- 8.23.3.1 Consideration of Doubt as to Collectibility Offers
- 8.23.3.2 Rejected Offers
- 8.23.3.3 Appeals OIC Evaluation Procedures
- 8.23.3.4 Amended Offers
- 8.23.3.5 Collateral Agreements
- 8.23.3.6 Offer from an Operating Business
- 8.23.3.7 Offers for Other Liabilities
- 8.23.3.8 Effective Tax Administration Offers
- 8.23.3.9 Centralized Offer in Compromise and "Obvious Full Pay" Offers
- 8.23.3.10 Consideration of Doubt as to Liability Offers
- 8.23.3.11 Consideration of Combination Offers
- 8.23.3.12 Death of Taxpayer While OIC Case in Appeals
- 8.23.3.13 Alternative Resolutions for Offers
- 8.23.3.14 Potential Default Offers
- 8.23.3.15 Mediation and Arbitration
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The purpose of this section is to provide Appeals personnel with the procedures necessary to properly evaluate a taxpayer's appeal of a rejected offer in compromise (OIC). Appeals does not have its own set of rules or procedures for determining reasonable collection potential (RCP) in an OIC case. For this reason, this section does not reiterate what is already in IRM 5.8, Offers in Compromise. Rather, it discusses some of the more basic elements of the OIC evaluation process and provides guidance unique to Appeals' role in the OIC process.
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Collection, under the Commissioner, Small Business/Self Employed (SBSE), is responsible for processing and analyzing a taxpayer's offer, negotiating with the taxpayer, making an RCP determination and communicating the final determination to the taxpayer. IRM 5.8.4, Offer in Compromise, Investigation, and IRM 5.8.5, Offer in Compromise, Financial Analysis contain OIC guidance concerning:
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Components of collectibility
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Procedures for evaluating specific types of taxpayers and tax debts, including trust fund, excise, partnership, and child support liabilities
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Financial analysis, including determining equity in assets and a taxpayer's future ability to make payments
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Issues involving the dissipation of assets
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Financial information documentation and verification requirements
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Payment terms
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If it is determined that the taxpayer cannot pay in full, there is a legal basis for compromise under IRC 7122 based on doubt as to collectibility. If the taxpayer has the ability to pay in full, there may still be a legal basis for compromise if it is further determined that such compromise would promote effective tax administration. See IRM 8.23.3.8 for guidance on Effective Tax Administration (ETA) offers.
Note:
An offer based upon doubt as to collectibility with "special circumstances" will be evaluated using the same criteria as an ETA offer.
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Policy Statement P-5-100 ( IRM 1.2.14.1.17) states, in part:
The Service will accept an offer in compromise when it is unlikely that the tax liability can be collected in full and the amount offered reasonably reflects collection potential. An offer in compromise is a legitimate alternative to declaring a case currently not collectible or to a protracted installment agreement. The goal is to achieve collection of what is potentially collectible at the earliest possible time and at the least cost to the Government.
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IRM 5.8 is the primary authority for evaluating offers and should be followed when evaluating an appealed rejection. Appeals does not have the authority to disregard established guidance. However, the Appeals process in an OIC case is not merely an extension of the SBSE Collection process. The role and mission of Appeals is different than that of SBSE Collection and Appeals Officers and Settlement Officers (AO/SOs) must employ general Appeals settlement and conference practices applicable to all Appeals cases to appealed offers as well.
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IRC 7122(d)(2) requires IRS to publish schedules of national and local allowances designed to ensure that taxpayers seeking to compromise their tax debts have an adequate means to provide for basic living expenses. This code section further requires that IRS (including Appeals) "shall determine, on the basis of the facts and circumstances of each taxpayer, whether the use of the schedules published under subparagraph A [of that IRC section] is appropriate and shall not use the schedules to the extent such use would result in the taxpayer not having adequate means to provide for basic living expenses."
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If national or local standards for determining allowable living expenses are updated after an offer is rejected by SBSE, Appeals will use the most current or updated Allowable Living Expense (ALE) standards unless the case has already been submitted by the Settlement Officer to the Appeals Team Manager (ATM) and/or Counsel for final review or approval.
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A taxpayer must be able to substantiate that limiting him/her to the national or local standard allowance(s) would not provide for his/her basic living expenses.
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Allowances in excess of national or local standards must be documented in the Appeals Case Memorandum.
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If the taxpayer disagrees with the rejection of an offer by Collection, they can request Appeals consideration and review of Collection's determination. The appeal must be in writing. A Form 13711, Request for Appeal of Offer in Compromise , will generally be used but is not required.
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Appeals and Settlement Officers evaluating appealed OICs must be knowledgeable in the procedures detailed in IRM 5.8 and other parts of the IRM as well as the law and regulations governing offers and Appeals such as:
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IRM 8.1.1, Appeals Operating Directives and Guidelines
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IRM 8.2, Pre-90-Day and 90-Day Cases (contains general information for all Appeals cases)
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IRM 8.6.1, Conference and Issue Resolution
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IRM 8.6.4, Reaching Settlement and Securing an Appeals Agreement Form
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IRM 8.21, Appeals Statute Responsibility
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IRM 5.1, General Collecting Procedures
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IRM 5.7, Trust Fund Compliance
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IRM 5.12, Federal Tax Liens
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IRM 5.14, Installment Agreements
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IRM 5.15, Financial Analysis
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IRM 5.16, Currently Not Collectible
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IRM 5.17, Legal Reference Guide for Revenue Officers
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IRC 7122
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Treasury Regulations § 301.7122-1 for offers in compromise
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Notice 2006-68, Downpayments for Offers in Compromise
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Revenue Procedure 2000-43 concerning ex parte communication
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Other legal and administrative guidance, including local law
Note:
Links to several IRM sections, IRC 7122, Treasury Regulations § 301.7122-1, Notice 2006-68, and local law guides for all states (including community property states) are available on the Appeals OIC web page.
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The Tax Increase Prevention and Reconciliation Act of 2005 (TIPRA) was enacted May 17, 2006 and became effective July 16, 2006. TIPRA brought about major changes to the OIC program, most of which do not affect non-CDP offers in Appeals. Notice 2006-68, Downpayments for Offers in Compromise, provides guidance on TIPRA issues until the regulations are updated.
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Offers mailed prior to July 16, 2006 are not affected by TIPRA. Amended offers for these cases are not considered 'TIPRA offers' and may be secured using the July 2004 revision of Form 656 and taxpayers are not required to remit TIPRA payments with any subsequent amended offer.
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One of the significant changes under TIPRA provides that an offer shall be deemed to be accepted if it is not rejected, returned or withdrawn before the date which is 24 months after receipt of the offer by IRS. See IRC 7122(f). This 24-month TIPRA period ends when the offer is rejected by SBSE, so most non-CDP offers considered by Appeals will not have open TIPRA statute issues. There are, however, instances in which a non-CDP OIC case arrives in Appeals with an open TIPRA statute, so the Appeals Officer or Settlement Officer assigned the case must carefully review IRM 8.23.2.3, Initial Case Review and Statute Controls to make sure the OIC work unit (WUNO) contains the proper statute controls.
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IRS began using a Form 656-L, Offer in Compromise (Doubt as to Liability), in January of 2006. The new Form 656 (Rev. 02-2007) does not include doubt as to liability as an option because Notice 2006-68 provides that taxpayers submitting offers based only on doubt as to liability are not required to make TIPRA payments with the offers.
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IRM 8.23.1.4.1 contains TIPRA information concerning:
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OIC payment terms
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Installment agreement in effect prior to receipt of the OIC
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Taxpayer's right to designate offer payments
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Appeals procedures for processing TIPRA payments
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As a result of TIPRA, IRS changed the rules for determining the processability of post-TIPRA offers. Now, an offer will be deemed non-processable only if one or more of the following criteria are present:
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Taxpayer in Bankruptcy: An offer will not be considered during an open bankruptcy proceeding.
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Taxpayer did not submit the application fee with the offer: An application fee of $150 or a signed Form 656-A, Income Certification for Offer in Compromise Application Fee (For Individual Taxpayer Only), must accompany the Form 656. The Form 656-A applies to individual taxpayers only. No application fee or Form 656-A is required if the sole basis of the offer is Doubt as to Liability.
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Taxpayer did not submit the required initial payment with the offer: See IRM 8.23.1.4.1 for initial payment requirements. No initial payment or Form 656-A is required if the sole basis of the offer is Doubt as to Liability.
Note:
SBSE's Centralized Offer in Compromise (COIC) sites perform all of the Service's processability reviews, including those for Appeals (CDP offers). If an offer based upon doubt as to collectibility is received without the application fee, initial offer payment, or Form 656-A, COIC will review the Form 433-A, Collection Information Statement for Individuals, and waiver criteria to see if the taxpayer meets the requirements for waiving the application fee and initial offer payment. If the taxpayer meets the low-income criteria in Form 656, COIC will consider the offer processable.
Note:
Collection has procedures for handling cases where the determination that a taxpayer qualified for the Form 656-A waiver was later found to be erroneous. Appeals will not get involved in addressing erroneous Form 656-A qualification issues on a non-CDP offer. The issue before Appeals on a non-CDP offer is the overall acceptability of the offer itself ( See IRM 8.23.3.3.) Collection had ample opportunity to make the proper Form 656-A qualification determination before the case was referred to Appeals and such a matter would be considered a "new issue" in that it doesn't pertain to the overall acceptability of the offer.
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The TIPRA requirement for a taxpayer to make periodic installment payments while a Periodic Payment offer is being considered ends when Collection rejects the offer. Taxpayers are not required to continue making periodic installment payments while a rejected offer is being considered by Appeals unless Appeals secures an amended offer. See IRM 8.23.3.4 for additional guidance on amended offers secured by Appeals.
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If a taxpayer’s total liability exceeded $50,000 at the time the offer was submitted and a TIPRA payment submitted with the offer or TIPRA payments made during the course of an OIC investigation contributed to the total falling below $50,000 at the time the case is submitted for approval, the offer still requires an opinion from Counsel. See IRM 5.8.8.5.
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The 24-month mandatory acceptance period provided for in IRC 7122(f) ends when Collection rejects or returns the offer, or when the offer is withdrawn. A non-CDP offer that was rejected by SBSE will not be deemed accepted if Appeals doesn't render a decision on the appealed offer within 24 months after the date the offer was submitted. (See IRM 8.23.2.3 for a listing on non-CDP offers received in Appeals that were not previously rejected by SBSE and thus have open TIPRA statutes.) Appeals' responsibilities are considerably different with a CDP offer. See IRM 8.22.2.4.7 for procedures involving offers received as alternatives to collection in a CDP case..
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When evaluating offers (other than "Obvious Full Pay" offers - See IRM 8.23.3.9), Collection generally sends a pre-decision letter to the taxpayer telling them why they are proposing to reject the offer. This letter provides the taxpayer with the rationale and financial analysis for Collection’s preliminary conclusion and an opportunity for the taxpayer to supply additional information or, if applicable, to amend the offer to reflect the RCP determined by Collection.
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Collection is responsible for reviewing any information provided by the taxpayer before the offer is rejected and any new information provided by the taxpayer as part of the appeal of the rejection. See IRM 5.8.7.6.5. Collection should address each disputed item in its narrative or case history. If the taxpayer provided substantial information with the appeal that was not properly considered by Collection, consider sending the case back as a premature referral for them to evaluate. See IRM 8.23.2.3.1 for Appeals premature referral guidance.
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If SBSE rejects the offer, copies of Collection's Income/Expense (IET) and Asset/Equity (AET) Tables will be attached to their rejection letter.
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As a result of the pre-decision letter and IET and AET information provided with the rejection letter, a taxpayer should be fully aware of why the offer was rejected. The Form 13711, Request for Appeal of Offer in Compromise, though not mandatory, directs the taxpayer to provide in the appeal:
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the disagreed item,
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reason(s) for the disagreement, and
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supporting documentation, as appropriate
Appeals can then try to narrow the focus of consideration to the specific issues for which the offer was rejected.
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Appeals must exercise independent judgment concerning the RCP determination made by Collection and the issues disputed by the taxpayer on appeal. IRM 5.8 is the primary authority for evaluating offers and should be followed when evaluating an appealed rejection. Appeals does not have the authority to disregard established guidance. However, the Appeals process in an OIC case is not merely an extension of the SBSE Collection process. The role and mission of Appeals is different than that of Small Business/Self Employed (SBSE) Collection and Appeals Officers and Settlement Officers (AO/SOs) must employ general Appeals settlement and conference practices to appealed offers.
Note:
Having found a basis to reject the offer, Collection may cease its evaluation and simply reject the offer. As such, they may not have addressed all the issues necessary for acceptance of a doubt as to collectibility or Effective Tax Administration (ETA) offer. If Appeals agrees with arguments made by the taxpayer, Appeals may need to address the issues not addressed by Collection before accepting the offer.
