Understanding your CP62 notice


What this notice is about

We applied a payment to your account.

View this notice and manage your communication preference online

Sign in to your Online Account to:

  • View and download this notice
  • Go paperless for certain notices
  • Get email notifications for new notices

What you need to do

  • Review your notice as it provides the date and amount of the payment we applied.
  • If your notice shows we owe you a refund, you don't need to respond. If you haven't already received the refund, you should receive it within 2-3 weeks.
  • If your notice shows an amount due:
    • Pay the amount you owe by the date stated on the notice.
    • If you can't pay the amount in full, pay as much as you can now and make payment arrangements for the remainder. Learn more about payment options such as installment payment plans or call us at 800-829-8374.

You may want to

Review the notice and compare our changes with your records.

Frequently asked questions

Why did I receive this notice?

We applied a payment to your account.

What should I do if the wrong payment was applied?

Send us correspondence with the correct actions needed to the address on the notice or call us at the number listed on the notice.

Tips for next year

Consider filing your taxes electronically. Filing online can help you avoid mistakes and find credits and deductions that you may qualify for. In many cases you can file for free. Learn more about e-file.

Need help?