Troubleshoot PTIN System Issues


Need to create an account and apply for a PTIN?

User ID: Most people's user ID is their email address. If yours is not and you can't remember it, select Forgot User ID from the PTIN system login page. Your user ID will be emailed to you.

Password: Passwords must meet the following criteria:

  • Be a minimum of eight characters
  • Contain at least one uppercase letter
  • Contain at least one lowercase letter
  • Contain at least one special character
  • Contain at least one number
  • Not be the same as your user ID
  • Not be a variation of your user ID

If you can't remember your password, you can use the Forgot Password function to reset it. Select Forgot Password from the PTIN system login page to have a link sent to your email address to reset your password.

More PTIN account assistance

PTIN System

Renew or Register for 2024