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Appeals and Settlement Officers evaluating appealed OICs must be knowledgeable in the procedures detailed in IRM 5.8, IRM 8.23, and other parts of the IRM and administrative guidance such as those listed in IRM 8.23.3.1 above.
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RCP issues that were previously addressed during the investigation by Collection should not generally be re-examined unless there is convincing evidence that such reinvestigation is necessary. Appeals will generally consider only the items disputed in the taxpayer's appeal, provided the case referred from Collection is fully and adequately developed. However, the overall acceptability of the taxpayer's offer remains the primary issue before Appeals, so if Collection has overlooked or underdeveloped an important issue that will affect whether the offer is accepted or rejected, then the issue must be properly developed and/or addressed. Counsel's opinion is statutorily required for acceptance of an offer in which the unpaid amount of tax assessed (including any interest, additional amount, addition to the tax, or assessable penalty) is equal to or more than $50,000.00 (See IRM 8.23.4.2.2) and Appeals must present an acceptance recommendation that adequately addresses all aspects of the taxpayer's RCP.
Note:
If national or local standards for determining allowable living expenses are updated after an offer is rejected by SBSE, Appeals will use the most current or updated Allowable Living Expense (ALE) standards unless the case has already been submitted by the Settlement Officer to the Appeals Team Manager (ATM) and/or Counsel for final review or approval.
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If Collection neglected to address or did not fully develop an issue that significantly affects the taxpayer's overall RCP determination and the Appeals employee cannot quickly resolve the issue, consider returning the offer to Collection as a premature referral so that the information can be considered and the issue fully developed and addressed. If Collection continues to believe that the offer should be rejected after considering and addressing the issue, the offer will be returned to Appeals with Collection's views and Appeals will continue to process the appeal. See IRM 8.23.2.3.1 for premature referral issues on appealed OIC cases.
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The financial information in the case file should generally be less than 12 months old. If the financial information becomes older than 12 months, contact the taxpayer to update the necessary information. Updated financial information and/or a new Form 433-A and/or Form 433-B is not necessary unless the taxpayer's financial situation has significantly changed. Appeals also needs to be aware of situations where the financial information became outdated because of delays by Collection (or Appeals) and through no fault of the taxpayer. Pen and ink changes to the existing Form 433-A/B are sufficient for cases where the taxpayer's financial situation has not changed significantly. IRM 5.8.5.3.2 contains additional guidance for cases with old or outdated information. See IRM 8.23.3.3.1.2 regarding requesting supplemental information if updated financial information is needed.
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The Settlement Officer is responsible to monitor and address the IMF taxpayer compliance with current estimated tax and withholding requirements, or a BMF taxpayer's compliance with federal tax deposits while the DATC OIC case is being considered by Appeals. See IRM 8.23.2.4 for Appeals guidance on when a taxpayer does not remain in compliance while on appeal.
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A taxpayer who had a Periodic Payment offer rejected by Collection is not required to continue making the periodic installment payments while the case is being considered in Appeals. See IRM 8.23.3.1.1.1. The TIPRA requirement to make periodic installment payments ended when Collection rejected the offer. However, if Appeals secures an amended Periodic Payment offer, then the taxpayer must once again start making the periodic installment payments proposed in the amended offer. See IRM 5.8.4.7.2.1 for a table with guidance on TIPRA payment requirements for amended offers.
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Document all significant case actions on the case activity record in a timely, accurate and complete manner.
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After completing the required initial case review and statute control assessments (both TIPRA and CSED) found in IRM 8.23.2.3, the case is ready for initial evaluation. This section contains preliminary evaluation procedures for cases that were not prematurely referred by Collection.
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Review and become familiar with IRM 8.23.1, particularly with the conference and settlement and practices information found in IRM 8.23.1.3.
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Determine whether and how much additional financial documentation and/or verification is needed. See IRM 5.8.4, Offer in Compromise, Investigation, and IRM 5.8.5, Offer in Compromise, Financial Analysis. In most instances, the required verification and substantiation can be completed in-house without a field investigation. If the case is complex and requires field investigation or verification, then send an Appeals Referral Investigation (ARI) to a Field Revenue Officer group. See IRM 8.23.3.3.2.4 for procedures when requesting assistance from SBSE Collection.
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Appeals will:
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Review the administrative offer file, including the taxpayer's appeal and supporting documents, and the rejection narrative and tables prepared by Collection. The review should be documented in the Appeals Centralized Database System (ACDS) Case Activity Record.
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Check to see if there are barriers to acceptance of the offer, such as a taxpayer's failure to remain in compliance after the offer was submitted , including federal tax deposits on any related business entities for which the offer taxpayer is responsible (such as a sole proprietorship, single-member LLC, or closely held corporation). See also IRM 8.23.2.3.1 for premature referral procedures if a compliance issue is present and occurred before the SBSE offer investigator submitted the case for rejection, and IRM 8.23.2.4 for Appeals procedures when a taxpayer did not remain in compliance after the offer is rejected.
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Review the taxpayer’s Form 13711, Request for Appeal of Offer in Compromise, or other written appeal.
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Conduct the conference, including explaining the offer process, how an acceptable amount is computed, how the available financial data supports either acceptance or rejection of the offer and, if applicable, what information the taxpayer can provide or actions to take that could make an OIC a viable resolution. See IRM 8.23.3.3.1.2 for procedures for requesting supplemental information.
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Follow up in a timely manner and review any information submitted as soon as possible. Timeliness of case actions is an important component in making the Appeals determination without needing to ask the taxpayer to update previously supplied financial information. Unwarranted inactivity gaps should be avoided.
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Within 30 days of case assignment (as opposed to case receipt - see IRM 8.23.2.1), Appeals will send out an initial substantive contact letter that:
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Explains the Appeals process, including opportunities to meet with Appeals in person. Be sure to further explain that if the taxpayer prefers a face-to-face hearing, he or she should contact the AO/SO within 14 days from the date of the letter. See also IRM 8.23.2.2.1 regarding transferring a non-CDP OIC case.
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Identifies the disputed issues
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Asks the taxpayer to provide any other information that he or she wants Appeals to consider
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Identifies any supplemental information or verification needed to properly evaluate the offer and/or compliance issues that must be remedied
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Sets clear expectations and a specific date for providing any requested supplemental information. Generally, the due date for the supplemental information should be within the next 30 days and before any scheduled conference date.
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Schedules the conference or requests the taxpayer to contact Appeals by a specific date
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Advises the taxpayer of the consequences of either not providing requested information by the established due date or failing to participate in the conference
Note:
Avoid sending blanket requests for supplemental information or documentation that either may not actually be needed in the analysis or that may have been previously provided. See IRM 8.23.3.3.1.2 for addition guidance on requesting supplemental information.
Note:
Appeals follows IRM 5.8.7.2.2 guidance concerning time frames for allowing IMF and IBTF taxpayers to clear up compliance issues. See IRM 8.23.2.4 for Appeals procedures and time frames for dealing with taxpayers whose compliance problem arose after the SBSE offer investigator submitted the case for rejection.
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If initial substantive contact is made by telephone, be sure to cover all of the above and document the case activity record accordingly.
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The AO/SO needs to be alert to issues that may prevent Appeals from making a final determination on an appealed offer and when such issues arose in relation to when the offer was either rejected by SBSE or submitted for rejection by the SBSE offer investigator. Issues arising after SBSE rejected the offer such as an open claim for relief from joint and several liability (also known as an innocent spouse claim) or an open criminal investigation require coordination with other functions before proceeding with considering the appealed offer. See IRM 8.23.2.3.1 for premature referral criteria and procedures if such events occurred before the offer was rejected.
Caution:
Carefully review Rev. Proc. 2000-43 before any contact with another function. Be sure to document the case activity record with the purpose of the contact, what was discussed and the information that was received.
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For procedures concerning an open Examination matter, follow IRM 5.8.4.12.1.
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IRM 5.8.4.12.2 contains information regarding a claim for relief from joint and several liability. The following table reflects Appeals procedures for the various scenarios that may occur where a claim for relief from joint and several liability was filed after the offer was rejected by Collection (see IRM 8.23.2.3.1 for details regarding such claims filed before the offer was rejected):
If ... And ... Then ... The spouse whose appealed offer is being considered is not the spouse who filed the innocent spouse claim The innocent spouse claim is still open Contact the Service employee at the Cincinnati Centralized Innocent Spouse Operations Unit (CCISO) considering the innocent spouse claim to make sure there are no reasons to delay Appeals' consideration of the non-requesting spouse's offer until the claim is resolved The spouse whose appealed offer is being considered is the same spouse who filed the innocent spouse claim The innocent spouse claim is still open Ask the taxpayer to withdraw the offer unless CCISO indicates that the claim will be closed immediately with no change The spouse whose appealed offer is being considered is the same spouse who filed the innocent spouse claim CCISO indicates that the innocent spouse claim has merit and the taxpayer won't withdraw the appealed offer Suspend consideration of the appealed offer pending disposition of the innocent spouse claim Caution:
Contacting CCISO is considered an administrative or ministerial contact for ex parte purposes provided such contact is limited to simply making sure there are no reasons to delay Appeals' consideration of the non-requesting spouse's offer or checking on the status of the requesting spouse's claim when the requesting spouse's offer is in Appeals. Be sure to document the case activity record with the purpose of the contact, what was discussed and the information that was received.
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For procedures concerning an open criminal investigation, follow IRM 5.8.4.12.5. The AO/SO must exercise caution and good judgment before contacting someone from Criminal Investigation (CI). Discuss the issue with your ATM and Counsel before initiating contact with CI.
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Collection may not address or fully develop all of the issues in a case after finding a reasonable basis to reject the offer. Taxpayers and their representatives are often more willing to amend their offers during the Appeals process because they realize Appeals is their last chance. Although Appeals must avoid sending blanket requests and strive to keep supplemental information requests to a minimum, the AO/SO must have the latitude to secure the information believed necessary to properly determine RCP in order to maintain the integrity of the OIC program and our voluntary system of taxation as a whole. It generally takes considerably more effort for both the taxpayer and Appeals to work through, document and resolve all issues leading to the eventual acceptance of the offer than it does for Appeals to arrive at a decision to sustain rejection of the offer. Because relevant issues in the offer case file may not always be fully developed, supplemental information is often necessary to:
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Properly evaluate the offer
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Verify information per the requirements of IRM 5.8.5
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Prepare the case file for supervisory and Counsel approvals
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When supplemental information is needed, including post-OIC rejection compliance-related things such as unfiled returns, estimated tax payments, verification of missed federal tax deposits being made (see IRM 8.23.2.3.1 for guidance on compliance-related issues that arose before the offer was rejected), it is important for Appeals to clearly communicate to the taxpayer:
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precisely what is needed
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that the information, documentation, unfiled return, payment, etc., is necessary to enable Appeals to properly evaluate the offer
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precisely when the requested items must be received in Appeals
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that Appeals must make its decision on the offer based upon available information (unless the conference has not yet been held) if all of the requested items are not received by the stated deadline
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Set a reasonable deadline for the taxpayer to provide the requested items. The general rule is 30 days, but the amount of time to give the taxpayer to respond will depend on the amount and type of information requested.
Example:
If the taxpayer raised a number of issues in the appeal and a significant amount of supplemental information is needed to adequately analyze such issues, the full 30-day response period is probably appropriate. This is especially true if some of the requested information must come from a third party such as a written statement from a lender, insurance company, physician, etc.
Example:
If the taxpayer is asked to provide only a few supplemental information items that are generally readily available such as bank statements, wage/earning statements, utility bills, etc., a shorter period of time to respond is appropriate.
Note:
If the "supplemental information" needed involves remedying a compliance matter, review IRM 8.23.2.4 for time frames for the various compliance problem issues.
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A taxpayer appealing SBSE's rejection of his/her offer has already had an opportunity to present to SBSE the issues and financial information or documentation relevant to the acceptance of the offer, so deadline extensions by Appeals should not be routine and granted only if the Settlement Officer believes an extension may ultimately lead to a settlement and is appropriate given the individual facts and circumstances of the case. Appeals should not generally be looked upon to be the initial finders of fact or the first to consider determinative information. The reason for granting the taxpayer an extension of time to provide requested information/documentation or clear up a compliance issue should be documented in the case activity record.
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If the supplemental information request is made prior to the conference, allow a sufficient amount of time between the date by which the taxpayer is to provide the information and the conference date, so you have time to review the information before the conference. If the supplemental information request is made at or after the conference and the taxpayer does not provide complete information for all of the requested items by the established due date, the case may be closed by sustaining Collection's rejection of the offer. Document the case activity record as to exactly what was received and when it was received. Follow the procedures in IRM 8.23.4, Acceptance, Rejection Sustention, and Withdrawal Procedures (non-CDP).
