This new process gives tax professionals and taxpayers a safe option to electronically sign and upload critical documents without an in-person meeting Get to know the IRS, its people and the issues that affect taxpayers By Sharyn Fisk CL-20-06, November 19, 2020 It would be impossible to have experienced the 2020 tax filing season during the COVID-19 pandemic and not come away with a few lessons learned about how we can improve IRS processes in ways that will also protect health and safety. A critical lesson for the IRS reaffirms our current path: Digital options for taxpayers, tax professionals and our employees are fundamental to tax administration. I want to highlight one option in particular – the electronic signature. The Taxpayer First Act (TFA) of 2019 requires the IRS to provide digital signature options for Form 2848, Power of Attorney, and Form 8821, Tax Information Authorization. These improvements will help individual taxpayers, business taxpayers, and the tax professionals who serve them. These authorization forms are critical for tax professionals to either represent clients before the IRS or to prepare prior year tax returns. By signing the forms, taxpayers are giving tax professionals or other third parties permission to access or view their tax information. Currently, submitting and processing these authorization forms is a paper operation. Tax professionals typically complete the forms and taxpayers sign them with a pen. The forms are mailed or faxed to the IRS. The faxed forms are printed or distributed electronically to the staff in the Centralized Authorization File (CAF) Unit. These teams review the forms for accuracy and fraud before adding the information to the CAF database. In these uncertain times, keeping taxpayers and tax professionals safe is a top IRS priority. Even before COVID-19, the IRS was working on CAF improvements and making the TFA requirements a reality. Here’s an important look at what’s ahead: In January, we plan to launch a new IRS.gov secure submission platform and a new page, “Submit Forms 2848 and 8821 Online,” that will allow tax professionals to upload third-party authorization forms electronically. Tax professionals will enter their Secure Access username and password or complete a Secure Access registration to authenticate their identities. Taxpayers and tax professionals can sign the forms electronically or with ink, and then upload the image of the form to the IRS. Let me make clear this new online submission process will not eliminate the reviewing and processing time by the CAF staff. But it gives tax professionals and taxpayers a safe option to electronically sign and upload these critical documents without an in-person meeting. Especially in these uncertain times, keeping taxpayers and tax professionals safe is a top IRS priority. Just as tax professionals are required to do for every electronically filed tax return, they’ll need to verify the taxpayer’s identity if there’s an electronic signature and the client is unknown to them. We’re planning on using a similar process as outlined by Publication 1345, Handbook for Authorized IRS e-File ProvidersPDF. This verification process should be familiar to tax professionals. This new IRS.gov third-party authorization submission process will not be the only electronic option for Forms 2848 and 8821. Next summer, we plan to launch a platform called the Tax Pro Account. At launch, the Tax Pro Account will serve as the point of entry for tax professionals to electronically initiate and sign an online third-party authorization form. That third-party authorization form will electronically transfer into the client’s IRS online account. Clients can access their personal IRS account and electronically sign the document. The document goes directly to the CAF, posting immediately. There’s no wait time, no backlog. The Tax Pro Account is an electronic operation from beginning to end. When we’ve completed these projects next year, tax professionals will have four submission options: upload on IRS.gov, initiate electronically via Tax Pro Account, mail to IRS and fax to IRS. Because of the risk of fraud, we cannot accept electronic signatures on mailed or faxed authorization forms. The IRS is committed to working with its stakeholders to improve this process for taxpayers and tax professionals. We’ve been briefing advisory committees and professional associations. We’re working with tax professionals to gather their feedback, and we’ll conduct user focus groups. We will be offering more details on the secure submission platform soon, including a demonstration webinar for tax professionals in December. I’m excited to watch these electronic signature options evolve and make processes easier and safer for taxpayers and tax professionals in the months ahead. This electronic signature process is part of a larger effort underway at the IRS following the Taxpayer First Act. We are continuing to explore innovative ways to help taxpayers and work with the tax professional community. Sharyn Fisk Director, Office of Professional Responsibility About the Author Sharyn M. Fisk was named Director of the IRS Office of Professional Responsibility (OPR) in January 2020. As Director, she is responsible for the IRS’ oversight of tax professionals who practice before the IRS. Sharyn’s extensive background in the tax community brings over 20 years of tax experience to the OPR position. 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