Are there restrictions on who may serve on the governing board of a credit counseling organization? Yes. At least 51 percent of the board members must represent the broad interests of the public. This includes public officials, community leaders, and persons having special knowledge or expertise in credit or financial education. No more than 49 percent of the board may be employees of the organization, creditors, or those who will benefit financially in any other way. Note: For example, a three-member board will fail to meet the requirement if two members are employed by the organization.