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IRM 8.23.2.4 contains separate guidance for situations when the taxpayer does not remain in compliance while the offer is being considered by Appeals.
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As previously indicated, IRM 5.8 is the primary authority for evaluating offers in compromise. Appeals does not have its own set of rules or guidelines for evaluating an offer. IRM 5.8.4, Offer in Compromise, Investigation, and IRM 5.8.5, Offer in Compromise, Financial Analysis, contain comprehensive instructions for analyzing a taxpayer's financial situation and for determining RCP.
Note:
If national or local standards for determining allowable living expenses are updated after an offer is rejected by SBSE, Appeals will use the most current or updated national and local standards unless the case has already been submitted by the Settlement Officer to the Appeals Team Manager (ATM) and/or Counsel for final review or approval.
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Depending on the complexity of the issue, a certain amount of documentation may be required to verify the accuracy of the financial information being relied upon to determine RCP. Most of the verification items should be in the administrative file that was received from Collection. Substantiation of issues not fully developed by Collection and/or supplemental information received while the case is in Appeals may require additional verification. IRM 5.8.5.3 contains details as to the information needing verification and required level of such verification. Verification efforts and results should be documented in the case activity record.
Note:
The Property Appraisal and Liquidation Specialists (PALS) web site at http://sbse.web.irs.gov/PALS contains links to a number of property valuation resources.
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Most of the required verification can be obtained from either the taxpayer or internal sources. Occasionally, however, issues may require the assistance of a field investigator. See IRM 8.23.3.3.2.4 for procedures when requesting assistance from SBSE Collection.
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The numerical factors used to determine the present value of the taxpayer's future ability to pay were changed to accommodate changes brought about by TIPRA. Fewer months of future income are required from taxpayers who agree to shorter payment terms. The table in IRM 5.8.5.7 reflects the present value factors to be used when determining the present value of the taxpayer's future ability to pay.
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A frequent issue on appeal is the amount of income to use when determining future ability to pay when a taxpayer has a sporadic employment history or fluctuating income. In these instances, IRM 5.8.5.6 says to average the taxpayer's income over several prior years and goes on to state this is usually three years. If Appeals uses a period of time other than three years or the amount of time used by SBSE Collection, the reason for using the non-standard or different time period should be documented in the case activity record and in the Appeals Case Memorandum.
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A key requirement for accepted offers with a liability over $100,000 is the need to review a full credit report. This requirement only applies to offers recommended for acceptance. If warranted, Appeals may secure a credit report on an OIC case with a liability less than $100,000, although this should not be routine.
Note:
The Fair and Accurate Credit Transactions Act of 2003 requires that persons who dispose of credit information take reasonable measures to protect against unauthorized access to or use of credit information in connection with its disposal. See IRM 8.23.4.2.1 for information on removing and destroying credit report information as part of closing out an OIC case in Appeals. These procedures are in the IRM section titled, Accepted Offer Closing Documents and AO/SO Procedures, but also apply to all OIC case disposition types.
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If it becomes apparent that Appeals must sustain Collection's rejection of the offer, contact the taxpayer and advise him/her of the decision and the reason(s) why the offer cannot be accepted. Provide a copy of the financial analysis reflecting Appeals' determination of RCP (generally copies of the IET and AET), allow the taxpayer a reasonable opportunity to provide feedback or amend the offer to the revised RCP amount and then follow the instructions in the following table:
If ... Then ... The taxpayer provides feedback causing a substantive change to the previous RCP determination, but the revised RCP is still greater than the taxpayer's offer and less than the amount owed Contact the taxpayer and allow him/her 14 calendar days to amend the offer to the revised RCP amount. See IRM 8.23.3.4 for details on amended offers and the table in IRM 5.8.4.7.2.1 for possible TIPRA payment requirements. Note:
Appeals has had CDP cases remanded by the Tax Court for abuse of discretion citing IRM 5.8.4.6 for not allowing the taxpayer an opportunity to amend the offer to the final RCP amount.
The taxpayer provides feedback that causes no appreciable change to the RCP determination or is unwilling/unable to amend the offer to the necessary amount, if applicable Contact the taxpayer, explain any legal or administrative remedies and advise that Appeals must sustain rejection of the offer. Review the procedures in paragraph (11) of this section before proceeding with closing out the case The taxpayer contacts Appeals and indicates an inability to amend the offer to the necessary amount, or amending the offer doesn't apply because RCP exceeds the liability and there is no basis for ETA consideration Advise the taxpayer that Appeals must sustain rejection of the offer. Review the procedures in Paragraph (11) of this section before proceeding with closing out the case The taxpayer and Appeals agree to an alternative resolution such as an installment agreement or having the account placed in currently-not collectible status Consider having the taxpayer withdraw the offer and proceed with closing out the case. See IRM 8.23.4 for instructions for closing out the OIC case. If the agreed upon alternative resolution is an installment agreement, prepare the Form 433-D, Installment Agreement. See IRM 8.23.3.13. The taxpayer and Appeals agree to an alternative resolution and the taxpayer won't withdraw the offer Proceed with processing the applicable alternative resolution as part of closing out the case by sustaining rejection of the offer. See IRM 8.23.3.13. The taxpayer doesn't respond Proceed with closing out the case by sustaining rejection of the offer Note:
Providing the taxpayer with a copy of Appeals' financial analysis is not necessary if there are no substantive changes to the analysis that was completed by Collection. The taxpayer has already had an opportunity to provide relevant feedback to Collection's RCP analysis.
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IRM 5.8.4.9 calls for the filing of a Notice of Federal Tax Lien (NFTL) in certain instances even though the offer is accepted. Appeals must follow the same IRM 5.8 criteria when accepting an offer. The following table reflects the general NFTL filing criteria for accepted offers when the unpaid balance of assessments exceeds $5,000:
If ... Then ... Lump sum cash offer with five or fewer installments paid in five months or less No NFTL is necessary Lump sum cash offer with five or fewer installments paid in six months or more A NFTL will generally be filed Short-term periodic payment offer A NFTL will generally be filed Deferred periodic payment offer A NFTL will generally be filed -
If a NFTL will be filed per standard administrative procedures, advise the taxpayer accordingly. Explain CDP rights under IRC 6320 and document the case activity record. Indicate in the "Brief Remarks" section of the Form 5402 that the IRM calls for a lien to be filed and indicate the tax periods to be listed on the NFTL.
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The circumstances and reasons for not filing a NFTL in the above situations must be clearly documented in the case activity record.
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Since Appeals already has detailed financial information and familiarity with the taxpayer's current circumstances with a Doubt as to Collectibility offer, there may be instances when an offer cannot be accepted but both the taxpayer and Appeals believe that an alternative resolution such as an installment payment agreement (IA) or having the account placed in currently non-collectible (CNC) status is appropriate. Document any discussions of alternative resolutions in the case activity record. See IRM 8.23.3.13. for details on possible alternative resolutions for a non-CDP offer.
Reminder:
Appeals is responsible to input Transaction Code (TC) 971 with Action Code (AC) 043 upon receipt of an installment payment proposal. Use a Form 4844, Request for Terminal Action, to request input of the TC 971 AC 043 to all tax periods. Appeals does not input the TC 971 AC 063.
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The Service will not consider an offer while a taxpayer is in bankruptcy. When a taxpayer files bankruptcy, the Bankruptcy Code provides legal remedies and procedures to resolve the government's claim. If the taxpayer files bankruptcy while the case is being considered by Appeals, the offer must be closed as Appeals sustaining Collection's rejection of the offer. In this instance, the offer has already been rejected (by Collection) and Appeals no longer has a basis to overturn Collection's decision. Follow the procedures in IRM 8.23.4 for closing the offer.
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If the taxpayer states a plan to file bankruptcy if the offer is not accepted, consider whether the tax liability can be discharged and follow the guidance in IRM 5.8.5.6 and IRM 5.8.10.2.2. Make a general analysis of collectibility if the taxpayer files bankruptcy and the liabilities that would be discharged and attempt to negotiate an agreeable settlement, as appropriate.
Note:
Procedures involving ex parte communications must be followed when discussing case information with Insolvency Unit personnel. Clearly document the case activity record concerning exactly what information was requested from Insolvency, why such information was requested, and the results of the contact. See Rev. Proc. 2000-43 for additional guidance.
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If the taxpayer files bankruptcy after the offer is accepted, follow the procedures in IRM 5.8.10, Offer in Compromise Special Case Processing. In accordance with the Bankruptcy Code, the offer should not be defaulted or payments solicited while the taxpayer is in bankruptcy.
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See IRM 8.7.6.3, Appeals Bankruptcy Cases, Offer in Compromise Cases, for additional information on bankruptcy issues.
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Dissipation of assets is a frequent issue of dispute in an appealed offer in compromise. If a determination is made that a taxpayer dissipated an asset(s) and such asset is no longer available to pay the tax liability, a secondary determination must be as to whether including the value of the dissipated asset as part of RCP is justified.
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Including the value of the dissipated asset as part of the RCP determination is not automatic. Such inclusion must be clearly justified in the case file and documented in the case activity record. If the taxpayer can show that all or a portion of the asset was used to provide for necessary living expenses, the applicable portion of the asset should not be included in the RCP calculation. The taxpayer must be able to provide a reasonable accounting of the dissipated asset.
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If the investigation clearly reveals that the asset was dissipated with a disregard of the outstanding tax debt, the value of the asset should generally be considered for inclusion in the RCP calculation. As indicated, however, an exception may be appropriate to the extent of the amount that the taxpayer can establish was used to fund necessary living expenses.
Caution:
Avoid "double counting" if a decision is made to include a dissipated asset as part of RCP and all or part of the dissipated asset was used to purchase or improve the value of another asset that is also being included as part of RCP.
Example:
A taxpayer secured a second mortgage of $60,000 on her residence after accruing a tax liability and before IRS filed a NFTL. She provided documentation to show that she used $40,000 of the loan proceeds to put an addition on to her home and make other necessary repairs and improvements. She paid unsecured credit card debts with the remaining $20,000. With the improvements, the residence is now valued at $300,000. She has a first mortgage with a balance of $100,000, so net realizable equity in the residence is now $80,000 ($300,000 x 0.80 = $240,000 - $100,000 (first mortgage) - $60,000 (second mortgage) = $80,000). If the full $60,000 is going to be treated as a dissipated asset, a concurrent determination must be made as to the increase in value to the residence that is attributable to the amount of the second mortgage (dissipated asset) that went toward improving or increasing its value. To include both the full $60,000 second mortgage loan and the full $80,000 net realizable equity in the residence in the RCP calculation would cause a "double counting" of a portion of the $40,000 that went toward improving and thus increasing the value of the residence. The AO/SO will have to use judgment in deciding how much the residence increased in value because of the $40,000 in improvements.
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If Appeals reduces or eliminates the value of a dissipated asset included as part of RCP, the reason for such should be documented in the case activity record and in the Appeals Case Memorandum.
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IRM 5.8.5.5 contains the primary guidance for dissipated asset issues.
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On January 6, 2009, the Commissioner issued News Release IR-2009-2, in which he outlined ways the Internal Revenue Service would assist taxpayers experiencing financial hardship. One of the steps outlined by the Commissioner was to provide an additional review of the information used to value real property to see if accepting an offer in compromise is appropriate.
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On February 2, 2009, Collection issued interim guidance addressing the Commissioner’s requirement of an additional review of real property values in offer in compromise (OIC) cases where the equity in such property is a barrier to acceptance of the offer.
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A cadre of Appeals Officers (AOs) and Settlement Officers (SOs) will provide the additional review of real property valuations for Appeals. Review assignment will be based upon the location of the property. Because most CDP offers have open TIPRA statutes, the SO must be wary of the statute expiration date in cases where additional review of real property values is likely. Referrals should be made with no less than 150 days remaining before the 24-month TIPRA period expires. See IRM 8.23.2.3 for information on TIPRA statute issues and when the OIC case must generally be presented to the Appeals Processing Service (APS) for closing.
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The SO working the OIC case and/or ATM must have a discussion with the taxpayer or representative concerning the disputed valuation and the case must meet all of the following requirements before it is referred to the AO or SO for the required additional review:
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The case did not previously receive the additional review by SBSE on the same property prior to rejection of the offer being considered by Appeals,
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Taxpayer owes IMF tax (MFTs 20, 30, 31 or 55),
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Offer negotiations are otherwise complete, all case issues are fully developed and the difference between the amount offered by the taxpayer and the reasonable collection potential determined by the SO assigned the case is solely attributable to a dispute over the amount determined to be net realizable equity in real property,
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There are no other issues that would independently justify rejection of the offer, such as non-compliance, taxpayer failed to provide information necessary to properly evaluate the merits of the offer, public policy matters, etc., and
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If a case meets the above requirements, the procedures and responsibilities for the SO working the OIC case are:
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Prepare a brief memorandum confirming the case meets the criteria in paragraph (4) above and with sufficient details, documentation and valuation source information used to determine the value of the real property. Include details about any defects in the condition of the property that may impact its value. Include in the memorandum a statement as to whether there is an open TIPRA statute, and if so, the TIPRA statute expiration date.
