How to pay through IVES

 

IVES invoice

IVES users receive a monthly invoice based on the number of requests the IRS processed during the billing cycle. Each billing cycle is the duration of a calendar month. After each billing cycle, the IRS generates IVES invoices and mails each invoice via postal service to the billing address listed for the IVES account. IVES invoices are sent on the 5th of each month. If the 5th falls on a holiday, the invoice will be generated on the next business day.

IVES does not provide electronic invoices. Please ensure the billing address is correct. The principal can update the billing address by contacting wi.ives.participant.assistance@irs.gov for assistance.

Payment method

Please remit your payment at Pay.gov with keyword IRSEXP. Participants must input the company’s name and address along with the point of contact’s name, telephone number and e-mail address. Also enter payment information from the billing statement including the customer number, invoice number, payment amount and the billing period. Only credit card or bank transfer payments are accepted.

Fees for late payment

Failure to remit payment within 30 days of the invoice date could result in interest, administrative charges and a penalty charge. You’ll also be disqualified from using the IVES process and your requests for transcripts will default to the 7-to-10-day processing cycle.

Interest is assessed at a rate of one percent per annum and administrative charges are assessed at a rate of $20.00 per month. A penalty charge retroactive to the due date will be assessed at a rate of six percent per annum if payment is not received within 90 days of the due date.

Failure to remit payment by the due date could result in reporting your debt information to credit reporting bureaus and debt collection agencies, or the IRS could initiate wage garnishment proceedings, administrative offset, tax refund offset, and/or any other offset allowed by law. Finally, the Government Payables & Funds Management Office is required to refer debts that are greater than 120 days delinquent to the Department of the Treasury, Debt Management Services, for further collection efforts. Debt Management Services can be contacted at 888-826-3127.

Disputes

If you dispute an invoice, you must contact the IVES coordinator within 15 days of the date of the invoice. You have
the right to review our records regarding the amount or existence of the debt. You may direct questions to the IVES location where your requests are processed. To update your billing address, contact wi.ives.participant.assistance@irs.gov for assistance.

Income Verification Express Service (IVES)