SO YOU WANT TO SPEAK WITH SOMEONE FACE-TO-FACE AT THE IRS? JUST GO TO I-R-S-DOT-GOV-SLASH-APPOINTMENT. THEN CLICK "FIND A TAXPAYER ASSISTANCE CENTER OFFICE." ENTER YOUR ZIP CODE AND THEN HOW MANY MILES RADIUS YOU WANT TO SEARCH WITHIN IN THIS EXAMPLE… UNDER WASHINGTON, DC, CLICK THE "LOCAL SERVICES" HYPERLINK THEN TAKE A LOOK AT THE DROP-DOWN LIST TO MAKE SURE THE OFFICE HAS THE SERVICES YOU NEED. IF IT DOES… CALL THE PHONE NUMBER LISTED FOR "CALL FOR APPOINTMENT." NOW IF YOU CLICK "ONLINE SERVICES," YOU WILL FIND THAT YOU CAN GET FASTER SERVICE WITH MOST TAX ISSUES ON I-R-S-DOT-GOV. THIS PAGE EVEN HAS LINKS SO YOU CAN CLICK DIRECTLY ON THE HELP YOU NEED. FOR EXAMPLE… YOU CAN SET UP A PAYMENT PLAN. GET A TRANSCRIPT OF YOUR TAX RETURN. MAKE A PAYMENT. CHECK ON YOUR REFUND. AND FIND ANSWERS TO MANY OF YOUR TAX QUESTIONS. BUT IF YOU STILL FEEL THAT YOU NEED TO SPEAK TO SOMEONE FACE-TO-FACE… THEN SIMPLY CHECK OUT THIS PAGE, I-R-S-DOT-GOV-SLASH APPOINTMENT AND FOLLOW THE PROMPTS. AND ON THE DAY OF YOUR APPOINTMENT, REMEMBER TO BRING YOUR PERSONAL IDENTIFICATION, ANY LETTERS OR NOTICES YOU'VE RECEIVED AND OTHER SUPPORTING DOCUMENTATION.