Note:
There must be at least 150 days remaining before the expiration of the TIPRA statute. If there are less than 150 days, the SO's ATM must approve the potential delay in submitting the case to APS within the 90-day requirement in IRM 8.23.2.3.
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Type in Loc Code ‘RV’ in the Loc 10 field.
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Submit the referral package to your Appeals Team Manager (ATM) for review and approval.
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Upon receipt of the additional review referral package from the SO, the SO's ATM will:
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Review the referral package for completeness and approval.
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Make sure at least 150 days remain on the 24-month TIPRA period (see below for instructions in cases with less than 150 days).
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Access the Appeals additional reviewer cadre and ATM listing by clicking the 'Additional Real Property Value Review' link in the Resources section on the Appeals OIC web page. Determine the likely Appeals additional reviewer and his/her ATM based on the location of the property.
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Because of the short turnaround time for the review, it is important to make sure the selected reviewer is available. Contact the reviewer's Manager and advise him/her that you have a referral ready for the additional review. If the selected reviewer is not available, choose a different reviewer from the cadre listing and similarly contact that reviewer's Manager to ensure availability.
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Once an available reviewer is selected, fax or e-mail the referral package to the reviewer's Manager for team case assignment.
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If less than 150 days remain before the 24-month TIPRA period expires, the SO’s ATM will contact the reviewer’s ATM to advise of the pending referral and work out arrangements for expedited review. This may require assignment to a reviewer who generally covers referrals involving properties located in other areas.
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Upon receipt of the additional review referral package from the SO's ATM, the ATM of the Appeals reviewer will assign the Team Member case to the Appeals reviewer.
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The procedures and responsibilities of the Appeals reviewer are as follows:
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Review the referral package to make sure the referral meets the criteria for additional review detailed in paragraph (4) above, and make note of the TIPRA statute date listed in the referring SO's memorandum
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Submit a request to APS to create a separate Team Member record for the OIC WUNO and input the appropriate ‘TL’ and ‘TM’ feature codes.
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Complete the additional property value review within 15 days of Team Member assignment by reviewing the available information and determining the appropriate value of the real property.
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Per IRM 8.7.11.3.1, the Appeals reviewer will prepare an Appeals Case Memo (ACM) in support of the determination of the property value issue as a Team Member on the OIC case.
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Input in the Loc 10 field the number of hours on the ACDS Team Member record (in 1/4 hour increments), and the month and year in which the Team Member case was closed. The SO previously input Loc Code ‘RV’ in the Loc 10 field, so after the Appeals additional reviewer inputs the hours and month/year closed, the Loc 10 field should look like: RV–1.00hrs–011/09
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Close out the Team Member WUNO using Closing Code 45 and submit the completed additional review package and ACM to the Appeals reviewer’s ATM.
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Upon receipt of the completed additional review package, the ATM of the Appeals reviewer will review and approve the Report and Team Member case and fax or e-mail the valuation report/ACM to the ATM of the SO assigned to the OIC case.
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Upon receipt of the returned additional real property value report/ACM, the SO will incorporate the Appeals reviewer’s determination into the OIC’s overall RCP calculation as follows:
If... Then... The final real property valuation results in RCP exceeding the balance due. Follow procedures in IRM 8.23.3.3.2 for non-CDP offers and IRM 8.22.2 for CDP offers. The final real property valuation results in RCP that exceeds the taxpayer’s offer but is less than the balance due and the taxpayer has not had an opportunity to amend the offer. Provide the taxpayer an opportunity to amend the offer. See IRM 8.23.3.4. for non-CDP offers and IRM 8.22.2.4.7 for CDP offers. The final real property valuation results in an RCP amount of which the taxpayer was previously given an opportunity to amend the offer. The SO is not required to give the taxpayer another chance to amend the offer and may proceed with closing out the case. See IRM 8.23.4 for non-CDP offers and IRM 8.22.2 for CDP offers.
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Situations may arise during the consideration of an appealed offer in which Appeals may request the assistance of a field Revenue Officer. Examples include:
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Appeals needs the assistance of a Revenue Officer to perform financial verification actions required by IRM 5.8.5.3
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A complex issue surfaces and additional documentation or verification is needed to properly determine whether the offer is acceptable
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In these situations, Appeals may consider sending an Appeals Referral Investigation (ARI) to the field Collection office nearest to the taxpayer. Do not send the ARI to an SBSE OIC group because they are generally no better equipped than Appeals to address field verification or complex case investigation needs.
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Before sending the ARI, review and analyze the supporting documentation already provided by the taxpayer and utilize all internal verification resources. There is no purpose served in sending an ARI to Collection if its result will have no impact on the offer's likely decision. In general, use the ARI only when:
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Acceptability of the offer cannot be adequately determined without the information that will be asked for in the ARI, and
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There is a reasonable probability the offer will be accepted, especially if the results of the ARI favor the taxpayer's position.
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Per Q-A 6 in Section 3 of Revenue Procedure 2000-43, OIC cases are subject to ex parte communication provisions. The third-party contact waiver provision found in Section V of Form 656 pertains to non-IRS contacts only.
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After sending the ARI to Collection, send a letter to the taxpayer advising of the referral. Be specific as to what Appeals has asked Collection to do and inform the taxpayer that Appeals will share the results with the taxpayer and give him/her an opportunity to provide feedback.
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When the investigation results are received from Collection, promptly send a copy of the results to the taxpayer attached to a letter stating Collection has concluded its investigation and the taxpayer has 14 calendar days to review the information and provide whatever feedback he/she wants Appeals to consider.
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Per IRM 5.1.8.5, the Collection considers the ARI to be a "Mandatory Assignment" , meaning the Collection group manager is responsible to assign the ARI to the next available Revenue Officer. Per IRM 5.1.8.2, the completion period for the ARI is:
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45 days after issuance if the action address is within the United States, Puerto Rico or the Virgin Islands
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Six months after issuance if the action address is any other US possession or territory or located within a foreign country
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Appeals retains full jurisdiction of the open OIC while Collection is investigating the ARI, so it is the Settlement Officer's responsibility to follow up if the above time frames are not met. Because of ex parte issues, limit the extent of the discussion to only the general time frame of the ARI/OI’s completion. See Rev. Proc 2000-43. Carefully document the case activity record:
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why you contacted the Revenue Officer,
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what question(s) was asked, and
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the answer(s) received.
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Because a taxpayer may propose not just the amount of the offer, but also the terms of the payment, consideration must be given to such terms before deciding to recommend acceptance. Appeals must now evaluate and negotiate not just an acceptable offer amount , but agreeable payment terms as well. Appeals is not required to accept the taxpayer's offer simply because it otherwise meets or exceeds RCP. If the taxpayer's proposed payment terms cause the offer itself to be unacceptable, the terms must be sufficiently renegotiated. If the taxpayer is not willing to propose acceptable terms, the offer may be denied as not being in the best interest of the government.
Example:
The taxpayer owes $65,000 and there are 50 months remaining on the CSED. RCP is $24,000. The taxpayer has proposed a Deferred Periodic Payment offer of $24,000 with 49 monthly payments of $100 and a final payment in the 50th month of $19,100. The terms of this offer are not acceptable and must be renegotiated before approval. The CSED is no longer suspended after the offer is accepted and the risk of the taxpayer paying only a small portion of the offered amount is high given the structure of the proposed payment terms. If the taxpayer cannot/will not make the final payment, the CSED will expire before the Monitoring Offer in Compromise unit (MOIC) is able to properly respond.
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During the course of an offer investigation, if a TIPRA payment(s) (which includes the initial payment submitted with the offer, subsequent periodic installment payments, and/or the payment submitted with an amended offer) contributes to the full payment of a tax period, that period must remain part of the offer and must be listed on any subsequent amended Form 656 and the Form 7249. Even though the tax debt is fully paid, the payment or payments used to satisfy the tax debt are still part of the overall offer amount, so all satisfied periods must remain part of the offer. See IRM 5.8.8.3. If a tax period is paid in full exclusively via a non-TIPRA payment, such as a refund offset, there is no need to list such period on the amended Form 656 or the Form 7249. Before securing an amended Form 656 with the tax period removed, make sure no TIPRA payment was applied to the satisfied tax period.
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If Appeals secures an amended offer, the AO/SO must sign and date the Form 656 as the " Authorized Internal Revenue Official" .
If ... Then ... The original Form 656 was received on or before July 21, 2006 You may use the July 2004 revision of Form 656 for the amended offer because the taxpayer is not required to make a TIPRA payment The original Form 656 was received on or after July 22, 2006 Use the most current revision of Form 656 for the amended offer because the taxpayer must make an additional required TIPRA payment unless exempt (see IRM 8.23.1.4.1 for exemption criteria) Note:
An amended Form 656 does not impact the 24-month period under IRC 7122(f) during which the Service must either reject or return the offer. If the offer was not rejected by either Collection or Exam (see IRM 8.23.2.3), the date by which Appeals must either reject or return the offer remains 24 months from the date the original offer was received by the Service.
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Taxpayers who do not meet the Form 656-A exemption criteria may be required to remit an additional offer payment with the amended offer depending on the amount and payment terms of such amended offer relative to the amount and payment terms of the original offer. Review the table in IRM 5.8.4.7.2.1 for various amended offer scenarios and the associated TIPRA payment requirements.
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The taxpayer is given credit toward the amount of the amended offer for all OIC payments made prior to receipt of such amended offer. See IRM 5.8.4.7.2.1 and IRM 5.8.8.2. The OIC Acceptance Letter should indicate the total amount of offer payments received as of the date of issuance as well as the date and amount of the last offer payment received.
Example:
The taxpayer originally submitted a Lump Sum Cash offer of $5,000 and submitted $1,000 with the offer. The offer was rejected and the taxpayer appealed. The taxpayer and Appeals agreed on a final Short-Term Periodic Payment offer for $25,000. The taxpayer received credit for the $1,000 submitted with the original offer and thus owed a remaining amount of $24,000 to fully pay the offer. The offer amount listed on the amended Form 656 was $25,000 and the taxpayer proposed to make $1,200 periodic installment payments each month until the $25,000 is paid in full. The amended offer and additional TIPRA payment of $1,200 were received April 28, 2009. The OIC Acceptance Letter stated a total of $2,200 had been received and applied to the accepted offer and further advised the taxpayer that the last payment of $1,200 was received April 28, 2009.
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Appeals may process the OIC payment received with the amended offer. See IRM 8.23.1.4.1.1 for guidance on how to process OIC payments.
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If an amended offer is received without the required partial payment, Appeals will follow IRM 5.8.4.7.2.1 by sustaining rejection of the offer if the taxpayer does not make the required TIPRA payment after being given a reasonable opportunity to do so. If an amended offer is received without the required additional TIPRA payment
-
Carefully review the table in IRM 5.8.4.7.2.1 to make sure an additional TIPRA payment was required with the amended offer.
-
If an additional TIPRA payment is required, contact the taxpayer and explain the TIPRA requirement.
-
Give the taxpayer 15 calendar days to submit the required TIPRA payment and clearly explain that Appeals must sustain rejection of the offer if such payment is not received by the established deadline.
-
If the taxpayer does not submit the required payment, the case may be closed by sustaining rejection of the offer.
Note:
Collection returns an offer as a processable return if the taxpayer does not submit the required additional TIPRA payment with the amended offer. Appeals cannot "return" an offer that has already been rejected, but will follow the same IRM 5.8.4.7.2.1 procedures to simply sustain the previous rejection instead.
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-
If the amended offer secured by Appeals is a Periodic Payment offer from a taxpayer who is not exempt from TIPRA payment requirements (see IRM 8.23.1.4.1 for exemption criteria), the taxpayer must once again start making the proposed periodic installment payments. Appeals is responsible to make sure the taxpayer makes the periodic installment payments proposed in the amended offer while the OIC case is pending in Appeals. The offer may be considered withdrawn under IRC 7122(c)(1)(B)(ii) if the taxpayer fails to make all proposed periodic installment payments. See IRM 8.23.3.4.1 for Appeals mandatory withdrawal procedures.
