Share feedback on IRS customer service

Tell us your experience

Please share your recent experience with an IRS Customer Service Representative. Your feedback helps us improve.

This form is only for IRS Customer Service feedback. For other issues, use these options:

• Report tax fraud, a scam or identity theft
• Report fraud, waste or abuse by an IRS employee or IRS program
• Find other ways to contact us

Your participation in this survey is voluntary. The IRS is collecting this information to better understand taxpayer experiences and improve IRS products, services, and employee training. The Paperwork Reduction Act requires that the Internal Revenue Service display a valid Office of Management and Budget (OMB) control number on all public information requests. You are not required to respond to this collection of information unless it displays a currently valid OMB control number. The OMB control number for this collection is 1545-2208. The estimated time to complete this survey is 5 minutes. Comments concerning the accuracy of this burden estimate or suggestions for reducing this burden should be sent to ts.customer.service.feedback@irs.gov.