designate TIPRA payments (pre-acceptance) to a specific liability including trust fund liabilities. Once the offer has been accepted, the funds will be applied in the governments best interest and the taxpayer no longer has the right to designate payments.
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During initial analysis of an offer received from an entity subject to the assertion of the TFRP and involving unpaid trust fund tax the offer specialist must determine the ASED of each period and take immediate steps to protect it if expiration is imminent.
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The following actions should be taken based on the facts of the case:
If… Then the RO will… Then the Offer Specialist will… The TFRP has been completed and the assessment processed prior to the time the corporate offer is filed Obtain a copy of the Form 4183 and the CIS for each responsible person and proceed with the offer investigation Document this fact in the ICS history and on the Form 657 submitted with the offer The account is in status 26, the TFRP has not been assessed, but the taxpayer was advised that an offer will not be investigated until the TFRP is assessed or full paid and submitted an OIC anyway Forward the case to COIC with a Form 657 requesting the case be returned as solely to delay Return the case as solely to delay The account is not in status 26 and/or the responsible person(s) were not previously advised that an offer will not be investigated until the trust fund is paid or the TFRP assessed Retain the offer. Generate an Other Investigation (coded 100) to the field for completion of the TFRP. Coordinate with the RO to ensure the TFRP is assessed or trust fund portion fully paid by the responsible person(s). Note:
A formal appeal of the proposed TFRP will result in return of the offer as solely to delay.
Complete the TFRP investigation using an Other Investigation (coded 100) The Other Investigation should be completed in 90 days The ASED has expired without any TFRP assessment Annotate the expiration in the case history and continue processing the offer determining only the corporation’s RCP. Prepare an expired statute notification and submit to the OIC group manager for processing. -
In the situation where the amount offered by a corporation combined with the payments already made on related TFRP assessments exceeds the total employment tax liability of the corporation for the same tax periods:
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Request the responsible person(s) sign irrevocable requests to transfer their payments on the TFRP accounts to the related corporation liability.
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Complete and process Form 3870 to accomplish the credit transfer.
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Secure full payment of the balance due from the corporation.
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Secure a withdrawal of the offer.
Note:
The above situation should be rare. If the combined payments made on the related TFRP assessments exceed the total employment tax liability of the corporation, then the accounting transactions completed by the campus should have posted the related payments to all accounts.
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Partnership employment tax liabilities are not "joint and several" as are joint income tax assessments. The Service's ability to collect from the partners is based on state law.
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When a partnership liability is compromised for any individual general partner our ability to collect from all other general partners may be affected. Therefore, the amount offered to compromise a partnership tax liability must include what we can collect from the partnership plus what can be collected from each of the general partners. No offer should be accepted to compromise only one partners individual liability for the partnership debt.
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When investigating partnership offers a CIS should be secured from the partnership and from all general partners. The RCP for the partnership must equal what could be collected from the partnership plus what could be collected from all general partners. Generally, an offer based on DATC from a partnership will not be accepted when the RCP of one or more of the general partners cannot be determined. When it is not possible to secure a CIS from one or more of the general partners, because they cannot be located or they refuse to cooperate or join in the offer, the offer may still be accepted if the investigation is able to establish that there is no collection potential from the non-participating partners.
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While the Service is charged with collecting certain child support obligations, we do not have the authority to compromise them. These accounts are identified on the Non-Master-File with a MFT code of 59.
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If a taxpayer proposes a compromise that includes a child support liability, Service employees should request that the offer be amended to remove the child support obligation. If the offer is acceptable it can be compromised without including the child support debt. If the taxpayer refuses to remove the child support liability the offer should be rejected using the public policy reason and the open paragraph stating that "We do not have authority to compromise child support obligations" .
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Once the RCP has been calculated, immediate action should be taken to bring the case to closure. See IRM 5.8.4.7.3 above for time frames within which closing actions must be taken.
Asset Equity Table – A table listing all the taxpayers assets, encumbrances, and exemptions. It then calculates the equity which is included in the reasonable collection potential (RCP) calculation.
Income/Expense Table – A table that lists the income and expenses both claimed and allowed for purposes of calculating reasonable collection potential (RCP).
Form 657 is a report used to refer an OIC for consideration from a field Collection RO.
This document is used by COIC only as a cover sheet to notify Appeals upon processability determination.
This document is a cover sheet used by COIC to ship the case to Appeals upon preliminary case decision.