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Appeals occasionally receives an appealed rejected offer from a husband and wife in which two Forms 656 are required, but only one was received. SBSE will often not secure the second Form 656 unless they intend to accept the offer. Review IRM 5.8.2.3 to determine how many Forms 656 are needed. If Appeals is able to negotiate an acceptable offer in such a case and a second Form 656 is required, Appeals must secure the additional Form 656 along with any applicable OIC application fee and TIPRA payment or Form 656-A. See IRM 8.23.1.4.1 and IRM 5.8.3.7 for information on required fees and payments. Even though the new or second Form 656 is related to the offer that has already been rejected, SBSE's Centralized Offer in Compromise (COIC) site must complete the processability review and process the applicable fee and payment. As part of such processing, COIC will add the related offer to their Automated Offer in Compromise (AOIC) system so that offer may be properly monitored if accepted. Because the new Form 656 doesn't represent a new "offer" , COIC will provide expedited processing of the related offer within 1-2 business days of receipt. To initiate this expedited processing, the SO must:
-
Date stamp but not sign the second Form 656.
-
Complete the Related Offer Cover Sheet, which is available on the Appeals OIC web page.
-
Prepare a Form 3210 and mail it along with the original, unsigned Form 656, the OIC application fee, TIPRA payment, or Form 656-A (if applicable), and the Related Offer Cover Sheet to the appropriate centralized site.
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Paragraph (o) in Section V of Form 656 allows the Service to add any assessed liabilities the taxpayer failed to list to Section II of the Form. If the only revision needed before acceptance is the addition of a missing period, an amended Form 656 is not necessary. As a courtesy, contact the taxpayer to advise him/her that you are adding the missed liability(s).
Caution:
The provision in paragraph (o) of Section V of Form 656 allows Service personnel to add missed periods to Section II of Form 656, but it does not authorize the deletion of any listed period. If the Form 656 lists a tax period that is paid in full and no TIPRA payment was applied to such tax period (see paragraph (2) above), an amended Form 656 must be secured.
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A taxpayer submitting either a Short-Term Periodic Payment Offer or a Deferred Periodic Payment Offer is required to make the periodic installment payments proposed in such offer. Most taxpayers submitting a Periodic Payment offer will propose monthly payments, but are not required to do so under IRC 7122(c)(1)(B). The TIPRA requirement for a taxpayer to make proposed periodic installment payments while a Periodic Payment offer is being considered ends when Collection rejects the offer. Taxpayers are not required to continue making proposed periodic installment payments while a rejected offer is being considered by Appeals unless Appeals secures an amended offer.
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If the amended offer secured by Appeals is a Periodic Payment offer from a taxpayer who is not exempt from TIPRA payment requirements (see IRM 8.23.1.4.1 for exemption criteria), the taxpayer must once again start making the proposed periodic installment payments. Appeals is responsible to make sure the taxpayer makes the periodic installment payments proposed in the amended offer while the OIC case is pending in Appeals. The offer may be considered withdrawn under IRC 7122(c)(1)(B)(ii) if the taxpayer fails to make all proposed periodic installment payments.
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Appeals will follow IRM 5.8.4.7.2.1 and IRM 5.8.7.4.2 procedures, including:
-
allowing the taxpayer 15 calendar days to submit the missed payment(s),
-
affording the taxpayer an opportunity to make up only one missed proposed periodic installment payment, unless the Settlement Officer determines special circumstances exist, and
-
continuing with consideration of the taxpayer's appeal if the Settlement Officer determines special circumstances exist
-
-
If Appeals does not receive the required proposed periodic installment payment by the established deadline and the Settlement Officer determines no special circumstances exist, the offer will be considered withdrawn under IRC 7122. Per IRM 5.8.7.4.3, the date of the withdrawal (TC 482 date) will be the date of the letter issued by Appeals indicating the offer is considered withdrawn.
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Follow IRM 5.8.6 with regard to collateral agreements. In addition to the terms specifically stated in the offer, collateral agreements enable the government to either collect funds or restrict a taxpayer's ability to claim future losses or credits. Do not use them to allow the taxpayer to submit an offer for a lower amount than the collection potential of the case dictates. You can also use a collateral agreement to clarify an offer, as in the case of a co-obligor agreement. Usage of collateral agreements should not be routine. Secure them only when you expect significant recovery or the taxpayer has identifiable future losses or credits. It may be appropriate to secure a collateral agreement when a significant increase in income is expected.
-
Do not secure a future income collateral agreement
-
to collect future income that should be included in the offer amount itself
-
merely on unfounded speculation about an increase in future income
-
to guard against statistically improbable events, such as lottery winnings
-
to attempt collection from a potential inheritance
Example:
It would not be appropriate to secure a future income collateral agreement when the investigation reveals the taxpayer is the only child of a wealthy parent who is well advanced in age and in poor health.
-
-
If a future income collateral agreement is secured, the offer must be approved by the Area Director of Appeals. See IRM 5.8.6.3.1 for additional information.
Note:
Future income collateral agreements must be manually monitored by SBSE for the life of the agreement. The cost of monitoring the terms and conditions of the agreement and the potential difficulty of tracing the taxpayer's income, especially if such income could be structured through other entities, must be considered before deciding to secure such an agreement.
-
Use standard collateral agreements whenever possible to aid in the monitoring of the agreements. The standard agreements are listed below:
-
Form 2261, Collateral Agreement-Future Income-Individual, and Form 2261-A, Collateral Agreement-Future Income-Corporation
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Form 2261-B, Collateral Agreement-Adjusted Basis of Specific Assets
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Form 2261-C, Collateral Agreement-Waiver of Net Operating Losses, Capital Losses, and Unused Investment Credits
Caution:
These forms may need to be modified to update any references to the six-year Collection statutes.
-
Co-Obligor Agreements, IRM Exhibit 5.8.6-1 and IRM Exhibit 5.8.6-2
-
Modification of Waiver Provisions of Compromise Agreement, IRM Exhibit 5.8.6-3
-
-
The collateral agreement must be signed by the Appeals official authorized to approve the underlying offer. See Delegation Order 5-1, which is also IRM 1.2.44.2 and is available on the Appeals OIC web page.
Note:
The Area Director of Appeals approval of an offer with a future income collateral agreement is not based on Del. Order 5-1. It is based on the IRM 5.8.6.3.1 requirement that such offers be approved by a second level manager.
-
When a compromise is accepted from one party to a jointly owed tax liability, the other party is not released from their several liability. Secure a co-obligor agreement from the taxpayer submitting the offer to clarify the effect of the compromise on the obligations of the other parties.
-
IRM 5.8.6.2 contains details as to the type of co-obligor agreements needed for based on various state laws. Co-obligor agreements are available in IRM Exhibit 5.8.6-1 and IRM Exhibit 5.8.6-2.
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Co-obligor agreements will not be solicited from individuals seeking to compromise Trust Fund Recovery Penalty assessments. The Trust Fund Recovery Penalty is not treated as a joint obligation.
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When an offer is accepted to compromise trust fund tax owed by an operating business, the taxpayer is relieved of a significant operating expense. The effect is to grant the delinquent taxpayer an economic advantage over competitors who are in tax compliance. Recovery of the unpaid trust fund tax amount is a significant issue when considering an offer from a business taxpayer. In the interest of "fairness to all taxpayers" the Service must be cautious to avoid providing financial advantages to those taxpayers through the forgiveness of employment tax debt, as this may be detrimental to competitors who are remaining in compliance with their tax obligations. Procedures in IRM 5.8.4.13 must be followed when considering an appealed offer from all In-Business Trust Fund (IBTF) taxpayers, including sole proprietorships, partnerships, LLCs and corporations.
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On February 5, 2008, SBSE Collection changed its procedures for evaluating offers involving trust fund taxes. An interim guidance memorandum dated January 28, 2008 was issued by SBSE and later incorporated into the 9/2008 revision of IRM 5.8.4.13.1 and IRM 5.8.4.13.2. Offers received by the Service on or before February 4, 2008, are still subject to procedures found in the 9/2005 revision of IRMs 5.8.4.13.1 and 5.8.4.13.2. Offers received on or after February 5, 2008 are subject to the procedures found in the current revision of IRMs 5.8.4.13.1 and 5.8.4.13.2.
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If the offer under consideration was received by the Service on or before February 4, 2008 to compromise trust fund tax , all issues outlined in the 9/2005 revision of IRM 5.8.4.13.2 must have been addressed by Collection before sending the non-CDP offer case to Appeals. This includes proper protection of the ASED(s) for the Trust Fund Recovery Penalty (TFRP). Per IRM 8.23.2.3.1, return the case as a premature referral if Collection did not adequately protect the ASED(s) on a pre-February 5, 2008 trust fund offer before sending the case to Appeals.
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If the offer under consideration was received by the Service on or after February 5, 2008 to compromise trust fund tax, all issues outlined in the 9/2008 revision of IRM 5.8.4.13.2 must have been addressed by Collection before sending the non-CDP offer case to Appeals. This includes:
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full payment of the trust fund portion of the unpaid tax,
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assessment of the TFRP(s), or
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the TFRP(s) submitted by Collection for assessment
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Per IRM 8.23.2.3.1, return the case to Collection as a premature referral if the offer was received by the Service on or after February 5, 2008, and the trust fund tax is not fully paid or the TFRP(s) is either assessed or in the process of being assessed, unless Collection has clearly documented either a non-assertion determination or the case being under LEM criteria.
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On January 28, 2008, Collection issued interim guidance for offers involving taxpayers who owe trust fund tax. The new procedures were later incorporated into the 9/2008 revision of IRM 5.8.4.13 and provide the following changes for all offers involving trust fund taxes received on or after February 5, 2008:
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Only the amount representing the reasonable collection potential (RCP) of the corporation is needed to compromise a corporate trust fund liability -- the RCP of the person(s) responsible for the Trust Fund Recovery Penalty (TFRP) is no longer needed as part of the corporate trust fund offer, and
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The trust fund portion of the tax liabilities must be paid or the TFRP either assessed or forwarded (by Collection) for assessment before the corporate offer may be evaluated
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The changes to procedures for offers involving trust fund tax received by the Service on or after February 5, 2008 have no separate or distinct impact on how Appeals will handle non-CDP offers because Collection will have already addressed all aspects of the offer affected by such changes before rejection. With a non-CDP offer, Appeals need only follow the new criteria for determining RCP mentioned above and the new procedures in the 9/2008 revision of IRM 5.8.4.13.
Note:
The manner in which Appeals processes and evaluates offers involving trust fund tax received as part of a CDP case changed significantly under the revised procedures. See IRM 8.22.2.4.7.10 for procedures for corporate trust fund offers received by Appeals as an alternative to collection in a CDP case.
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The procedures in the 9/2005 revision of IRM 5.8.4.13.2 remain in effect for all offers (CDP and non-CDP) received by either Collection or Appeals on or before February 4, 2008. The procedures for pre-February 5, 2008 offers state the amount offered to compromise a corporate liability involving trust fund tax must include the amount that may be collected from the corporate entity and all persons responsible for the TFRP up to the amount of the TFRP, plus interest, if assessed.
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Regardless of when the offer was received by the Service, it is important for the Settlement Officer considering an OIC appeal involving trust fund tax to be familiar with the premature referral criteria in IRM 8.23.2.3.1 because such cases often arrive in Appeals with various compliance issues, such as late or missing tax deposits, unfiled returns, and/or new liabilities that accrued after the offer was submitted. If the compliance problem arose before the SBSE offer investigator submitted the offer for rejection, the case should be returned to Collection as a premature referral.
Reminder:
While it may seem easier in some instances for the Settlement Officer (SO) to keep the non-CDP OIC case and try to get the taxpayer current with estimated tax payments or withholding requirements, tax deposits, or missed proposed periodic OIC payments, such omissions by the taxpayer, if they occurred before the offer was submitted for rejection by the SBSE offer investigator, should be left to SBSE. Addressing the estimated tax, underwithholding, or missed tax deposits or proposed periodic payments that occurred before the offer was submitted for rejection by SBSE would force Appeals to first resolve a compliance issue that had nothing to do with why the offer was rejected. If the compliance problem could not be resolved, then Appeals would have to sustain rejection of the taxpayer's offer without ever being able to engage in a dialogue with that taxpayer over the substantive issue(s) of dispute. In a non-CDP offer case, this inherently conflicts with Appeals' central mission and contributes to a perception by some that Appeals is no different than and therefore not independent of SBSE.
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If a compliance problem surfaced after the SBSE offer investigator submitted the offer for rejection and while the case was under consideration by Appeals, follow the procedures in IRM 8.23.2.4 regarding taxpayers who do not remain in compliance.
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IRM 5.8.4.13 contains additional guidance for offers involving:
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Excise tax liabilities,
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Partnership liabilities, and
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Child support obligations
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If it is determined that there is no basis to accept an offer under doubt as to collectibility (DATC) or doubt as to liability (DATL), the offer may still be accepted if it is determined that doing so:
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would promote effective tax administration, and
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would not undermine other taxpayers' compliance with the tax laws.
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IRM 5.8.11, Offer in Compromise, Effective Tax Administration, contains information about Effective Tax Administration (ETA) offers and doubt as to collectibility offers where the taxpayer presents "special circumstances" (DATC-SC) as a basis to accept the offer, and the procedures for evaluating such offers.
