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Contact My Local Office in Louisiana

Face-to-face Tax Help

IRS Taxpayer Assistance Centers (TACs) are your source for personal tax help when you believe your tax issue can only be handled face-to-face. Keep in mind, many questions can be resolved online without waiting in line. Through you can:

• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.

We are now referring all requests for tax return preparation services to other available resources. You can take advantage of free tax preparation through Free File, Free File Fillable Forms or through a volunteer site in your community. To find the nearest volunteer site location or to get more information about Free File, go to the top of the page and enter “Free Tax Help” in the Search box.

Additionally, Selected TACs now operate by appointment. If the office reflects “By Appointment” in the Days/Hours of Service column, follow the appointment link to request one or call the local number provided.

If you have a tax account issues and feel that it requires talking with someone face-to-face, visit your local TAC or request an appointment at those TACs that provide face-to-face assistance by appointment.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Multilingual assistance is available in every office. Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site.

City Street Address Days/Hours of Service Telephone*
Alexandria 3508 Government St.
Alexandria, LA. 71302

Monday -Friday - 9:00 a.m.-4:30 p.m. 
(Closed for lunch 12:00 noon- 1:00 p.m.)


**This office closes at 2:30 p.m. 3/20**


Services Provided

(318) 445-8028 
Taxpayer Assistance
available at New Horizon
3717 Government St.
Alexandria, LA 71302

Monday-Friday - 8:30 a.m.-3:30 p.m.


Virtual Services Provided

(318) 445-8028
Baton Rouge  2600 Citiplace Centre
Baton Rouge, LA. 70808 

Monday-Friday - 8:30 a.m.-4:30 p.m. 

Services Provided

(225) 343-8625 
Houma  423 Lafayette St.
Houma, LA 70360 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon - 1:00 p.m.)


Services Provided

(985) 876-0949 
Lafayette  4021-A Ambassador
Caffery Parkway
Lafayette, LA 70503 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.) 


Services Provided

(337) 269-4036 
Lake Charles  One Lake Shore Dr.
Lake Charles, LA 70629

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.) 


Services Provided

(337) 433-1362 
Monroe  1401 Hudson Ln.
Monroe, LA 71201 

Monday -  Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)


By Appointment


Services Provided

(318) 322-6785
New Orleans  1555 Poydras St.
New Orleans, LA 70112 

Monday - Friday - 8:30 a.m. - 4:30 p.m. 


Services Provided

(504) 558-3344 
Shreveport  3007 Knight St.
Shreveport, LA 71105 

Monday-Friday - 8:30 a.m.-4:30 p.m.

Services Provided

(318) 869-6310 

* Note: The phone numbers in the chart above are not toll-free for all locations. When you call, you will reach a recorded business message with information about office hours, locations and services provided in that office. If face-to-face assistance is not a priority for you, you may also get help with IRS letters or resolve tax account issues by phone, toll free at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).

For information on where to file your tax return please see Where to File Addresses.

The Taxpayer Advocate Service: Call (504)558- 3001 in New Orleans or 1-877-777-4778 elsewhere, or see  Publication 1546, The Taxpayer Advocate Service of the 0399 IRS.

For further information, see Tax Topic 104


IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about these programs for individuals and families, contact the Stakeholder Partnerships, Education and Communication Office at:

Internal Revenue Service
1555 Poydras St., 
Attn: SPEC, Suite 220, Stop 5
New Orleans, LA 70112-3747

For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.

Page Last Reviewed or Updated: 19-Mar-2015