OMB #1545-1432

The Free File survey invites taxpayers who filed their 2025 tax return using an IRS partner (e.g., FreeTaxUSA, olt.com, TaxAct, TaxSlayer, etc.) to share feedback about their experience.

Participation is voluntary, but your input is highly valuable. Your responses help improve IRS services, tools, and communication. The survey takes approximately 7 minutes to complete.

Each invitation letter includes a secure PIN that allows access to the survey and protects your confidentiality. Reminder letters will include the same PIN if the original invitation letter is misplaced. After clicking the button below, you will be prompted to enter your PIN to begin the survey.

For questions about this survey, call 855-481-5330. This number cannot be used for IRS account issues, refund status, or tax law questions.

A list of official IRS surveys, including this one, can be found at IRS surveys.