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Under ETA, the taxpayer does not dispute being financially capable of paying the liability in full. To accept an ETA offer, the taxpayer must establish that:
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Paying the full tax liability would cause an economic hardship (see below), or
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Compelling public policy or equity/fairness considerations exist that would undermine public confidence that the tax laws are being administered in a fair and equitable manner if required to pay in full. These "public policy" or "equity" offers are sometime referred to as " non-hardship" ETA offers.
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Under DATC-SC, the taxpayer does not have the ability to pay in full, but does not dispute being financially capable of paying more than the amount being offered. To accept a DATC-SC offer, the taxpayer must establish that:
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Paying the full RCP amount would cause an economic hardship (see below), or
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Compelling public policy or equity/fairness considerations exist that would undermine public confidence that the tax laws are being administered in a fair and equitable manner if required to pay the full RCP amount.
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ETA and DATC-SC offers require a more subjective evaluation. Although IRM 5.8.11 is comprehensive, it is simply not practical to try to draft guidance that encompasses every event or situation.
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ETA and DATC-SC offers based upon economic hardship are not uncommon. The definition of an economic hardship for ETA and DATC-SC offer purposes is found in Treasury Regulation 301.6343-1. Often a taxpayer presents circumstances reflecting one or more of the factors outlined in IRM 5.8.11.2.1, or closely resembling many aspects of an example cited in the IRM or Treasury Regulation 301.7122-1, but the case for ETA or DATC-SC acceptance for the amount proposed by the taxpayer falls apart when actual dollars are factored in. A decision in an ETA or DATC-SC hardship offer requires a three-tiered approach:
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Does the taxpayer present exceptional circumstances meriting ETA or DATC-SC consideration?
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Would payment of more than the offered amount cause the taxpayer to be unable to meet future necessary living expenses?
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Would acceptance of the offer undermine other taxpayers' compliance with the tax laws?
An acceptable offer requires affirmative answers to questions 1 and 2, and a negative answer to question 3.
Note:
Delegation Order 5-1 now authorizes an Appeals Team Manager to approve the acceptance of an offer based upon ETA-hardship or DATC-SC hardship if the assessed liability is less than $100,000. Area Director of Appeals approval is still required on hardship cases if the assessed liability is $100,000 or more.
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Offers based upon public policy or equity considerations are rarer.
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Any disposition of an ETA or DATC-SC offer based in whole or in part on public policy or equity considerations requires review and approval by the Director, Field Operations (DFO). Coordination at the DFO level allows Appeals to support Service efforts through consistency.
Note:
When a case is forwarded for DFO approval, a copy of the Appeals Case Memorandum and Form 5402 should also be e-mailed to the Tax Policy and Procedures OIC Analyst.
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See Delegation Order 5-1, which is IRM 1.2.44.2, and is also available on the Appeals OIC web page.
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IRM 5.8 does not contain separate ETA offer procedures for when filing a NFTL is generally required. See IRM 8.23.3.3.2 for information regarding lien filing criteria and procedures if the offer is going to be accepted.
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All new offers are either received in or forwarded to the Centralized Offer in Compromise (COIC) sites for initial processing. Once the COIC unit has loaded the offer onto the Automated Offer in Compromise (AOIC) system and determined the offer to be processable, a decision is made as where the case will be assigned. Collection's field offer groups work the more complex cases.
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Some taxpayers look to compromise their tax debts yet their application ( Form 433-A , Form 433-B and their attachments) reflects an ability to pay the account in full. COIC will reject such offers unless the taxpayer presents special circumstances warranting consideration under ETA. COIC will not contact the taxpayer to clarify any information or submit any further documentation if it is apparent to COIC that the account can be paid in full based upon the financial information provided by the taxpayer. The formal rejection letter will be the first response the taxpayer receives from COIC.
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If the taxpayer submits new information with his or her appeal, COIC is required to consider such information before sending the case to Appeals. If Collection did not consider the information and such information could result in a different determination, the offer may be returned to COIC as a premature referral so that the information can be considered. If COIC still believes the offer should be rejected after considering the information, they will return the offer to Appeals with their response and Appeals will process the appeal.
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Standard Appeals conference and settlement practices require Appeals to afford taxpayers whose offers were rejected by Collection as "obvious full pay" cases the same opportunities for discussion and negotiation as with any other Appeals case. There may very well be settlement opportunities available in these cases because Collection's "obvious full pay" procedures:
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Assume the taxpayer knew what he/she was doing when completing the Form 433-A/B
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Do not adjust any asset values or apply necessary national or local expenses standards
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Call for rejection of the offer without any contact with the taxpayer
However, depending on the circumstances, there may also be little to discuss and no opportunity for settlement absent information from the taxpayer indicating a basis for compromise.
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To meet the basic mission of Appeals, carefully review and become familiar with IRM 8.23.1, and particularly IRM 8.23.1.3 in order to adhere to standard conference and settlement practices applicable to all Appeals cases. Appeals should take the following actions in a case referred by COIC to Appeals as an"obvious full pay" case:
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Send a letter to the taxpayer which explains both the Appeals and OIC processes. Enclose Publication 4227, Overview of the Appeals Process. The letter should clearly explain to the taxpayer that the offer was rejected by Collection because the financial information that the taxpayer provided in the Form 433-A/B reflected an ability to pay in full. Enclose a copy of Collection's Full Pay Worksheet and offer the taxpayer the opportunity to either provide feedback to dispute Collection's findings or pay in full. If the taxpayer qualifies for either a guaranteed or streamlined installment agreement, offer him/her the opportunity to discuss such an alternative resolution with Appeals. Do not simply refer the taxpayer to ACS or some other general IRS '800' number. See IRM 5.14.5 for guaranteed and streamlined IA criteria and See IRM 8.23.3.13. for Appeals procedures regarding alternative resolutions for offers.
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Give the taxpayer a reasonable period of time to respond, with a specific response date provided in the letter.
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Set a follow-up date allowing for mail time beyond the response date provided in the letter.
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Follow the procedures in the following table based upon the taxpayer's response, or lack of response.
If ... Then ... The taxpayer does not respond by the response due date Sustain Collection's rejection of the offer by preparing the following closing documents: -
Closing letter
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Generate a Customized Form 5402, Appeals Case Transmittal and Case Memorandum, from APGolf and attach a copy of Collection's Full Pay Worksheet. (The Form 5402 will be used in lieu of an ACM, so be sure to document the basis of your decision in the Brief Remarks section of the Form.)
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A copy of the Form 1271 completed by Collection
The taxpayer responds to Appeals with new information not previously considered by Collection Review the information and determine whether it could make the offer acceptable Appeals determines the new information could make the offer acceptable and is able to sufficiently address and develop all issues on its own Continue working with the taxpayer in accordance with IRM procedures The new information requires significant evaluation or development to determine whether it could make the offer acceptable Consider returning the offer to Collection to address the new information The offer is sent back to Collection to consider the new information and they determine that the offer should still be rejected. Collection will return the offer to Appeals for us to resume working with the taxpayer in accordance with standard Appeals OIC procedures The new information makes the offer acceptable Verify the information in accordance with IRM 5.8.5 and follow the procedures in IRM 8.23.4.2 to close the case as an acceptance The taxpayer responds with new information that will not make the offer acceptable Provide the taxpayer with your revised Income/Expense (IET) and Asset/Equity (AET) Tables. Set a reasonable deadline for the taxpayer to respond with feedback to your findings. Be sure to advise the taxpayer that Appeals must sustain rejection of the offer if the taxpayer: -
neglects to respond by the established date,
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does not provide information that will impact the IET and AET determinations, or
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does not amend the offer to the RCP amount reflected on the revised IET and AET, if applicable
Note:
Appeals has had CDP cases remanded by the Tax Court for abuse of discretion citing IRM 5.8.4.6 for not allowing the taxpayer an opportunity to amend the offer to the final RCP amount.
The taxpayer: .-
neglects to provide feedback to the revised IET and AET,
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responds with additional information that does not make the offer acceptable, or
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if applicable, neglects to submit an amended offer along with the appropriate TIPRA payment
Close out the offer by sustaining Collection's rejection of the offer as noted above. If the taxpayer participated fully in the Appeals process, be sure to address alternative resolution options, when appropriate. See IRM 8.23.3.13. -
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Document all significant case actions on the case activity record in a timely, accurate and complete manner.
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Appeals considers offers based in whole or in part on doubt as to liability (DATL) where
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the offer was rejected by Exam, or
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the liability to be compromised was previously determined by Appeals
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The OIC work unit (WUNO) should have ACDS feature code 'LI' indicating it is a DATL offer.
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The Tax Increase Prevention and Reconciliation Act of 2005 (TIPRA) was enacted May 17, 2006 and became effective July 16, 2006. One of the significant changes under TIPRA provides that an offer shall be deemed to be accepted if it is not rejected, returned or withdrawn before the date which is 24 months after the date of receipt by the IRS of such offer. This 24-month TIPRA period ends when the offer is rejected by SBSE, so most non-CDP offers considered by Appeals will not have open TIPRA statute issues. There are, however, instances in which a non-CDP OIC case arrives in Appeals with an open TIPRA statute, such as when SBSE sends an offer directly to Appeals because Appeals determined the original liability, so the Appeals Officer assigned the case must carefully review IRM 8.23.2.3 , Initial Case Review and Statute Controls to make sure the OIC WUNO contains the proper statute controls.
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IRM 4.18, Exam Offer in Compromise, and IRM 5.8.4.2 contain administrative procedures for working DATL offers. A DATL offer must be payable within 90 days of acceptance per the payment terms listed on the Form 656-L, Offer in Compromise (Doubt as to Liability).
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Appeals will make an independent determination regarding the offer, which should generally be evaluated in the same manner as an audit reconsideration case. Consider the facts and law as well as the hazards of litigation in determining the degree of doubt as to the liability. IRC 7122(d)(3) provides that a DATL offer may not be rejected solely because the Service cannot locate the taxpayer’s return or return information. The Service is also prohibited from requesting a financial statement if an offer is based solely on doubt as to liability.
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If the DATL offer case came to Appeals after being rejected by Exam, the case file should be fully developed and documented. If the DATL offer case came to Appeals because the liability at issue was previously determined by Appeals, then Appeals has exclusive jurisdiction over the case and Exam is not responsible for either developing the case or securing the closed administrative case file before forwarding the case to Appeals. The case will also arrive in Appeals with an open TIPRA statute, so make sure the OIC WUNO contains the proper statute controls. See IRM 8.23.2.3.
Caution:
Even if Appeals recently closed a tax case (income tax, employment tax, etc.) involving the very same liability that is now the subject of the DATL offer, Appeals is still responsible to either accept or reject the offer. Such a case is not a premature referral just because the previous tax case was closed only months or weeks before the DATL offer was submitted. If the DATL offer is not rejected or withdrawn within 24-months after it was submitted, it will be deemed accepted under IRC 7122(f). See paragraph (7) below and IRM 8.23.2.3.1 for exceptions involving cases closed with a Form 870-AD, or a case closed on the Appeals Centralized Database System (ACDS) with Closing Code 21.
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The DATL Specialty Unit in Brookhaven serves as a clearing house for the Service's DATL offers. There are instances in which the DATL Specialty Unit will prematurely send a DATL offer directly to Appeals because it appears as though Appeals determined the original liability, or they are not able to tell the manner in which the case was closed by Appeals. The following cases should be sent back to the Brookhaven DATL Specialty Unit using the appropriate Form 3210 template available on the Appeals OIC web page -- see IRM 8.23.2.3.1 for full details:
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Cases in which the taxpayer signed a Form 870-AD, which requires the approval of the Appeals Director of Field Operations or Appeals Director of Technical Services to re-open, and
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Cases closed on ACDS with a Closing Code 21, meaning Appeals provided tax computation and processing support to Counsel in a docketed case but was not involved in determining the liability
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The following table reflects general decision and post-conference case closing guidelines.
If ... Then ... It is determined that the actual liability is less than or equal to the amount offered The balance of the assessment in excess of the proper liability amount should be abated using a Form 3870 . -
If the proper adjustments have or will be made, ask the taxpayer to withdraw the offer.
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If the taxpayer does not withdraw the offer, it should be rejected using the DATL optional paragraph on the rejection letter on APGolf.
It is determined that the actual liability is greater than the amount offered but less than the amount assessed The excess balance of the assessment should be abated using a Form 3870. -
Inform the taxpayer of the amount of the re-determined liability and advise him/her to pay the correct amount.
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Ask the taxpayer to withdraw the offer
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If the taxpayer does not withdraw the offer, it should be rejected using the DATL optional paragraph on the rejection letter on APGolf.
