Error
The bank routing number entered is not valid.
Solution
Review the bank routing number entered for direct deposit or payment.
The routing number must follow the banking industry routing number rules. If the number does not meet these rules, it cannot be accepted.
How to fix the error
- Check the routing number on your check, bank statement, or bank's website.
- Make sure all digits are entered correctly, with no missing or extra numbers.
- Re-enter the routing number exactly as provided by your bank.
After making the correction, resubmit your return.
If you are making a payment, you may have to re-date Step 3, Payment Options.