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Contact My Local Office in Ohio

Face-to-face Tax Help

IRS Taxpayer Assistance Centers (TACs) are your source for personal tax help when you believe your tax issue can only be handled face-to-face. No appointment is necessary.

Keep in mind, many questions can be resolved online without waiting in line. Through IRS.gov you can:
• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.

We are now referring all requests for tax return preparation services to other available resources. You can take advantage of free tax preparation through Free File, Free File Fillable Forms or through a volunteer site in your community. To find the nearest volunteer site location or to get more information about Free File, go to the top of the page and enter “Free Tax Help” in the Search box.

If you have a tax account issues and feel that it requires talking with someone face-to-face, visit your local TAC.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Multilingual assistance is available in every office. Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site. You can get these services on a walk-in basis.

City Street Address Days/Hours of Service Telephone*
Akron 2 S. Main St.
Akron, OH 44308

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon - 1:00 p.m.)

 

Services Provided

(330) 253-7013
Canton 301 McKinley Ave. SW
Canton, OH 44702

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)

 

Services Provided

(330) 588-4417 
Cincinnati  550 Main St.
Cincinnati, OH 45202 

Monday-Friday 8:30 a.m.-4:30 p.m.
 

Services Provided

(513) 263-3333 
Cleveland  1240 E. Ninth St.
Cleveland, OH 44199 

Monday-Friday 8:30 a.m.-4:30 p.m.

 

Services Provided

(216) 522-4048 
Columbus  200 N. High St.
Columbus, OH 43215 

Monday-Friday 8:30 a.m.-4:30 p.m. 

 

Services Provided

(614) 280-8691 
Dayton  200 W. Second St.
Dayton, OH 45402 

Monday-Friday 8:30 a.m.-4:30 p.m.
**(Closed for lunch 11:30 a.m. - 12:30 p.m. on 7/14 through 8/1)**

 

**This office will be open 9:00 a.m. - 3:30 p.m. on 7/25**

 

Services Provided

(937) 610-2182 
Lima  401 W. North St.
Lima, OH 45801 

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)

 

 Services Provided

(419) 223-5873 
Mansfield  180 N. Diamond St.
Mansfield, OH 44902 

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)

 

Services Provided

(419) 522-9204 
Toledo  Four Seagate
433 N. Summit
Toledo, OH 43604

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)

 

Services Provided

(419) 213-5165 
Youngstown  10 E. Commerce St. 
Youngstown, OH 44503 

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon - 1:00 p.m.)

 

Services Provided

(330) 746-0006 

* Note: The phone numbers in the chart above are not toll-free for all locations. When you call, you will reach a recorded business message with information about office hours, locations and services provided in that office. If face-to-face assistance is not a priority for you, you may also get help with IRS letters or resolve tax account issues by phone, toll free at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).

For information on where to file your tax return please see Where to File Addresses.

The Taxpayer Advocate Service: Call (513) 263-3260 in Cincinnati, (216) 522-7134 in Cleveland or 1-877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104

Partnerships

IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about these programs for individuals and families, contact the Stakeholder Partnerships, Education and Communication Offices at:

Internal Revenue Service
1240 E. 9th St.
Room 403
Cleveland, OH 44199

Internal Revenue Service
550 Main St. Room 7024
Cincinnati, OH 45202

Internal Revenue Service
200 N. High St.
Room 425
Columbus, OH 43215

For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.

Page Last Reviewed or Updated: 23-Jul-2014