It is determined that there is doubt as to liability based upon hazards of litigation The case should be closed by accepting the offer. The acceptable amount depends on the degree of doubt based upon the hazards relative to the amount assessed. It is determined that there is no doubt as to the liability Close the case by using the DATL optional paragraph on the rejection letter on APGolf. -
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If an agreement is reached in the case, it is generally better to use a Form 3870 and make the proper adjustment than to proceed with accepting the offer. If Appeals determines the taxpayer owes less than the assessed amount, the taxpayer would still have to pay the offered amount. If the case is closed via the Form 656-L and for any number of reasons the taxpayer ends up not paying the full offer amount, the accepted offer will be terminated and IRS must reinstate the original assessment. If the agreed upon adjustment is made with a Form 3870, such adjustment is not dependent on any further action or performance by the taxpayer.
Note:
This does not apply to a settlement based on litigating hazards. If an agreement is reached based on litigating hazards, use Form 656-L to complete the agreement.
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If the DATL offer is accepted and no Form 3870 adjustment is made, remove the 5-year compliance and refund/overpayment offset provisions from the OIC Acceptance Letter on APGolf.
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Bankruptcy filing or non-compliance in filing other required federal tax returns does not preclude Appeals from considering and accepting an appealed DATL offer or from making appropriate adjustments via Form 3870.
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Upon receipt of an offer in compromise case, secure an AMDIS or AMDISA print:
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If there is a Partnership Investor Control File (PICF) Code 5, there is at least one open TEFRA key case linkage. The taxpayer should have been advised by the investigating officer or function that an offer cannot be considered until all TEFRA partnership (or TEFRA S corporation) issues have been resolved. See IRM 5.8.4.12.1. Attempt to secure a withdrawal. If the taxpayer refuses to withdraw the offer, it should be returned to the investigating officer as a premature referral.
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If there is a PICF Code 7, there is at least one closed TEFRA key case linkage. Verify that any assessment as a result of the TEFRA key case was made and that the additional liability is included in the offer.
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Doubt as to collectibility offers and hardship ETA offers may be accepted where appropriate even where the tax liability involved an assessment resulting from a TEFRA entity. The fact that the liability is final is not a reason for rejecting the offer. The consistent settlement provisions of TEFRA do not apply to either doubt as to collectibility offers or hardship ETA offers. See IRM 8.19.8, Appeals Pass-Through Entity Handbook - Collection Cases.
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Doubt as to liability offers should not be accepted because a taxpayer's liability resulting from a TEFRA assessment is final and conclusive. In addition, the consistent settlement provisions of IRC 6224(c)(2) may apply.
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Non-hardship ETA offers based on public policy or equity grounds should not be accepted based on a taxpayer's contention that a provision of the tax law is unfair, or that the TEFRA rules or the TMP's actions on behalf of the taxpayer caused an inequitable result. Other facts and circumstances may be present such that acceptance of an offer would be fair and equitable (see IRM 5.8.11.2.2), but consideration has to be given to whether the consistent settlement provisions of IRC 6224(c)(2) would apply.
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Appeals employees considering acceptance of a non-hardship ETA offer that includes an assessment resulting from a TEFRA proceeding must discuss the issue with the Appeals TEFRA Technical Guidance Coordinator who will coordinate a response with the Appeals Program Analyst responsible for the Offer program.
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For other information regarding TEFRA liabilities in OIC cases, see IRM 8.19.8.5.
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The Tax Increase Prevention and Reconciliation Act of 2005 (TIPRA) was enacted May 17, 2006 and became effective July 16, 2006. One of the significant changes under TIPRA provides that an offer shall be deemed to be accepted if it is not rejected, returned or withdrawn before the date which is 24 months after receipt by the IRS of such offer. This 24-month TIPRA period ends when the offer is rejected by SBSE, so most non-CDP offers considered by Appeals will not have open TIPRA statute issues. There are, however, instances in which a non-CDP OIC case arrives in Appeals with an open TIPRA statute, so the Appeals Officer or Settlement Officer assigned the case must carefully review carefully IRM 8.23.2.3, Initial Case Review and Statute Controls to make sure the OIC WUNO contains the proper statute controls.
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If the offer involving a Trust Fund Recovery Penalty (TFRP) or Personal Liability for Excise Tax (PLET) and based upon doubt as to liability (DATL) came to Appeals after being rejected by Collection, the case file should be fully developed and documented. If the DATL offer case came to Appeals because the liability at issue was previously determined by Appeals, then Appeals has exclusive jurisdiction over the case and Collection is not responsible for either developing the case or securing the closed administrative case file before forwarding the case to Appeals. The case will also arrive in Appeals with an open TIPRA statute, so make sure the OIC WUNO contains the proper statute controls. See IRM 8.23.2.3 for statute control guidance.
Caution:
Even if Appeals recently closed a TFRP (or PLET) case involving the very same liability that is now the subject of the DATL offer, Appeals is still responsible to either accept or reject the offer. Such a case is not a premature referral just because the previous TFRP case was closed only months or weeks before the DATL offer was submitted. If the DATL offer is not rejected or withdrawn within 24-months after it was submitted, it will be deemed accepted under IRC 7122(f). See IRM 8.23.2.3.1 for an exception involving a TFRP case closed with a Form 2751-AD.
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The OIC work unit (WUNO) should have feature code 'LI' indicating it is a DATL offer.
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A DATL offer must be payable within 90 days of acceptance per the payment terms listed on the Form 656-L, Offer in Compromise (Doubt as to Liability).
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IRM 8.25 has instructions for working Trust Fund Recovery Penalty (TFRP) cases in Appeals. IRM 5.8.4.2 contains instructions for working doubt as to liability offers involving Trust Fund Recovery Penalty (TFRP) and Personal Liability for Excise Tax assessments. Per IRM 5.8.4.2, resolution of an agreed case can be achieved by:
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Preparing and submitting a Form 3870, Request for Adjustment, to correct the assessment, and securing a withdrawal of the offer from the taxpayer, or
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Recommending acceptance of the offer for the correct amount
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Acceptance of a doubt as to liability offer concludes the TFRP or PLET matter for the taxpayer. There are no five-year compliance or refund offset provisions on a doubt as to liability offer.
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Collection cannot settle a TFRP or PLET case based upon hazard of litigation considerations, so IRM 5.8.4.2 doesn't address this type of such settlement. For this reason, simply recommending acceptance of the doubt as to liability offer is generally a simpler approach when settling a TFRP or PLET matter based on hazards.
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If an agreement is reached in the case regarding the correct amount of the TFRP or PLET, it is generally better to use a Form 3870 and make the proper adjustment than to proceed with accepting the offer. If Appeals determines the taxpayer owes less than the assessed amount, the taxpayer would still have to pay the offered amount. If the case is closed via the Form 656-L and for any number of reasons the taxpayer ends up not paying the full offer amount, the accepted offer will be terminated and IRS must reinstate the original assessment. If the agreed upon adjustment is made with a Form 3870, such adjustment is not dependent on any further action or performance by the taxpayer.
Note:
This does not apply to a settlement based on litigating hazards. If an agreement is reached based on litigating hazards, use Form 656-L to complete the agreement.
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If an adjustment is being made to the TFRP, even if the offer is withdrawn or rejected, the Form 5402 must instruct APS to send the Form 3870 and the complete TFRP administrative file to the local SBSE Collection Technical Service/Advisory unit. The Appeals Officer or Settlement Officer is responsible to provide APS with the address of the appropriate Collection Technical Services - Advisory Unit, which is available under the 'Who/Where' tab on SERP. The Collection Technical Services - Advisory unit will process the adjustments and send the administrative file on to retention. See IRM 8.23.4.
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If the DATL offer is accepted and no Form 3870 adjustment is made, remove the 5-year compliance and refund/overpayment offset provisions from the OIC Acceptance Letter on APGolf.
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If the offer is rejected or withdrawn and no Form 3870 adjustment is made, the case may be closed using normal procedures. See IRM 8.23.4.3 if the rejection is sustained, or IRM 8.23.4.4 if the offer is withdrawn.
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Bankruptcy filing or non-compliance with federal filing and/or payment requirements does not preclude Appeals from considering and accepting an appealed DATL offer.
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Combination offers based upon both doubt as to collectibility (DATC) and doubt as to liability (DATL) should be rare because IRS has utilized a Form 656–L since January of 2006, and a Form 656 without DATL as an available option since February of 2007. Nonetheless, there are still some combination offers out there that were submitted after July 16, 2006.
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A combination DATC/DATL offer must be fully considered by both the Collection and Examination functions prior to being transmitted to Appeals. See IRM 5.8.4.10 and IRM 4.18.4. However, if Appeals previously determined the original liability, the DATL aspect of the offer will be sent directly to Appeals to consider the offer after Collection determines there is no basis for acceptance under DATC. A combination offer case will be returned to the referring Collection function as a premature referral if both functions have not yet completed their respective reviews and the original liability was not previously determined by Appeals. If both functions have completed their reviews and continue to believe that the offer should be rejected, Collection will return the offer to Appeals with each function's recommendation and Appeals will continue to process the appeal.
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Because a combination DATC/DATL offer can in some instances arrive in Appeals with an open TIPRA statute, carefully review IRM 8.23.2.3, Initial Case Review and Statute Controls to make sure the OIC WUNO contains the proper statute controls. If Appeals previously determined the original liability and thus the case has an open TIPRA statute, make sure the OIC work unit (WUNO) has the proper statute controls and have the case first assigned to an Appeals Officer to consider the DATL aspect of the offer before a Settlement Officer considers the DATC aspect of the offer.
Reminder:
If no rejection letter was issued by SBSE for either the DATC or DATL aspect of the offer because Appeals previously determined the original liability, the offer must be rejected or withdrawn within 24-months of the date it was received by the IRS or it will be deemed accepted per IRC 7122(f). If Appeals previously determined the original liability, Collection will occasionally issue a letter specifically rejecting the DATC aspect of the offer before sending the case to Appeals. If such a letter is in the file and the taxpayer appealed, make sure the offer is first assigned to an Appeals Officer to consider the DATL aspect of the offer with the open TIPRA statute. If there is no doubt as to liability, Appeals may issue a letter rejecting the DATL aspect of the offer before assigning the case to a Settlement Officer to consider the appealed DATC aspect of the offer.
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Except as noted above, the DATC aspect of the offer should be reviewed first. Collectibility determinations generally take less time and if the matter can be resolved as a DATC offer, then it saves Appeals time and resources. If a Settlement Officer determines that there is no basis to accept the DATC offer, the DATL aspect of the offer should be reviewed by an Appeals Officer. The Settlement Officer, however, can generally make the DATL determination on the following:
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TFRP liabilities
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Liabilities consisting exclusively of basic late filing, late payment, or late deposit penalties
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Certain civil penalties assessed under IRC 6721 for failure to file correct information returns, such as failure to file Form W-2 and Form W-3
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Combination offers may arrive in Appeals after a prolonged period in Collection and/or Exam. See IRM 8.23.3.3 and IRM 5.8.5.3.2 if the financial information is outdated. Appeals should avoid sending these financial statements back to Collection to be reworked whenever possible.
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Consideration of an offer in compromise (OIC) must be terminated upon the death of a single offer proponent. The date of termination and the date for the TC 482 shall be the date of the taxpayer's death. A sample OIC Termination Letter is available on the Appeals OIC web page.
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If the offer under consideration was submitted jointly by a husband and wife and only one spouse died, follow the procedures in IRM 5.8.10.4 to determine whether to continue with consideration of the jointly submitted offer.
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Taxpayers will occasionally express an interest in alternative resolutions when it' i apparent that an offer is not a viable option. If the AO/SO determines that an alternative resolution such as an installment agreement (IA) or having the account placed in currently not collectible (CNC) status is appropriate, Appeals may initiate the alternative resolution using its general authority.
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Refer to:
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IRM 5.14, Installment Agreements
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IRM 5.15, Financial Analysis
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IRM 5.16, Currently Not Collectible
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IRM 8.1.1, Appeals Operating Directives and Guidelines
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If the taxpayer wants to enter into an IA and Appeals agrees that such is an appropriate resolution, follow the procedures in IRM 5.14. Similarly, follow procedures in IRM 5.16 to determine the propriety of placing the account in CNC status.
Reminder:
IA and CNC criteria are different than that for an OIC.
Note:
Just because the taxpayer can pay in full via installment payments doesn't mean Appeals should automatically attempt to set up an IA. If the taxpayer does not qualify for a guaranteed or streamlined IA and has equity in assets, IRM 5.14.1.4 requires the taxpayer to either fully or partially pay using the equity in assets before an IA can be recommended for acceptance. See IRM 5.14.5 for information on guaranteed and streamlined IAs. If the offer is withdrawn or must be rejected and the AO/SO is not comfortable setting up an IA because of equity in assets or other such issues, Appeals should simply proceed with closing the OIC case and referring the matter back to Collection.
