| Total returns received |
16,685,000 |
18,946,000 |
13.5 |
| Total returns processed |
12,992,000 |
16,767,000 |
29.1 |
| Total e-filing returns received (may not equal subtotals due to rounding) |
15,990,000 |
17,508,000 |
9.5 |
| E-filing returns received from tax professionals |
5,243,000 |
6,066,000 |
15.7 |
| E-filing returns received from self-prepared |
10,747,000 |
11,442,000 |
6.5 |
| Web usage, IRS.gov visits |
120,234,000 |
105,829,000 |
-12 |
| Total number of refunds |
4,330,000 |
7,996,000 |
84.7 |
| Total amount refunded |
$ 9.533 Billion |
$15.696 Billion |
64.6 |
| Average refund amount |
$ 2,201 |
$ 1,963 |
-10.8 |
| Total number of direct deposit refunds |
4,464,000 |
6,944,000 |
55.6 |
| Total amount refunded with direct deposit |
$10.294 Billion |
$14.276 Billion |
38.7 |
| Average direct deposit refund amount |
$ 2,306 |
$ 2,056 |
-10.8 |
)
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