Contact the Office of Enrollment

 

If you need help with the IRS Enrolled Agent Program, the status of your enrollment or renewal, or a name or address change, contact us.

Before you start

  • Allow 60 days for Form 23 and 90 days for Form 8554 for processing after you submit.
  • Don’t include your Social Security number (SSN) in your message.
  • Verify an IRS employee on the Work Number or at 800-367-5690. Provide their SSN and IRS Employer Code 10114.
  • Don't use this form if you suspect a scam. Report a scam or fraud to the IRS.

Contact us

This form is only for the IRS Enrolled Agent Program. Find other IRS contact information.

Enter your information.

indicates a required field

Select what best describes you.
-EA
-EP

Check the active enrolled agents listing. If you don’t find the agent, enter their information. 


-EA

Complaint / Issue

Report a tax return preparer to file a complaint about an Enrolled Agent or Enrolled Retirement Plan Agent. 

 

An IRS Enrolled Agent Program representative may email you for documentation to support your name change. Have a driver’s license or marriage certificate in a digital format to provide when requested.

 

To change your EA address, sign in to your PTIN account.

 

An IRS Enrolled Agent Program representative will contact you for documentation to support your name change. Please have this information available in a digital format to provide when requested.

 

We’ll mail your EA credential to you. We can’t provide it electronically at this time.

 

We’ll send your ERPA credential by mail. We can’t send it electronically at this time.

 

An IRS Enrolled Agent Program representative may email you for documentation to support your name change. Have a driver’s license or marriage certificate in a digital format to provide when requested.

 

An IRS Enrolled Agent Program representative will contact you for documentation to support your name change. Please have this information available in a digital format to provide when requested.

 

Other ways to contact us

Call 855-472-5540. We’re here Monday through Friday, 7 a.m.–5 p.m. Central time.

If you’re asked to send documentation, mail it to:

Enrolled Agent Program
127 International Dr, Room EA125
Franklin, TN 37067

Please don’t staple your documents.

Page Last Reviewed or Updated: 27-Jul-2026