Note:
Appeals must rely of the Multi-functional Installment Agreement Authority (see IRM 5.14.1.6) for non-CDP offers. The Multi-functional Installment Agreement is for cases with an aggregate unpaid balance of assessments of less than $100,000 and is limited to individual taxpayers, out-of-business sole proprietors, and corporations owing income tax only. ATMs may negotiate appropriate local procedures with area Collection management for securing the necessary approvals in appropriate installment agreement cases that don't fit under the multi-functional authority.
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Appeals is responsible for inputting Transaction Code (TC) 971 with Action Code (AC) 043 upon receipt of an installment payment proposal. Use a Form 4844, Request for Terminal Action, to request input of the TC 971 AC 043 to all tax periods. Appeals does not input the TC 971 AC 063.
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Appeals is also responsible for making a lien filing determination as part of the alternative resolution. See IRM 5.14.1.4.2 for general NFTL filing criteria for installment agreements, and IRM 5.16.1 for NFTL information for CNC determinations. If a NFTL will be filed per standard administrative procedures, advise the taxpayer accordingly. Explain CDP rights under IRC 6320 and document the case activity record. Indicate in the "Brief Remarks" section of the Form 5402 that the IRM calls for a lien to be filed and indicate the tax periods to be listed on the NFTL. The circumstances and reasons for not filing a NFTL if a NFTL is generally required must be clearly documented in the case activity record.
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The Appeals Processing Section will input/process the applicable alternative resolution. Be sure to prominently indicate the alternative resolution on the Form 5402 so it is clearly visible to the Appeals technician handling the back-end processing. See IRM 8.23.4 for specific non-CDP OIC case closing procedures.
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If the account will be placed in CNC status, add the following details to the closing letter:
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Penalty and interest continue to accrue while collection action is suspended,
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The Service will have the discretion to remove their account from CNC status should the taxpayer’s financial situation improve, and
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If the taxpayer’s account is removed from CNC status the Service may levy to collect the liabilities
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A taxpayer must agree to the terms set forth in the Form 656, and the compromised amount remains a tax liability until the taxpayer meets all the terms and conditions of the offer. See Paragraph (i) of Section V of Form 656.
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Taxpayers entering into either a DATC or ETA offer must agree to comply with all filing and paying obligations under the Internal Revenue Code for a period of 5 years after the offer is accepted. See Paragraph (d) of Section V of Form 656.
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If a taxpayer fails to meet any of the terms of the offer, the Service has the right to terminate the offer, reinstate the compromised liability, and pursue collection action against the taxpayer. The default provisions apply only to the party failing to comply if the liabilities are jointly owed and the offer was jointly submitted. See Paragraph (d) of Section V of Form 656.
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If an offer was originally accepted by Appeals, Monitoring Offer in Compromise (MOIC) will refer the case to the appropriate Appeals office for review and, if necessary, issuance of the default letter. See IRM 5.8.9.3, Possible Actions on Accepted Offers, Potential Default Cases.
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The referral from Collection is usually on Form 2209, Courtesy Investigation. The case will be opened as an offer on ACDS in order to place time on a specific case. APS should note it as a pending defaulted offer in compromise.
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If the offer in default was accepted as part of a CDP hearing, the taxpayer may be entitled to a retained jurisdiction hearing before Appeals. See IRM 8.22 concerning retained jurisdiction. These defaults will be worked like offers accepted by Appeals upon review of rejected offers. Do not establish a retained jurisdiction case on ACDS. It should be noted on ACDS as a defaulted offer and not a new offer.
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The Service may accept a compromise of a compromise. There is no standard form for such a proposal. It should be submitted in letter format and addressed to the Commissioner of the Internal Revenue. IRM Exhibit 5.8.9-1 should be used for this purpose. If Appeals initially accepted the offer, Appeals will consider the taxpayer's compromise of a compromise proposal. IRM Exhibit 5.8.9-2 and IRM Exhibit 5.8.9-3 should be used to notify the taxpayer of either acceptance or rejection of the compromise of a compromise proposal. See IRM 5.8.9.4 and the February 2, 2009, Interim Guidance for an Offer to Compromise an Accepted Offer, for procedures.
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When the Form 2209 advises Appeals of the death of a taxpayer, Appeals must determine whether there is an estate. An Appeals Referral Investigation (ARI) may be needed. See IRM 8.23.3.3.2.4 regarding ARI procedures. If there is an estate, the Service should file a proof of claim for the balance owed on the offer. If there is no estate, the offer should simply be closed out as satisfied.
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For information on CDP Hearings on terminated OICs refer to IRM 8.22.
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The Internal Revenue Service Restructuring and Reform Act of 1998 established IRC 7123(b), which requires the Secretary to prescribe procedures under which a taxpayer or Appeals may request non-binding mediation on an issue unresolved at the conclusion of an unsuccessful attempt to enter into a compromise under section 7122. This section also requires the Secretary to establish a pilot program under which a taxpayer and Appeals may jointly request binding arbitration on an issue unresolved at the conclusion of an unsuccessful attempt to enter into a compromise under section 7122.
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Policy Statement 8-1, which is also IRM 1.2.17.1.1, affirms the Service's commitment to the development and use of alternative dispute resolution (ADR) techniques.
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Revenue Procedure 2002-44, 2002-26 I.R.B. 10 was published on July 1, 2002 and formally established the overall Appeals mediation program. Collection cases, including offers in compromise (OICs), are excluded under this revenue procedure.
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Revenue Procedure 2006-44, 2006-44 I.R.B. 800 was published on October 30, 2006 and formally established the overall Appeals arbitration program. Collection cases, except for OICs and Trust Fund Recovery Penalties (TFRPs), are excluded under this revenue procedure.
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Announcement 2008-111, 2008-48 I.R.B. 1224 was published December 1, 2008. It modified Revenue Procedures 2002-44 (mediation) and 2006-44 (arbitration) and established a two-year test period for both arbitration and post-Appeals mediation (PAM) for taxpayers whose appeal is considered in one of the following cities:
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Phoenix, Arizona
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San Francisco, California
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Atlanta, Georgia
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Chicago, Illinois
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Indianapolis, Indiana
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Louisville, Kentucky
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Cincinnati, Ohio
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Houston, Texas
Note:
Neither arbitration nor PAM are available for cases considered by Appeals in a non-test city during the test program.
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Fast Track Mediation (FTM) takes place while the offer is under the jurisdiction of either the Collection or Examination function. FTM is non-binding and optional to both IRS and the taxpayer. FTM is not presently available for offers worked by the Centralized Offer in Compromise sites.
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The offer in compromise program is operated by the Small Business/Self-Employed (SBSE) Compliance Division. Revenue Procedure 2003-41 formally established the SBSE FTM program, which is jointly administered by SBSE and Appeals. The goal of FTM is to help taxpayers resolve disputes with a compliance function before a decision is final. If a settlement can be negotiated while the case is still with the compliance function, it eliminates the need for a formal OIC rejection and likely appeal. FTM does not eliminate or replace a taxpayer's option to request an Appeals hearing.
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FTM will be considered only after an Offer Specialist has fully developed the case, addressed all issues, and made a reasonable attempt to negotiate an acceptable offer. IRM 5.8.7.6.4, Fast Track Mediation for Offers in Compromise, contains Collection's FTM procedures. See also Publication 3605, Fast Track Mediation - A Process for Prompt Resolution of Tax Issues.
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Taxpayers expressing an interest in FTM must first request a conference with the Collection or Examination group manager. The opportunity to mediate should only be granted after the first line manager has reviewed the case and determined that the issues in dispute may be resolved in mediation. If the FTM request is approved, the Offer Specialist will complete Form 13369, Agreement to Mediate, and provide a summary outlining the issues. The taxpayer may also submit a summary of the issues, but a formal protest is not required.
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Within three (3) business days of securing the necessary signatures on Form 13369, the Offer Specialist will provide a copy to the taxpayer and follow locally established guidelines for submitting the mediation request to Appeals.
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Provided all facts are known by both parties, OIC cases or issues that would generally be appropriate for FTM include:
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The value of a taxpayer’s asset, including those held by a third party
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The value of dissipated assets and what amount should be included in the overall determination of reasonable collection potential
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Whether the taxpayer meets the criteria for deviating from national and/or local expense standards
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A taxpayer’s proportionate interest in jointly held assets
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Projections of future income based on calculations other than current income
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The calculation of a taxpayer’s future ability to pay when living expenses are shared with a non-liable person
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Other factual determinations, such as whether a taxpayer’s contributions into a retirement savings account are either discretionary or mandatory as a condition of employment
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FTM will not be available for:
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Cases in which the taxpayer has the ability to pay in full based on the unadjusted financial information submitted by the taxpayer, except where economic hardship conditions exist
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Cases in which the taxpayer declines to amend or increase the offer despite having no specific disagreement with the valuations, figures, or methodology used by SBSE in determining reasonable collection potential
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Cases in which the disputed issue is explicitly addressed in established guidance, which includes the IRM
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Cases in which the taxpayer previously attempted to resolve the matter through Post-Appeals Mediation
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Cases in which Delegation Order 5-1 requires a level of approval higher than that of the SBSE Group Manager, such as certain Effective Tax Administration (ETA) or public policy offers or those in which a determination is made by SBSE that acceptance is not in the best interest of the government (See Policy Statement P-5-100 and IRM 5.8.7.6)
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All applications to the FTM process require the approval of an Appeals Team Manager (ATM) before acceptance into FTM. If the ATM approves the application, the ATM will notify the taxpayer and the SBSE Team Manager. If the case is not accepted for FTM, the ATM will notify the taxpayer within two business days of receipt of the Form 13369, Agreement to Mediate, notify the SBSE Group Manager, and return all paperwork to SBSE. The decision to not approve an application for the FTM program is final and not subject to administrative appeal or judicial review.
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When a FTM request is approved, the ATM will date the Form 13369 and provide a copy to the Appeals Processing Service (APS). The ATM will then notify the SBSE Group Manager, select an Appeals Officer or Settlement Officer (AO/SO) to serve as the FTM Appeals Official (mediator) and assign the case within two business days of receipt of the Form 13369. The AO/SO must be trained in mediation. A full list of trained mediators is available on the Appeals web site. The taxpayer does not have the option of using a non-IRS mediator or non-IRS co-mediator in an FTM case.
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The FTM program is structured to promote issue resolution within an average of 30 to 40 days from the initial joint discussion between the FTM Appeals Official and the parties to the dispute. The case remains in SBSE's jurisdiction throughout the process.
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An OIC Work Unit (WUNO) must be established on the Appeals Centralized Database System (ACDS). A FTM OIC case will be controlled on ACDS following normal procedures except for the following:
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Feature Code = FT
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REQAPPL = Latter of date FTM Agreement signed by taxpayer or SB/SE
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RECDATE = Date placed on Form 13369 by ATM
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KeyPeriod = 777777
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No return information should be entered
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The FTM Appeals Official does not have settlement authority and cannot render a decision regarding any disputed issue. However, the FTM Appeals Official may recommend a resolution to the parties based on an analysis of the issues.
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Per Rev. Proc. 2003-41, the prohibition against ex parte communications between AO/SOs and other Service employees provided by section 1001(a) of the Internal Revenue Service Restructuring and Reform Act of 1998 does not apply to the communications arising in the FTM program because Appeals personnel, in facilitating an agreement between the taxpayer and SB/SE, are not acting in their traditional Appeals settlement role.
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Either party may withdraw from the mediation process at any time by notifying the other party and the FTM Appeals Official in writing. If it is determined that meaningful progress toward resolution of the issues has stopped, the FTM Appeals Official also may terminate the mediation process by notifying the taxpayer and SBSE in writing. If any issues remain unresolved at the conclusion of FTM, the taxpayer retains all applicable appeal rights.
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In preparation for the FTM session, review Revenue Procedure 2003-41 and IRM 8.26.3.
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At the conclusion of a successful mediation, the Appeals mediator will prepare Form 13370, Fast Track Mediator's Report. The Form 13370 must be signed by the Appeals mediator, the taxpayer or authorized representative, the Offer Specialist, and the compliance manager. A copy of the signed Form 13370 will be given to both parties. The applicable compliance function will follow general closing procedures to process the settlement, including securing an opinion from Counsel if required by IRC 7122(b). The Appeals mediator will submit the original Form 13370 and a copy of the Case Activity Record (CAR) to the ATM. The ATM will initial and date the report and submit the documents to APS for closing.
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If the parties fail to resolve the disputed issue(s), the Appeals mediator will prepare the Form 13370 and submit a copy to each party. SBSE will close the case in accordance with standard procedures. If the offer is ultimately rejected, the taxpayer retains the option of appealing the rejection. Submit the original Form 13370 and a copy of the CAR to the ATM. The ATM will initial and date the report and submit the documents to APS for closing.







